Dream11 Fantasy Complaints & Reviews

Address: Dhanbad, Jharkhand, 826004

I have joined the contest of Rs15. I have gone through all the process. I paid the Rs 15 from paytm wallet. but they didn't join my contest and money was deducted from my account.
My complaint is about that i have joined a contest on dream 11 of amount 15 but after a while when the deadline ended and i checked my contest there was not that contest and i didn't got my money back too so i request plz provide me my refund...
My name is mukesh vikram and i request you to plz give me my refund so as i can continue playing thnx for listening my complaint and i hope you guyz will help me... Your trusty custoner..

Dream11 Fantasy customer support has been notified about the posted complaint.

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S

Sumit Kuletha

from Vadodara, Gujarat

May 6, 2018

Paytm Fraud
A person on Whatsapp acted as a Casting Agent and lured Rs 2000 from me for the same saying it's audition amount which will be returned i[censored] fail to clear the audition. He kept on delaying the process by saying audition is on this date, place changed n all. Finally I complained back to paytm and they are asking me to do a police complain why should I do a FIR it's paytm's responsibility to act on any fraud. They should get back my money coz the fraud happened on paytm they are solely responsible and even I have submitted the ss of transaction. I request paytm to refund my money and ban such fraudster

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Address: 632405

System throwing an error while uploading pan card even the file size is below 4 mb or even in kb. Please check and fix the issues soon. Many people facing the same issues and i couldn't find any solution from dream11. While depositing money we didn't fine any problem but for withdrawing money we are facing hell a lot of issues. Dream11 linked paytm for accepting money and they can also link paytm for withdrawal too.

Jun 18, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48 hrs.

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HiTeam, l have participated in Bangalore Vs Mumbai contest on 01/5/2018. My user id is PRASA22820OP and i won in that but specific amount is not yet added in my winning amount. I know the amount is less, but still i just feel that i should notify you about the same. Please look it to this & take necessary action,

Thanks,
Prasad

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, Ry437h

Website: Dresm 11

I have been suspended my dream 11 account without any reason please help me give me my dream 11 account emai [protected]@gmail.com phone no [protected] now i felling very bad without my dream 11 account sorry because i am not able to write messange in english but i am trying now u request you give me my dream q1 account that is my pleasure if you will give me my dream 11 account

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Address: 341026

Sir why my cashbound is blocked. I cannot play dream11 fair play fantasy. Sir please unblock my cashbound. Help me for unblock my cashbouns. I wouldn't misbehave with our app and dream11 team. Plz help me. I want to stay with you so please unblock my cashbouns. I haven't pancard yet. I apply for pancard and bank account shortly. Sir please help me for unblock my cashbouns.

Jun 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Dream11 Fantasy Customer Care's response Hey, we suggest you follow the steps to unblock your cash bonus:

"1. Log into your account
2. Select ‘My Acc’ from the ‘Me’ section on the bottom of the page
3. Select ‘Know more’ option next to the cash bonus
4. Click on ‘How to Unblock’ and follow the instructions"

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Address: Pune, Maharashtra, 411023

I have complaint that your free entry notification is coming after match started, that why it's not useful to me. And it's happened every time. So i request you to please send notification before match started. Because your app is very doubtful. And we don't know every match winner is real or fake, many more people thinking that it's fake winner and wasting our money???!!

Jun 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2GGwWYs. Also, please share a screenshot of your message and you will receive a response within 24-48 hrs.

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K

Kumari Guriya

from Qasba, Bihar

May 3, 2018

Sir mai apna dream 11 password bhul gaya hun so please help me

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Address: Pune, Maharashtra

My name is datta desai. Join dream11 and verify my pan card and bank. When i logged in. Error showing suspended ur account.
So i contacted customer care and ask? Then customer care said our fraud detection team has confirmed that unusual / inappropriate activity has been done through your dream11 account too many dream11 accounts created from the same ip.. Due to these reasons, recent withdrawals placed by you will not be processed & the amount of the same stands canceled. Your dream11 accounts have also been suspended. If you provide us with the full list of all the accounts created by you,...

Jun 5, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48 hrs.

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S

subhajit404error

from Siliguri, West Bengal

May 3, 2018

Sir please unblock me from referring ban . I am playing fair this time and i am unable to invite my friends. Email id : [protected]@gmail.com

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Dream11 Fantasy Customer Care's response, May 4, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48 hrs.

V

Vasunayak1

from Rayachoti, Andhra Pradesh

May 3, 2018

I play fair game in violence, I want to activate my dream11 suspended account
[protected]@gmail.com
Please help me

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Dream11 Fantasy Customer Care's response, May 4, 2018

Verified Support

Kindly write to us from https://bit.ly/2HfHf6Y and you shall get a response within 24-48 hrs.

V

Vinovasu

from Kodumudi, Tamil Nadu

May 3, 2018

Dear sir /madam my account has been suspended please clear my dream 11 account

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Dream11 Fantasy Customer Care's response, May 4, 2018

Verified Support

Kindly write to us from https://bit.ly/2HfHf6Y and you shall get a response within 24-48 hrs.

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Address: Chennai, Tamil Nadu, 600097

Website: www.dream11.com

Only dream11 need email id verification, most of the players are using fake email id's and register game and playing. They create more login based on gmail id and playing. After winning they submit some of them id proof and withdraw cash...in single id they can't able to create substitute players. After submitting all the proof only they have to play a game.. Then only they can able to restrict this kind of violation.

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My cash bonus and invite code has been blocked how to unblock as i am not getting any help or idea to unblock account.from ME-MY Account- how to unblock. And according to rules i dont have any other account as well as i dont know by which perspective my account has been block. Kindly give me the genuine reason as well as unblock my account.I have only one account I have not misuse my invitation code only I share to my friends and they did. Please return my cash bonus.I have not earn too much from dream11 .So sir please help me.

Dream11 Fantasy customer support has been notified about the posted complaint.

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A

Ashok Smarty Ashok

from Kanchipuram, Tamil Nadu

May 3, 2018

I cannot join cash contest after 1 contest i joined.. But i have enough h money y. Do reply

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Z

zahoorwani

from Srinagar, Jammu and Kashmir

May 3, 2018

As i use add cash it was debited two times but on dream11 account it cant be added

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My team name was samir13515qr and started paying from yesterday. After paying the contest (Rcb vs. Mi), i log out the system. Unfortunately i could not access further. While trying to log in further, it opens as a new team name, where there is no balance found. Although i have some balance plus yesterday prize money in my account.
Please help me by providing access to my active account.

With regards
Samir sarkar
Contact no. [protected]
Mail id [protected]@gmail.com

Jun 2, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2GKEY6E and you shall get a response within 24-48hrs

May 02, 2018

Updated by samirsarkar941 consumer complaints logo
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Online GamesDream11 Fantasy request to access to my old account
Dream11 Fantasy — request to access to my old account

1 Review
Sa samirsarkar941 on May 2, 2018
Mark as Resolved
e-mail ID: [protected]@gmail.com
Mobile Number: [protected]

My team name was SAMIR13515QR and started paying from yesterday. After paying the contest (RCB Vs. MI), I log out the system. Unfortunately I could not access further. While trying to log in further, it opens as a new team name, where there is no balance found. Although I have some balance plus yesterday prize money in my account.
Please help me by providing access to my active account.

With regards
Samir Sarkar
Contact no. [protected]
Mail ID [protected]@gmail.com

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P

Papai ghosh

from Kolhapur, Maharashtra

May 3, 2018

Sir.
My dream 11 account suspended today please sir my account open kardo.my email id [protected]@gmail.com. my contact number [protected].my contact number protect.

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Dream11 Fantasy Customer Care's response, May 3, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2ExWncL and you shall get a response within 24-48 hrs.

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On 2nd may, 2018 i pop up with a notification from a dream 11 app that i violated their fairplay violations.
The reason for my violations are not mentioned. They blocked ma bonus cash amount that i obtained by refer my frnds.
Then there is a solution provided also to provide to link ur pan card to get the amount unblocked.. I did too... When will my amount be unblocked?
What violation i did?
When will u give me my amount back?

Jun 2, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

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B

bad123

from Jayamkondacholapuram, Tamil Nadu

May 2, 2018

Sir, i am genuine use my friends are misused my invite code into his another account i don't know about that because i am new user i had send invitations to all friends there is no option in my app how to unblock pls help me sir

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

K

Kakukkaa

from Samalkha, Haryana

May 3, 2018

Please refund. My account bonus and cas winning . It is legal . I haven't create any multiple accounts. All my account are related to my friend and all are different. Please refund it

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Dream11 Fantasy Customer Care's response, May 3, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48 hrs.

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After referring to my friend through whatsapp my cash bonus and invite code has been blocked how to unblock as i am not getting any help or idea to unblock account. From me-my account- how to unblock. And according to rules i dont have any other account as well as i dont know by which perspective my account has been block. Kindly give me the genuine reason as well as unblock my account

Jun 2, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

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M

Mani14196

from Sivakasi, Tamil Nadu

May 2, 2018

Sir please activate my account my mail is is [protected]@gmail.com

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2ExWncL and you shall get a response within 24-48hrs

S

Sachin Karale

from Baramati, Maharashtra

May 2, 2018

I am sachin kishanrao karale, deposit 200 RS into dream 11 account from SBI personal net banking and debited from my account successfully and not submitted into my dream 11 account .
Please look into it.

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2GWMA5B and you shall get a response within 24-48hrs

V

VaiBhav Gavali

from Vasai-Virar, Maharashtra

May 2, 2018

While I was filling the information of bank details I had uploaded my ATM card photo instead of bank passbook photo. I want to update it so that my account will get linked to dream 11.
Please help me by guiding how to update the information. So that I will be able to add or withdraw money from dream 11

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2ExWncL and you shall get a response within 24-48hrs

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Address: Thane, Maharashtra

I am not able to withdraw my money from my account because it is not verifying my gmail account. We all trust on your website and you provide a service like this then how will it work please help me to get my money and to have a trust on you and also have a good efforts for your customers and also give some more varient and easy helpline so people xan contact you and they can get an instant solution for it and then it will be more interesting to play

Jun 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

May 02, 2018

Updated by Rajpurohit Arun help me to verify my account and withdraw my money

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48hrs

View replies

C

C.R. Abijeet

from Chennai, Tamil Nadu

May 2, 2018

My friend had got his cash bonus as after he referred his phone number but I didn't receive any bonus so iwant to receive my bonus

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

S

Subathra Suba

from Salem, Tamil Nadu

May 2, 2018

I was trying to select the team of today's match...While searching for dinesh karthik name in batsman, it's not showing in the list...
I think it's a fraud game...Like they r not opting to select the players of our own...

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Address: Jind, Haryana, 126102

Website: Google

Please refund my bonus i didn't misuse my invitation code. All my friends are different. I have no any multiple accounts. And all friend helped you by playing moreand more. Please returned my bonus. It is legal. If you want, you can block mysfuture friend bonus i received only 5 rs. As bonus per day which can be shown on photo please refund it

Jun 2, 2018

Complaint marked as Resolved

May 02, 2018

Padam Kanwar's response Please restart my dream11account

May 02, 2018

Padam Kanwar's response I Play fair game not criete any vailaution in my dream11account please restart my dream11account please restart my dream 11 account help me

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response "Hey there can be 2 reasons why your cash bonus might be blocked:
1) You have not verified your own account yet
2) Your referred friends might not have verified their accounts

Kindly make sure you and your referred friends have verified your respective accounts.

However, if you still face the problem, Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

May 02, 2018

Updated by Kakukkaa Please refund my bonus it is legal

May 03, 2018

Updated by Kakukkaa Please refund my cash bonus in dream 11 I didn't create multiple account it is legal. Please refund it

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M

Mojammil afzal khan

from Khammam, Telangana

May 2, 2018

My first a/c not use phone no [protected]
My 2nd a/c use no [protected]
My pan 2nd a/c not accept plz my pan accept or change phone no.
Plz help me

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

We would like to inform you that creating multiple accounts is against the T&C of Dream11 and hence you cannot verify multiple accounts on the basis of the same PAN and bank details.

Y

Yadav Naveen

from Delhi, Delhi

May 2, 2018

How can possible, i am fill right detail and upload my pan card scan copy but my pan account not verified why can you suggest me.

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48hrs

P

[email protected]

from Ranaghat, West Bengal

May 2, 2018

Sir..
My name pabitra ghosh..plz help me ...my accunt is suspended ...my log id [protected]...anather id use my device to sorry mistek ...next time only 1 accunt use my device...

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2ExWncL and you shall get a response within 24-48hrs

H

hemu456

from Udaipur, Rajasthan

May 2, 2018

Please remove fair play violation my invitation code blocked i play fair i cant cheat any one my invitation code is blocked please unblock my invitaion code i give my pan card to varify this is my proof so please remove fair play violation.

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

R

Rajendra Gujar

from Mumbai, Maharashtra

May 2, 2018

My PAN Card details are uploaded before three days.
But message on screen is displayed as bellow.
Your PAN Card details are under review.
Please verified the PAN Card.

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48hrs

N

Nghosh97

from Jodhpur, Rajasthan

May 2, 2018

My Mobile number [protected].Email ID No [protected]@gmail.com. the above email I'd not yet verified due to verification code not received
. Request may please be verified the above email I'd at your end please

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Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48hrs

J

Jerry Alfred

from Chennai, Tamil Nadu

May 2, 2018

I didn't do any violations but i couldn't send invite to anyone. help me to clear the issue.
Its showing Invitation blocked.
How to unblock it

Reply

Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48hrs

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Address: New Delhi, Delhi, 110059

Website: Dream 11

My name is pankaj giri i am one of the user of dream 11 pguvw27hi its my user name. My problem is that i want verify my pan card but it's getting done i have tried lots of with different different pictures of my pan and very clear picture but still its not getting.

So what should i do know? Give me quick help i am very worry about that ok.

If you don't help it means you are scammers and you are doing big scam with people

Jun 2, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

May 02, 2018

Updated by Shasha Khan Contact me on [protected]@gmail.com

Soon

Verified Support

May 02, 2018

Dream11 Fantasy Customer Care's response Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48hrs

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S

Shivam Wadhera

from Vellore, Tamil Nadu

May 2, 2018

My pan card details has not been verified yet and bank details also since last two weeks.My email id is [protected]@gmail.com

Reply

Dream11 Fantasy Customer Care's response, May 2, 2018

Verified Support

Kindly write to us from https://bit.ly/2GJFfTv and you shall get a response within 24-48hrs

V

Vishnu99.r

from Bengaluru, Karnataka

May 2, 2018

I have joined a contest, the amount also deducted when match started it is showing that you are not joined the contests...

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Dream11 Fantasy Customer Care's response, May 3, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2JrJbdj and you shall get a response within 24-48 hrs.

R

RISHA9848YZ

from Basti, Uttar Pradesh

May 2, 2018

My account no and pan no are not verified.
So i can not withdraw my wallet balence.

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I dont how people in grand league comes to know which player will perform very good and they always are on top and they earn huge amount. Recent game of rajasthan it was not sure than liam plunket will play how people came know that he will play and he was made the captain as well. Strange and completely fake company is this dream 11. Only their insiders have the rights to change the players even after the match has started.

Jun 14, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Dream11 Fantasy Customer Care's response At Dream11, our aim is to enable our users to make the most of their sports knowledge and research skill while playing on our platform. We will never share any other information besides our match preview (Guru) on Dream11.

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M

Mukesh saroj

from Leh, Jammu and Kashmir

May 2, 2018

My invite code blocked by fair play violation how to unblock invite code. Always fairly play dream 11 but got a mistake to mistake . Please suggest me how to unblock ...

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My complaint is about that i have joined a contest on dream 11 of amount 26 but after a while when the deadline ended and i checked my contest there was not that contest and i didn't got my money back too so i request plz provide me my refund...
My name is sagar korutla and i request you to plz give me my refund so as i can continue playing thnx for listening my complaint and i hope you guyz will help me... Your trusty custoner...

Jun 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2GKEY6E and you shall get a response within 24-48 hrs.

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P

Pardhasaradhi Sangula

from Hyderabad, Telangana

May 2, 2018

Please provide solution for above subject

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S

subhajit404error

from Siliguri, West Bengal

May 2, 2018

Sir due to violence my invitation has been suspended. I assure you not to do the same in future . So if you can pardon me then please reactive my invitation so i can play. I will play fair this time sir.

Reply

Dream11 Fantasy Customer Care's response, May 4, 2018

Verified Support

Kindly write to us from https://bit.ly/2qjgaYw and you shall get a response within 24-48 hrs.

V

VRlens

from Roha, Maharashtra

May 2, 2018

My account has been suspended as I logged in may be 2 years ago and left it, now I want to play and every time I try login it says your account has been suspended contact [protected]@dream11. Resolve this issue as early as possible.
EMAIL ID: [protected]@gmail.com

Reply

Dream11 Fantasy Customer Care's response, May 4, 2018

Verified Support

Hey, kindly write to us from https://bit.ly/2HfHf6Y and you shall get a response within 24-48 hrs.

B

Baranith

from Delhi, Delhi

Dec 10, 2018

How much percentage to join the contest while you didn't cancel the contest

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Address: 122002

Website: dream 11

Why u have blocked my cash bonus in dream 11?

How can i get back my bonus cash?

Why you have not informed before blocking my cash bonus?

What are the other terms and condition you can block my bonus and other money?
How can you say i have misused invite code??

Is there any contact no. For dream 11 customer care of yes then please share?

Jun 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Dream11 Fantasy Customer Care's response Hey, we suggest you follow the steps to unblock your cash bonus:

"1. Log into your account
2. Select ‘My Acc’ from the ‘Me’ section on the bottom of the page
3. Select ‘Know more’ option next to the cash bonus
4. Click on ‘How to Unblock’ and follow the instructions"

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Address: Bhopal, Madhya Pradesh, 462008

Website: Dream11.com

I didn't refer any fake id. Every number i referred is genuine and playing everyday. They didn't verify the violation. I complained before but no solutions. First blocked my invite. Now blocked cash bonus. I asked before also but got no reply. Customer service is worse. No options showing to unblock and today cash bonus also blocked.

Id-vicky34617kl

Binod kumar poddar

Vicky1203. [protected]@hotmail.com

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Gandhinagar, Gujarat, 382003

Dream 11,

I did not open the application of dream 11 using airtel network. Please resolve the issue asap.

I also mail to airtel company to resolve this issue, airtel reply in mail and call also, in telephonic conversation thay tell me that problem is from dream 11 application side. So please mention that also.

Registered mobile no.:[protected]
Registered email id: [protected]@gmail.com

Regards,
Naik kishan

Dream11 Fantasy customer support has been notified about the posted complaint.

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 99

dream11 fantasy doesn't add my contest

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pan card upload issues

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not received prize money

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suspended account

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my cash bound blocked

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free entry late notification

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error showing suspended your accounts

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without any id proof verification hackers playing games

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invitation code blocked

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request to access to my old account

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blocking my cash bonus in dream 11

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cash bonus and invite code is blocked

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my email is not getting verified and I'm not able to withdraw money

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blocked my legal cash bonus

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verification of pan card

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completely fake

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my contest joining is cancelled and my money is not given back

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what are the reason you have blocked my cash bonus

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blocked my referral id and cash bonus

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application not running with airtel network

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