DTDC Courier & Cargo Complaints & Reviews

Hi

I have a shipment with awb tracking no:[protected]. The product is out for delivery on april 6th and i haven't received till today i.E., 11th april 2016. They closed their shop before the time. Customer service is not at all responding for my calls they are switching off their mobiles, the worst service ever.I haven't seen this type of service till date. My number [protected]. I need an explanation regarding my package.

Regards- swathi

My courier was sent from Pune on 6th April 2016, but till date I have not received and when my husband inquired with DTDC office they informed that the delivery guy went to the mentioned address but the house was closed hence the courier wad sent back to their main office.But the comic part is when I called up the same delivery guy he informed me that he was unable to find out the address and when he tried to call me up I dnt answer the call. This is totally pathetic service and when we call their office landlines number we came across a totally different story.

This is the second instance that the delivery man at palta, north 24 parganas insisted on a cash payment of rs 10- rs 20 for climbing stairs to deliver shipment. Its acceptable once as a complimentary tip, but why always? My shipments were from Shushrut Ayurved industries, dharwad, Vocabsolution, shakarpur, delhi. I will unfortunately have to inform the vendors to not use your organisation for my shipments. I am complaining as dtdc has been my preferred shipper always.

My consignment no. is G90158917. I booked two no's of parcel on 30.03.2016
when i am tracking this consignment no. on dtdc tracking website its show's delivered while i am not recieved till now pls do something about that.

As promised, the document which was opted for Sunday PTP passport service was not delivered and no one answers the call. Tried the local vendor where booking was done, tried customer care and complain number (from Saturday to Monday 11.35 am) no one answers the call. The vendor very clearly told if I choose PTP Sunday passport service-delivery is 100% for the pin code i submitted. Consignment number E[protected]. Hopeless service. If it cannot be delivered then why did you charge me? It could be straight forward that the delivery was not possible?? The urgency and importance of passport to be delivered for official purposes was clearly told at the time of booking. Horrible service from DTDC

Hello

I had sent one envelope of valuable documents from indore to pune.
Sent by: sandeep adkar, indore.
Sent to : ajeet pathak, chinchwad pune.
Consign no. : m 30667622, booked on dated 30 mar, from dtdc outlet, sch 54, indore.
Last status in tracking: dispatched from dtdc. But not received.
Normal delivery, was expected in 4-5 days. As told by local outlet.
Fee charged: rs. 90.

Please share the status and make sure it is safe enough. When can it be delivered ??

Sandeep.

My docket no. D27004287 from mumbai on 2 nd march 2016 to kotagiri, tn.
The company is unable to trace the big parcel???? What's the meaning? They have taken more than a month with about 50 emails exchanged but no result.
The agent in kotagiri mr lalit has visited many times assuring that they will trace the parcel!
It's a real shame!
Very very unhappy constomer.
I have pictures of all the personal belongings i had put in this parcel ...But what action to take now?
Consumer court?

A cosignment no z85850125, was booked on 02.04.2016 from dehradun to be delivered at ratlam. It was told that it will be delivered within 4-5 days i.E latest by 7th april 2016, if booked normal. As per my requirement it was before 9th april 2016 but on friday 8th april 2016, when i checked the status on line the consignment reached at indore on 6th april 2016 and was at indore on 7th april 2016. I was shocked to know the status and loughed complaint to the booking centre, it was informed that the status will be informed but assurance can not be given that the delivery will be made today. Though they tried and the consignment was delivered at 7.00 pm on 8th april 2016.This shows the inefficiency of one of the renound private courier agency dtdc that the consignment between two major cities took 7 seven days in delivery. Why the clint should use this private agency, when their efficiency is even less and payment is more, than the government system. The services of your agency are degraded a lot. In future i will use speed post of post office than dtdc.

Dear Sir

We sent a courier from TADEPALLIGUDEM of Andhara Pradesh to MUMBAI with docket nubmber H64430981 if we track or calling your office simply telling already delivered on 02/04/2016 but actually it not
We are having important documents in that

we are old customers for DTDC still we are getting this type of service so sad

Please resolve this issue with your interference

k u r l reddy

Dear sir,
A courier was sent on 29th march'16 from gorakhpur with some delicate items which could be damaged if delivered late. The courier was not delivered even till 7th march'16.
When contacted mr. Tej pratap and also on the customer care no proper response was given to me and yet the parcel was not delivered.
The items in the package will be damaged for sure, so i wont take the delivery and thus would like to file a case against the courier partner for the loss of the item as well as the amount paid for the courier delivery


Please find the details of the courier :
Picked by:
Tej pratap-phone no.:[protected]
Date -29th march 2016
Id[protected]
Booking branch-uf881 taaramandal, gorakhpur

I have ordered for one item from amazon and it came via dtdc courier. The courier person doesnt have manners at all. His name is arun. The order id is[protected]. The dtdc courier id is z86171118. The courier person came to the delivery address i.E. Aptean bangalore office and he is shouting on guard to open the office gate. He behaved very rudely in front of all the employees. When i called him back asking about the incident, he started shouting on me, saying that when i told you to be there at 2:30, why are you not at location. He was not ready to wait for even five minutes so that i could come to reception. Instead, he was telling me to go to police and do complaints. He started using all abusive words to scare me. Can you kindly take strict action on the person so that this never gets repeated with anyone.

Tracker no P34882596
Currier delivered status is there on site
But actually not received.
I asked show signature but not satisfactory answer and did not shown any proof it was very casual approach
I am very frustrated.

Dear Sir,
I booked a courier vide docket no. F 09023837 from Banaswadi, Banglore to Suratgarh ( Rajasthan) on dated 30.03.2016 but till date the same is not received by me . On tracking from your site it is showing At DTDC Apex, jaipur apex on dated 02.04.2016 at 01.42 PM. Further it is not showing anything.kindly do the needful.

Dear Sir,
I booked a courier vide docket no. F 09023837 from Banaswadi, Banglore to Suratgarh ( Rajasthan) on dated 30.03.2016 but till date the same is not received by me . On tracking from your site it is showing At DTDC Apex, jaipur apex on dated 02.04.2016 at 01.42 PM. Further it is not showing anything.kindly do the needful.

I booked one consignment to the following address
Rastriya sanskrit sansthan. (Deemed university ) ved vyas campus,
Balahar
Post- suhin
Distt. Kangara
Pin code 177108
H.P.
On 12th march from lucknow.
At the tome of booking i requested that person to search pin code is deliverable or not. At that time he searched and said it's deliverable.
Now when till today when my courier doesn't reached the destination, i inquired about the status. Now your executives are saying that the pin code is deliverable and talked very rudely to me saying talk to the booking office from where you booked the consignment.
Mobile no:- [protected]
Email id:- [protected]@neodigitech.com

Ref;dtdcconsignment no v28933868 booked on 23rd march with the committment to get the item delivered the next day or at the maximum of two days for express service. I paid rs 180/- for the express service and i found that the cover is delivered only on saturday ie.26th of march that too in the after noon. You cheated the customer by collecting 3.5 times the normal charges and delivered like normal delivery. I demand return of excess charges because o[censored]ndue delay in delivery. The purpose of sending the cover got defeated because of your late delivery and the money spent is absolutely wasted.

My dotzot, reference no.[protected], courier available my near area but he told me courier collect my office. His mobile no. [protected] and also behavior is very bad.

Sir,
Till now i didn't receive the photos of swami my order id is 20160312_[protected]
But on tracking the awb no h64063398, i found that the parcel is arrived in the city moga (Punjab)142001 on 22march but the courier company dtdc didn't deliver it to me and on contacting them, i came to know about dispute between the franchise and the partners of dtdc, the person who has the franchise has kept all the parcels with him and didn't deliver it to the customers and on contacting the person who has the franchise he told me that he will only deliver the parcels if he receive the payment from dtdc company
I called him so many times but he he is not delivering the parcel to me,
Sir please help and reply

My shipment no Z86626442 not receive yet as per commitment. I was clearly mentioned to DTDC service man that it is a food item so please carry it carefully and shipped on time. at the time of taking money in advance they give big false commitment that it will deliver in 2-3 days as my parcel delivery location was local/ within 90 Kms only. They took advance money so they never call me again and the receiver also. As they have all my and receiver contact nos. Now no one giving me right answer " where is my parcel now?" even they are talking rude, behave Unethical, abusing my receiver also when he called to check location of the parcel.

It is worst experience from DTDC and i never refer anyone to use your service. You guys are totally fake and your services are worst.

Here is my Shipment details:
Shipment no: Z86626442
Booked by : Noida on Monday 28th March 2016
Delivery location : Alwar
Payment in Advance
Service Provider no : +91 [protected]

Malti international,
148, kilokari maharani bagh,
Kilokari, new delhi-110014
Service tax no.:- azfps4477st001
Pan no.:- azfps4477f

Invoice no:- in02165152 period from: 01/01/2016 to 31/01/2016

Dear sir,
Invoice name:- omax group, address:-(Mismatch also). Here commitment by mr. Deepak (Company's executive-sales manager) price & company rate differ. 80 couriers sent by dtdc & price decided are below:-
Local:- 20/- per courier
Ncr:- 25/- per courier
Other:- 35/- per courier
But company cheated again & again, & issue new revise invoice several time but at the end i had not received original price whose committed by mr. Deepak.
Original invoice issued price- 6, 500/- (Approx)
After complaining this- 4, 275/- (Revise bill value)

But actual billing price:- rs. 2, 550/- (Plus) fuel charge:- rs. 765/- (Plus) service tax:- rs:- 370/- total invoice price:- rs:- 3, 685.

Kindly resolve this issue. & kindly take immediately action for m/s malti international.