DTDC Courier & Cargo Complaints & Reviews

Watch has been lost by the dtdc.
Loss or theft of the watch

My tracking details of d58287317. I courier it to a friend but now it shows that delivery not done covid-19 offlice closed/door closed. It is a very urgent parcel and none of the customer care numbers are ringing

My courier has been booked at mumbai for the ahmedabad location.
However it has been reached to delhi and than i got to know from the customer care that my watch is not there in the courier.
Actually i think this is the case of theft or lost of watch.
Since last saturday i am trying to reach out to customer care but they are not responding and picking up my call..
I want the resolution and my watch to at my home..

Hi, i sent a courier via dtdc (Return parcel for amazon india).
The consignment cannot be tracked and thus amazon is refusing me the refund for my return.
The website says that my consignment number is invalid. Please sort this out. I need the tracking details.

Consignment number: m00431139

I have booked a shipment from ravulapalem to hyderabad on 07/07/2020. They said i will receive consignment number via message. It's been 10days, i haven't received any message and the shipment not delivered yet. When i contacted them they are not responding properly. Attaching shipment image.

Hello, i have sent my consignment (Application form), from kakinada to new delhi on dtdc premium express wide have the number v58264458, on saturday i. E.[protected] and when i enquirer with executive during the parcel about the delivery time he was told me that, maximum 24 - 48 hours i. E. By tuesday 14.7.2020 it will reaches the my destination, based on his promise i have taken a 500 dd and kept ready in delhi through my friend, and i have been following up with the dtdc executive since last 3 days and its showing still in transit, when i inquired with dtdc executive about my parcel tracking, he told that, i (Dtdc executive) assumed that, air serves are available, when i inquired, he (Dtdc executive) simple told sorry to me because he is not aware of what services (Air/road) available, when i following up he is not responding properly, for this i lost my time prestigious almost 2 days time and aiims job too and dd amount, phone amount.

I want file case against of them, requesting you to do the need full

Hi
My name is hariprasannan. S
I have booked courier with dtdc logistic through robu.in
My tracking no p80895115
When i track the consignment it showing no data available in dtdc tracking.
I am attaching courier number.
Plz it's urgent courier. Tracking is not showing. I have contacted dtdc office they are not responding

Yesterday i received this message👇 out for delivery: your exotic space shipment will be delivered today by dtdc agent [protected]. Mark your location: http://i9f.in/jT8ymE829k your safety is important to us. Share otp 6794 on receiving the parcel, for a contactless delivery.
*same time i got this message * attempted: your exotic space shipment could not be delivered. Reason: address incomplete or wrong. Visit - http://i9f.in/pdbF2Cl29k for feedback.

Is it fraud system or tricks to make costumer fool. Waiting for delivery and even after 24 hours no response.
I already again updated map.

Prakash chandra kimothi

I have sent a courier jabalpur to gurgaon (Zip-110049) on 7 junem with the consignment number d93782962. This has very important office laptop and accssories and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important accessories and this kind of irresponsible service is outrageous.

Docket no:d53748513
I had sent this courier on urgent basis. I had booked it on july4th 2020. Still i m not received the courier. Its been 10 days since. I called head office but they are not responding me properly..! The parcel was booked from delhi to tamil nadu. I booked my goods on another courier services on july 5th but they delivered my courier earlier..! But your dtdc courier are not yet delivered my goods yet..! Dtdc called the best courier service then y its happening..! I never gonna trust dtdc again..!

Shipment summary print mail me raise your query
Tracking no. D93437560 last status date 09th jul'20
Reference no. [protected] last status successfully delivered
Booking date 09th jun'20

Shipment details
Origin mumbai destination mumbai destination pincode 400072
No. Of pieces 1 service type lite
Package contents medicine
Receiver details
Receiver name ur fjk relationship self
Phone [protected] email
Shipment tracking history

The phone no mentioned [protected] belongs to dtdc delivery person. Why you are giving wrong information.
We have raised invoice for rs 43, 000 pl pay urgently.
Regards
N d christopher
Managing director

My shipment reached the courier office on 10th jul, after seeing the shipment status i have personally went to courier office to collect the parcel (Dtdc courier ambattur industrial estate) based on confirmation from dtdc person through telephonic conversion ([protected]) but they said parcel din reached them yet without even checking my shipment number.. Then why you have to communicate to collect the parcel. Also the same person in dtdc reception said in 2 days parcel will reach my home asking my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with service suddenly. This is the 3rd time i am facing similar kind of issue. If you are unable to service a pincode why you are taking the order. Please update the actual reason why parcel is not serviceable instead of this lame reasons.

Request to take action at least in future.

My shipment reached the courier office on 10th jul, personally went there to collect the based on confirmation from dtdc person but they said parsal din reached them yet.. Then why you have to communicate to collect the parcel. Also dtdc person said in 2day it will reach my home knowing my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with them. This is the 3rd time i am facing similar kind of issue.. If you are able to service after contacting you guys why you are updating the status as not serviable..

I had my friend couriered my laptop to me and the laptop screen got broken in the transit .The company is not responding to query and the branch person is saying they can't do anything . Even the packaging was not good and the box was broken from one side

V booked it on june 19, but still not getting the courier n tracking status still showing the same.

Someone from my relative courier me package Z33647684 they update their status to delivered but I didn't receive it

I have been sent my courier via dtdc on 19 september dtdc courier no-d71808431 its been 8 days (As on 13.07.2020) the courier is stuck in transit in transyauna. It contains my books which i ordered as i ae y exams this november. I tried calling them they dont pick up i tried emailing them no response. What a pathetic customer support please advice me how to do this i'm so frustrated by their service and seeking for expert advice to take them to consumer court.

My brother had sent a package containing documents related to our start up company via dtdc 2 weeks back in the first week of july. The package was supposed to have delivered within a week as the origin or package is karatagi in karnataka and destination of package is bangalore, karnataka. This incident is occurring the second time as previously also a package containing documents was sent with same origin and destination but went undelivered for a month. However, it is very urgent this time because we have a deadline from the karnataka roc to be submitting those documents by 14th july and today is already 13 july and it is still undelivered in spite of repeatedly calling them and registering complaint on their website. I've even stressed on escalating the issue to the higher ups to no avail. They keep assuring that it'll be delivered and i'll get a callback but do not call at all.

I had shipped my shipment on the 23rd of june to the usa from virar, n21188228. The shipment was to be delivered by 30th. It arrived in the usa on 29th and was released from customs. But hasn't till date, its 12th july today. Upon contacting the virar west branch from where i shipped, jatan told me that due to backlog its delayed two weeks ago that was. Then again i spoke to him, he says team is working to get it delivered, then again on the third conversation he tells me to send a picture of the package, luckily i had the picture and sent him. On the fourth consecutive followup by me, he then tells me to send the pics of the content that was inside the package, i was like how does that make sense, unless the outer package is destroyed. I sent the picture of the painting that was inside that. Its been 20 days and still stuck in the usa. I raises a complaint on the dtdc website and got a case number[protected] but still no callback from them. Such pathetic service and no call back or follow up from dtdc.

My friend send parcel from hyderbad on 8th july to pin - 516289.
The product recieved at cuddapah super franchisee and return to hyderabad. I have not recieved a single call from cuddapah dtdc office, this is really very bad. If they call i am ready to go to office and collect the parcel. I am requesting to team kindly send the parcel to cuddapah or proddatur (Pin - 516360) i will go to office and collect it. Parcel tracking number is h19493198