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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 95

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R
Rubanjeno
from Mannargudi, Tamil Nadu
May 20, 2018
Resolved
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My account was suspended due to fair play violation though i didn't attempt any unfair activity.

My account contains more than 500? Which i earned as winnings through various leagues.

Please respond asap and unblock my account so that i can atleast withdraw my earnings!
I will definitely follow your terms and conditions hereafter.. So please activate my account sir..
My contact num (Login id):[protected]
Email id:[protected]@gmail.com
They replied me.. My account was not violated the fair play policy, then they asked me to share and verify my pan card details again to activate my account... Now my question was how to share the pan card details... Hide me to activate my dream 11 account
Jun 24, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Dream11 Fantasy Customer Care's response
Please write to us from https://bit.ly/2qjgaYw and we shall get back to you.
I haven't knowledge about fair play please active my account I will never misuse
[protected]@gmai.com, I have avery proof of my identity and my account is also verified by dream 11 team
Aaj match tha sup vs tra
Kyu match abandoned ker Diya dream11
Kya aapke player out hogay
Kyu abandoned kiya
Jaise haar rahe the ki abandoned ker Diya good
You are big looser you are fraud dream11
I am not able to verify my email .kindly help me.
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    K
    kmr.nehal
    from Patna, Bihar
    May 19, 2018
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    Address: Ranchi, Jharkhand, 834001

    Sir
    I am using your app from aprox. 1-2yrs
    I invited 30+ members to use your trending app.
    When i play with my friends that i invited and tommorow when i won the match. My whole money was deducted without notifying me.
    It was a very bad work done by your management.
    If you want you can do review of my account.
    I didn't misuse the referral code or link.
    I only invite my friends into the game to play with them as challenge and enjoyment within friends but your management deducted my whole bonus and winning too. Plz review all the things and return my money please i want to play more with my winnings
    Dream11 Fantasy customer support has been notified about the posted complaint.
    My withdrawl of rs 1399 has been failed .it is neither returned to my dream 11 winning account after showing withdrawl failed . I need my money refunded
    Dear, please remove fairplay violation in my account, I don't misused referral I'd,
    Blocked my account, why ? I'm not multiple accounts, your terribly mistaked
    I request to you to consider my application favorable. sir please remove fairplay violation in my account
    Please unlocked my cash bonus and join any contest
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      kmr.nehal
      from Patna, Bihar
      May 19, 2018
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      Address: Ranchi, Jharkhand, 834001

      Sir
      I am using your app from aprox. 1-2yrs
      I invited 30+ members to use your trending app.
      When i play with my friends that i invited and tommorow when i won the match.
      I'd name - crick jone
      Email - [protected]@gmail.com
      No. [protected]
      My whole money was deducted without notifying me.
      It was a very bad work done by your management.
      If you want you can do review of my account.
      I didn't misuse the referral code or link.
      I only invite my friends into the game to play with them as challenge and enjoyment within friends but your management deducted my whole bonus and winning too. Plz review all the things and return my money please i want to play more.
      Please return my winnings only please
      Dream11 Fantasy customer support has been notified about the posted complaint.
      I am trying to verify my mobile number but that numbers already verified showing.
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        A
        Abhizek Thakur
        from Delhi, Delhi
        May 19, 2018
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        Address: New Delhi, Delhi, 110007
        Website: Dream 11 fantasy

        I have won rs 1400 in dream 11 online game. When i tried to withdraw my money back they showed me failed withrawl on unknown grounds. I have earlier withdrawn some money so i don't think there is any problem regarding my bank details. I need my money refunded cuz i already lost much money on this app. They add money via paytm and card without much load and don't pay properly as they promise when a person wins. My transcations details are as below
        Transcation id :uw2018051805004228816551
        Email id. Abhizek.101. [protected]@gmail.com
        I need my money refunded asap with details why am i facing such inconvience.
        Dream11 Fantasy customer support has been notified about the posted complaint.
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          R
          Rosandro
          from Dhaka, Bihar
          May 19, 2018
          Resolved
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          Resolved

          Website: dream11.com

          Hi
          I requested to withdraw amount of rs. 300 from my dream11 account on 18th of may and now it's saying withdrawal failed. Worth mentioning that i didn't get the amount back in my dream11 account as well. I have completed every procedure related to my account. Don't know what's the hold up now. It's a really annoying issue.
          I am uploading the screenshot failed transaction along with transaction id.

          My email is r. [protected]@gmail.com
          Jun 24, 2018
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2018
          Dream11 Fantasy Customer Care's response
          Please write to us from https://bit.ly/2uWcLUY and we shall get back to you.
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            A
            Aakash2405
            from Mumbai, Maharashtra
            May 19, 2018
            Resolved
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            Website: [email protected]

            Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As ipl is going and i have to use my cash bonous to join any contest. This is my email-id i. Ank. [protected]@gmail.com
            Sir plzzz plzzz solve my problem i want to play ipl. Plzz try to understand my problem and unblock my cash bonus
            Jun 21, 2018
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2018
            Dream11 Fantasy Customer Care's response
            Please write to us from https://bit.ly/2qjgaYw and we shall reply to you within 24-48hrs.
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              A
              arijitm.38
              from Kiri Buru, Odisha
              May 18, 2018
              Resolved
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              Address: Mumbai City, Maharashtra, 400013
              Website: www.dream11.com

              Dear sir,
              Last few days i am playing this game but suddenly suddenly i got a notification by app that due to some suspected some fair-play violation my cash bonus is blocked also my cash whatever i wine. They said that i have multiple accounts but i have no other account. I open my ac by my pan no then how can it possible. 2nd point i notice this game that they make cheating people... All mage prize winner directly or indirectly their own member.. Please verify once i'm 200% sure about it...
              3rd point dream 11 help no or help-email not responding whenever customer need help...
              Jun 26, 2018
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2018
              Dream11 Fantasy Customer Care's response
              Please write to us from https://bit.ly/2qjgaYw and we shall get back to you.
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                K
                Kunal Narvekar
                from Mumbai, Maharashtra
                May 17, 2018
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                Dear Dream11 team,

                attaching 2 photos in that the players which are taken by competitor their credit limit is going beyond 100 and you can calculate the same.
                I need solution in the same...this is actually fraud or unfair with us...
                because how is it possible in one team kohli, de villiers, dhawan and williamson can play...
                Jun 18, 2018
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2018
                Dream11 Fantasy Customer Care's response
                We request you to please re-calculate this player selection credits. It does sum up to 100 credits for this selected team. Be rest assured, you cannot make a team with more than 100 credits.
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                  P
                  Pratik Arthania
                  from Rajkot, Gujarat
                  May 17, 2018
                  Resolved
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                  Sir, i am pratik. Sir please unblock my suspended account. I want to play this game. When i am enter my number i shown. ' your account is suspended, please contact us." so what i do. So please sir open my account. Open my this id ashok. [protected]@gmail.com and [protected]@gmail.com is my own id, please sir also open my id. I submitted my pan card details. When i am open a game.. I shown your id is suspended and contact us.
                  Jun 25, 2018
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  May 18, 2018
                  Dream11 Fantasy Customer Care's response
                  Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you
                  Sir, i am shuvajit das. sir please unblock my suspended account. i want to play this game. when i am enter my number i shown. ' your account is suspended, please contact us." so what i do. so please sir open my account. open my this id [protected]@gmail.com is my own id, please sir also open my id . i submitted my pan card details. when i am open a game.. i shown your id is suspended and contact us.
                  Dream11 Fantasy Customer Care's response, May 21, 2018
                  Verified Support
                  Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
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                    P
                    pradyumn shivahre
                    from Sheoganj, Rajasthan
                    May 17, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400013
                    Website: www.dream11.com

                    Hello sir,
                    I tried to add 95 rupees in dream11.com but when transaction was completed using paytm, i saw the amount credited was rs 9500. I thought it was a technical glitch so, i tried reaching to merchant website that is dream11.com but i was unable to get through or get connect with them. On their website their is only one way to get connect with them is to raise query. I raised the query and i got only system generated mail saying they'll get back to me but it has been almost 12 hours and there is no reply.
                    So, i called the paytm helpline because they were their business partner but they said they are not responsible for this and recommended me to contact dream11.
                    Here i'm in deadlock. Please help me out here.

                    Thank you,
                    Best regards,
                    Pradyumn
                    Contact number:- [protected]
                    Jun 27, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2018
                    Dream11 Fantasy Customer Care's response
                    Hey, if you have written to our Customer Success team; please share the Case ID so that we can assist you further. Case ID is a 6-digit number visible in the title of the acknowledgement email.
                    May 18, 2018
                    Updated by pradyumn shivahre
                    Yes i m write on customer sucess team but on ur help desk question not match with my problm i m only send u email on [protected]@dream11.com. I have 3 case ids- #863412, #864677, #864303 please help me as soon as posible dream 11 customer support and refund money related confermation email send me please i request my money add wrongly and refund my money please
                    May 19, 2018
                    Updated by pradyumn shivahre
                    Dream11 not support me. They can't understand what i m want.
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                      Pradyumn Shivhare
                      from Allahabad, Uttar Pradesh
                      May 17, 2018
                      Resolved
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                      Address: Banda, Uttar Pradesh, 210205
                      Website: Dream11

                      My phone was unlocked and my child just started touching randomly and i think he tap only twice or thrice and there it was my money from paytm had been added to dream11. I just wanted to get my money back which was just added but i was not allowed to. Please help me on this, it was not a small amount.

                      Thank,
                      Pradyumn,
                      Contact number:- [protected]
                      Jun 20, 2018
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2018
                      Dream11 Fantasy Customer Care's response
                      Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.
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                        P
                        Pratik Arthania
                        from Rajkot, Gujarat
                        May 16, 2018
                        Resolved
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                        Sir please reactivate my account. my account is suspended ..I already submitted my pan card details and email I'd ...Ashok.[protected]@gmail.com it is my gmail id... And BWFPA2462L and it is my pan card number so please sir reactive my account. I want to play dream 11 ... And this ipl season. And [protected]@gmail.com is my own gmail. I'd. please reactive also this. I add same pan card details in both I'd ...but I really don't know this..please sir it's a request.
                        Jun 29, 2018
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        May 18, 2018
                        Dream11 Fantasy Customer Care's response
                        Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.
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                          P
                          Pratik Arthania
                          from Rajkot, Gujarat
                          May 16, 2018
                          Resolved
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                          Sir, thanks for unblock my cash bonus. But i am not able to join any contest. After i clicking join contest, it shown "invalid action". And also i dont join contest for beginners. So please sir solve my this problem. I dont know how it works. I have 100 rupees cash bonus of first time making a new account. So please sir solve my this problem. And again thanks for unblock cash bonus.
                          Jun 28, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          May 21, 2018
                          Dream11 Fantasy Customer Care's response
                          Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
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                            M
                            mohanta08
                            from Hyderabad, Telangana
                            May 16, 2018
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                            Address: 520001
                            Website: dream11

                            I am user of dream 11 and my username is [protected]@gmail.com and from the past few days i am not able to receive the emails and also yesterday i have transferred the amount to my bank account but i haven't received any updates for that so kindly check it out about the transaction
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                              I
                              Iredefined 26
                              from Pardi, Gujarat
                              May 16, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411045
                              Website: Www.dream11.com

                              Dream11 #
                              How many times i have to mail them, how many # times. Thr contact numbers are not updated nor they are giving support through app or email,

                              Please address my issue and reply back.

                              If any one have thr updated contact numbers.

                              Awaiting for thr responce since month. No reply on email, there phone numbers are out of service..
                              Be aware of these fraud #dream11 people
                              Jun 18, 2018
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              May 18, 2018
                              Updated by Iredefined 26
                              Give me thr contact details.

                              Looting everyone's money and no one is taking action on them nor they are replying what so ever. Seriously sick, fraud company they are running with tonness of ### who dont care about complaints.

                              I request all the people who ever reading this thread, please try contacting them, They dont have active phone num/HELP LINEs/c support, nor email adrs. They wont care even i[censored] lose or win.

                              Stop playing until they update thr contact info and start replying to ur issues.
                              Verified Support
                              May 18, 2018
                              Dream11 Fantasy Customer Care's response
                              Hey, if you have written to our Customer Success team; please share the Case ID so that we can assist you further. Case ID is a 6-digit number visible in the title of the acknowledgement email.
                              I have invite code I sent it to my friend he use it. He listed as my friend in dream 11 app..but I can't get winning bonous.this is my invite code : MITAR68BC
                              Can't open dream 11 app in my mobile why?
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                                P
                                Pratik Arthania
                                from Rajkot, Gujarat
                                May 16, 2018
                                Resolved
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                                Resolved

                                Please sir unblock my cash bonus amount. On sunday i use my reff. Code with my uncle. Than i cant use my cash bonus amount.in this i show temporarily blocked. Ashok. [protected]@gmail.com its my uncle id and [protected]@gmail.com is my id. So please sir release the amount in both account. I try much more time to unblock but its cant work. Sir please its a request
                                Jun 18, 2018
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                May 18, 2018
                                Dream11 Fantasy Customer Care's response
                                Hey, please raise your query by writing to us from https://bit.ly/2qjgaYw and our team shall get back to you.
                                I have Created 6 teams and joined 5 contest today, But the Only first team have joined the contest.
                                I have already face the same issue once before, and now today also I have the same issue.
                                I need my money back.
                                This is a fraud that Dream 11 is doing with us.
                                Dream11 Fantasy Customer Care's response, May 21, 2018
                                Verified Support
                                Please write to us from https://bit.ly/2JrJbdj and we shall reply to you within 24-48 hrs.
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                                  S
                                  sanjayjiya
                                  from Rajkot, Gujarat
                                  May 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: 385120

                                  Hello sir
                                  Me ek dream 11 fantasy cricket sport game ka reguler player hu aur mera account id - [protected]@gmail. Cim he aur
                                  Jab mene pan card upload kiya tab mera account suspended (Deactivated) kiya gaya he aur mera case bonus bhi mil nahi raha to mehrbani karke mera account active karne ki vinti karta hu, aur me jald se jald ye game khel saku esiliye mera account active kiya jaye
                                  Jun 18, 2018
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 18, 2018
                                  Dream11 Fantasy Customer Care's response
                                  Hey, kindly write to us from https://bit.ly/2HfHf6Y and we will get back to you.
                                  Sir kya Mai bina PAN card ke apna account verify nhi kar sakta hu.plz sir i have no pan card and i want to withdraw my balance on bank account
                                  Dream11 Fantasy Customer Care's response, May 21, 2018
                                  Verified Support
                                  Hey, sorry to hear that. You can always continue playing with us, however, when you wish to withdraw we will need your PAN Card details to verify your account.
                                  I have requested for withdrawal of my winning money that was exactly 200 Rs. One day had passed but I had still no received my money in the paytm bank.
                                  Dream11 Fantasy Customer Care's response, May 21, 2018
                                  Verified Support
                                  Please write to us from https://bit.ly/2uWcLUY and we shall reply to you within 24-48 hrs.
                                  My dream 11 account cash bonus has bloked.i was submit my pan details but bonus not unblock .
                                  My no [protected]
                                  Dream11 Fantasy Customer Care's response, May 21, 2018
                                  Verified Support
                                  Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
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                                    Subash MS
                                    from Ernakulam, Kerala
                                    May 15, 2018
                                    Resolved
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                                    Resolved

                                    When i tried to withdraw 200rs money on may 13
                                    It says withdraw failed. But money is deducted from dream11

                                    Then today (May 15) i received that withdraw canceled (+200rs to dream11)
                                    And fairplay violation (-200rs from dream11)

                                    Withdraw cancelled transaction id : uw201805131557424560738
                                    My fairplay violation transaction id: ww[protected]
                                    Email id : [protected]@gmail.com
                                    Team name : indian mahi 7781

                                    I have received email that 'multiple accounts have been created to earn cash bonus' - yes i referred to my friends to earn cash bonus and to help dream11 community

                                    Email mesage says "we have cancelled the withdrawl request and captured the amount along with cash bonus in your account"

                                    I played only in a legal manner
                                    I have not violated any fairplay rules and regulations
                                    So, please return my amount and help me to continue playing dream11

                                    I assure that i will not misuse my referral code to earn cashbonus

                                    Please return my winning money 200rs to my dream11 account to withdraw
                                    Jun 18, 2018
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 18, 2018
                                    Dream11 Fantasy Customer Care's response
                                    Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.
                                    May 19, 2018
                                    Updated by Subash MS
                                    ok sir
                                    Seems you are used this pan on another account
                                    Seems you are used this pan on another account
                                    When i am trying to log in in my Dream11acount using my gmail it is showing that sorry your acount has been suspended. Please help me, i want to get my acount back. My log in email id was [protected]@gmail.com
                                    Dream11 Fantasy Customer Care's response, May 21, 2018
                                    Verified Support
                                    Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
                                    I can't use this number in dream11, second time, but said me already verified this number, so please help me cause I'm use paytm with this number, so please solve my query for verification my number sir/mem...
                                    Dream11 Fantasy Customer Care's response, May 21, 2018
                                    Verified Support
                                    Please write to us from https://bit.ly/2GJFfTv and we shall reply to you within 24-48 hrs.
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                                      Biswasjoy
                                      from Kolkata, West Bengal
                                      May 15, 2018
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                                      Address: Kolkata, West Bengal, 700055
                                      Website: www.dream11.com

                                      When i want to verify my pan first time this app said winning amount required 250. and now when i am verifying it's saying your winning amount exceed 200. If 250 amount required for verifying so how the amount 200 is exceed? I think Dream 11 Fantasy is Fraud. my used Rs.163 is gone because i can't add my winning amount in my account.
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                                        S
                                        Subash MS
                                        from Ernakulam, Kerala
                                        May 15, 2018
                                        Resolved
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                                        Resolved

                                        I have requested to withdraw 200rs from my dream11 account on may 13
                                        Then it notifies withdrawl failed.
                                        I have already complaint about this to www.consumercomplaints.in

                                        Transaction id : uw201805131557424560738
                                        Expected date : 18th may 2018
                                        Team name : indian mahi 7781
                                        Email id : [protected]@gmail.com
                                        Ph no : [protected]

                                        Then now it notifies both withdraw canceled (+200) and fairplay violation (-200).

                                        I have not violated any dream11 rules
                                        I am playing a fair game.
                                        One thing i did is invited my friends with my referral code
                                        They may created multiple accounts using my code.
                                        I assure i will not allow my friends to use my referral code illegally.

                                        But i have played in a legal way and i request you to please return my 200rs amount please sir
                                        Jun 26, 2018
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        May 15, 2018
                                        Updated by Subash MS
                                        My fairplay violation notification transaction id is : WW[protected]

                                        But why fairplay violation for my account
                                        I played legally..
                                        Verified Support
                                        May 21, 2018
                                        Dream11 Fantasy Customer Care's response
                                        Please write to us from https://bit.ly/2JrJbdj and we shall reply to you within 24-48 hrs.
                                        My nu :[protected]
                                        Complaint : Invite code block & invite mony remove my account
                                        Dream11 Fantasy Customer Care's response, May 21, 2018
                                        Verified Support
                                        Please write to us from https://bit.ly/2qjgaYw and we shall reply to you within 24-48hrs.
                                        Sir my dream11 account was suspended please recover my dream11 account . why you ignore to me & not response to me
                                        Dream11 Fantasy Customer Care's response, May 21, 2018
                                        Verified Support
                                        Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
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