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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 97

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J
Jmd197
from Gulabpura, Rajasthan
May 10, 2018
Resolved
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Resolved

Yesterday i added 150 rupees for join a league and i won 500 rupees but unfortunately dream11 deducted my winning amount on the name of fair play violation whenever i complete my all verification pan card bank account etc and i didnt create multiple account, how can i create i have only one mobile, i was just refer my invite code so they can earn cash bonus and me too... I posted my referral code on my fb and only 21 friend joined me by my referral code

So please give my money back so i play.
Jun 17, 2018
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
Dream11 Fantasy Customer Care's response
Hey, the amount once captured due to FairPlay Violation cannot be credited. Since you have now understood FairPlay in detail we suggest you play fairly to have a great experience with Dream11.

For any further queries, Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
Sir, i didnt cheat, i am just referring your app and i referred just 21 person. Can you tell me that referring app is fair play voilation. You just put one line that you are not playing fair can you tell me what i did ?
Dream11 Fantasy Customer Care's response, May 21, 2018
Verified Support
Please write to us from https://bit.ly/2qjgaYw and we shall reply to you within 24-48hrs.
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    M
    mano garg
    from Indore, Madhya Pradesh
    May 10, 2018
    Dec 16, 2023
    This thread was updated on Dec 16, 2023
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    Address: Bathinda, Punjab, 151001

    I have joined the delhi vs hdy. Coontest and i have created by teams. After 7 pm when the teams were locked, i downloaded the pdf file of all teams joined and then i have converted it into excel file. I have spend approx. 5 days, but i have failed to find out the dream team in it. That is why your game seems to me a fraud and i have also shown it to my friends. Sir i request you to solve my gravience.
    Dream11 Fantasy customer support has been notified about the posted complaint.
    What initiative taken by customer support team for such a serious issue.
    What initiative taken by customer support for such a serious issue
    What initiative taken by customer support for such a serious issue
    What initiative taken by customer support for such a serious issue
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      W
      Winner boys
      from Jayamkondacholapuram, Tamil Nadu
      May 10, 2018
      Resolved
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      Resolved

      Hi sir i am jagadeesan i have 200rs amount in my dream 11 account last week 5th i was requested to withdraw 200rs amount to my bank account it's debited from my dream 11 account but not credited to my bank account please solve my issue and there is no easy way to contact you please provide that first i was too much tryied to contact you from last 2 day it's too difficult to contact you
      +1 photos
      Jun 25, 2018
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      May 10, 2018
      Updated by Winner boys
      Hi sir i am jagadeesan i have 200rs amount in my dream 11 account last week 5th i was requested to withdraw 200rs amount to my bank account it's debited from my dream 11 account but not credited to my bank account please solve my issue and there is no easy way to contact you please provide That first i was too much tryied to contact you from last 2 day it's too difficult to contact you

      Verified Support
      May 12, 2018
      Dream11 Fantasy Customer Care's response
      Kindly write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48 hrs.
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        S
        SantuNeetu
        from Mandya, Karnataka
        May 10, 2018
        Resolved
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        Address: Ramanagara, Karnataka, 562159

        Hi sir i am santosh i have 1500rs amount in my dream 11 account last week 5th i was requested to withdraw 1000rs amount to my bank account it's debited from my dream 11 account but not credited to my bank account please solve my issue and there is no easy way to contact you please provide that first i was too much tryied to contact you from last 2 day it's too difficult to contact you
        Jun 16, 2018
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        May 12, 2018
        Dream11 Fantasy Customer Care's response
        Kindly write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48 hrs.
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          T
          Teddy dear
          from Mumbai, Maharashtra
          May 10, 2018
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          Address: Pune, Maharashtra, 410402

          Hi, i downloaded and playing dream 11 game, and won a price also.
          Actually i am from sri lanka staying for another two months in india.
          I do not have a pan card but when i am going to verify my account and to withdrawal of money, there it is asking about pan card photo to be uploaded. So how i withdraw my money and verify my account. But i have a sbi saving account.
          Dream11 Fantasy customer support has been notified about the posted complaint.
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            W
            Wique Burman
            from Kolkata, West Bengal
            May 10, 2018
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            Website: Dream11

            My cash bonus is blocked for no reason. I have been asked to provide my pan card details, which i did. N my dob automatically got changed there and i got a response saying dob does not match.
            When i corrected it, now i am told i cannot verify until my winnings are at least 200. Then at least unblock my cash bonus.
            Also, i need an explanation as to why my cash bonus is blocked, when i have done nothing out of ordinary. Plus i have no option to contact anyone from dream 11.

            Not only mine, a few people that i have referred are also facing the same problem.
            Dream11 Fantasy customer support has been notified about the posted complaint.
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              V
              Vybhav Reddy
              from Bengaluru, Karnataka
              May 9, 2018
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              Website: Dream 11 Inc

              I got 100 cashback, first time 25 got deleted, second time 25 got deleted after that without any reason error is thrown that fair play violation occurred. It's your app problem, next there is no customer care where you can call and sort it out. It asks you to verify PAN, after that to retrieve money it asks to verify Bank details. After collecting all information, nothing is sorted. Cheaters will never prosper and this online gambling needs to be stopped.
              Dream11 Fantasy customer support has been notified about the posted complaint.
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                T
                tarunbatra
                from Noida, Uttar Pradesh
                May 9, 2018
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                - Its here to inform you that I am waiting for my money withdrawl from a long time...please take some actions as soon as possible i hardly need money and dream 11 is my last hope...so plz do something...?
                please. - I want to say that my verification is not done yet ? over.
                It’s been over 10 working days but I’ve still not received the withdrawal in my bank account? ---- Winning money not reached to bank account please send it to bank account. Dream. 11 working process are very slow i am. not. satisfied so please just do something fast
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                  H
                  Hemant Chaudhary12
                  from Pune, Maharashtra
                  May 9, 2018
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                  Address: New Delhi, Delhi, 110044
                  Website: Dream11.com

                  Why team for 13 rupees is not available on website. And why less number of teams are available in 13 rupees contest?

                  Always have issues with bank transaction. Specially with hdfc. Earlier i was able to create 100 teams but now i can't create more than 10?
                  Whenever i do transaction for hdfc bank online banking it says transaction unsuccessful.

                  Help me in providing 13 rupees team in all the matches and increase the team size from 45 to 1000 at least in this section.
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  My Register Email With Dream 11 Is Hrishikesh.[protected]@gmail.com

                  My Withdrawal is Failed But Winning Amount is not added to my Winning Balance.
                  Even Not replying to my Mails.

                  team size and amount - Comment #3091717 - Image #0
                  team size and amount - Comment #3091717 - Image #1
                  Dream11 Fantasy Customer Care's response, May 12, 2018
                  Verified Support
                  Hey, kindly write to us from https://bit.ly/2GKEY6E and you shall get a response within 24-48 hrs.
                  Hi,

                  I am not able to submit the bank verification request for my account.

                  I'm attaching my cheque copy and providing all the details but it's not processing for verification.

                  Kindly help me with the issue.

                  Please find attached attached cheque copy for your reference.

                  team size and amount - Comment #3091848 - Image #0
                  Dream11 Fantasy Customer Care's response, May 12, 2018
                  Verified Support
                  Hey, kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48 hrs.
                  200 rupey add kiye the aur vo acc se cut gaye aur dream 11 portal pr nahi so kr rahe hai.

                  ragisterd mob&email

                  mo-[protected]
                  [protected]@gmail.com
                  Dream11 Fantasy Customer Care's response, May 12, 2018
                  Verified Support
                  Hey, kindly write to us from https://bit.ly/2GWMA5B and you shall get a response within 24-48 hrs.
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                    S
                    Sakthivel D
                    from Chennai, Tamil Nadu
                    May 9, 2018
                    Resolved
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                    Resolved

                    Address: 638108

                    Sir my pan verification failed its showing as that the pan no is already verified in another account but i am using only this account and am the real sakthivel now how can i resolve this problem my pan no is emvps8059g i am real member kindly help me to resolve this problem sir
                    Name-sakthivel d
                    Mobile no-[protected]
                    Email [protected]@gmail.com
                    It was the details linked to my pan account
                    Jun 16, 2018
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2018
                    Dream11 Fantasy Customer Care's response
                    Hey, kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48 hrs.
                    Sir my number is [protected] and today when I tried to login then there was written that your I'd has been suspended so I request you to resolve my problem earlier
                    Dream11 Fantasy Customer Care's response, May 12, 2018
                    Verified Support
                    Please write to us from https://bit.ly/2GGwWYs and we shall reply to you within 24-48 hrs.
                    Hello, when I upload my pan card image, I receive an error (Something went wrong, please try again). Is there any particular image resolution?
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                      S
                      sdsam85
                      from Kolkata, West Bengal
                      May 9, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700150

                      Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As ipl is going and i have to use my cash bonous to join any contest. This is my email-id [protected]@gmail.com
                      Sir plzzz plzzz solve my problem.

                      Note: i am not violated any rules of dream11 game.
                      Jun 13, 2018
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      May 12, 2018
                      Dream11 Fantasy Customer Care's response
                      Hey, there can be 2 reasons why your cash bonus might be blocked:
                      1) You have not verified your own account yet
                      2) Your referred friends might not have verified their accounts

                      Kindly make sure you and your referred friends have verified your respective accounts.
                      I Play fair game not criete any vailaution in my dream11account please restart my dream 11 account help me solve my problem

                      dream11 cash bonus blocked - Comment #3091847 - Image #0
                      Dream11 Fantasy Customer Care's response, May 12, 2018
                      Verified Support
                      Hey, kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48 hrs.
                      Sir
                      . M SANJEEV KUMAR SINGH my invite code ASRST518PQ ...I win 1000 rupees at ipl session date 1/05/2018 between royal challenge bangalore and Mumbai indians..
                      But I have not my money 1000 at my account till now. ..its still show in processing..plzz forward my money as soon as possible. .send money fastly..Thank u
                      Dream11 Fantasy Customer Care's response, May 12, 2018
                      Verified Support
                      Hey, kindly write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48 hrs.
                      Sir my account has been suspended plz activate my account sir, I promise to can't taken illegal activities sir so plz kind to help me sir, I don't know to learn your rules so I have to make a little fault/ mistake in a account, but this time I definitely says yet cant take no mistake so plz grant me to activate my account sir
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                        M
                        mohitsopra
                        from Jaipur, Rajasthan
                        May 9, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra
                        Website: www.dream11.com

                        Sir... Please i kindly request you that my account is blocked from last one year... I am not fake sir... I have uploaded my pan card and this is my parmanent no... Sir pleas i request to you sir... I want to play dream 11... Please sir you can check all document or all as you want... But. Please sir reactivate my account sir please sir... Sir its my humble request and i catuch your legs.. But please activate my account soon... You can check my all documents... I will do all whatever you say...
                        [protected]
                        [protected]@gmail.com
                        Jun 16, 2018
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        May 12, 2018
                        Dream11 Fantasy Customer Care's response
                        Hey, kindly write to us from https://bit.ly/2GGwWYs and you shall get a response within 24-48 hrs.
                        Total prize 60000 members but seen only 75 rs winners but can't seen 30rs winners and 15rs winners why hide this amount winners this amount totally cross 7 to 8 lacs

                        for reactivation my account - Comment #3091734 - Image #0
                        for reactivation my account - Comment #3091734 - Image #1
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                          W
                          Wique Pedia
                          from Kolkata, West Bengal
                          May 9, 2018
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                          My cash bonus is blocked for no reason. I have been asked to provide my pan card details, which i did. N my dob automatically got changed there and i got a response saying dob does not match.
                          When i corrected it, now i am told i cannot verify until my winnings are at least 200. Then at least unblock my cash bonus.
                          Also, i need an explanation as to why my cash bonus is blocked, when i have done nothing out of ordinary. Plus i have no option to contact anyone from dream 11.

                          Not only mine, a few people that i have referred are also facing the same problem. The dob gets changed automatically so that the verification fails
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          I haven't done anything wrong. Didn't create multiple accounts, didn't misuse my invite code and I didn't misuse my cash bonus.

                          Still I received a message for fair play violation.

                          dob changed automatically - Comment #3091769 - Image #0
                          I have installed the app but it is not working, am using one plus 5 handset and it is the same problem for my friend who uses Samsung note 8

                          dob changed automatically - Comment #3091777 - Image #0
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                            2raj P
                            from Basi, Rajasthan
                            May 8, 2018
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                            Address: Mumbai City, Maharashtra

                            Dear sir
                            My account [protected]@gmail.com is suspend. Without ani mistake.
                            My account is no open now.
                            Please sir review my account. L am regular costumer this contest.
                            I haven't ani mistake in this contest.
                            No ani multiple accounts in my account. Please review my account and winning money and bonus return. I'm not good feel this company accation. Thanks sir
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            May 08, 2018
                            Updated by 2raj P
                            Dear sir
                            My account [protected]@gmail.com is suspend. Without ani mistake.
                            My account is no open now.
                            Please sir review my account and winning money and bonus return. I don't make ani mistake in this contest. No ani multiple accounts in my account. My account is suspend without ani reason. Please review my account and winning money and bonus return. Thanks sir
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                              neeru1304
                              from Bharatpur, Rajasthan
                              May 8, 2018
                              Resolved
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                              Resolved

                              Address: Bikaner, Rajasthan

                              Hello!
                              Today a short while ago, i tried to add rs 200 to my dream 11 account but after entering my otp, my sbi account instantly got deducted by rs 200 but the dream 11 app showed as payment failed.. Please look into my issue n credit my dream 11 account by rs 200 as these are already deducted from my bank account.. Please sir... Or my trust on dream 11 will fade away...
                              +1 photos
                              Jun 22, 2018
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2018
                              Dream11 Fantasy Customer Care's response
                              Kindly write to us from https://bit.ly/2GWMA5B and you shall assist you further
                              Verified Support
                              May 14, 2018
                              Dream11 Fantasy Customer Care's response
                              Kindly write to us from https://bit.ly/2GWMA5B and we shall assist you further.
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                                Subhash0786
                                from Raigarh, Chhattisgarh
                                May 8, 2018
                                Resolved
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                                Resolved

                                Address: 483770

                                Dear sir
                                My mobile number was suspended without any problem and any email.
                                I dont recive any email for suspend my account.
                                And i play fair game.
                                And i dont have another account with this email and mobile number.
                                It is my main and personal mobile number and email an i also verifyed it. But now mobile number is removed with my account.
                                So i want to reverify my mobile number [removed] with my emai - [removed]

                                I am follow your terms & condition and play a fair game.
                                My mobile [removed] is suspended which i rejister with my email id - [removed]

                                But now i try to login than i logged in but in verify section my verifyed mobile number is not there.
                                There is showing verify your mobile number even i allready verifyed.

                                Help me sir
                                You can check my accont activity. And please unblock my mobile number. So i can verify my mobile number once again.
                                +2 photos
                                May 9, 2018
                                Complaint marked as Resolved 
                                delete my complaine from here please
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                May 08, 2018
                                Updated by Subhash0786
                                solve my complaine sir
                                May 09, 2018
                                Updated by Subhash0786
                                this is not a costmer care no.
                                do not call this number
                                May 09, 2018
                                Updated by Subhash0786
                                sir please delete this from your website.
                                i am gettin unknown calls
                                Verified Support
                                May 12, 2018
                                Dream11 Fantasy Customer Care's response
                                Kindly write to us from https://bit.ly/2ExWncL and you shall get a response within 24-48 hrs.
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                                  santy98
                                  from Chennai, Tamil Nadu
                                  May 8, 2018
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                                  Sir pls activate my suspended account i am not create any violation thankyou so sir kindly solve my problem i am very happy so i am not doing any wrong activity but how this problem is created i dont know sir i am not playing any match due to that problem until 6 days it you help in this problem i am easily play and not any problem sir kindly taking any action about my problem...
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    UMASHANKAR SHAH1
                                    from Mumbai, Maharashtra
                                    May 8, 2018
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                                    Address: 400055
                                    Website: www.dream11.com

                                    It’s been over 5 working days, but i’ve still not received the withdrawal in my bank account? — still my 1800 amount is pending for withdraw from[protected] i had processed the request till date i had not received the money. My email id is [protected]@yahoo.com waiting for your revert and for my money. I had raised a complain also in your app but still no solution complain no is 811713.
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                                      Krishna9800
                                      from Krishnanagar, West Bengal
                                      May 8, 2018
                                      Resolved
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                                      Resolved

                                      Dream 11 is a great scam, fraud,. Now i am getting irritated feeling cheated. I am cheated day before yesterday on 6 th may 2018. I participated in the mumbai indians vs kolkata knigth riders. First of all i didn't recieve any confirmation mail of participation though i successfully participated with dream 11 account money.
                                      And after that i couldn't find my team when match over. It showed me i haven't joined the following game, i tried a lot again and again till today neither i got an help nor the problem was resolved. Don't trust on this app. This app is banned on playstore because of cheating reason i didn't knew but today i came to know. They doesn't have any support forum. I didn't find in app any contact or live consultants. Because this app is great cheater who cheated my money. My more of matches are also gone vanished though i participated in them. But i don't have any proof regarding earlier. But however i found this time that i won and i have snapshot as my proof. They looted my money. I hate very much that it don't have any customer support.
                                      Below there i have provided some snapshot friends chq don't play this game again.
                                      +4 photos
                                      Jun 14, 2018
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 12, 2018
                                      Dream11 Fantasy Customer Care's response
                                      Hey, as per Google policies, we cannot offer Cash Contests on the Play Store.
                                      kindly write to us from https://bit.ly/2GKEY6E and you shall get a response within 24-48 hrs about your query.
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                                        mr. punjabi
                                        May 8, 2018
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                                        Address: Mumbai City, Maharashtra
                                        Website: www.consumercomplaints.in

                                        Today i play srh-rcb at 7pm and i paid 1749rs.in head to head contest.. When the match is end my point is 241.25 and my rank is 1st and my opponent rank is 2nd but when i again refresh suddenly my rank is 2nd and my opponent rank is 1st and his point 241.5 and now my point is 241.25 then why i am losing this game, when my point is hight then my opponent..
                                        Thankyou
                                        +1 photos
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
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