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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026

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DTDC Courier & Cargo reviews & complaints page 196

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1. This is to complain about the non delivery of my consignment tracking no z46088647. Dtdc+ the executives were contracted a number of times but have not resolved the issue. This sort o[censored]nprofessional attitude from a reputed courier company is extremely shocking and against all business ethics. At these trying times the masks ordered have not been delivered as yet. It was booked on 13th june from delhi for noida. The status is showing locked down but it is a false information all other couriers are coming. On personnel call the executives say they do not have personnel to deliver the package. The distance from their office is 2 km.
2. It is requested that the company should not take bookings if they are not able to deliver

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Address: H. No. 41/B, near Christian College road, Kailashnagar, Bhilai (C. G.), 490023

A document was booked in your batanagar kolkata office on 06.06.2020 to deliver in my bhilai residense address. Charged inr 650/- and committed for air shipment to deliver within 03days.
But i received it on tomorrow evening only on 18.06.2020. When i asked the delivery boy about delay, he replied that it's normal course of time taken for delivery as the shipment is transported by road and due to covid presently no air shipping is available.
So the charges taken is excess by the booking office.
Please take necessary action and arrange to refund the additional charges taken.

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Parcel i submitted at dtdc office wakad on 12th june 2020 is still showing as stuck in transit pimpri, dtdc for the last 1 week.

Parcel id i - p55026207

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Parcel i submitted at dtdc office wakad is still showing as stuck in transit for the last 1 week.

Parcel id i can share when calked by dtdc

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Address: DTDC MARIYANPALYA Address: 154/ A FIRST FLOOR MARIYANPALYA, above AXIS BANK ATM, near BUS STOP, Bengaluru, Karnataka 560024

DTDC is the most pathetic and overrated courier service!!

I couriered a few documents from Bangalore to Puri via DTDC only bcos there was one of the outlets nearby my office. The tracker shows that the parcel is at their Pune apex office (stuck there since 14 days as on 18th June).
DTDC office had assured that the parcel will be delivered within 5 days max and charged 450 (even though their online estimate shows only Rs 165). Now the guy does not pick the call, No updates, no customer support, no email to contact. Now I am worried if the parcel will reach the destination ever!

Please use government postal service or other decent courier services like bluedart or DHL for any shipment atleast they have a customer support in case of any issues. DTDC proved me that they are real crap

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Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453. My parcel left my city on 18/01/2019 and shown delivered on 25/01/2019 but when I contacted to Amazon customer care for my refund they told that they haven't received the mobile till today 18/06/2020. Also after knowing that my mobile is not received by amazon i visited to currior office from 26/01/2019 at some intervals. But today I know about this platform to complaint my query so I here complaining against DTDC courier service

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

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Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453. My parcel left my city on 18/01/2019 and shown delivered on 25/01/2019 but when I contacted to Amazon customer care for my refund they told that they haven't received the mobile till today 18/06/2020. Also after knowing that my mobile is not received by amazon i visited to currior office from 26/01/2019 at some intervals. But today I know about this platform to complaint my query so I here complaining against DTDC courier service

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

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Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453.

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

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Address: DTDC KARIMNAGAR TELANGANA 505001PHONE 8688786887

Tracking No. H17973385 Courier parcel not yet delivered

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Address: Adarsh nagar, Dhankwadi

Lost my courier from pune, br. Market yard in lockdown period... Actually my courier reached 16 mar. 2020 to market yard br., pune but they r not delivered to my home... Bcoz of lockdown... So i'm going to dtdc courier service center, market yard, pune... But not received my courier... There people said lost your courier book complaint... I unknown that where ur courier...

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My docket number c02457663 is not traceable except for the first day and now it s been two weeks it s undelivered.

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I am from kurmanpalem, vishakapatnam (Andhra pradesh)
I want to send my important papers (Educational purpose) through courier to shillong. (Meghalaya)

I went to dtdc branch to send my post on 13 th june 2020 through speed post.

But while searching for status it was showing that destination is kolkata.
What's wrong with it?

It should reach destination (Shillong) before 22nd june 2020 (Deadline)

Consignment no. V59224462
Pin code : shillong 793003

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jun 18, 2020

Updated by Vaddi Shirdinath I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking statu

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I am from Kurmanpalem, Vishakapatnam (Andhra Pradesh)

I want to send my important papers (educational purpose) through courier to SHILLONG.(Meghalaya)

I went to DTDC branch to send my post on 13 th June 2020 through Speed post.

But while searching for status it was showing that destination is KOLKATA..
Why it was showing like that?.

It should reach destination (Shillong) before 22nd june 2020(deadline)

Consignment no. V59224462
PIN CODE : Shillong 793003

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jun 18, 2020

Updated by Vaddi Shirdinath I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking statu

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I want to send my important pack to shillong (For education purpose), but while tracking it was showing that destination is kolkata.
It should reach destination (Shillong) before 22june 2020, and now it was showing wrong destination.
Consignment no. V59224462.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jun 18, 2020

Updated by Vaddi Shirdinath I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking status.

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Reference number - d93533191

The website tracker states it has been delivered to frazer town.

However, the delivery address is not frazer town, it is in fact babusapalya.

Moreover, i did not receive any call or notification from any delivery executive regarding the delivery of the package.

On checking the website, it states that the security guard has signed for the product. I have spoken to the security guard and checked the cctv footage and there is no evidence of any dtdc delivery person dropping off the package.

I have attempted raising a complaint on their website however, their otp generation to raise the complaint doesn't seem to be working.

Jun 18, 2020

Complaint marked as Resolved

The product got delivered the next day.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: kancharapalem, visakhapatnam-530007

My laptop was couriered under the consignment ID : D59544139
However, the laptop was received in worst condition with screen completely damaged.
Observation: A hole was punched into the carton forcefully which lead to the damage of the laptop surface which in turn damaged the screen inside, which resulted in zero functioning of the laptop.
Due to COVID19, I was given permission to work from home, and now due to this damage of the company owned laptop, there is a threat to my job.
Seeking help to get the laptop to be provided in its original state, or get it repaired.
I will be grateful to you, if you resolve the issue at the earliest possible

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Hello,
I booked a courier for destination "Bhilai Chhattisgarh" from Bengaluru on 6th June in DTDC vendor but unfortunately it s been 15 days and no delivery is been made yet and DTDC vendor is making me roam when i am calling them and asking for status.

Online tracking system is also not displaying exact position of package because of this delay i have put my work on hold
. Such a pathetic work

Sender details : Kavita ([protected])
[protected]@gmail.com

Sender DTDC venue : Bengaluru (560037)
Bengaluru DTDC vendor number : [protected]/[protected]

Receiver DTDC Venue : Bhilai Chhattisgarh (490026)
Raipur DTDC vendor number : Nehru ([protected])

I have also raised customer call center complain[protected]

Please look into matter and take strict action against these vendors who charged us extra and provided bad services.

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Address: Madurai

Hi,

I sent important documents through DTDC carrier from Madurai to Bangalore. The current status will be Not Delivered (Office Closed or Door Locked CIR), My tracking Number is C92990119. I didn't get any E-mail ID to report it. While contacting number, they are not picking even waiting a long time in queue. No communication till now what happened for the service.

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My order has already been shipped from the source point ludiana. However, it shows no sata available with the tracking id.

My consignment number is v49397570

Please get it checked and resolve it asap.

Thanks

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Address: Madurai

Hi,

I sent important documents through dtdc carrier from madurai to bangalore. The current status will be not delivered (Office closed or door locked cir), my tracking number is c9290119. I didn't get any e-mail id to report it. While contacting number, they are not picking even waiting a long time in queue. No communication till now what happened for the service.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

SarathkumarKJ

Jun 17, 2020

Hi,

Tracking Number is C92990119

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