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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 194

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S
sairaghava
Jun 27, 2020
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Address: DTDC

Hi
I am writing this after utmost dissatisfaction.
I have booked for consignment i. E., laptop from banglore to hyderabad because of covid19 situation and ordered for premium service which costed me exactly 3722 inr for door pickup and delivery

And afaik, it's 1 day delivery as it's shipped through cargo
Here is my booking reference number: #v71136263

Booking date: 24th june 2020
Today: 27th june 2020

Item has not been picked up and constant delay for no reason at least in my opinion. Both the pincodes are deliverable areas.

Called to customer care number multiple times, requested, requested, and requested, same answer will update sir.

One of the customer care representative, she told you ordered from mobile app, it's not valid, please cancel it and order it from here. Other representative told today by eod somebody will pickup.

Not sure, where is the problem, but it has pained be mentally, emotionally and financially. Further delay on this, has negative effects on my job prospects and life.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Himanshu3245
    Jun 27, 2020
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    Address: rama road moti nagar delhi

    I have booked a shipment on 16th of may from delhi to delhi shipment number is d91120102 in favour of mrs. Anshu jain. The shipment is still not deliver to recipient as per your team this shipment has been delivered on 18th of may 2020.

    But still shipment is not deliver and the signature on the pod is also fake. How it was possible that their was my signature which was fraud.

    Kindly look into this matter and revert asap.

    Sender name kamal
    Mob [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      G
      gaptib
      Jun 27, 2020
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      Address: 3575/7a, Netaji Subhash Marg, New Delhi- 110002

      Shipment no. Z45999826, meant to be delivered in our office.
      But, the courier delivery boy, called us down-stairs to fetch the packet;
      Guided it to be a dtdc safety policy.
      Same was done with the other offices in our premises.

      Either don't book.
      If booked, please do proper delivery.

      Atul gupta
      Mobile - [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        D
        dineshshandilya513
        from New Delhi, Delhi
        Jun 27, 2020
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        Address: Kurukshetra ved pathashala braham sarovar

        I have an query about my courier
        Dtdc change the delivery date without my permission my order id is z46114972 and mobile no. Is [protected] plzz inform me if there is any update regarding this issue
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          K
          Kunal Anandani
          Jun 27, 2020
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          Website: www.dtdc.in

          I have submitted my dtdc parcel on 22/06/20 for pune to mumbai. On 23rd it was in goregaon with in transit status since then it is there and the status has not changed. This falls under 10 km from the address to which it is supposed to be delivered.
          I have tried contacting dtdc support and have also raised my query but still they haven't delivered nor attended my query.
          They have charged me 150/- for a parcel which weighs less than 100 gram and a service which weighs less than 10 gram.

          Consignment number:d58342961
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            I
            Ikkurthi Jaswanth
            Jun 27, 2020
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            Address: Hyderabad

            My package is still not delivered even after reaching a near by hub
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Kishan_bhoraniya
              Jun 26, 2020
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              I have couriered the parcel from rajkot to mumbai on 17th june. Tracking shows it's in mumbai brach since 21th june, today it's 26th june still it not delivered and shows the status fdm prepared. I have tried to call customer care but they not receiving calls. My docket number d58839047.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Madhu Lekkala
                Jun 26, 2020
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                I paid complete amount for my luggage. In fact I paid extra amount for special packaging still I got my trolley damaged. I need refund for this
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  U
                  Utsab Basu
                  from Hāora, West Bengal
                  Jun 26, 2020
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                  I had sent my luggage from Delhi to Kolkata, I was supposed to get it within 6 days, but I didn’t. I did receive it after 2-3 weeks and that because the employees over there didn’t write my address.
                  I had to call them a thousand times a day for help, moreover, after receiving my luggage late I saw my bag was destroyed.
                  I want an immediate refund, as it’s of no use.
                  The cosignment no. is D93404397.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    Manzoor manzoor
                    Jun 25, 2020
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                    Address: Manzoor manzil pension street palakkad mob 9995047450

                    I am sad customer of dtdc corier in palakkad
                    And thrissur they are providing
                    Very very bad service
                    My consignment number
                    R 37159313
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Police patel avinash reddy
                      Jun 25, 2020
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                      Address: 4-25-3-3,balaji nagar kurnool andra pradesh 518006

                      I have sent courier on 16th june but now the date is 25th june they are not delivering courier to the destination
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Police patel avinash reddy
                        Jun 25, 2020
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                        Address: 4-25-3-3,balaji nagar kurnool andra pradesh 518006

                        I have sent courier on 16th but they delivering my courier till now
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Parth Dhote
                          Jun 25, 2020
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                          Address: MOHAN TRADERS SAMBHAJI NAGAR PARATWADA

                          Awb no. D73632396
                          Order no. B2co63570
                          I had not received my order until now
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            D
                            Durga Prasad 1112
                            from Hyderabad, Telangana
                            Jun 25, 2020
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                            I got a courier with consignment number h97054308 to sangareddy, telangana. Consignment reached chandanagar on 22/06/2020. While checking tracking status on it showed status as consignment redirected even though no one contacted me. I want that parcel urgently. Please help
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              vamsi000004
                              Jun 25, 2020
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                              Resolved

                              I made a courier of keys from vizag to hyderabad on 15th june yet still it did not reach to my relative. Its impotant for me to vacate the hostel as they are not accepting to let me vacate without keys, i have tried no of dtdc branch numbers no one tells me the exact package location.
                              Consigment no - h96371046
                              From-p. Vamsi krishna
                              To - prabhusairam
                              Jun 29, 2020
                              Complaint marked as Resolved 
                              after lots of calls finally, they agreed to search in their warehouse, as if like they are doing some help to us.finally got my keys
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Vijeyta Sharma
                                Jun 24, 2020
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                                Address: agarsen ispat pvt ltd

                                We have send one imp documents through your dtdc service but as per received they didn't revived the curior

                                We send curior to indian oil corporation limited paradeep refinery project distt jagatsingh pur paradeep-754142

                                Docket no-m79736516 date-17.2.2020

                                There is no details we het and its very very urgent documentation share the status
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  skattoor
                                  Jun 24, 2020
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                                  I sent a 3 kg item to hyderabad on 19 may 2020 from the dtdc branch at sea port airport road, kakkanad, ernakulam. The owner (A lady) of the branch charged 5kg weight (Considering the volume) and charged rs.750/- per kg for shipping by air. (Total rs.3750/-). When i questioned the over charge, she blamed the lock down. Since the recipeient wanted it urgently i paid rs.3750/- and sent the item.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    praveenohal
                                    Jun 24, 2020
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                                    Address: 301, Richa Residency, Road Number 4, Hawai Nagar, Near Birsa Chowk, PO Hatia, Ranchi 834003 Jharkhand

                                    I booked a parcel vide receipt number d[protected] the parcel was differently packed at the receivers end - we have pictures of sender and receiver end it clearly shows the manipulation of the accessories.
                                    I need compensation for the same and an enquiry into this.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Jun 24, 2020
                                    Updated by praveenohal
                                    One accessory from the parcel was not received at the receivers end
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                                      diptoghosh
                                      Jun 23, 2020
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                                      Address: Hyderabad

                                      I have not received courier even after 21 days. It was sent from Kolkata on 2-Jun-20 to Hyderabad. The courier tracking showing as it is in Hyderabad for last 10 days. But customer care number is not escalating the issue even after calling atleast 20-30 times this number [protected]. It was having medical bills for reimbursement. I am losing deadline for bill submission and thus losing the reimbursement money INR 7500.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Tmanish
                                        from Powai, Maharashtra
                                        Jun 23, 2020
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                                        My Cousin sent a consignment through DTDC courier service from ROORKEE (U.P.) to RAWATBHATA (Rajasthan-323307) on 25/05/20 but still(on 23/06/20) we are waiting to get the consignment which contains essential medicine.however when we tracking consignment on their portal it shows CONSIGNMENT REDIRECTED from Chittorgarh, what a pathetic and poor service shame on you, we are waiting for consignment eagerly as it is essential for my old age father.Be a responsible one, How could we beat the foreign companies like China with this kind of work discipline and ethics.and how the consumer developed the trust on such type of service?
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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