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Ditto TV Complaints & Reviews

www.dittotv.com

1

Updated: Dec 26, 2018

Complaints 147

Resolved

18

Unresolved

129

So far, so good. Ditto TV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ditto TV will keep up the work and continue to help more customers with their concerns even better 🤝

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Ditto TV reviews & complaints page 4

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Website: DittoTv

I subscribed for ditto tv for 7.99$ and I could watch the shows until yesterday, from USA. Today when I switch it on it is showing that it is not available in your country. I have been subscribing to DittoTv since July 2016, and this problem was never encountered. They took my money, and now it is showing that it cannot be viewed in my country. I emailed the registered email id for DittoTv but they did not reply.

Ditto TV customer support has been notified about the posted complaint.

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S

sandhyajain10

Jan 26, 2017

I have purchased the subscription on 16th Jan 2017 one month. I was able to watch it until yesterday that is just 4 days, and today it says subscription not available in your country. You have taken the subscription fee for a month $7.99 and today not available to watch. This is cheating the customers. Please fix the issue ASAP.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: www.Google. com

Hy Sir,
Am rishabh ranjan from greater noida.I subscribed ditto tv for one month from my bsnl number [protected].But no any types is subscription is provide for me .I can't subscribe when I going to start live channels on ditto tv application. I lost my rupees 20 for subscribtion.so please resolve my respective problem.
Carefully and sharply work on my issue aginst ditto tv for this kind act I will be obedient to you.

RISHABH RANJAN
greater noida(201306)

+1 photos

Ditto TV customer support has been notified about the posted complaint.

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V

Vikrant Salpekar

from Mumbai, Maharashtra

Feb 23, 2017

Currently not able to view live programs. Recorded programs are viewable. Device reset, app reinstall done.Also net is healthy. Problem still persist.

A

Amey S Mahadik

from Pune, Maharashtra

Feb 27, 2017

My amount has been deducted from my account but the its still showing as unsubscribed. Kindly help me.
Registered Id - [protected]@gmail.com
Registered No. - [protected]

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Address: Allahabad, Uttar Pradesh, 211001

I have subscribed to ditto tv for colors hd channel. But these days colors channel is not present in channel list. Due to this sudden change in channel lists, i am missing my serials and feel cheated. Other channels are easily available on other apps and sites.
Request to start telecasting colors again as early as possible. Please give a specific time when this issue will be resolved.
I have even subscribed for a year. Either to start colors channel or refund my hard earned money. It is a total cheating and fraud.

Dec 29, 2016

Complaint marked as Resolved

Ditto TV customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Ditto TV Customer Care's response Dear Sir/Mam,
Request you to share your user id with us and your details on our email id - [protected]@dittotv.com and we shall look into your concern at the earliest.

Thanks & Regards,
Team dittoTV

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P

partha parui

from Gurgaon, Haryana

Dec 5, 2016

Respected sir/madam, I want to unsubscribed my ditto TV after this month(end of December 2016), bcz I am not getting those channels which I like most.kindly don't ask me for any excuse and unsubscribed it in end of December 2016.thank you.(Ditto TV recharged by this mobile no.[protected])

S

samay roy

from Delhi, Delhi

Jan 9, 2017

I mistakenly gave wrong number. i want to change my number. from when i am searching a way to change the number. i have also sent so many mails to their customer care but i have not got any help from their side. see to this issue very soon.

S

Shrdes

Jan 26, 2017

We currently reside in US. We are unable to access shows on ditto tv saying that 'Ditto tv not available in your country'

S

sreedevim2004

from Hyderabad, Telangana

Jan 26, 2017

My mobile number is +91-[protected], i have subscribed dittotv for one month but i am unable to watch getting cross domain access denied.

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Address: Sangli, Maharashtra, 416410

Hi Sir I am Anil Chhapre from Moran I like ditto TV app and then some few days they tell me about to do subscribe your channel and then I have subscribed it from credit card and then it tell, your order is successfully done, then I started the channels for watching and they are they channel are not subscribed so what I will do please tell me soon. By

Jan 5, 2017

Complaint marked as Resolved

Ditto TV customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2016

Ditto TV Customer Care's response Dear Sir/Mam,
We are sorry for the inconvenience caused to you, request you to share your user id and payment proof with us on email id - [protected]@dittotv.com and we shall look into your concern at the earliest.
Thank you,
Team dittoTV

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B

Bhadkamkar Prajakta

from Roha, Gujarat

Dec 26, 2016

I have paid monthly subscription twice through my mobile balance. But my service is not started. Also when I logon to my account, I don't see any subscription plan. I have paid twice already and still not getting any service from dec 15th

R

rgarg246

from Mumbai, Maharashtra

Jan 16, 2017

The page of the live channel is not proper. The menu bar of the video for example like settings, volume control and such options are shown on the above.

Not get to see channels - Comment #2639516 - Image #0

M

mukeshsrivastava576

from Pune, Maharashtra

Jan 30, 2017

Am subcriber of Ditto tv and watching channels in Laptop and Apps
Picture and tilte coming in blurr for sometime, many times picture get stilled so view back need to refresh the page

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Address: 500059

Website: www.dittotv.com

2 or 3 months back i registered with dittotv app for 6 months with 90 rs.
After 1 month, the application got updated and when i tried to sign in it shows invalid user id for both cell no. and as well as e-mail id. i contacted the support team of dittotv but they are repeatedly telling the same procedure to follow. as it is showing invalid user id how they can expect me to recover the password from the website. it is showing invalid id my no. is [protected]
[protected]@gmail.com

+1 photos

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M

manojkumar111

Nov 24, 2016

Sir, i paid Rs60 for 3 months for zee tamil program but after payment it shows not subscribed i cant view caugth up programs please solve issue my id [protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400013

Website: [email protected]

The company has been charging monthly [protected]@₹20/- per month out of my BSNL account mob.[protected] but it shows NOT SUBSCRIBED. This is a cheating. The company should provide the services to the best satisfaction of the consumer or refund the amount charged from the consumer.

Anand Gupta
684, Sector- 14
Hisar- 125001
Mob.[protected]

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Address: Mumbai City, Maharashtra, 502032

Website: www.dittotv.com

I took a subscription of one month after paying 20/- from my Idea bill ([protected]) but they never provided subscription for the same.

I have send many mail to them but even after they never replied till date. Nor did I get any subscription.
When ever I send them mail regarding the same they ask for problem details like mobile number, error screen shot, payment screen shot. I send then again all these but they never get back.
When I again follow up with them they again ask for payment screen shot, phone no, etc etc, even after sending them again they never come back.

I've tired of sending the same details again and again and they are not resolving my issue.

Jan 17, 2017

Complaint marked as Resolved

.

Ditto TV customer support has been notified about the posted complaint.

Oct 31, 2016

Updated by dilipjnu I took a subscription of one month after paying 20/- from my Idea bill ([protected]) but they never provided subscription for the same.

I have send many mail to them but even after they never replied till date. Nor did I get any subscription.
When ever I send them mail regarding the same they ask for problem details like mobile number, error screen shot, payment screen shot. I send then again all these but they never get back.
When I again follow up with them they again ask for payment screen shot, phone no, etc etc, even after sending them again they never come back.

I've tired of sending the same details again and again and they are not resolving my issue.

Following are my details:

1. Mobile Number:- [protected]

2. User id:- [protected]

3. Region:- Hyderabad

4. Email ID: - dilip.kumar.[protected]@gmail.com

5. Amount Paid: - 20/-

6. Mode of payment: Paid Using Idea Mobile balance

7. Application used :- Chrome on Desktop

8. Payment Proof:- file attached.

9. Error Details :- website ask me subscribe even when I've already subscribed for a month

10. Screen shot of the Error :-

Jan 04, 2017

[email protected]'s response No channel is not showing the picture. Please call me on [protected]after 5'oclock at any day.

Jan 17, 2017

Updated by dilipjnu test

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Nov 2, 2016

Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor

M

marycrasto

from Mumbai, Maharashtra

Nov 14, 2016

I had subscribed to ditto tv paid plan only to watch colors hd which was available but past few weeks it has been taken off the list of channels and is useless now, im going to unsubscribe but what about the money i have already paid, its cheating on because im not getting the service i paid for.

Pathetic cheat company, i need a solution

A

Aparna Gantasala

from Avanigadda, Andhra Pradesh

Dec 6, 2016

Sir/madam,
I have already paid the ditto tv balance for this month also i.e, from 3rd december 2016 to 3rd january 2017.But now when I opened ditto tv it was giving the message to subscribe.please check out my problem.

S

[email protected]

from Mumbai, Maharashtra

Jan 10, 2017

After subscription no channel is working.

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Address: 560094

Website: Ditto tv

I have subscribed for ditto TV app majorly for streaming of live colors channels...and
I wish the ditto TV employees will solve the problem as soon as possible... And not a single channel of colors are on live so very disappointed and irritating situation so fix soon and let us know by a notification... Waiting in regards and other channels are not so addictive as colors so please make on air as soon as possible...

Ditto TV customer support has been notified about the posted complaint.

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P

Piyush Chaurasiya

Nov 14, 2016

I am trying to unsubscribe ditto tv but unsubscription is not complete

P

prasunmax

from Kolkata, West Bengal

Nov 21, 2016

The serial Goyenda Ginni is not shown as a part of catchup for last two days. I paid the subscription for that only.
my mobile number is [protected], i would look for a refund if not resolved.

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I have subscribed to Ditto TV for Colors HD channel. But these days Colors channel is not present in channel list. Due to this sudden change in channel lists, I am missing my serials and feel cheated. Other channels are easily available on other apps and sites.
Request to start telecasting Colors again as early as possible. Please give a specific time when this issue will be resolved.
And also as I am unable to see Colors, it is highly recommended from your side to extend my subscription to number of days this problem persist otherwise refund the subscription money back.

Ditto TV customer support has been notified about the posted complaint.

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M

marycrasto

from Mumbai, Maharashtra

Nov 7, 2016

I agree, i am facing the same problem. The only reason i subscribed to ditto tv was to watch colors and now it is not available i will cancel my subscription with ditto tv and advise everyone that they are cheaters and not to subscribe to ditto tv

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I subscribe ditto for colors channel and we are unable to see it.So we required to unsubscribe n refund the amount.Please kindly take necessary actions against this and update me as soon as possible.
We subscribe ditto tv in october month only and never get channel like colors .so atleast please provide colors channel or unsubscribe the service with refundable amount.

Ditto TV customer support has been notified about the posted complaint.

Oct 24, 2016

Hamid Rayeen's response jaldi bataiye

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H

Hamid Rayeen

from Lucknow, Uttar Pradesh

Oct 31, 2016

Mene ditto tvka rechang kara liya 20 wala but mera abhi bhi subscribe karne ko bol raha hii ab kiya kare mera ditto tv account hi [protected]

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Address: 400074

Website: www.dittotv.com

I was buying subscription plan for 1 year using paytm wallet rs 170/-and the money got deducted from paytm but the payment success page entered in page not found.

Here are the details of transaction : -

Account id : [protected]

• paid for order
• ditto order #order[protected]
• paytm cash txn id [protected]
•[protected]:34:34 pm

Please activate one year subscription or revert back the money to paytm at the earliest.

Ditto TV customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by 9821226379 I was buying subscription plan for 1 year using paytm wallet and the money got deducted from paytm Rs 170/-
But you gave me only one month subscription
please see in this matter

Here are the Details of transaction : -

• Paid for Order
• Ditto Order #ORDER[protected]
• Paytm Cash Txn ID [protected]
• [protected]:34:34 PM
Rs 170
-
SUCCESS

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Address: Mumbai City, Maharashtra

Website: dittotv.com

Hi,

I was buying subscription plan for 1 year using paytm wallet and the money got deducted from paytm but the payment success page entered in page not found.

Here are the Details of transaction : -

Account id : [protected]@gmail.com

Paid for OrderDitto Order #ORDER[protected]Paytm Cash Txn ID [protected]-10-16 07:31:04 PM

Please activate one year subscription or revert back the money to paytm at the earliest.

Ditto TV customer support has been notified about the posted complaint.

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A

Alolikab

Oct 27, 2016

I tried subscribing for a 30day $7.99 usd plan today and each time my card was charged, there was an error saying it did not work, and then said It was a "0" day subsrciption and kept asking me to repurchase the plan, ending up in me paying three times. But was denied access to any program on dittotv since it said it was a "0" day subscription.

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Address: Jhansi, Uttar Pradesh, 284002

Website: ditto tv

Sir
Ditto TV be mere mobile number
[protected] she bina bataye pese kat liye or 1 munth ka sabscribsun kar biya jab ki s ke liye na to mere pass koi call aaya or na hi mujhe inform kiya hamne jese hi mobile recharge karbaya to 20 rs. Cat gaye or mujhe message aaya ki 1 manth ka sabscribsun ho gaya hamne jab unko content kiya or to bina kuch dune hi call cat kar diya

Ditto TV customer support has been notified about the posted complaint.

Oct 22, 2016

Updated by gupta gautam Sir
Ditto TV be mujhe bina inform kite mere mobile we pese kat liya jab hamne unko content kiya seedhe we bat bhi nhi kar rahe or bol rage ki ham pese bapis nhi or seakte jitne pese kete he aapke USSR jyada to tumhare call me pese KT jayge or ham 3 bar call kar cuke to bar bar yhi kah ke call KT kar dete
Plees help me

Gautam gupta
Mob. [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Ditto TV app

Hi, I have a valid subscription, but from yesterday it is showing me that I need subscription and not playing anything.activation date was 07 Oct.below is the msg that I had received upon activation :
Your Ditto TV has been activated. Amount charged is Rs 20.00 /- for 1Month. Renewal charge is Rs 20.[protected]@1Month as applicable. To deactivate sms STOP to 155223. Your balance is Rs.183.57/-

This is really bad on your part and is matter of your brand image . Please do the needful.

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Address: Thane, Maharashtra, 400607

I opted for this mobile version of television because I was travelling and did not want to miss a particular serial. However the payment was debited from my card and the tv was asking for subscription. I feel cheated as the call centre was also not functioning and was closed on Sunday. I missed my favourite serial and I want the company to make good my mental agony and mental stress on account of them failing to acknowledge or make good my payment. I want the entire money back with compensation. Hope the company respond to this and stop giving misleading add.

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Address: Mumbai City, Maharashtra

Website: www.dittotv.com

My ditto tv registration no.[protected]
on 22/09/2016 my service was auto renewed and my mobile balance of ₹20 has been debited for service when i login to watch livetv then it showing me "You are not subscribed " when i talk to my service provider they said to me your service is activted or subscribed already more than it we can not say anything !!

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Address: 91

I have subscribed ditto TV package for one month. I have made payment on my mobile through bsnl prepare card by sending the massages DITTO1 to 57575.
I got the message for sucribe the ditto TV pack 20 rupees per month .

However when I am being to see the show it display an error massages that you need to subscribe to watch the show.
Kindly see to this issue and solve it.

Thanks and regards

+1 photos

Ditto TV customer support has been notified about the posted complaint.

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R

rohith.shivaramu

from Chennai, Tamil Nadu

Oct 17, 2016

October 15 I installed the app ditto tv, it ask the payment so I subscribed 1 month pack. But today it is not login to the ditto tv. This company has cheating the customers.

Do not see tv channel - Comment #2576764 - Image #0

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Address: 533105

Website: Ditto TV

After enjoying two days free subscription, immediately subscribed six months package of Rs.90/- paid through net banking. They deducted in name of Zee Entertainment, but after that i can't view the channels, because they are not activated my subscription. Given so many complaints through mail to dittotv mail ID which were given by them. No response

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Address: 110067

Website: Ditto Tv

Hi Team,

I have subscribe for the ditto tv package for one month. I have made the payment through my mobile bill. I got the message on mobile that your Subscription is activated now.

However when I am trying to see the shows, it display an error message that you need subscription to watch the show.

Kindly resolve the issue as quick as possible.

Thanks

Ditto TV customer support has been notified about the posted complaint.

Sep 10, 2016

bsabah's response please do needfull

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B

bsabah

from Bengaluru, Karnataka

Sep 13, 2016

I had subscribed fr diito tv but it s nt been relayed.
my pin is 4434..i hav subscribed twice...why s it not being palyed.when i complain they not responding properly

Subscription Plan not activated even after the payment - Comment #2547120 - Image #0

Subscription Plan not activated even after the payment - Comment #2547120 - Image #1

Subscription Plan not activated even after the payment - Comment #2547120 - Image #2

Subscription Plan not activated even after the payment - Comment #2547120 - Image #3

Subscription Plan not activated even after the payment - Comment #2547120 - Image #4

Subscription Plan not activated even after the payment - Comment #2547120 - Image #5

Subscription Plan not activated even after the payment - Comment #2547120 - Image #6

Subscription Plan not activated even after the payment - Comment #2547120 - Image #7

T

tanya parmar

from Vrindavan, Uttar Pradesh

Oct 5, 2016

I paid nd subcibe for 1 month just a few days ago...
nd i can't able to see live serials
nd saying us to subscribe again.
try too solve it soon

S

Shilpa Sanki

from Gorakhpur, Uttar Pradesh

Oct 17, 2016

My mobile no is [protected]
& i am not receiving any pasword reset code on dis registered mobile
and my pasword also not working & i know my my pasword but its not working
i paid for 6 months subscription
& not used for even 15 days

Subscription Plan not activated even after the payment - Comment #2576757 - Image #0

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Website: Dittotv

When I downloaded the message came that enjoy ditto TV trail for two days but after two days there is no password came to my email or phone but after when I try to see the video it is asking password then I click to forget password in that I type my mobile number then a message came that a new password will come to your mobile but I didn't receive any message

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