My cash bonus is blocked for no reason. I have been asked to provide my pan card details, which i did. N my dob automatically got changed there and i got a response saying dob does not match.
When i corrected it, now i am told i cannot verify until my winnings are at least 200. Then at least unblock my cash bonus.
Also, i need an explanation as to why my cash bonus is blocked, when i have done nothing out of ordinary. Plus i have no option to contact anyone from dream 11.
Not only mine, a few people that i have referred are also facing the same problem.
Dream11 Fantasy customer support has been notified about the posted complaint.