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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 195

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M
Mak7612
Jun 18, 2020
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Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453.

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com
+1 photos
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    N NAGARAJU KARIMNAGAR
    from Vijayawada, Andhra Pradesh
    Jun 18, 2020
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    Address: DTDC KARIMNAGAR TELANGANA 505001PHONE 8688786887

    Tracking No. H17973385 Courier parcel not yet delivered
    +1 photos
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      P
      priyanka kshirsagar
      Jun 18, 2020
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      Address: Adarsh nagar, Dhankwadi

      Lost my courier from pune, br. Market yard in lockdown period... Actually my courier reached 16 mar. 2020 to market yard br., pune but they r not delivered to my home... Bcoz of lockdown... So i'm going to dtdc courier service center, market yard, pune... But not received my courier... There people said lost your courier book complaint... I unknown that where ur courier...
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        P
        pallavi8287
        from Bengaluru, Karnataka
        Jun 18, 2020
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        My docket number c02457663 is not traceable except for the first day and now it s been two weeks it s undelivered.
        +1 photos
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          V
          Vaddi Shirdinath
          from Bengaluru, Karnataka
          Jun 18, 2020
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          I am from kurmanpalem, vishakapatnam (Andhra pradesh)
          I want to send my important papers (Educational purpose) through courier to shillong. (Meghalaya)

          I went to dtdc branch to send my post on 13 th june 2020 through speed post.

          But while searching for status it was showing that destination is kolkata.
          What's wrong with it?

          It should reach destination (Shillong) before 22nd june 2020 (Deadline)

          Consignment no. V59224462
          Pin code : shillong 793003
          +2 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Jun 18, 2020
          Updated by Vaddi Shirdinath           I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking statu
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            V
            Vaddi Shirdinath
            from Bengaluru, Karnataka
            Jun 18, 2020
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            I am from Kurmanpalem, Vishakapatnam (Andhra Pradesh)

            I want to send my important papers (educational purpose) through courier to SHILLONG.(Meghalaya)

            I went to DTDC branch to send my post on 13 th June 2020 through Speed post.

            But while searching for status it was showing that destination is KOLKATA..
            Why it was showing like that?.

            It should reach destination (Shillong) before 22nd june 2020(deadline)

            Consignment no. V59224462
            PIN CODE : Shillong 793003
            +2 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Jun 18, 2020
            Updated by Vaddi Shirdinath             I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking statu
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              V
              Vaddi Shirdinath
              from Bengaluru, Karnataka
              Jun 18, 2020
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              I want to send my important pack to shillong (For education purpose), but while tracking it was showing that destination is kolkata.
              It should reach destination (Shillong) before 22june 2020, and now it was showing wrong destination.
              Consignment no. V59224462.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Jun 18, 2020
              Updated by Vaddi Shirdinath               I also wrote the Correct destination address on package, but I don't understand what made it to show wrong information (on destination) on tracking status.
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                N
                Noella Cresence
                Jun 17, 2020
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                Resolved

                Reference number - d93533191

                The website tracker states it has been delivered to frazer town.

                However, the delivery address is not frazer town, it is in fact babusapalya.

                Moreover, i did not receive any call or notification from any delivery executive regarding the delivery of the package.

                On checking the website, it states that the security guard has signed for the product. I have spoken to the security guard and checked the cctv footage and there is no evidence of any dtdc delivery person dropping off the package.

                I have attempted raising a complaint on their website however, their otp generation to raise the complaint doesn't seem to be working.
                Jun 18, 2020
                Complaint marked as Resolved 
                The product got delivered the next day.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  V
                  veneesha pamula
                  Jun 17, 2020
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                  Address: kancharapalem, visakhapatnam-530007

                  My laptop was couriered under the consignment ID : D59544139
                  However, the laptop was received in worst condition with screen completely damaged.
                  Observation: A hole was punched into the carton forcefully which lead to the damage of the laptop surface which in turn damaged the screen inside, which resulted in zero functioning of the laptop.
                  Due to COVID19, I was given permission to work from home, and now due to this damage of the company owned laptop, there is a threat to my job.
                  Seeking help to get the laptop to be provided in its original state, or get it repaired.
                  I will be grateful to you, if you resolve the issue at the earliest possible
                  +6 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    N
                    nandukavita
                    Jun 17, 2020
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                    Hello,
                    I booked a courier for destination "Bhilai Chhattisgarh" from Bengaluru on 6th June in DTDC vendor but unfortunately it s been 15 days and no delivery is been made yet and DTDC vendor is making me roam when i am calling them and asking for status.

                    Online tracking system is also not displaying exact position of package because of this delay i have put my work on hold
                    . Such a pathetic work

                    Sender details : Kavita ([protected])
                    [protected]@gmail.com

                    Sender DTDC venue : Bengaluru (560037)
                    Bengaluru DTDC vendor number : [protected]/[protected]

                    Receiver DTDC Venue : Bhilai Chhattisgarh (490026)
                    Raipur DTDC vendor number : Nehru ([protected])

                    I have also raised customer call center complain[protected]

                    Please look into matter and take strict action against these vendors who charged us extra and provided bad services.
                    +2 photos
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                      S
                      SarathkumarKJ
                      Jun 17, 2020
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                      Address: Madurai

                      Hi,

                      I sent important documents through DTDC carrier from Madurai to Bangalore. The current status will be Not Delivered (Office Closed or Door Locked CIR), My tracking Number is C92990119. I didn't get any E-mail ID to report it. While contacting number, they are not picking even waiting a long time in queue. No communication till now what happened for the service.
                      +1 photos
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                        Asardar Singh
                        Jun 17, 2020
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                        My order has already been shipped from the source point ludiana. However, it shows no sata available with the tracking id.

                        My consignment number is v49397570

                        Please get it checked and resolve it asap.

                        Thanks
                        +1 photos
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                          S
                          SarathkumarKJ
                          Jun 17, 2020
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                          Address: Madurai

                          Hi,

                          I sent important documents through dtdc carrier from madurai to bangalore. The current status will be not delivered (Office closed or door locked cir), my tracking number is c9290119. I didn't get any e-mail id to report it. While contacting number, they are not picking even waiting a long time in queue. No communication till now what happened for the service.
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          View replies
                          Hi,

                          Tracking Number is C92990119

                          dtdc courier not delivered (office closed or door locked cir) - Comment #3693569 - Image #0
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                            P
                            Prasannapuvvala
                            Jun 17, 2020
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                            Address: Dtdc, bommasandra

                            My father in law cornered two boxes as mentioned below.
                            D[protected] delivered
                            D[protected] undelivered

                            Dtdc is not responding when i ask for the same,

                            Agent confirmed that, he received one bag and delivered the same.

                            Kindly help me to get the undelivered product otherwise they should be punished as per norms.

                            Your faithfully,
                            Prasannababu
                            [protected]
                            +1 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jun 17, 2020
                            Updated by Prasannapuvvala                             D[protected] is delivered
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                              P
                              Pranay Shekar
                              from Hyderabad, Telangana
                              Jun 16, 2020
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                              I have placed an order with skullcandy and the shipment was handed over to dtdc with the tracking number : d59025945, the package was in hyderabad (Delivery destination), it was with them for 9 days and now the tracking shows as it is guwahati, there is no response from them, the only way i could communicate is through twitter, no customer support is available, it has been 14 days.
                              +1 photos
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                                N
                                Naveen Theja
                                Jun 16, 2020
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                                Hi

                                This is regarding tracking id : d59070338

                                The tracking status is showing as delivered but we haven't received the order. When we go and ask in their local office they are not responding properly. Its been a week the product is showing as delivered. But there is no update from them
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  Manali Shirsat
                                  Jun 16, 2020
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                                  Address: Kandivali

                                  Courier no. D93289306 has not been received.

                                  Courier was sent from bhiwandi on 2nd june'2020 and still not received at kandivali location.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    M
                                    mukundiyer
                                    Jun 16, 2020
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                                    I have been continuously following up on two consignments which are to be delivered by dtdc. One of them bears consignment # d91143275 and another is # z45741463.

                                    Both these consignments (One from 5th june (Dispatched 28th may) and another from 12th june (Dispatched 8th june) have been lying in the vile parle hub of dtdc which is only a few kms away from the delivery address.

                                    Despite constant follow-up, dtdc has not made any effort to deliver the packages.

                                    I think dtdc is the worst courier company in india presently.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      S
                                      samzevo
                                      Jun 16, 2020
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                                      I sent a package o[censored]rgent medications to a consignee in chennai via dtdc, the deliver status was updated to be delivered in their system, but it was delivered to so mislead person and this is so irresponsible they aren't responding to my complaints and reacting to their worse service. The package had medication which was an urgent requirement, the consignee is suffering without the medications and if something endangers the consignee life, dtdc is solely responsible for this.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        V
                                        Vijay Shree
                                        Jun 16, 2020
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                                        Address: DTDC courier, devarabisanahalli,Bangalore 560103

                                        Delivery to bangalore was expected by 10.06.2020 but i didn't receive it.
                                        N finally after tracking found tat it was given to some other person.. N markes delivered.. How could one be so careless in delivery..?? N after lot of search found out de person who got de delivery n myself contacted dtdc office to hand over de package.. Is it de way delivery to be done?? To wrong person n they r least bothered.. Devarabisanahalli, bangalore 560103
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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