Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 190

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sb1992bb
Jul 16, 2020
Report
Copy

Address: Indore

Hi, i sent a courier via dtdc (Return parcel for amazon india).
The consignment cannot be tracked and thus amazon is refusing me the refund for my return.
The website says that my consignment number is invalid. Please sort this out. I need the tracking details.

Consignment number: m00431139
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jul 16, 2020
Updated by sb1992bb
More Information:
1. From: Indore, M.P.
2.To: Delhi
3. Date: 7/3/2020
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    satya_pitaka
    Jul 15, 2020
    Report
    Copy

    Address: DTDC, RAVULAPALEM, OPP.PETROL BUNK,MAINROAD,KARGBUILDINGS NH-5ROAD, PINCODE: 533238

    I have booked a shipment from ravulapalem to hyderabad on 07/07/2020. They said i will receive consignment number via message. It's been 10days, i haven't received any message and the shipment not delivered yet. When i contacted them they are not responding properly. Attaching shipment image.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramesh 1010
      Jul 15, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: KondayaPalam, Kakinada

      Hello, i have sent my consignment (Application form), from kakinada to new delhi on dtdc premium express wide have the number v58264458, on saturday i. E.[protected] and when i enquirer with executive during the parcel about the delivery time he was told me that, maximum 24 - 48 hours i. E. By tuesday 14.7.2020 it will reaches the my destination, based on his promise i have taken a 500 dd and kept ready in delhi through my friend, and i have been following up with the dtdc executive since last 3 days and its showing still in transit, when i inquired with dtdc executive about my parcel tracking, he told that, i (Dtdc executive) assumed that, air serves are available, when i inquired, he (Dtdc executive) simple told sorry to me because he is not aware of what services (Air/road) available, when i following up he is not responding properly, for this i lost my time prestigious almost 2 days time and aiims job too and dd amount, phone amount.

      I want file case against of them, requesting you to do the need full
      Jul 15, 2020
      Complaint marked as Resolved 
      No its not resolved waiting for their reply
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hariprasannan
        Jul 15, 2020
        Report
        Copy

        Address: No:3,third cross street,thiru.vi.ka nagar,Sothupakkam,Melmaruvathur post, near railway track

        Hi
        My name is hariprasannan. S
        I have booked courier with dtdc logistic through robu.in
        My tracking no p80895115
        When i track the consignment it showing no data available in dtdc tracking.
        I am attaching courier number.
        Plz it's urgent courier. Tracking is not showing. I have contacted dtdc office they are not responding
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prakashch
          from Dehra Dun, Uttarakhand
          Jul 14, 2020
          Report
          Copy

          Address: 61C/3, Rajpur Road Dehradun. 248001

          Yesterday i received this message👇 out for delivery: your exotic space shipment will be delivered today by dtdc agent [protected]. Mark your location: http://i9f.in/jT8ymE829k your safety is important to us. Share otp 6794 on receiving the parcel, for a contactless delivery.
          *same time i got this message * attempted: your exotic space shipment could not be delivered. Reason: address incomplete or wrong. Visit - http://i9f.in/pdbF2Cl29k for feedback.

          Is it fraud system or tricks to make costumer fool. Waiting for delivery and even after 24 hours no response.
          I already again updated map.

          Prakash chandra kimothi
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mudit chauhan4
            Jul 14, 2020
            Report
            Copy

            not delivered (office closed or door lock - (cir)

            Address: Gurgaon Dlf

            I have sent a courier jabalpur to gurgaon (Zip-110049) on 7 junem with the consignment number d93782962. This has very important office laptop and accssories and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either....
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy
            E
            Ehan zakiya
            Jul 13, 2020
            Report
            Copy

            Address: Mohamed nasurudeen @ javith S/o Mohamed Hasan No,5:kattu palli kulam street, Nagore-611002 Nagapattinam district Tamil Nadu statef

            Docket no:d53748513
            I had sent this courier on urgent basis. I had booked it on july4th 2020. Still i m not received the courier. Its been 10 days since. I called head office but they are not responding me properly..! The parcel was booked from delhi to tamil nadu. I booked my goods on another courier services on july 5th but they delivered my courier earlier..! But your dtdc courier are not yet delivered my goods yet..! Dtdc called the best courier service then y its happening..! I never gonna trust dtdc again..!
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anjogiasbm01
              Jul 13, 2020
              Report
              Copy

              Address: dtdc head office in Bangaluru,india

              Shipment summary print mail me raise your query
              Tracking no. D93437560 last status date 09th jul'20
              Reference no. [protected] last status successfully delivered
              Booking date 09th jun'20

              Shipment details
              Origin mumbai destination mumbai destination pincode 400072
              No. Of pieces 1 service type lite
              Package contents medicine
              Receiver details
              Receiver name ur fjk relationship self
              Phone [protected] email
              Shipment tracking history

              The phone no mentioned [protected] belongs to dtdc delivery person. Why you are giving wrong information.
              We have raised invoice for rs 43, 000 pl pay urgently.
              Regards
              N d christopher
              Managing director
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pradeep Varadan
                Jul 13, 2020
                Report
                Copy

                My shipment reached the courier office on 10th jul, after seeing the shipment status i have personally went to courier office to collect the parcel (Dtdc courier ambattur industrial estate) based on confirmation from dtdc person through telephonic conversion ([protected]) but they said parcel din reached them yet without even checking my shipment number.. Then why you have to communicate to collect the parcel. Also the same person in dtdc reception said in 2 days parcel will reach my home asking my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with service suddenly. This is the 3rd time i am facing similar kind of issue. If you are unable to service a pincode why you are taking the order. Please update the actual reason why parcel is not serviceable instead of this lame reasons.

                Request to take action at least in future.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pradeep Varadan
                  Jul 13, 2020
                  Report
                  Copy

                  My shipment reached the courier office on 10th jul, personally went there to collect the based on confirmation from dtdc person but they said parsal din reached them yet.. Then why you have to communicate to collect the parcel. Also dtdc person said in 2day it will reach my home knowing my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with them. This is the 3rd time i am facing similar kind of issue.. If you are able to service after contacting you guys why you are updating the status as not serviable..
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ayush Sonkusre
                    Jul 13, 2020
                    Report
                    Copy

                    Address: Shivajinagar, Pune

                    I had my friend couriered my laptop to me and the laptop screen got broken in the transit .The company is not responding to query and the branch person is saying they can't do anything . Even the packaging was not good and the box was broken from one side
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Revathi Spr
                      Jul 13, 2020
                      Report
                      Copy

                      V booked it on june 19, but still not getting the courier n tracking status still showing the same.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Pls help us...
                      D91440698 is the tracking number..
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vikrant Roy
                        from Patiala, Punjab
                        Jul 13, 2020
                        Report
                        Copy

                        Address: Gagan Nagar, St.no 4, Giaspura, Ludhiana-141014

                        Someone from my relative courier me package Z33647684 they update their status to delivered but I didn't receive it
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sumit Bindal
                          from Muzaffarnagar, Uttar Pradesh
                          Jul 13, 2020
                          Report
                          Copy

                          Address: GIFT CENTRE Banarat Bazar Main Road Dist Jalpaiguri, KOLKATA

                          I have been sent my courier via dtdc on 19 september dtdc courier no-d71808431 its been 8 days (As on 13.07.2020) the courier is stuck in transit in transyauna. It contains my books which i ordered as i ae y exams this november. I tried calling them they dont pick up i tried emailing them no response. What a pathetic customer support please advice me how to do this i'm so frustrated by their service and seeking for expert advice to take them to consumer court.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Harsha Vardhan C
                            Jul 13, 2020
                            Report
                            Copy

                            My brother had sent a package containing documents related to our start up company via dtdc 2 weeks back in the first week of july. The package was supposed to have delivered within a week as the origin or package is karatagi in karnataka and destination of package is bangalore, karnataka. This incident is occurring the second time as previously also a package containing documents was sent with same origin and destination but went undelivered for a month. However, it is very urgent this time because we have a deadline from the karnataka roc to be submitting those documents by 14th july and today is already 13 july and it is still undelivered in spite of repeatedly calling them and registering complaint on their website. I've even stressed on escalating the issue to the higher ups to no avail. They keep assuring that it'll be delivered and i'll get a callback but do not call at all.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sheldonboadita
                              Jul 13, 2020
                              Report
                              Copy

                              Address: DTDC INDIA, VIRAR WEST, PUSHPA NAGAR

                              I had shipped my shipment on the 23rd of june to the usa from virar, n21188228. The shipment was to be delivered by 30th. It arrived in the usa on 29th and was released from customs. But hasn't till date, its 12th july today. Upon contacting the virar west branch from where i shipped, jatan told me that due to backlog its delayed two weeks ago that was. Then again i spoke to him, he says team is working to get it delivered, then again on the third conversation he tells me to send a picture of the package, luckily i had the picture and sent him. On the fourth consecutive followup by me, he then tells me to send the pics of the content that was inside the package, i was like how does that make sense, unless the outer package is destroyed. I sent the picture of the painting that was inside that. Its been 20 days and still stuck in the usa. I raises a complaint on the dtdc website and got a case number[protected] but still no callback from them. Such pathetic service and no call back or follow up from dtdc.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                reddy.g
                                Jul 12, 2020
                                Report
                                Copy

                                My friend send parcel from hyderbad on 8th july to pin - 516289.
                                The product recieved at cuddapah super franchisee and return to hyderabad. I have not recieved a single call from cuddapah dtdc office, this is really very bad. If they call i am ready to go to office and collect the parcel. I am requesting to team kindly send the parcel to cuddapah or proddatur (Pin - 516360) i will go to office and collect it. Parcel tracking number is h19493198
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Akshay Gutal
                                  Jul 12, 2020
                                  Report
                                  Copy

                                  Tracking no is p55156980
                                  And this show that address is incomplete, but address is right.

                                  Amazon seller service, private limited - seller flex
                                  Thakorwar society, b/h kargil chowk, nr. Laxman nagari vara
                                  Chha 1, surat 395006
                                  Surat, gujarat 395006

                                  In
                                  Please help that this product should be reach this right distinition.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Neha Payal
                                    Jul 11, 2020
                                    Report
                                    Copy

                                    Address: Agra

                                    Mene isse phele jo compain dali hai usme galti se apni company ka nam dal dia jabki fraud to ye sahil kumar hai... Please help me.

                                    Sahil kumar ssb. Me ek travel agent hu. Iss sahil ne justdial pr enquiry dali thi ek car rental k liye. Mene iski car book krwa di thi ise advance dalna tha. Inse bola me paytm kr duga.. Mere paytm me kuch problem aagyi thi to mene apni wife ka paytm use kia isse advance lene ke liye. Iske upi link krawane ke liye phele mujse 5 rs transfer krwaye phir khud me 10 rs kre. Phir bola 2000 trnsfer kro to me apko 4000 transfer kruga lekin do teen bari isne muji se paise transfer kraeye total 5000/- phir kehta hai mera lic card hai me refund tbi kruga jab aap aur 5000 daloge.. Befkuf samjh rakha h sale ne.. Fraud khi ka.. Iske liye complain dal thi h ab dekha y h ki aise fraud logo ke liye kya action hota hai.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Ch Hrulekha
                                      Jul 11, 2020
                                      Report
                                      Copy

                                      Address: Nellore

                                      It’s showing consignment redirected
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit