[Resolved]  Ditto TV — Not get to see channels

Address:Sangli, Maharashtra, 416410

Hi Sir I am Anil Chhapre from Moran I like ditto TV app and then some few days they tell me about to do subscribe your channel and then I have subscribed it from credit card and then it tell, your order is successfully done, then I started the channels for watching and they are they channel are not subscribed so what I will do please tell me soon. By
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Jan 5, 2017
Complaint marked as Resolved 
Ditto TV customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Ditto TV Customer Care's response
Dear Sir/Mam,
We are sorry for the inconvenience caused to you, request you to share your user id and payment proof with us on email id - [protected]@dittotv.com and we shall look into your concern at the earliest.
Thank you,
Team dittoTV
Complaint comments 

Comments

I have paid monthly subscription twice through my mobile balance. But my service is not started. Also when I logon to my account, I don't see any subscription plan. I have paid twice already and still not getting any service from dec 15th
The page of the live channel is not proper. The menu bar of the video for example like settings, volume control and such options are shown on the above.

Am subcriber of Ditto tv and watching channels in Laptop and Apps
Picture and tilte coming in blurr for sometime, many times picture get stilled so view back need to refresh the page

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