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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 193

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K
Kunal Anandani
Jun 27, 2020
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Website: www.dtdc.in

I have submitted my dtdc parcel on 22/06/20 for pune to mumbai. On 23rd it was in goregaon with in transit status since then it is there and the status has not changed. This falls under 10 km from the address to which it is supposed to be delivered.
I have tried contacting dtdc support and have also raised my query but still they haven't delivered nor attended my query.
They have charged me 150/- for a parcel which weighs less than 100 gram and a service which weighs less than 10 gram.

Consignment number:d58342961
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Ikkurthi Jaswanth
    Jun 27, 2020
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    Address: Hyderabad

    My package is still not delivered even after reaching a near by hub
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Kishan_bhoraniya
      Jun 26, 2020
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      I have couriered the parcel from rajkot to mumbai on 17th june. Tracking shows it's in mumbai brach since 21th june, today it's 26th june still it not delivered and shows the status fdm prepared. I have tried to call customer care but they not receiving calls. My docket number d58839047.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        Madhu Lekkala
        Jun 26, 2020
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        I paid complete amount for my luggage. In fact I paid extra amount for special packaging still I got my trolley damaged. I need refund for this
        +1 photos
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          U
          Utsab Basu
          from Hāora, West Bengal
          Jun 26, 2020
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          I had sent my luggage from Delhi to Kolkata, I was supposed to get it within 6 days, but I didn’t. I did receive it after 2-3 weeks and that because the employees over there didn’t write my address.
          I had to call them a thousand times a day for help, moreover, after receiving my luggage late I saw my bag was destroyed.
          I want an immediate refund, as it’s of no use.
          The cosignment no. is D93404397.
          +4 photos
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            M
            Manzoor manzoor
            Jun 25, 2020
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            Address: Manzoor manzil pension street palakkad mob 9995047450

            I am sad customer of dtdc corier in palakkad
            And thrissur they are providing
            Very very bad service
            My consignment number
            R 37159313
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Police patel avinash reddy
              Jun 25, 2020
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              Address: 4-25-3-3,balaji nagar kurnool andra pradesh 518006

              I have sent courier on 16th june but now the date is 25th june they are not delivering courier to the destination
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Police patel avinash reddy
                Jun 25, 2020
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                Address: 4-25-3-3,balaji nagar kurnool andra pradesh 518006

                I have sent courier on 16th but they delivering my courier till now
                +1 photos
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                  P
                  Parth Dhote
                  Jun 25, 2020
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                  Address: MOHAN TRADERS SAMBHAJI NAGAR PARATWADA

                  Awb no. D73632396
                  Order no. B2co63570
                  I had not received my order until now
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    Durga Prasad 1112
                    from Hyderabad, Telangana
                    Jun 25, 2020
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                    I got a courier with consignment number h97054308 to sangareddy, telangana. Consignment reached chandanagar on 22/06/2020. While checking tracking status on it showed status as consignment redirected even though no one contacted me. I want that parcel urgently. Please help
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      V
                      vamsi000004
                      Jun 25, 2020
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                      Resolved

                      I made a courier of keys from vizag to hyderabad on 15th june yet still it did not reach to my relative. Its impotant for me to vacate the hostel as they are not accepting to let me vacate without keys, i have tried no of dtdc branch numbers no one tells me the exact package location.
                      Consigment no - h96371046
                      From-p. Vamsi krishna
                      To - prabhusairam
                      Jun 29, 2020
                      Complaint marked as Resolved 
                      after lots of calls finally, they agreed to search in their warehouse, as if like they are doing some help to us.finally got my keys
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        V
                        Vijeyta Sharma
                        Jun 24, 2020
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                        Address: agarsen ispat pvt ltd

                        We have send one imp documents through your dtdc service but as per received they didn't revived the curior

                        We send curior to indian oil corporation limited paradeep refinery project distt jagatsingh pur paradeep-754142

                        Docket no-m79736516 date-17.2.2020

                        There is no details we het and its very very urgent documentation share the status
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          skattoor
                          Jun 24, 2020
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                          I sent a 3 kg item to hyderabad on 19 may 2020 from the dtdc branch at sea port airport road, kakkanad, ernakulam. The owner (A lady) of the branch charged 5kg weight (Considering the volume) and charged rs.750/- per kg for shipping by air. (Total rs.3750/-). When i questioned the over charge, she blamed the lock down. Since the recipeient wanted it urgently i paid rs.3750/- and sent the item.
                          +1 photos
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                            praveenohal
                            Jun 24, 2020
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                            Address: 301, Richa Residency, Road Number 4, Hawai Nagar, Near Birsa Chowk, PO Hatia, Ranchi 834003 Jharkhand

                            I booked a parcel vide receipt number d[protected] the parcel was differently packed at the receivers end - we have pictures of sender and receiver end it clearly shows the manipulation of the accessories.
                            I need compensation for the same and an enquiry into this.
                            +3 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jun 24, 2020
                            Updated by praveenohal
                            One accessory from the parcel was not received at the receivers end
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                              diptoghosh
                              Jun 23, 2020
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                              Address: Hyderabad

                              I have not received courier even after 21 days. It was sent from Kolkata on 2-Jun-20 to Hyderabad. The courier tracking showing as it is in Hyderabad for last 10 days. But customer care number is not escalating the issue even after calling atleast 20-30 times this number [protected]. It was having medical bills for reimbursement. I am losing deadline for bill submission and thus losing the reimbursement money INR 7500.
                              +1 photos
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                                Tmanish
                                from Powai, Maharashtra
                                Jun 23, 2020
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                                My Cousin sent a consignment through DTDC courier service from ROORKEE (U.P.) to RAWATBHATA (Rajasthan-323307) on 25/05/20 but still(on 23/06/20) we are waiting to get the consignment which contains essential medicine.however when we tracking consignment on their portal it shows CONSIGNMENT REDIRECTED from Chittorgarh, what a pathetic and poor service shame on you, we are waiting for consignment eagerly as it is essential for my old age father.Be a responsible one, How could we beat the foreign companies like China with this kind of work discipline and ethics.and how the consumer developed the trust on such type of service?
                                +1 photos
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                                  ssprasad2010
                                  from Shimla, Himachal Pradesh
                                  Jun 23, 2020
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                                  I stay in solan, town himachal pradesh at tank road, below tv tower near nanak villa. I regularly receive couriers from many courrier services. I got a few educational material for my grand children from delhi yesterday. It was a urgent delivery. However since yesterday they are telling that my area is not serviceable. This was not informed at delhi. They want me to go and collect it from there office. I am an old man and can't go to their office. What good is a courier service which charges money but does give service. I would advice people in solan to better use speed post than this useless courier service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    SHRADHA TIRKEY
                                    from Gurgaon, Haryana
                                    Jun 23, 2020
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                                    I have sent one parcel on dated 18/06/02020 from ranchi to new delhi (Pin-110019) consignment no-v58905919, it is not delivered yet and show current status on dated 22/06/2020 "office closed or door lock - (Cir)" in tracking site. Banks are not closed in office hours but before and after office hours it remains closed. I have also given two contact numbers but dtdc not contacted. Now they returning the same without trying three attempts. Very important official documents are in parcel which required to be delivered urgently. It is very irresponsible behaviour of dtdc.
                                    +1 photos
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                                      KamathSanjay
                                      Jun 22, 2020
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                                      Missing Items

                                      I had parceled a DTDC courier from Mangalore to Ramagundam. My tracking number is D59493349. The package was received on 22/6/2020 but it was found that in the above package many items were missing i.e Roasted Cashew nuts ( 250g, Rs 400 ) and Masala Cashew nuts ( 100g, Rs 200 ). By looking carefully, it was found that the package has been ripped sideways, the picture has been attached below. This is sheer irresponsible and complete negligence...
                                      +1 photos
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                                      blackswan237
                                      Jun 22, 2020
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                                      Address: Marol Maroshi Road, Andheri East, Mumbai 400059

                                      Name of sender - kerala farm
                                      Number - [protected]
                                      Location - idukki

                                      Name of receiver - pallavi
                                      Location - marol maroshi road, andheri east, mumbai 400059

                                      My medicines were sent from idukki on 15 may 2020 and today is 22 june 2020 and it has still not been delivered to me in marol, mumbai.
                                      The parcel went from idukki to west bengal god knows for what reason and it was stuck there in the name of cyclone. Why does mumbai's parcel have to travel entire india?

                                      The sender and i have raised complaints but they do not bother to do anything about it. They kept giving excuses to the sender as well.
                                      Although i received a message that the product will be delivered along with a mobile number [protected], on 19 june 2020, the person said he won't deliver and stopped answering my calls. Where am i supposed to get my parcel and how?

                                      Their helpline numbers are useless. They keep you on hold for 10-15 minutes and do not talk to you and directly disconnect the call.

                                      Here is the tracking number d58637884

                                      I suffer from rheumatoid arthritis and rely on these medicines. I have been in a lot of pain due to not having medicines. I'm severely allergic to allopathic medicines hence have to rely on this med which they have not delivered.

                                      I want dtdc to pay for the damages & distress caused to me.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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