DTDC Courier & Cargo Complaints & Reviews

My consignment number is z33539484. I booked it on 12th june 2020 from lucknow to be delivered to bhopal. Mentioned and requested clearly that it needs to reach by or before 22nd june 2020 because recipients are going out of country with international flight on 23d june 2020.

It's already 19th june end of day and it has still not been received at destination. The dtdc online tracking current status shows processed and forwarded to hub at delhi.

I have already tried reaching out to dtdc through their official channels - raised 1 case (No.[protected], sent 2 emails and made 2 phone calls to their customer number when i waited for 10 mins each time to get from waiting queue number 17 to 1 and then it automatically dropped my call without connecting to executive!!

This is very urgent. I don't know if raising the issue here will help but it would be great if concerned dtdc authority could please take note of it and help deliver the packaged by or before 22nd june 2020. Would be very thankful.

Regards
Nirmit

I have not received courier which sent on 12 June 2020 from Hyderabad to Surat. Opted for express delivery. Charged for 600 Rs. But almost a week no status update even on portal still in Hyderabad. Hyderabad local dtdc courier also not responding. Help me. Thank you.

B72087106

The above important documents envelope reached from Bangalore to Mumbai Fort Office as per your tracking status on 13th June, till time I Kishan have not recd the same.
When i went personally to Fort Office today 19th June I saw chaos amd Gonis and Gonis of Parcel with envelopes, no social distances and people flocking to get their envelopes/parcels.( images attached )
They are unable to find my envelope.
I dont know and understand what to do as if I don t get today there will be big financial loss to me.
Plaese treat this as very very urgent and deliver me today itself.
my cell no is [protected]

D59135101
This data is unavailable
I need urgent delivery
Please help

Hi sir/madam,
I have not received my courier submitted on 11th june 2019 from navi mumbai to banaglore.
When i check the status, it shows pending with bommasandra warehouse since 3 days, it's more than 8 days and i haven't received it.
I even raised complaint but no response at all, customer care numbers are either invalid or busy.
I understand you are driving hard to deliver packages in this prevailing situations, appreciate it, however, please intimate at least the issue.

Consignment number - d93158974

I should proper justification why my article undelivered yesterday. That was my urgent documents for my govt job. Because of yours untrained courier service employees didn't delivered on my address which was properly wrote on my article. Im very much disappointed with yours these kinds of service very bad experience with yours this kinds of service

1. This is to complain about the non delivery of my consignment tracking no z46088647. Dtdc+ the executives were contracted a number of times but have not resolved the issue. This sort o[censored]nprofessional attitude from a reputed courier company is extremely shocking and against all business ethics. At these trying times the masks ordered have not been delivered as yet. It was booked on 13th june from delhi for noida. The status is showing locked down but it is a false information all other couriers are coming. On personnel call the executives say they do not have personnel to deliver the package. The distance from their office is 2 km.
2. It is requested that the company should not take bookings if they are not able to deliver

A document was booked in your batanagar kolkata office on 06.06.2020 to deliver in my bhilai residense address. Charged inr 650/- and committed for air shipment to deliver within 03days.
But i received it on tomorrow evening only on 18.06.2020. When i asked the delivery boy about delay, he replied that it's normal course of time taken for delivery as the shipment is transported by road and due to covid presently no air shipping is available.
So the charges taken is excess by the booking office.
Please take necessary action and arrange to refund the additional charges taken.

Parcel i submitted at dtdc office wakad on 12th june 2020 is still showing as stuck in transit pimpri, dtdc for the last 1 week.

Parcel id i - p55026207

Parcel i submitted at dtdc office wakad is still showing as stuck in transit for the last 1 week.

Parcel id i can share when calked by dtdc

DTDC is the most pathetic and overrated courier service!!

I couriered a few documents from Bangalore to Puri via DTDC only bcos there was one of the outlets nearby my office. The tracker shows that the parcel is at their Pune apex office (stuck there since 14 days as on 18th June).
DTDC office had assured that the parcel will be delivered within 5 days max and charged 450 (even though their online estimate shows only Rs 165). Now the guy does not pick the call, No updates, no customer support, no email to contact. Now I am worried if the parcel will reach the destination ever!

Please use government postal service or other decent courier services like bluedart or DHL for any shipment atleast they have a customer support in case of any issues. DTDC proved me that they are real crap

Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453. My parcel left my city on 18/01/2019 and shown delivered on 25/01/2019 but when I contacted to Amazon customer care for my refund they told that they haven't received the mobile till today 18/06/2020. Also after knowing that my mobile is not received by amazon i visited to currior office from 26/01/2019 at some intervals. But today I know about this platform to complaint my query so I here complaining against DTDC courier service

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453. My parcel left my city on 18/01/2019 and shown delivered on 25/01/2019 but when I contacted to Amazon customer care for my refund they told that they haven't received the mobile till today 18/06/2020. Also after knowing that my mobile is not received by amazon i visited to currior office from 26/01/2019 at some intervals. But today I know about this platform to complaint my query so I here complaining against DTDC courier service

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

Hello sir,
I have returned a mobile phone of 6000 rupees through DTDC courier service to Amazon Seller Services Private Limited Hyderabad for refund. But my refund is not processed yet from Amazon as they are telling they haven't received it yet nor DTDC returned my mobile to me. So I hardly complaint for DTDC for doing fraud to me . My consignment number is V51032453.

Incident date - 18/01/2019
Mobile number- [protected]
Mail id - [protected]@gmail.com

Tracking No. H17973385 Courier parcel not yet delivered

Lost my courier from pune, br. Market yard in lockdown period... Actually my courier reached 16 mar. 2020 to market yard br., pune but they r not delivered to my home... Bcoz of lockdown... So i'm going to dtdc courier service center, market yard, pune... But not received my courier... There people said lost your courier book complaint... I unknown that where ur courier...

My docket number c02457663 is not traceable except for the first day and now it s been two weeks it s undelivered.

I am from kurmanpalem, vishakapatnam (Andhra pradesh)
I want to send my important papers (Educational purpose) through courier to shillong. (Meghalaya)

I went to dtdc branch to send my post on 13 th june 2020 through speed post.

But while searching for status it was showing that destination is kolkata.
What's wrong with it?

It should reach destination (Shillong) before 22nd june 2020 (Deadline)

Consignment no. V59224462
Pin code : shillong 793003

I am from Kurmanpalem, Vishakapatnam (Andhra Pradesh)

I want to send my important papers (educational purpose) through courier to SHILLONG.(Meghalaya)

I went to DTDC branch to send my post on 13 th June 2020 through Speed post.

But while searching for status it was showing that destination is KOLKATA..
Why it was showing like that?.

It should reach destination (Shillong) before 22nd june 2020(deadline)

Consignment no. V59224462
PIN CODE : Shillong 793003

I want to send my important pack to shillong (For education purpose), but while tracking it was showing that destination is kolkata.
It should reach destination (Shillong) before 22june 2020, and now it was showing wrong destination.
Consignment no. V59224462.