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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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A
amit Love
from Ambala, Haryana
Apr 30, 2018
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Address: Rohtak, Haryana, 124001

My name is amit kumar.join dream11 and verify my pan card and bank .when I logged in .error showing suspended ur account.
so i contacted customer care and ask? then customer care said Our fraud detection team has confirmed that unusual / inappropriate activity has been done through your Dream11 account Too many Dream11 accounts created from the same IP ..Due to these reasons, recent withdrawals placed by you will not be processed & the amount of the same stands canceled.Your Dream11 accounts have also been suspended. if you provide us with the full list of all the accounts created by you, we can help you continue to play on this particular account of yours. We request you to revert with the full list of all your Dream11 accounts at the earliest so that you can continue playing with this Dream11 account without any hassles.
My email address is [protected]@gmail.com
Plz activate my account.i was verify my pancard and bank detail.
Dream11 Fantasy customer support has been notified about the posted complaint.
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    N
    Nghosh97
    from Jodhpur, Rajasthan
    Apr 30, 2018
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    I don't withdraw my winnings amount due to not verified my bank account at your end.
    My email I'd [protected]@gmail.com & Mobile number [protected]. Request may be verified my account at your end as soon possible so that may can be withdraw winnings money at the earliest
    Dream11 Fantasy customer support has been notified about the posted complaint.
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      A
      Aditya Royala
      from Sri Ganganagar, Rajasthan
      Apr 29, 2018
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      Address: Up

      I have made a contest of 2 members. Only i was in the contest no one else joined it and now my contest is not displayed and my money is also invested and now i m in loss of 46 rs inr so please refund my money so that i can continue with dream 11 sorry for that but i was not known about that scheme. No more such complaints will come from my side
      Please understand my situation and cooperate
      I hope you will do the needful
      Thank you
      Your trusty and faithful costumer
      Dream11 Fantasy customer support has been notified about the posted complaint.
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        M
        Mahi Mahendra115
        from Bengaluru, Karnataka
        Apr 29, 2018
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        Website: www.dream11.com

        Yesterday i have selected 2 teams for chennai super kings vs mumbai indians match and joined in a contest as attached screenshots for reference in which i got 25 rs in team 1 and 7 rs in team 2 but as per rank i need to get 25 rs in team 2 too screenshots are also attached for reference... So please kindly check it once and revise the amount which i got... Please do the needful...
        +2 photos
        Dream11 Fantasy customer support has been notified about the posted complaint.
        My bonus of rs 90 is blocked and im not ablr to use it...why?

        money need to be revised as per rank - Comment #3082702 - Image #0
        Yesterday i have selected 6 teams for chennai super kings vs dehli daredevils match and joined in a contest as attached screenshots for reference in which i got 7 rs in team 1 but as per rank i need to get 25 rs in team 1 too screenshots are also attached for reference... So please kindly check it once and revise the amount which i got... Please do the needful...

        money need to be revised as per rank - Comment #3083191 - Image #0
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          S
          Sarvajeet Kakade
          from Kantilo, Odisha
          Apr 29, 2018
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          I have joined a 4 cash contest of chennai vs mumbai...(28 april 2018) When i click the (My contest) button it clear shows me that i have joined 2 contest but when i click on that it opens and say thay you joined only 2 contest.please give proper solution to my problem.

          Thanking you in anticipation
          Sarvajeet Kakade
          ([protected])
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            P
            Praveenkumar Manem
            from Bengaluru, Karnataka
            Apr 29, 2018
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            Website: www.dream11.com

            Yesterday i have selected 2 teams for csk vs mi match in a contest which i have attached screenshot for reference in which as per the rank i got 25 rs in 1st team and 7.53 rs in 2nd team but as per the rank i need to get 25 rs in the second team too instead of 7.53 rs as my rank is below 1, 25, 000... So please kindly check it once and revise the amount.. Please do the needful.
            +2 photos
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Dear sir,

            dream 11 game jo mere details pe pan card ka issues hova hain pan card mere state maharashtra hain to panjab ka state huwa jaldi maharashtra me submit karo
            Regards,
            thanking you.

            my contest amount is not fully given as per the rank - Comment #3082759 - Image #0
            Sir I am S boopesh my email id is [protected]@gmail.com. my friend was using multiple account with my referral code please unlock my cash bonus plzz and there is no option to how to unblock the cash bonus I want to play an ipl match before it ends so please unlock cash bonus as soon as possible

            my contest amount is not fully given as per the rank - Comment #3082768 - Image #0
            Dream11 Fantasy Customer Care's response, May 4, 2018
            Verified Support
            Hey, we suggest you follow the steps to unblock your cash bonus:

            "1. Log into your account
            2. Select ‘My Acc’ from the ‘Me’ section on the bottom of the page
            3. Select ‘Know more’ option next to the cash bonus
            4. Click on ‘How to Unblock’ and follow the instructions"
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              G
              Gajanan Ughade
              from Pune, Maharashtra
              Apr 29, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400010
              Website: www.dream11.com

              I joined 35 rupees football contest and match between int vs juv the match end at 2 am and i m having lead over opponent, and they said waiting for review and now in morning when i check at 8 o'clock same msg and i m at no. 1 but suddenly after 10 am when i check for my winnings then points change he get the lead i don't know how that happened, the point increase player assist just one goal but they shows 2.. Please check it and help me.
              +1 photos
              Jun 1, 2018
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Apr 30, 2018
              Dream11 Fantasy Customer Care's response
              We request you to write to us from https://bit.ly/2GKEY6E and you shall get a response within 24-48hrs.
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                P
                Pijurock
                from Muragacha, West Bengal
                Apr 29, 2018
                Resolved
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                Resolved

                Sir my name is raju sarkar, i woned 7500 rupees. When i withdrawal my money 5000 rupees money not transferred my bank accounts, withdrawal failed.. Why???
                What is the problem??? Solve the problem... Plz

                .

                .. Refund my money...
                My dram11 team name is piju rock
                My invite code is rajus1476uv..
                My email id is raju. [protected]@gmail.com
                +1 photos
                Jun 9, 2018
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Apr 30, 2018
                Dream11 Fantasy Customer Care's response
                We request you to write to us from https://bit.ly/2uWcLUY and you shall get a response within 24-48hrs
                Please activate my account i login now suspended my account please activate it my account is fresh ut i play one or more matches and i didn't get anything so i am stopping play such time now i came back please activate my account

                withdrawal failed money not transferred my bank account - Comment #3082668 - Image #0
                Sir the champions league match between liverpool vs roma on held on 25 Th April Is yet to had its Result Out. The Match has been completed but it is still in review after 8 hrs. Please help
                My email.id-x.[protected]@gmail.com
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                  M
                  muhammed99haris
                  from Kollam, Kerala
                  Apr 28, 2018
                  Resolved
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                  Resolved

                  Yesterday it was working fine. To be true, i lost ₹13from the cash bonus in ddv/s kkr match. But today when i tried to access my cash bonus to play it says it is blocked. What can i do to get it back? What have i done wrong? I don't have a pan card yet so tell what other options are infront of to get my account back. Please i need it.
                  I will be completely honest with you. I created an account using my e-mail id to play isl but you didn't gave me any cash bonus so unfortunetly i had to forced to stop playing. Then after a while in ipl season i used my mobile number and my other e-mail id (I have 2 e-mail ids one i use for personal purpose and one i use for gaming and other online purpose). It was working fine untill you blocked my cash bonus. The two accounts has no connection with each other since first one is not operating. So please resolve my problem before this ipl season ends. And tell me how to delete an account from dream11? I will delete my first account if it was possible.
                  May 29, 2018
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 28, 2018
                  Dream11 Fantasy Customer Care's response
                  Dear Sir,

                  We request you to write to us from https://bit.ly/2qjgaYw and we will get back to you.

                  Regards,
                  Team Dream11
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                    A
                    Assassin3010
                    from Rania, Haryana
                    Apr 28, 2018
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                    Address: Shimla, Himachal Pradesh, 171006

                    I have joined a cash contest of chennai vs mumbai... When i click the (My contest) button it clear shows me that i have joined 1 contest but when i click on that it opens and say thay you havnt joined a contest i will post some screenshots... Wtf... I want refund or something... Comeon guys what is this.. Well you say that you are the biggest online game in india and you cant even make a real complaint site... Well you nees to work on that.. At least give me a refund... Thats the only thing i am asking right now... Hope you guys do that
                    +2 photos
                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                      G
                      Gireesh Punjot
                      from Mumbai, Maharashtra
                      Apr 28, 2018
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                      Address: Vadodara, Gujarat, 390015

                      Hello team,
                      I have legally invites my friends using dream11 app still you have blocked my cash bonus and invite code. There is no option to write formal complaint on your website. Seems like you want to earn from from referral program but not allowing people to earn more money. Your help desk doesn't provide guideline to unblock the bonus and invite.
                      Really upset with your strategy.
                      Hope to see your positive reply on this issue.
                      Thanks,
                      Videsh punjot
                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                        C
                        Chetan dabhi
                        from Mumbai, Maharashtra
                        Apr 28, 2018
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                        Address: Bhavnagar, Gujarat

                        Hello my name is chetan and i was verify my pancard and others details but than my account is suspended plzz active my account sir . I don't
                        [protected]@gmail.com know what happens too my account . I don't able to join any contest plzz suggest me what i will do next?
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                          B
                          Bhuwan Varshney
                          from Ingraj Bazar, West Bengal
                          Apr 28, 2018
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                          I am continuously sending emails to [protected]@dream11.com regarding my changes in bank account but no one is listening.

                          My verified bank account has been closed by me and i want to link my another bank account with dream 11. Please mark my current bank account details as unverified so that i can re-add my another account details.

                          Before that i want to check my current bank account details that is linked with dream 11 with my gmail account [protected]@gmail.com

                          Why we ca not see our own bank details that we have linked with dream 11?
                          Dream11 Fantasy customer support has been notified about the posted complaint.
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                            R
                            Ravikumar Done
                            from Delhi, Delhi
                            Apr 27, 2018
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                            Address: 560022
                            Website: www.dream11.com

                            Hi All,

                            This is Ravikumar Done. Im a member of Dream 11.
                            Details:
                            name: Ravikumar Done
                            email id- [protected]@gmail.com
                            Phone no- [protected]/[protected]

                            Dear team i could see some loop holes in joining teams.
                            I have noticed that teams has been joined post the match started which is against the dream 11 policies.
                            So kindly i need to raise a concern that my money could be miss used, hence this has to be taken care.
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              Nilesh Sakariya
                              from Vadodara, Gujarat
                              Apr 27, 2018
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                              Address: Rajkot, Gujarat, 360370

                              I have debited in two time money in one contest in my debited card of 876 rs head to head contest so please back my money in dream account other wise i will say to all contestant how your app is failed so please my money back please my money back please my money back please my money back please my money back please my money back please my money back
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                                C
                                Chai97
                                from Mumbai, Maharashtra
                                Apr 27, 2018
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 421201

                                Dream11 fantasy —

                                Please unblock my cash bonus amoun. I cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible.

                                As ipl is going and i have to use my cash bonous to join any contest.

                                Also steps given in help desk are also not proper please see to it and resolve the issue.

                                This is my email-id - [protected]@gmail.com

                                I havent created any fake accounts.

                                Please do the needful.
                                Jun 1, 2018
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 28, 2018
                                Dream11 Fantasy Customer Care's response
                                Dear Sir,

                                We request you to write to us from https://bit.ly/2qjgaYw and we will get back to you.

                                Regards,
                                Team Dream11
                                Res Sir,

                                I really liked one of your contest of 60rs entry fee, 2000conestants and 1000 winner with a total cash prize of 1, 00, 000, each 1000winners getting 100rs.

                                I request you to please re-launch this contest in on-going IPL matches.

                                Thanking you
                                Yours faithfully
                                Prashast Dwivedi
                                E-mail: prashastd.[protected]@gmail.com
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                                  M
                                  milan111111
                                  from Ahmedabad, Gujarat
                                  Apr 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Surat, Gujarat

                                  Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As ipl is going and i have to use my cash bonous to join any contest. My emai id is [protected]@gmail.com. Pls help me. I want to play ipl.
                                  Pls pls
                                  Pls
                                  Pls
                                  Please
                                  Please
                                  Please help
                                  Me
                                  .
                                  +1 photos
                                  May 30, 2018
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2018
                                  Dream11 Fantasy Customer Care's response
                                  Dear Sir,

                                  We request you to write to us from https://bit.ly/2qjgaYw and we will get back to you.

                                  Regards,
                                  Team Dream11
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                                    Beigh Jahangir
                                    from Bandipura, Jammu and Kashmir
                                    Apr 27, 2018
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                                    Address: 190012

                                    Not solve my complaint against verfiy my account, they r cheating bcz customer care number r closed,
                                    Please solve my problem, urgent they did not sent link of very my mail account, so please solve my problem, and link my paytm account to dream 11
                                    +1 photos
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                                      upkarsingh
                                      from Zamania, Uttar Pradesh
                                      Apr 27, 2018
                                      Resolved
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                                      Resolved

                                      Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As ipl is going and i have to use my cash bonous to join any contest. This is my email-id [protected]@gmail.com
                                      Sir plzzz plzzz solve my problem i want to play ipl. [protected] is my mobile number
                                      May 29, 2018
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Apr 22, 2018
                                      Basavaraj Mata's response
                                      My mobile number not registered plz registered my number [protected] and pan card number DKQPB0714R
                                      Verified Support
                                      Apr 28, 2018
                                      Dream11 Fantasy Customer Care's response
                                      We request you to write to us from https://bit.ly/2qjgaYw and we will get back to you.
                                      Hi
                                      Ian have just added 100 rs from bank to dream 11 acc but the cash was not credited to dream 11 acc please rectify this error

                                      cash bonus - Comment #3080923 - Image #0
                                      cash bonus - Comment #3080923 - Image #1
                                      My mobile number not registered plz registered my number [protected] and pan card number DKQPB0714R
                                      I am playing dream 11 since 1week, when I clear my browsing history I am not able to recover my data. Please help me. The name of my team is Rocky Chopra
                                      My cash bonus got blocked ...i dont know why??? The mail by u to me contain a link to the latest version and said after downloading it but nothing happened ...do something fast
                                      Hallo ..sir i m mosin ghumara
                                      I have Account of dream 11 but why my bank account is not verified ...i have done with 2 week but not verify account..what is problem...
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                                        K
                                        Karthekeyan Ravi
                                        from Chennai, Tamil Nadu
                                        Apr 27, 2018
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                                        Website: Dream11.com

                                        Transaction id: jl2018042220384412235724
                                        Transaction date: 23 april, 02:08:44 a. M
                                        Team name: karth22863uv

                                        The above transaction was not made by me and dream 11 claims that i made it but i am not able to generate the invoice of this transaction (Refer snapshot below). After several complaints on this, dream 11 claims that this contest was joined in nba. I have never used nba and it was a 150 rs contest with 3 members. The winning member got 243 points and the other 2 losing members got 8.7 points each which includes me. I have not selected any players nor i joined that game. Dream11 has compromised the security of my account which involves money. I am sure many other users would have faced liked me and the credibility of this company needs to be questioned and severe action needs to taken against the company for the fradulent activities which are being taking place time and again. I need a refund for this in my account as early as possible.
                                        +1 photos
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        I tend to verify my dream 11 account so that i need to verify pan details.i only have minor pan card and am not renew it yet.
                                        So will i provide my parents pan card instead of mine?
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