DTDC Courier & Cargo Complaints & Reviews

Sir, i booked a packet to roorkee uttaranchal with tracking no v28152242 at mayur bihar delhi on[protected].I was promised the letter will be delivered next day by 11 am. Instead a person from roorkee civil lines branch called and informed the receiver to collect the parcel from the branch as he is not able to deliver it. I paid 200/- rupees for the letter and another 100/- to collect the letter. Kindly evaluate your services and take necessary action

I had done an express courier from Delhi to bangalore yesterday and gave two contact numbers for the same.
Today one of your employee called from this no[protected] and asked for the directions which I gave. Then she asked whose number was the other one. As soon as I told it was of my husband she started shouting saying that he is not taking the call. I told he was in an interview with the embassy and cant take calls during it. She was furious to hear that and starting talking all crap like who he thinks he is?Is he so important that he cannot take my call blah blah...and disconnected. I called her back thinking that the call got disconnected for some reason to which she replied that she purposely disconnected it and used rude and harsh language and disconnected again.

Hi
My courier was to come from Mumbai to Delhi Shreshtha vihar and it was reàched on 21st april. the person from DTDC called me saying no one is at your home and i ll come tomorrow.
From then, no one came and when I am trying to call people they are putting my call on hold or not picking sometimes.They have office in SARITA VIHAR Its been 12 days and none of the people have any track of the parcel.
Reference number of the parcel-
M31833580
The numbers I am calling are:
[protected]
[protected]
[protected]

Please let me know how should I get my parcel.

Thanks
Rati Madaan
[protected]
[protected]@yahoo.com

Consignment number K86456015 despatched from Guwahati to Delhi, reached Delhi on 15/04/2016, but no delivery attempt was made until 22/04.2016.

Till then, the recipient had left Delhi. And requested a return for the parcel. It hasn't been received at Guwahati yet. Want the money for the courier as it was returned undelivered.
The person who called to inform was also very rude, and denied that it was their fault. I don't understand why a parcel that reached Delhi on 15th April would not be delivered till 22 april

I ordered a product from Amazon. It reached my home town on 27/04/16. The courier boy named Rajat at Laheriasarai Darbhanga called me and asked me to collect it from him as there was heat outside. Being in my office I couldn't collect and asked him to deliver it either in evening or morning. Waited for 3 days. When contacted today he started abusing me . According to him he has several servants like me working under him. Now do we pay for such a service ? Will DTDC survive without customer s ?

My parcel is not delivered after so many days, pod is d26833666, also i calied so many time on number of concerned office at bahraich up at office time, mobile number shows switch off and land line number shows not connectable, also i called mumbai and banglore office but nobody pickup the the call, moradabad office operater says that he can't do anything. So what can i do, want my parcel back as soon as possible. Very poor service i have ever seen.

My father sent the courier on 18-april-2016 through dtdc. When i was trying to track it on dtdc website its shows that the courier has been deliverd to paritosh on 26-april-2016 . And when i contact to dtdc bommasandra branch office they told me that it is delivered and they can not do anything . The courier was very important for me.


My dtdc courier no is- k84262325

Sender address - vinay kumar puri
Moh - bankipur gorakh
Po - fatuha
Pin- 803201
Receiver address - mrinal shekhar puri
G-03, prashant residency
Celebrity classic layout
Near uniworld
Electronic city phase -1
Bangalore
Pin - 560100

Mobile no- [protected]

My dtdc consignment no. Z87873402 was booked from delhi on 22.04.2016 and it reached to lucknow on 26.04.2016.
I contacted at lucknow branch at phone no. [protected], they said these consignments have been sent to jagdishpur branch, when i contacted at jagdishpur branch they said that they have not received the same.
Kindly help me consignments are still undelivered.

I had deliver a important document via DTDC courier service amritsar . My track Id is Z85506727 Name vishnu arora .they commit to me deliver the post in 24 hrs . i go to the DTDC office daily from last 7 days but no any proper response. kindly provide me help in this matter.

my MCA exams basis on this post. bcz MCA fee draft in this post . if post is not delivered then i not get my roll no for exams.

Dear customer care,
The docket no.M32868394 is recd. On 25th april 2016 at dtdc office near to my delivery address and till not delivered by the concern agency. I had a talk with concern person on his mob no. [protected] but his response is very bad and irresponsible towards the delivery.

Request to please take the proper action against him.

Regards,

Prashant patil
Bhopal
+91 [protected]

I have ordered a product through online shopping site, they dispatched my order through dtdc courier, Tracking no is D27124291 on 12th april 2016.
but without contacting me, courier service return my order, I have already make payment for my order, so I am in loss due to irresponciple service of courier. pls look into the matter. screenshot is attached

To who's ever it may concern,
I have worst experience from dtdc courier comapny
I have books a courier from pune on 15th april 2016 at 12.10pm to goa (Health ministrypanjim goa) docket number p36540602. Till 27th april 2016 it was not delivered
The booking office mentioned me that any cost the document will get delivered by 18th april 2016. They was sitting on the document it seems to be.. And still they are doing nothing.
24th april 2016 i have to drive down to goa (Which i incurred expenses of 8000/-) because of this mess created by dtdc as the document was very important. I met the minister and handed over second copy.. Today i return from goa after this and till time there was neither delivery nor any feedback from company what a shameful and fraud company dtdc is.
There is poor response form call center people the site is not working..
They don’t even courtesy to call me and give me feedback.. Will they write letter of apology to helath minister office.. For me dtdc is company of fools..

Hello
I am really disappointed with dtdc performance, my dad send me a courier from india to canada and i got my dvd box and dvd broken.
Dtdc did the hell job, my dvd is full of scratches when i received, and my dad send me a new brand dvds but when i got its look like so old. They paid so much for the international courier but dtdc screwed up. And now the dvd is not working so well coz of so many scrathes on it and that was my wedding dvd. Shame on you guys
Very very dissapointed.
Harsh arora

Dear sir,
I am booked courier dated 05/04/2016 docket no.H64810865. This courier still not delivered destination point. How many days you will delivery to my courier. You will not delivered you will give me my courier charges and value of goods amount also gives me. Your customer has not attempting my calls. I am called number[protected] and [protected]. Please reply as soon as possible.

Regards,
Shiva,
Tadipatri.

Cn no : r22023612. Dtd 26.04.2016 rs.110/- from aluva to trichur. The party is staying very near to esi hospital mulankunnathukavu, near medical college athani and also in the industrial estate. The courier is now with dtdc branch at athani. The above referred athani dtdc office is not located at a remote place it is in the special zone industrial area of government. The person contacted mr.Vinod is of the opinion that even though the house is very near they will not supply the parcel to home address. This compalint is put forward by the sender sri. Subash gopalakrishnan nair, 6/31, grace cottage, coder lane aluva. Mobile : [protected].

The courier parcel is send to hrishikesh.N, vyshnavam, njarekkattu valappil house, peringandoor p.O, mulankunnathukavu near esi hospital, athani, thrissur-680581. [protected].

I request you to execute immediate steps to deliver the goods at the earliest in the above address without delay. Dtdc had collected door delivery charges from our side.

Expecting immediate action in this regard,

Subash gopalakrishnan nair
[protected]

I used this courier company for dispatch a documents. When i did not get any update on call. Then go to the website try to get status it shows status
Delivered. I try to call the customer care to know to whom they delivered the documents. Try different numbers[protected] / 61 68,[protected]/ 39) given in site . Phone is ringing but no one received the call. I got frustrated that was an important doc for me.

Tracking no.: z79107735

Hi team,

I have received completely damaged parcel from dtdc courier. I have ordered 1 dz mango box from ratnagiri to bangalore. But i got completely damaged box, while 6 mangoes stolen and rest mangoes eaten by rats.

I am highly disappointed with service and management.
I have paid 1200 inr for product plus 300 shipping charge.
I want my money back from dtdc.
I have called dtdc customer care[protected] & also mailed [protected]@dtdc.com several times but no one is replying.
My courier tracking number is d27181455

Please refund my money!!

Regards,
Nishant

Consignment number Z89599075 was booked on 20th April 2016 from Delhi for delivery to Pune. the document reached pune on Saturday 23rd April (as per online records) and was sent for Delivery on Monday 25th April which was later updated as "not delivered due to office always closed". the address was that of residence and NO ATTEMPT was made to deliver at all, as checked at security desk of the apartment. my entire family was at home during the entire day and no courier delivery person ever came. after repeated calling and follow ups with the person at the pune Tathawade Branch no concrete response was provided and false promises were made regarding delivery. lot of excuses were given with regards to the reason for not delivering and the person was absolutely rude and unapologetic. the latest status update shows that the courier has been returned to delhi. no one is willing to take responsibility.

I have booked a courier from chennai to kurnool on 21 apr 2016. I was charged 350/- for the courier and was given a estimated date of 23rd or by 25th, now dtdc says that the courier was not assigned any cosignment number and got strucked in tirupathi since 21st april.
As a consumer iam seriously disappointed by the dtdc handled my issue .
I hope necessary action be taken on dtdc as compensation.
My courier tracking id:v28409604

Consignment No. Z87157867.

When I tracked online the status of the mentioned shipment, it was showing as "ATTEMPTED". When I contacted on [protected] at the NOIDA Phase - II branch of DTDC, the person, who lifted the phone told me that delivery boy had not attempted and my address is in "No service area" for DTDC.

Now while taking the booking, why DTDC didn't told that the destination address is not served by DTDC ? This is totally unprofessionalism on the part of DTDC.

Now they should ensure delivery of the shipment at the earliest.