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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 196

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S
ShobhaHemant Gaur
Jun 16, 2020
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Address: Rajeev Industries G.T. Road, Khurja 203131 (U.P)

Dear sir
Please provide the correct information

Email id [protected]@yahoo.in
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jun 16, 2020
Updated by ShobhaHemant Gaur
Dear Sir
Please Provide the correct information

Email Id [protected]@yahoo.in

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    ShobhaHemant Gaur
    Jun 16, 2020
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    Address: Rajeev Industries G.T.Road. Khurja-203131 (U.P)

    Dear sir
    Please provide the correct information my courier.
    Sir, this courier is part of the much needed machine.
    Please be pleased to reach the courier at the earliest

    Thanking you

    My email id [protected]@yahoo.in
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Jun 16, 2020
    Updated by ShobhaHemant Gaur
    Dear Sir
    Please Provide The Correct Information my Courier.
    Sir, this courier is part of the much needed machine.
    Please be Pleased to reach the courier at the earliest

    Thanking You

    My email Id [protected]@yahoo.in
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      Harash Mahajan
      Jun 16, 2020
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      I booked a parcel containing food items on 6th of june 2020 at ramphal chowk dwarka, for goregaon east.. And was told that it would be delivered within a week or 1 or 2 days late. On tracking my item i was surprised to see my parcel was shown containg books. When i contacted dwarka branch on 13th i was told that it wad written by them and again said that it would take time of day or more.
      But upto 11.00am on16th june 2020 it was showing undelivered... And suddelnly at 11.30 am on 16th 2020 it started showngdelivered on 15th june2020... Strrange?? Though the parcel is still undelivered.
      When i approached dtdc the gave me a number of babita who was still insisting that it is delivered... Though the receiver is asking for the delivery
      How could a courier co like dtdc is irresponsible...
      A very bad experience i am still receiving..
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        MaaVaishohospital Jhansi
        Jun 16, 2020
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        Address: VIVEK KUMAR ASSTT MANAGER PROVIDER MAX BUPA HEALTH INSURANCE CO B-1/1-2 MOHAN COOPERATIVE INDUSTRIAL ESTATE MATHURA ROAD, NEW DELHI -110044 +91-986840949

        We have booked article no z33209771 to max bupa health insurance co
        B-1/1-2 mohan cooperative industrial estate

        Mathura road, new delhi -110044

        +[protected]

        But the same has been wrong deliver to okhla new delhi both article
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Sowmish2410
          from Lalgudi, Tamil Nadu
          Jun 15, 2020
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          Resolved

          Consignment number c02299201 was showing out for delivery for the past 4 days. And today they put restricted entry after i sent so many query to deliver. The parcel consists of baby essentials which i need badly. So irresponsible act. If it is restricted then why they took booking. Help me out please.
          +1 photos
          Jun 16, 2020
          Complaint marked as Resolved 
          Got it delivered today.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            B
            book anatomy
            Jun 15, 2020
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            I sent a parcel on 25th may and it's still in transit. It's more than 15 days.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              Anil1973dtdc
              Jun 15, 2020
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              Sir/madam,
              I had booked a consignment on 13/05/2020 bearing lr no. N21343824 to australia. After a few days i was informed that due to some bar code problems it was sent back and was also told it was an internal issue and they will soon rectify and send it. A couple of days later i got a call from a dtdc employee (Shri somanatheshwara enterprises, yeyyadi, mangalore, karnataka 575008) asking again for the bills and prescription of the medicines sent. I collected the copies and again submitted it. Now after the consignment has reached after 33 days, the said dtdc employee is demanding extra money and when asked the reason she starts abusing. I informed her i will complain to dtdc about her unprofessional behavior, she said she doesn't care.
              I hope you will take note of this and take necessary action or i will be forced to believe that dtdc is fine with such dirty behavior of your agencies...
              Regards
              Anil
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                A
                Amreen Mahmud
                Jun 14, 2020
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                The order was dispatched on june 4, 2020. Still i didn't receive my order it's 14th june 2020 now
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  Rajasekar Premsekar
                  Jun 13, 2020
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                  Address: SANA FASHIONS,No.20 D,Bye pass Road,Ambur 635802 Tamilnadu

                  Docket no. D91220514 had been sent to our company m/s. Sana fashions, ambur 635802 which is struck up chennai hub since 09/06/2020, please upate whether its possible to deliver it or we have to forget about parcel

                  Note: its emergency for covid 19
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Sharul Bindal
                    Jun 13, 2020
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                    My name is sharul and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by rana saab. I even dont know who the rana saab is. I think something wrong has beendone from your side. That is very poor service. Please help me and give my courier to me. My tracking id is z51828605
                    +1 photos
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                      R
                      Ramesh Antervedi
                      Jun 12, 2020
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                      Address: Samshabad

                      As per my experience with dtdc courier service too worst in india. My shipment despatched 5th june but not received till 12 th june. And no one responding properly. It's very important documents for me, i try to call costumer care no use.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Gopi Dharman
                        Jun 12, 2020
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                        Address: 50 feet road, Kumaraswamy lay out near Dayananda sagar University

                        I sent clothes to my native total quantity of 9. So they received only 8 clothes only one piece missing. When they receiving that parcel was opened. Please resolve my complaint i hope your response.
                        Thanking you
                        +2 photos
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                          creatique
                          Jun 11, 2020
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                          My tracking no. Is d58196796 since so many days it has reached to bombay. Also showed out for delivery but since then 3 days have passed still not delivered. Also customer care is not answering phone calls or replyinh to query form.
                          +1 photos
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                            K
                            KISHORE DUGAR
                            Jun 10, 2020
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                            Address: Chennai

                            One cartoon of 14 missing
                            +1 photos
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                              A
                              Avani Jigar Shah
                              Jun 10, 2020
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                              Address: 1/7,Vashistha dhara society,Ashok Nagar,Kandivali East .Mumbai400101

                              My consignment number d59181074. From 25may to 9th june. Still not received
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                D
                                Dev88bisht
                                from Delhi, Delhi
                                Jun 10, 2020
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                                I booked courier from panchkula to rohtak with in haryana in which i send 3 bank cheque’s. Dtdc retailer in panchkula assure us that packet will diliver with in 3 days but when i got to know that even after 10 days it was not delivered. I called dtdc customer care and file complaint no 16538648. But even after submit complaint i have not received or even solution from dtdc even after 5 days of submission of complaint.
                                My docket no is F11838454.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Ketan Dandiwala
                                  Jun 10, 2020
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                                  Address: Andhra Prasdesh

                                  Docket no-d93249514 has been booked on 16th may from vasai to aanthapuram and online its showing delivered on 27th may. Checked at plant still docket not delivered at plant.

                                  Raised complaint no-case#16546182 on 06th june 2020.

                                  It is worst courier service of india. Every time im facing same issue with dtdc.

                                  My request to all users not to send any courier through dtdc.

                                  Br
                                  Ketan
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Devinder Dhingra
                                    Jun 10, 2020
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                                    हमने एक पार्सल यमुनानगर से सहारनपुर के लिए 1 जून 2020 को कंसाइनमेंट नंबर d58998637 के अगेंस्ट बुक किया था इसकी ट्रैकिंग रिपोर्ट में 4 जून को यह पार्सल सहारनपुर पहुंच गया था परंतु आज दिनांक 10 जून तक यह डिलीवर नहीं हुआ पता करने पर सहारनपुर का फोन नंबर हमें दिया गया फोन पर बात करने पर उन्होंने कहा हमारे पास आदमी नहीं है खुद आकर ले जाओ आज हम यह पार्सल खुद उठाने के लिए जा रहे हैं जबकि इसकी बुकिंग हमसे यह कहकर डबल रेट में की गई के लॉक डाउन की वजह से रेट बड़े हुए हैं
                                    +1 photos
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                                      Raghvinder Yadav
                                      from Bhopal, Madhya Pradesh
                                      Jun 10, 2020
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                                      Resolved

                                      I came across on chat with some random guy on olx for a smartphone in faizabad and i was in gwalior that time so we both made an agreement that he will ship the item through dtdc i will pay him once i got the tracking no. When he reached the dtdc's address that guy (Dtdc's representative) proposed an offer for insurance @ 2% of product cost i agreed and payed him total 1079 rs for shipment o[censored]nder 500gms from faizabad (U. P) to gwalior (M. P) d59143151. Which arrived in 10 days. Upon confirming with customer care that they don't any data regarding insurance i had asked the guy who shipped it for proof that the package was insured but as expected he has nothing to share. Also no documentation received with package about insurance. So in this case i clearly want the amount which i had paid for insurance which is 519 rs. I had attached snapshot of receipt which i got.
                                      +1 photos
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
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                                        N
                                        Navya125
                                        Jun 10, 2020
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                                        It has been more than 3 months till now i didn't received my package, i have checked in the dtdc website i can't see the tracking details and same thing conveyed by customer care.
                                        I have contacted branch manager i didn't get an proper response from him. Could you please take this mail an escalation mail and i need proper investment on this matter.
                                        Package is very important to me it contains an doungle which was provided by office because of this i am not able to do wrok from home i can understand covid situation but all courier services started and i have enquired in my place they are receiving the packages on every monday.

                                        Please find the below details
                                        Name : navya
                                        Email : [protected]@gmail.com
                                        Tracking id : d56703446
                                        Sender address : dtdc courier, no. 1, 1st floor, kirthy complex, 1, itpl main rd, beml layout, brookefield, bengaluru, karnataka 560066.
                                        Receivers address : srinivas nagar pavagada 561202
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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