DTDC Courier & Cargo Complaints & Reviews

Consignment No. Z87157867.

When I tracked online the status of the mentioned shipment, it was showing as "ATTEMPTED". When I contacted on [protected] at the NOIDA Phase - II branch of DTDC, the person, who lifted the phone told me that delivery boy had not attempted and my address is in "No service area" for DTDC.

Now while taking the booking, why DTDC didn't told that the destination address is not served by DTDC ? This is totally unprofessionalism on the part of DTDC.

Now they should ensure delivery of the shipment at the earliest.

Not only the staff in this branch rude, but also incapable of performing their duties. I gave the address that is situated 15 kms from this branch. The man called me on my phone and said I have to pick up the courier today. I told him I have ordered other merchandise too from the company which he shall be receiving sometime this week. I requested him to keep my courier along with other orders that he shall be receiving soon. He became extremely rude and said that if i don't pick it up today, he'll be sending it back, and he said and I quote, 'that is not my problem'. I am an extremely busy person, I had to go all the way to hoshiarpur to pick it up today, and will have to do again because of his 'threat' that he will send back my couriers. You have lost a customer for sure. I run a big enterprise in that area, and I will not be getting any services from your poor company because of your staff's bad behaviour and mishandling of my stuff.

My consignment number is z85761277 has been booked from meerut on 16th april, 2016 to be delivered in jaipur. Through tracking its showing it has been reached in jaipur on 18th april, 2016. After that is has not been reached to my address. I have tried to reach the contact numbers provided on the website but none are working. The consignment carries solar charge controller. It is very important for my work. Even i tried to submit a complaint on the website but it also does not work.

Consignment no. V29121441
Date of sending: 20/04/2016
Date of receiving:23/04/2016
My friend send me courier from pune to sangrur. Name of the person who send is devendra singh and that courier for manjeet singh.That courier contained iphone 6 and 2 samsung display whole courier worth rs. 26000. But when i received that courier that contains chappal i have that courier that is still sealed i also have the slip provided by the courier company from pune in that clearly mention that the courier contain iphone and 2 samsung display. I sent it along with the message. Now gonna case on dtdc courier company in consumer court for this fraud.

Attachment contain: 1.Courier slip provided by company at sending time.
2.Courier slip which i received

My courier are missing dtdc.courier regarding my traking no is p33382681.please help me

Mr Lingaraju, your delivery boy doesn't know how to talk to a government official and is not polite in his behaviour and I have the recorded conversation and his phone number . He was very harsh while he was delivering the courier and also told that he would not deliver and would return the courier stating that the company is closed. If the incidence repeats I would be forced to take legal course with DTDC for misconduct of through delivery boys.

I have ordered one mobile flip cover on ebay and item was shipped by seller via DTDC courier on 09 Apr 16 vide AWB no-
L2966566. Item was supposed to delivered by courier by 12 Apr 16 but items was not delivered on time. I further contacted to eBay about delayed on delivery, eBay replied that if you don't received the item by 18Apr 16, you can apply for refund. Now matter is cleared from eBay side but when I have tracked the courier, I was surprised to see that items was returned back from home town (Gorakhpur UP) to seller. Quoting that "Incomplete Address". Where as everything are coming at my address easily.
Why this courier are doing such nuisance.
Pl take necessary action.
Sunil

I have ordered from amazon. Amazon vendor has selected dtdc as their courier partner and handover courier to them.

From Rajkot, Gujarat to hyderabad, Telangana - The courier took only one day.

But after arrived in hyderabad since last 3 days it was laid down and not delivered.

It was better to go with indian postal service then DTDC tortoise service.

Also i have recommended seller of amazon to not go with DTDC as this courier partner will hamper his future buisness by not delivering articles on time.

Also no body bother to lift up call at any location in hyderabad which is surprising.

My Tracking detail : A34911049

My courier tracking number is p36693915. I got a call in the afternoon from one of the branch offices that the courier had arrived in their location and to collect the courier from there. When i said that the courier is supposed to be delivered at the delivery address, he started spinning stories about how the courier had arrived his office by mistake and he will not deliver. If i needed my courier i had to go to his office otherwise he will send it back to main office and best of luck to me whenever i receive my courier after maybe 2 or 3 days. He was abusive and was an harrowing experience. Have tried reaching all helpline numbers of dtdc since then but most were unreachable while others were least bothered. Have received courier at same delivery address in the past and not able to understand the behaviour of their franchisee partners

I send a courier on 13-April-2016 still its not delivered it is showing in transit my tracking no is B30563090 if any important papers is there what can i do that time who taking the response for this .

We have sent courier on 12.04.2014 to hyderabad branch by dtdc no b30943700. This courier has tampered by dtdc staff and delivered. In this courier we have send value things of rs 7400/- this has been misused from dtdc staff and they have filled with unwanted things and couriered.

We have informed to bangalore office & hyderabad office there was no response. Please do the needful as its very much important document of our staff.

My contact #[protected]/[protected]
Manjunatha. S
Concorde motors india ltd
9/8 hosur road,
Diary circle
Bangalore -560029.

I am waiting for your action.

I had place a courier from varanasi to mumbai they had return my courier putting status office door close. As first it my residence address and there will be someone at my home and if person come to my house and door was close why they had not put any acknowledge .
Now they are telling to pay and resend the courier.
Ref no.F09705923. They put fake status and force customer to pay and resend same courier again.

K[protected]
courier give to rourkela franchise on 15.4.16
bt booking on 18.4.2016
yt not delivered at balangiir on today 21.4.16.. 7 pm..
please solved the problem. its a important components for me.

I have been purchased a Nokia XL mobile from Ebay for Rs: 9699 on August 2014 . When I received it, it was not meeting the specification given by Ebay on their web site. After repeatedly communicating with Ebay and understanding my issue is genuine, Ebay asked me to ship back the product to the following address (Contact Name :Ganesh Kumar Address :390, Upper Ground Floor, Sant Nagar, East of Kailash New Delhi, India 110065 email:[protected]@outlook.in Phone: [protected]) given by ebay. It was couriered (Shipped) back by DTDC (Kottakkal-Tirur Branch). I was astonished and shocked to hear that the parcel ebay received as empty. I contacted the local DTDC office and they asked me to contact the main office at Cochin.. I contacted one Mrs. Vidya and Bindu for the claim. Both of them assured me that I will get my claim. I provided them all documents they demanded. After one month DTDC washed off their hands saying consignment was not insured, so they can’t take the responsibility. DTDC itself handling the shipment from my place (Kerala) to Delhi and if the consignment is losing in between means, who else should take the responsibility. The result apparently I lost both my cash and mobile. I contacted the Mrs. Vidya and Bindu (both are holding top posts DTDC) again but they washed off their hands. I feel like I have been scammed by all, where are my rights as a consumer? Shame on you DTDC. Can anyone help me to resolve my issue and to get back my cash. If not, advise me where and whom should I approach to get justice?
Regards
Mohamed Haneef

I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.
I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.

Booked a legal document from hyderabad to new delhi on 6.4.2016. H53579682. The tracking details show that the addressee not sufficient. I am surprised that the address is complete, and that of an office in new delhi. I gave a mobile no. Which they could have used to clarify if necessary. The most important part is this.

The tracker shows the document has come back to hyderabad on 13.4.2016. I have been contacting the local courier office through whom i booked (Our office uses their service). He keeps telling that the document is in their uppal head office. He is saying that he is not able to contact them on landline phone for the past three days!!! So much for the dtdc.

I am stuck because of the original legal document in the docket.

For a strange reason, the 'complaint' link of dtdc website is also not active.

Dr srinivas mudrakartha
[protected]

I sent a parcel in dtdc (Tracking number c[protected] on april 12, 2016 from triplicane, chennai branch of dtdc. The parcel is sent from triplicane to ambattur. Its still not been delivered. When i called up to check the status they informed me that the parcel has been misplaced and therefore they will track and let me know. Till date the parcel has not been tracked and i do not know the status of it. It is a very important and valuable parcel. Kindly track it asap and let me know.

Vide awb 31654773 dated 4th april, 2016 i had sent a parcel with a small booklet to magarpatta, pune. When i saw the status report in the system on 11th april as "sent for delivery" and spoke with dtdc, worli. They tried to contact magarpatta branch but there was no response. On 13th april, i find that status report gets changed to delivered. When i check with the consignee (My relative), they have not yet received the consignment. So i am escalating since 15th april to get the signed airway bill and the complaint has fallen on deaf ears. Through this forum, i seek the refund of courier charges (Rs 80) plus cost of material sent - rs 300 - a total of rs 380. But i want the consumers to be wary of dtdc and how they can be totally reckless when things go wrong.

I send a post at this month 15/4/2016 evg 7pm that is speed post he says only it delivery in one day but today date is 19th their is no clarification.. So I want urgent response for u...

I give my letter to currier service centre on 13.04.2016, why not delivered till date. Why they not deliver in due time. For this i cannot submit the my very important documents in time. It is totally careless mentality of currier service centre and they do not take initiative seriously for deliver my currier. So, take necessary steps against the currier company why they do not deliver my currier.