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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 106

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D
Debbrata Podder
from Kolkata, West Bengal
Apr 18, 2018
Resolved
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Address: Kolkata, West Bengal, 700030

I have a create a mistake, i don't have a pan card (Bt on the way) thats why i mistakenly put my parents pan details!. And i am sure at this point i will never able to change my pan details and dank details thats why i want to close this account or change this email and mobile details for create a new account with this same number and then i guess i"ll put my pan and bank details again! My registered id is [protected]@gmail.com and no is [protected]. My new email id is [protected]@gmail.com, and no [protected]
+3 photos
Jun 2, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Apr 18, 2018
Updated by Debbrata Podder
i have create a mistake, i don't have a pan card( bt on the way) thats why i mistakenly put my parents pan details!. and i am sure at this point i will never able to change my pan details and bank details thats why i want to close this account or change this email and mobile details for create a new account with this same number and then i guess i"ll put my pan and bank details! my registered id is [protected]@gmail.com and no is [protected]. my new email id is [protected]@gmail.com, and no [protected]
Verified Support
Apr 19, 2018
Dream11 Fantasy Customer Care's response
Dear Sir,

We request you to write to us from the Helpdesk under the 'Profile Changes' section and we will get back to you.
Link: https://bit.ly/2ExWncL

Regards,
Team Dream11
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    Beenu Sondhi
    from Amroha, Uttar Pradesh
    Apr 18, 2018
    Resolved
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    Resolved

    Address: Bathinda, Punjab, 151302

    I am not able to verify my email adress. Whenever i recieve the verification link and click on it, then it takes me to dream 11 app and nothing happens. I have tried for more than 10 times and even with different email ids too. But same tbing happens everytime.

    No use in playing if i cant withdraw the winning amount because of this issue.

    Please help.
    Jun 3, 2018
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Apr 19, 2018
    Dream11 Fantasy Customer Care's response
    Dear Sir,
    We request you to visit the 'Verification' section under Helpdesk. Link: https://bit.ly/2GJFfTv
    Regards,
    Team Dream11
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      R
      RANJEET PATIDAR
      from Indore, Madhya Pradesh
      Apr 18, 2018
      Resolved
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      Resolved

      I ranjeet patidar refer my two friends on dream11 fantasy. They successfully sign up with my code rpati194jk of account with mobile no. [protected] and email id [protected]@gmail.com. Both time i didn't get bonus of rs. 100. Is there any process to get that bonus.

      Refer friends detail.
      1) shri patidar - [protected]
      2) shubham jain-[protected]

      Please help me.
      May 20, 2018
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Apr 19, 2018
      Dream11 Fantasy Customer Care's response
      Dear Sir,

      We request you to write to us from the Helpdesk under the 'Referral Program' section and we will get back to you. Link:https://www.dream11.com/tf/cricket/contactus#Referral_Program

      Regards,
      Team Dream11
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        J
        Jittukush
        from Mundi, Madhya Pradesh
        Apr 18, 2018
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        Address: Mumbai City, Maharashtra

        My invite code blocked by fair play violation how to unblock invite code. Always fairly play dream 11 but got a mistake to mistake. Please suggest me how to unblock invite code becouse me mistake fair play violation not followed therefore my dream 11 account invite code blocked. Please sir my invite code unblock

        Email id :[protected]@gmail.com
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Sir, my invite code has been bkocked and I'm not even able to reedem money as well. Please look into it soon
        Sunitakhugshal's reply, Apr 23, 2018
        Bhai invitation code unblock hua kya
        Sir, my invite code has been bkocked and I'm not even able to reedem money as well. Please look into it soon

        invite code blocked - Comment #3074464 - Image #0
        Sir my invitation code has been blockedand i am not even able to reedem money as well.

        invite code blocked - Comment #3075412 - Image #0
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          P
          Pathrolhimanshu
          from Indore, Madhya Pradesh
          Apr 18, 2018
          Resolved
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          Resolved

          Address: Sagar, Madhya Pradesh, 464240
          Website: Dream 11

          Sir maine withdrawal kiya par mere account main money nahin pahucha abhi tak.
          Mera registered mobile number. [protected]
          Team name shivani cricket club
          Sir please meri help kijiye
          Dream 11 se withdrawal ho gaya hai par money abhi tak nahi aayi hai
          My name - kamlesh pathrol
          Aur sir maine pan card details aur bank details saari cheej submit ki hai
          May 20, 2018
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2018
          Dream11 Fantasy Customer Care's response
          Dear Sir,

          we request you to write to us from the Helpdesk under the 'Withdrawals' section and we will get back to you. Link: https://bit.ly/2uWcLUY

          Regards,
          Team Dream11
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            S
            SampathiRao Jitendra (Jitendra)
            from Hyderabad, Telangana
            Apr 18, 2018
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            I am srjit3jk (Dream11 username). I have participated in 2.5 crore contest.
            Details: ipl match btw mi vs rcb on 17-apr-2018.

            Contestants can download other participants team details after deadline hits (3 hours before match starts).

            I am unable to find top three winners details in the all participants pdf. I think some thing is going wrong with dream11.
            +1 photos
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              N
              nikk2233
              from Chandigarh, Chandigarh
              Apr 17, 2018
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              I have a problem with your fair play policy. i have invited 5or 6 of my friends to install this game and you have just cut our balance.by your policy of fair play you wand to said that someone can invite 3 or 4 people but not more than 4 .what is this ? if someone has 50 friends ofcourse he/she is going to invite them all and you are saying that it is against your rule. what type of rule is this ?
              someone is inviting their frnds to install your app and you are saying thats not fair .i want my cash back and all my friends balance, this is not the right way you did it, if you have any problem you can also clearly mention that no more than 3 invition in your app. its so sad that no1 fanatsy is doing such type of mistakes .
              +1 photos
              Dream11 Fantasy customer support has been notified about the posted complaint.
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                B
                BipinSandy
                from Noida, Uttar Pradesh
                Apr 17, 2018
                Resolved
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                Address: Mainpuri, Uttar Pradesh, 205001

                Hi team,

                My account cash bonus has been locked. I don't know the reason. I am facing the problem for cash bonus as i want to play contest.
                Can you please do something or unblocked my cash bonus. I have ragistered complaint at many door like emailed you, tweet. But not getting any response.

                Please help and pay attention on this.

                My userid - [protected]@gmail.com
                May 20, 2018
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2018
                Dream11 Fantasy Customer Care's response
                Dear Sir,

                We request you to write to us from the Helpdesk under the 'Referral Program' section and we will get back to you. Link: https://bit.ly/2qjgaYw

                Regards,
                Team Dream11
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                  S
                  sanjay@12
                  from Chennai, Tamil Nadu
                  Apr 17, 2018
                  Resolved
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                  Resolved

                  Address: Surat, Gujarat, 360003
                  Website: www.dream11.com

                  To verify my account, i give all correct information but after 15 hours it's show your pan details are under review & your bank details are under review. Now what should i do because without verification i'm unable to withdraw my money is dream 11 real or fake app, i'm ready many bad reviews of it or if it is real then what should i do to verify my account... Because there no any customer care number to talk dream 11 staff...
                  May 20, 2018
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 19, 2018
                  Dream11 Fantasy Customer Care's response
                  Dear Sir,

                  PAN and bank verification may take a few additional days. You will receive a notification from us as soon as your verification is completed. We appreciate your patience and understanding in this matter.

                  Regards,
                  Team Dream11
                  I have already submitted my bank documents to the app. But right now it is showing that it is in under review. So what can I do. please suggest something. Because it already takes 3 days for review.
                  My account under review 2 days

                  under review - Comment #3744448 - Image #0
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                    S
                    Sidh Kumar
                    from Noida, Uttar Pradesh
                    Apr 17, 2018
                    Resolved
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                    Resolved

                    Website: [email protected]

                    Sir please restart my account... I want to play it further and i played fairly... But still i say sorry and please restart my account...
                    I didnt cheated at all... Please please please help me... Please sir...
                    Respected sir.. I did not cheat your policy and obey your terms and conditions so please restart my account and let me use it and start my accountback
                    May 26, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 19, 2018
                    Dream11 Fantasy Customer Care's response
                    Dear Sir,

                    We request you to write to us from the Helpdesk under the 'Withdrawals' section and we will get back to you. Link: https://bit.ly/2uWcLUY

                    Regards,
                    Team Dream11
                    Sir my dream 11 account is deactivate.what I do to restart my account
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                      A
                      Ankur Varnasiya
                      from Indore, Madhya Pradesh
                      Apr 17, 2018
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                      Website: Dream 11

                      Sir please restart my account... I want to play it further and i played fairly... But still i say sorry and please restart my account...
                      I didnt cheated at all... Please please please help me... Please sir...
                      Respected sir.. I did not cheat your policy and obey your terms and conditions so please restart my account and let me use it and start my accountback
                      Mail - [protected]@gmail.com
                      Contact number [protected]
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      I have withdraw 400 to my account 10 days ago but still money didn't transfer to my account.. .
                      Totally disappointed.. i created a team then i joined my paytm a/c with it but suddenly They are showing contest is full cant able to join..
                      And the Taken 200 Rupees from my A/c
                      #Frauddream11
                      I play fair game in dream11 not create any violence please activate my suspended account I am sorry sir please
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                        N
                        Neesh Patel
                        from Ahmedabad, Gujarat
                        Apr 17, 2018
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                        Address: Mumbai City, Maharashtra, 389350
                        Website: Dream 11

                        I cant upload the pdf of the team sheet obv because it is doesnt allow it to upload but i can share the screenshots.

                        But i have a suspision and a doubt where is the number 1 team of jeethan23 that has 420.5 points, i searched the pdf twice and i cant see any team with such team which clearly suggests that you are adding up a fake team and a dummy team so that only you can earn money

                        I need the proof or i shall complain to the court that you guys are cheating the customers

                        Show me the proof because i already have the pdf in which i cant see
                        So you cant send me a pdf again because you can upload a new pdf with a dummy team name in it to satisfy the customers.

                        I want the winners team to be there in the sheet i have because i downloaded it as soon as possible and if not then you are clearly cheating.

                        I can find the 2nd team that has won 5 lakh rs but not the 1st team that has won 12lakhs approx why is that?
                        Clearly there is a play here
                        +3 photos
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        When i try to upload pan card image its shows file size should be less than 4 Mb whether my file size much more less than 4 MB.
                        I can't use my cash bonus even 25rs and there was a offer that i[censored] withdraw 9999 RS u will get 9999 cash bonus and I have got cash bonus but I can't use it anywhere then what is the use...
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                          D
                          dasabhra41
                          from Kolkata, West Bengal
                          Apr 17, 2018
                          Resolved
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                          Resolved

                          Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As ipl is going and i have to use my cash bonous to join any contest. This is my email-id [protected]@gmail.com
                          Sir plzzz plzzz solve my problem i want to play ipl. [protected] is my mobile number
                          May 20, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 19, 2018
                          Dream11 Fantasy Customer Care's response
                          Dear Sir,

                          We request you to write to us from the Helpdesk under the 'Referral Program' section and we will get back to you.

                          Regards,
                          Team Dream11
                          After kol vs Delhi match completion, it was showing as I was at rank one with result as kol won by 71 runs, then after few hours I was moved to rank 2

                          cash bonus blocked - Comment #3070355 - Image #0
                          cash bonus blocked - Comment #3070355 - Image #1
                          My dream 11 account
                          My email address not verified

                          cash bonus blocked - Comment #3070356 - Image #0
                          I am completed my proff details in dream 11 but never update my proff take lot of days..please update my pancard and details

                          cash bonus blocked - Comment #3070384 - Image #0
                          I got Notification About My Cash Bonus Is blocked. I Don't Know Exact Reason About It. Can You tell me and how to Unblock That cash bouns .
                          Tell Me proper Reason Why this happened To me.

                          cash bonus blocked - Comment #3070393 - Image #0
                          I am not able to submit pancard for verification because when i click submit for verification then there is popup that someting went wrong, please try again.I have fill all the details for proof there is image but the details are blur because of security puposes.

                          cash bonus blocked - Comment #3070439 - Image #0
                          I invited my friend to dream 11 ...Even the played the league n won too... But I didn't received the bonus cash. My mail Id [protected]@gmail.com... please resolve the problem.. its shows 2 friends has joined but i didn't got any bonus cash...
                          I invited my friend to dream 11 ...Even the played the league n won too... But I didn't received the bonus cash. My mail Id [protected]@gmail.com... please resolve the problem.. its shows 2 friends has joined but i didn't got any bonus cash...
                          I have invited two of my friends but still, I didn't get the single rupee.
                          even though my friends have successfully registered with it.

                          This fantasy league is full of scam. Don't trust it.
                          Dear sir,

                          I am using this app, also invited to friends, they used my code, in my app friends name also displayed with cash amount but it is not added in account so please solve this problem,

                          It affects on your customers service badly
                          my cash bonus was blocked
                          email:[protected]@gmail.com
                          please return

                          cash bonus blocked - Comment #3312959 - Image #0
                          my cash bonus was blocked
                          email: [protected]@gmail.com
                          please return and unblock

                          cash bonus blocked - Comment #3387279 - Image #0
                          I invited my friend to dream 11 but I couldn't get my 100 bonus
                          I didn't get any winning and joining bonus point for last few matches .I getting one message as"Temporrly Bonus point Blocked".How to unblock this, kindly help me...

                          cash bonus blocked - Comment #3644216 - Image #0
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                            S
                            Srikanth Mollety
                            from Hyderabad, Telangana
                            Apr 16, 2018
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                            unable to join contests in dream 11

                            Address: Rangareddy, Andhra Pradesh, 500072

                            It's being impossible to join in a paid contest for me since this ipl 2018. I'm literally trying like 200 times to join in a contest but still, it is showing 'loading' and then that's it. I'm only able to join the practice contest and not the paid contest. Why is that? Please check if there is any problem from your side. I've added money in my wallet and expect to have fun this ipl season. So, please respond and resolve my case immediately....
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                            A
                            Avengers111
                            from Beawar, Rajasthan
                            Apr 16, 2018
                            Resolved
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                            Resolved

                            I have submitted the same pan card details in two different dream11 account. After 1 day i read the help option.
                            It says that it violates its policy. What should i do now. Please help me. It is showing pan card under review in both. Now it is 2-3 days i guess it is still showing the same thing that your details are under review. I have also not submitted the bank account details in any one of them.
                            May 20, 2018
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2018
                            Dream11 Fantasy Customer Care's response
                            Dear Sir,

                            PAN and bank verification may take a few additional days You will receive a notification from us as soon as your verification is completed. We appreciate your patience and understanding in this matter.

                            Regards,
                            Team Dream11
                            My mobile no [protected]
                            Email id:-nilesh.[protected]@gmail.com
                            My query my pan card not add so please i have requst u add it me add the pan card photo
                            My pan card Numbar:-BYRPS9843P
                            Bonus not credited

                            pan card related issues - Comment #3070436 - Image #0
                            I have add amount of 100 rupees at dream 11, nd try to join the contest but I was not able to play as it was saying that my amount is invalid... So I log out nd try get back into it... But it is saying that my account is suspended... How it is... Please solve my problem as soon as possible... And I want my money back...
                            Hi guys I tried to upload the file of 50kb but the error showing that file should be less than 4mb
                            Please can u resolve it as early as possible
                            Upload it from web
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                              C
                              Chaitanya Bollina
                              from Chennai, Tamil Nadu
                              Apr 16, 2018
                              Resolved
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                              Resolved

                              Hi,
                              I kept a withdrawal request on april 10, 2018. I closed my bank account two months back and i forgot to update my bank account details in dream11 profile. I checked with my bank account customer care and they said that the transaction is declined and the amount is sent back to the transaction initiater. I request you to credit my winnings amount back into my dream11 account.
                              Jun 3, 2018
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 19, 2018
                              Dream11 Fantasy Customer Care's response
                              Dear Sir,

                              We request you to write to us from the Helpdesk under the 'Withdrawals' section and we will get back to you.
                              Link: https://bit.ly/2uWcLUY

                              Regards,
                              Team Dream11
                              Suddenly suspended my dream 11 account .when the showing login ID invalid, please sir solve this problem.

                              didn't get my withdrawal amount into my bank account because my bank account is closed - Comment #3070421 - Image #0
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                                G
                                Gopalnandni
                                from Pupri, Bihar
                                Apr 16, 2018
                                Resolved
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                                Resolved

                                To verify my account, i give all correct information but after 15 hours it's show your pan details are under review & your bank details are under review. Now what should i do because without verification i'm unable to withdraw my money is dream 11 real or fake app, i'm ready many bad reviews of it or if it is real then what should i do to verify my account... Because there no any customer care number to talk dream 11 staff
                                May 28, 2018
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 19, 2018
                                Dream11 Fantasy Customer Care's response
                                Dear Sir,

                                PAN and bank verification may take a few additional days You will receive a notification from us as soon as your verification is completed. We appreciate your patience and understanding in this matter.

                                Regards,
                                Team Dream11
                                But it's tools already four days
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                                  A
                                  Anuroop suvarna
                                  from Chennai, Tamil Nadu
                                  Apr 15, 2018
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                                  Website: fantasycricket.myteam11.in

                                  I created a team in my team 11 app with an entry fees of 777 and a total prize money of 7000 with the person comming first to get a prize money of 4000. Till the 19th over of the second innings of the match i was placed in the first position with a score of 486.5. The person in the second had a score of 473. I checked the team of the person placed second to see if he can get ahead of me in the final over. However de did not have any player who was left to play in the match so i was sure that i will continue to remain in the first place. But as soon as the match ended i ended up second i quickly opened the person placed second and now the winner. To my surprise i saw that his entire team had automatically changed after the final over and ended ahead of me by 4 points. I called the customer support, however they refused to help me by saying that it's not possible and i should show proof. This is a straight forward fraud and this app should be removed. I am sure they must have changed the team after the 19th over. This is not fair. This needs to be investigated. Because of this fraud i ended up winning second and not first resulting in a loss of 2500 rupees
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    G
                                    Gokul prasath ragav 31196
                                    from Chengalpattu, Tamil Nadu
                                    Apr 15, 2018
                                    Resolved
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                                    Resolved

                                    On april 14, 2018 i pop up with a notification from a dream 11 app that i violated their fairplay violations.
                                    The reason for my violations are not mentioned. They blocked ma bonus cash amount that i obtained by refer my frnds.
                                    Then there is a solution provided also to provide to link ur pan card to get the amount unblocked.. I did too... When will my amount be unblocked?
                                    What violation i did?
                                    When will u give me my amount back?
                                    May 20, 2018
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 19, 2018
                                    Dream11 Fantasy Customer Care's response
                                    Dear Sir,

                                    We request you to write to us from the Helpdesk under the 'Referral_Program' section and we will get back to you. Link: https://bit.ly/2qjgaYw

                                    Regards,
                                    Team Dream11
                                    Sir plx unblock me on dream 11 i cant send invitation to any friend. and also my cash is blocked. i try my Invite code on my own another account thats the reason i m blocked. my registered number is [protected] plz solve my problem as soon as possible . i shall be verythank full tou you .

                                    blocking of my cash bonus - Comment #3069506 - Image #0
                                    Sir please unlock my invite code.i cannot send any invitation to my friends... please solve my problem as soon as possible...
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                                      V
                                      Vakhra Swag
                                      from Delhi, Delhi
                                      Apr 15, 2018
                                      Resolved
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                                      Resolved

                                      Hi team,

                                      Today i joined a contest with 2999 inr joining amount for bangalore vs rr match. Contest was joined but after 5 minutes it stopped showing in my joined contest.

                                      Then after 10 minutes i saw 2999 inr in my untilized amount/total balance but there was no option to withdraw it. Since you cancelled the contest i would like to withdraw my 2999 inr from dream 11 untilized amount. Please help here.

                                      Team name:- sahil34430pq
                                      Team name appear on contest:- vakhra swag
                                      May 27, 2018
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 19, 2018
                                      Dream11 Fantasy Customer Care's response
                                      Dear Sir,

                                      We request you to write to us from the Helpdesk under the 'Withdrawals' section and we will get back to you.
                                      Link: https://bit.ly/2uWcLUY

                                      Regards,
                                      Team Dream11
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