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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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+91 80 2536 5032
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Bangalore District
Karnataka
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560047

DTDC Courier & Cargo reviews & complaints page 195

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S
Shantanu Singh Tanwar
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consignment not delivered after 3 months

Hi,

Dtdc courier service has not delivered my courier after 3 months. It was booked on 18th mar. It was from guwahati to jaipur. Jaipur hub received the parcel on 20th march. I am following with the customer care and lodge a compliant, now they are saying we have lost the parcel and can’t do anything. Tracker still showing the parcel with them. Customer care is pathetic with no proper communication. I got a call from bhawarlal...
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Address:Dtdc RG complex pahar ganj Delhi

I have sent a courier from dtdc on 22may2020 courier no d90942452 at the time of sending they asked me 5days it will receive in bangalore and after 2-3 days i have not found any status online for this courier no. Then i called to rg complex pahar ganj delhi office their contact no is [protected] and [protected] then after 2-3 days they changed courier no. D59041758. And yesterday i called them and they said today 27may2020 you will receive...
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V
Vijay1812
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Consignment not delivered

Address:3015 2ND MAIN ROAD 2ND CROSS STREET, MATHUR MANALI CHENNAI 600068

very worst courier dtdc in the world
very poor courier service
Not received my shipment
My tracking number: d58320342

Regards
K. Prasannakumar
[protected]
[protected]@gmail.com...
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V
Vijay1812
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Consignment not delivered

Address:3015 2ND MAIN ROAD 2ND CROSS STREET, MATHUR MANALI CHENNAI,600068

Worst courier DTDC in the world.
Very poor management....
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L
Lucky 2014
from Mumbai, Maharashtra
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Delivery issue

Worst service i ever seen. I have sent a courrier on 6th of may and till today they are keeping in hub. If my customer visit the hub they are saying they have not received. Worst service by *dtdc. *although i made door delivery by paying premium charges these people are playing with customers. I dont know whom to ask if i call the customer are those people will keep on hold for 15min and hangup. I have also visited the head office peenythey...
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A
avninder kaur
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Parcel not delivered

I sent the parcel on friday i. E. 22-05-20, from phase 10, mohali, punjab to chennai. The online details are showing that it has been delivered on 29-05-20 the security of leela palace, chennai (Reciever) imformed that delivery boy denied to hand it over to security as the concerned person was unavailable at that time. The delivery services are saying that the delivery boy handed over the parcel to security. The sign of reciever on their...
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A
Aniruddha Singh Sisodia
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tempered parcel, goods stolen

Dear sir,

I have booked service through my sender party ss pharma the services of dtdc for sending a parcel (Weighing - 1000 gms) to bhopal from ghaziabad (Pod *d57632519*).

The services were availed on 20/05/2020.

The courier was received at bhopal on 28/05/2020 at 02:30pm

When the courier was delivered at bhopal, my brother the receiver found the package was tampered with all...
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C
Chittineni Brahmananda Rao
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regarding courier d58446365, utterly disappointed

Address:Miryalaguda

Dear sir

I am utterly disappointed with dtdc. This is regarding my courier which was placed on 20th may from bangalore to miryalaguda. Tracking# - d58446365.

In the office we were told it will be reaching by 4 to 5 days while booking. Now it's showing the same that it was in hyderabad from 23rd may onwards. This is not at all expected. Due to urgency we opted for dtdc services. The given customer care numbers...
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Address:A-602, Prateek Wisteria, Sector 77

My friend placed order of a 300gm electronic content package on 22 march. From bhuwneshwar to noida. I have still not received it. Kindly provide details about it. Awb no is k24599022. Attached are proof of booking....
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S
Sabyasachibadajena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

though status is showing "successfully delivered", but parcel is still not received even after 22 days has already been passed

I parceled an item which was booked at facility on 06.05.2020 with dtdc consignment number d55777376 after confirmation from dtdc counter with the pincode (500084).

Even the status is showing successfully delivered on 28-may-2020 (Too much time means 22days), that parcel is still not received.

Donor 's contact number : [protected]
Receiver's contact number :[protected]

1. Why the status...
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S
saema_sh
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Excessive courier fees charged

Address:1St Floor, Kirthy Complex, 1, ITPL Main Rd, BEML Layout, Brookefield, Bengaluru, Karnataka 560066

Hi,

I was charged an amount of 590/- rs for a courier from bengaluru (Karnataka) to new coochbehar (West bengal). The usual charge is 150/- rs max for the same. Here are the additional details:

Source pin code - 560037
Destination pincode - 736101
Consignment id - d58859345
Date of courier - 23/05/2020

Please provide a refund for this case or justify the high amount charged....
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P
prakharphp
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Consignment not delivered

Address:DTDC

Online status - in transit (Covid 19 - locked down)

Consignment number - d58299692

Last status date - tue, 26th may'20|04:59 hrs
Current location - kanpur
Destination - etawah
Customer service not replying.

Not sure where is the package actually....
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Address:352 JASWANT NAGAR KHATIPURA JAIPUR RAJASTHAN INDIA

I dint get my consignment yet containing a medical equipment needed on urgent basis, trusted on dtdc for faster delivery
Consignment no. D93266772 booked on 21 may 2020 from mumbai and has to be delivered in jaipur
And on second thing from 25 th may it is showing it is going to bangalore?
But why is it so?
I have made calls on costumer care but no satisfactory reply and no body revert yet to me.
Atleast...
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K
kartikey paliwal
from Agra, Uttar Pradesh
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Lost of my courier by company

Address:35 Lohai Karhal Road Mainpuri

I posted a courier on 21 March 2020 by Mainpuri DTDC branch under this courier it had 5 checks which are been for an amount of 7500000 lakh rupees and the courier company partner said that the courier has been lost by their company so what I do who will compensate me for this loss...
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D
debabrata1358
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Package lost

Hi Team,

I have booked an emergency parcel by DTDC with a booking amount of Rs 750/- and its been several days now they report that my parcel cannot be tracked. Please find the details of the parcel given below:
1. Tracking No.: D57467985
2. Reference No.:[protected]
3. Booking Date: 30th Apr'2020
4. Origin: Asansol (PIN: 713325)
5. Destination: Rajarhat (PIN: 700135)
6.Complaint...
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I have ordered my medicine for my father who is heart patient on dt.20.05.2020 from pune to my destination at badlapur. But till date we have not received the courier yet. So please take quick action in this regard. Docket no. D56594837....
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T
Tanisha Kothari
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Parcel lost

Its very unexpected that dtdc has lost my parcel n is not ready to even reply properly abt the parcel.. N employees are highly mannerless they dnt uv any communication skills.. Parcel is lost from lower parel branch.. It was booked from marol.. Nobody has taken initiative to find the parcel despite of many calls.. I really want refund now the parcel was booked on-12th march.. N till now i hvnt received it. After taking soo many follow ups...
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M
Mamillapalli VEERA SEKHARA RAO
from Gurgaon, Haryana
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consignment not delivered and status shows delivered

Address:Flat no. 504, Maruti plaza, KPHB 6th Phase, Hyderabad 500072

My consignment no. H97100660 booked on 21/3/2020 at guntur, ap. Your tracking shows it was delivered on 22/5/2020 to some security personnel. I contacted the given no in your tracking and austonished that no is your dtdc office no. Visited your offices but they didn't solve my problem....
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M
Maltesh Kolur
from Bengaluru, Karnataka
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Courier not delivered

We have booked a parcel for local delivery, which was promised on the same day delivery. It is 6th day now. Still yet to get the parcel.
Office person says the delivery boy does not know the address. When insisted, they agreed to deliver. Now They are not answering my call.
How pathetic service is with DTDC. Who will be accountable for these false commitments?...
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I have a courier to bhopal zip code 462016 on 25th may with the consignment number d93295036 this has very important health supplements and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this...
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