Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 444

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manjeet Singh Dhiman
from Dhuri, Punjab
Apr 24, 2016
Report
Copy

Address: Sangrur, Punjab, 148106

Consignment no. V29121441
Date of sending: 20/04/2016
Date of receiving:23/04/2016
My friend send me courier from pune to sangrur. Name of the person who send is devendra singh and that courier for manjeet singh.That courier contained iphone 6 and 2 samsung display whole courier worth rs. 26000. But when i received that courier that contains chappal i have that courier that is still sealed i also have the slip provided by the courier company from pune in that clearly mention that the courier contain iphone and 2 samsung display. I sent it along with the message. Now gonna case on dtdc courier company in consumer court for this fraud.

Attachment contain: 1.Courier slip provided by company at sending time.
2.Courier slip which i received
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vinod Pulawale
    Apr 26, 2016
    Report
    Copy

    Address: 413201

    My courier are missing dtdc.courier regarding my traking no is p33382681.please help me
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Puneeth.t
      from Thiruvananthapuram, Kerala
      Apr 23, 2016
      Report
      Copy

      Address: 560010
      Website: www.aif.org

      Mr Lingaraju, your delivery boy doesn't know how to talk to a government official and is not polite in his behaviour and I have the recorded conversation and his phone number . He was very harsh while he was delivering the courier and also told that he would not deliver and would return the courier stating that the company is closed. If the incidence repeats I would be forced to take legal course with DTDC for misconduct of through delivery boys.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.

      DTDC — Wrong delivery of product

      I've ordered for a branded hair dryer but I got another one
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        skyengr
        from Lucknow, Uttar Pradesh
        Apr 23, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: 273001
        Website: www.dtdc.in

        I have ordered one mobile flip cover on ebay and item was shipped by seller via DTDC courier on 09 Apr 16 vide AWB no-
        L2966566. Item was supposed to delivered by courier by 12 Apr 16 but items was not delivered on time. I further contacted to eBay about delayed on delivery, eBay replied that if you don't received the item by 18Apr 16, you can apply for refund. Now matter is cleared from eBay side but when I have tracked the courier, I was surprised to see that items was returned back from home town (Gorakhpur UP) to seller. Quoting that "Incomplete Address". Where as everything are coming at my address easily.
        Why this courier are doing such nuisance.
        Pl take necessary action.
        Sunil
        Jun 21, 2016
        Complaint marked as Resolved 
        This company had not taken any step but seller eBay & payU money has refunded my money in creditCard.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Dear Customer (skyengr),

        Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

        Regards,
        Team Ebay
        Thanks eBay for refund.

        I got the my money back but Items was indeed required.
        Ask your seller to do not use dtdc as Courier partne (instead use India post).
        Please Complaint to

        DTDC CEO Subhasish Chakraborty E-Mail
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdcexp.com
        [protected]@dtdc.com


        DTDC Director & Borad Member Head Suresh Bansal E-Mail
        [protected]@dtdc.com
        [protected]@gmail.com
        [protected]@dtdcexp.com
        s.[protected]@dtdc.com
        [protected]@dtdc.com
        suresh.[protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com


        DTDC Executive Director Abhishek Chakraborty E-Mail
        [protected]@dtdc.com
        [protected]@dtdc.com

        DTDC AVP Tushar Kudalkar E-Mail
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        [protected]@dtdc.com
        tushar.[protected]@dtdc.com
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nppatel83
          from Hyderabad, Telangana
          Apr 22, 2016
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500049

          I have ordered from amazon. Amazon vendor has selected dtdc as their courier partner and handover courier to them.

          From Rajkot, Gujarat to hyderabad, Telangana - The courier took only one day.

          But after arrived in hyderabad since last 3 days it was laid down and not delivered.

          It was better to go with indian postal service then DTDC tortoise service.

          Also i have recommended seller of amazon to not go with DTDC as this courier partner will hamper his future buisness by not delivering articles on time.

          Also no body bother to lift up call at any location in hyderabad which is surprising.

          My Tracking detail : A34911049
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SudeshnaBanerjee
            from Pune, Maharashtra
            Apr 22, 2016
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
            Website: dtdc.in

            My courier tracking number is p36693915. I got a call in the afternoon from one of the branch offices that the courier had arrived in their location and to collect the courier from there. When i said that the courier is supposed to be delivered at the delivery address, he started spinning stories about how the courier had arrived his office by mistake and he will not deliver. If i needed my courier i had to go to his office otherwise he will send it back to main office and best of luck to me whenever i receive my courier after maybe 2 or 3 days. He was abusive and was an harrowing experience. Have tried reaching all helpline numbers of dtdc since then but most were unreachable while others were least bothered. Have received courier at same delivery address in the past and not able to understand the behaviour of their franchisee partners
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashu 069
              from Delhi, Delhi
              Apr 22, 2016
              Report
              Copy

              Address: 560068
              Website: www.dtdc.com

              I send a courier on 13-April-2016 still its not delivered it is showing in transit my tracking no is B30563090 if any important papers is there what can i do that time who taking the response for this .
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                manjuconcorde
                from Bengaluru, Karnataka
                Apr 22, 2016
                Report
                Copy

                Address: Bangalore, Karnataka, 560029
                Website: www.concordemotors.com

                We have sent courier on 12.04.2014 to hyderabad branch by dtdc no b30943700. This courier has tampered by dtdc staff and delivered. In this courier we have send value things of rs 7400/- this has been misused from dtdc staff and they have filled with unwanted things and couriered.

                We have informed to bangalore office & hyderabad office there was no response. Please do the needful as its very much important document of our staff.

                My contact #[protected]/[protected]
                Manjunatha. S
                Concorde motors india ltd
                9/8 hosur road,
                Diary circle
                Bangalore -560029.

                I am waiting for your action.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vinay272singh
                  from Mumbai, Maharashtra
                  Apr 21, 2016
                  Report
                  Copy

                  Address: 400097

                  I had place a courier from varanasi to mumbai they had return my courier putting status office door close. As first it my residence address and there will be someone at my home and if person come to my house and door was close why they had not put any acknowledge .
                  Now they are telling to pay and resend the courier.
                  Ref no.F09705923. They put fake status and force customer to pay and resend same courier again.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Subhranshu Sekhar Sahu
                    from Moradabad, Uttar Pradesh
                    Apr 21, 2016
                    Report
                    Copy

                    Address: Balangir, Kosala, 767001

                    K[protected]
                    courier give to rourkela franchise on 15.4.16
                    bt booking on 18.4.2016
                    yt not delivered at balangiir on today 21.4.16.. 7 pm..
                    please solved the problem. its a important components for me.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sayas1979
                      from Mumbai, Maharashtra
                      Apr 21, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560047
                      Website: dtdc.in

                      I have been purchased a Nokia XL mobile from Ebay for Rs: 9699 on August 2014 . When I received it, it was not meeting the specification given by Ebay on their web site. After repeatedly communicating with Ebay and understanding my issue is genuine, Ebay asked me to ship back the product to the following address (Contact Name :Ganesh Kumar Address :390, Upper Ground Floor, Sant Nagar, East of Kailash New Delhi, India 110065 email:[protected]@outlook.in Phone: [protected]) given by ebay. It was couriered (Shipped) back by DTDC (Kottakkal-Tirur Branch). I was astonished and shocked to hear that the parcel ebay received as empty. I contacted the local DTDC office and they asked me to contact the main office at Cochin.. I contacted one Mrs. Vidya and Bindu for the claim. Both of them assured me that I will get my claim. I provided them all documents they demanded. After one month DTDC washed off their hands saying consignment was not insured, so they can’t take the responsibility. DTDC itself handling the shipment from my place (Kerala) to Delhi and if the consignment is losing in between means, who else should take the responsibility. The result apparently I lost both my cash and mobile. I contacted the Mrs. Vidya and Bindu (both are holding top posts DTDC) again but they washed off their hands. I feel like I have been scammed by all, where are my rights as a consumer? Shame on you DTDC. Can anyone help me to resolve my issue and to get back my cash. If not, advise me where and whom should I approach to get justice?
                      Regards
                      Mohamed Haneef
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      DTDC Shipment number is V18392441. Invoice of Rs.350 and other documents are attached. please refer to the images of it.
                      Dear Customer (sayas1979),

                      Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

                      Regards,
                      Team Ebay
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        harshaltrivedi
                        from Pune, Maharashtra
                        Apr 20, 2016
                        Report
                        Copy

                        Address: Indore, Madhya Pradesh, 452001
                        Website: dtdc.in

                        I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
                        The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.
                        I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
                        The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dr Srinivas Mudrakartha
                          from Hyderabad, Telangana
                          Apr 20, 2016
                          Report
                          Copy

                          Address: 500084
                          Website: dtdc.in

                          Booked a legal document from hyderabad to new delhi on 6.4.2016. H53579682. The tracking details show that the addressee not sufficient. I am surprised that the address is complete, and that of an office in new delhi. I gave a mobile no. Which they could have used to clarify if necessary. The most important part is this.

                          The tracker shows the document has come back to hyderabad on 13.4.2016. I have been contacting the local courier office through whom i booked (Our office uses their service). He keeps telling that the document is in their uppal head office. He is saying that he is not able to contact them on landline phone for the past three days!!! So much for the dtdc.

                          I am stuck because of the original legal document in the docket.

                          For a strange reason, the 'complaint' link of dtdc website is also not active.

                          Dr srinivas mudrakartha
                          [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          So, it is more than 15 days since the document is booked. The tracker says it is delivered to their shamshabad office on April 13. From there, it has not reached the booking office. The persons in booking office are not able to contact their other office because they say no one is lifting the phone. I have managed to talk to Okhla office of DTDC. The person says that they handle so many consignments every day. He denies that the address is incomplete. When I read out the address of the office which has branch offices all over India, from the email signature, then he says, there are so many offices in that plot no. and they call the number just once (I don't know how many phone rings they allow). If no one responds, they return the consignment.

                          DTDC visionaries seem to have lost control on their agency and are fast losing their quality. I have heard from so many, and web reference says that hardly 7% cases are resolved out of almost 3000 complaints.

                          Interestingly, when I first tried to lodge a complaint on their website by filling up all the details, the final Submit Complaint button does not work. i have tried for three days now. An innovative way of reducing the complaints.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kavitha2603
                            Apr 19, 2016
                            Report
                            Copy

                            Address: 600005
                            Website: dtdc.in

                            I sent a parcel in dtdc (Tracking number c[protected] on april 12, 2016 from triplicane, chennai branch of dtdc. The parcel is sent from triplicane to ambattur. Its still not been delivered. When i called up to check the status they informed me that the parcel has been misplaced and therefore they will track and let me know. Till date the parcel has not been tracked and i do not know the status of it. It is a very important and valuable parcel. Kindly track it asap and let me know.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Srini1958
                              from Mumbai, Maharashtra
                              Apr 19, 2016
                              Report
                              Copy

                              Address: 400018
                              Website: Not Applicable

                              Vide awb 31654773 dated 4th april, 2016 i had sent a parcel with a small booklet to magarpatta, pune. When i saw the status report in the system on 11th april as "sent for delivery" and spoke with dtdc, worli. They tried to contact magarpatta branch but there was no response. On 13th april, i find that status report gets changed to delivered. When i check with the consignee (My relative), they have not yet received the consignment. So i am escalating since 15th april to get the signed airway bill and the complaint has fallen on deaf ears. Through this forum, i seek the refund of courier charges (Rs 80) plus cost of material sent - rs 300 - a total of rs 380. But i want the consumers to be wary of dtdc and how they can be totally reckless when things go wrong.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dara saikumar
                                from Kakinada, Andhra Pradesh
                                Apr 19, 2016
                                Report
                                Copy

                                Address: 500089

                                I send a post at this month 15/4/2016 evg 7pm that is speed post he says only it delivery in one day but today date is 19th their is no clarification.. So I want urgent response for u...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bis1985
                                  from Delhi, Delhi
                                  Apr 18, 2016
                                  Report
                                  Copy

                                  Address: West Tripura, Tripura, 799284

                                  I give my letter to currier service centre on 13.04.2016, why not delivered till date. Why they not deliver in due time. For this i cannot submit the my very important documents in time. It is totally careless mentality of currier service centre and they do not take initiative seriously for deliver my currier. So, take necessary steps against the currier company why they do not deliver my currier.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ashok_kumar16
                                    from Mumbai, Maharashtra
                                    Apr 17, 2016
                                    Report
                                    Copy

                                    Address: 421201

                                    I am the director of Navgraha Stone, started new E commerce Business.
                                    For COD i choose DTDC and now it is more than 25 days there is no response
                                    As per your dealer no one is responding at Head office

                                    I have got order of few lacs in hand, if it was not done by monday i will loose these order.

                                    Need help asap

                                    Dealer ar is at masjid bunder


                                    Ashok Kumar Dube

                                    mob-[protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vishnu Dev Mishra
                                      Apr 17, 2016
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110081

                                      Dear carrier

                                      I booked a consignment for new Delhi from khanna Punjab on 11th this month.

                                      The consignment is yet to be delivered.

                                      Please look into the matter and see that it gets delivered as soon as possible.

                                      I can't wait anymore.

                                      Regards,

                                      Vishnu
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        darshan.lila
                                        from Anand, Gujarat
                                        Apr 17, 2016
                                        Report
                                        Copy

                                        Website: www.dtdccouriers.in

                                        I sent a bag from allepey, kerala dtdc courier to ankleshwar, gujarat on 5th, march 2016. The courier facility did deliver the goods but kept the bag holding goods with himself. The bag itself is worth around 500 inr. I called at their branch in allepey several times, initially when i used to call the man at courier service would tell me that he will send the bag by next day after which there has been no response from him. And now he won't even pick up my calls.

                                        I have tried calling the facility many many times but they won't pick up. I have written mails to the head quarters and to the courier facility in allepey but shamelessly no response at all.

                                        I am fed up of calling and writing mails each day for receiving my own property which lies with the courier service.

                                        The consignment number for my courier is d25744589

                                        Please look into this matter and at least give me an response.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.

                                        Dtdc Express Ltd — Delay service

                                        My cn. No. Z75814935 is booking date 07-04-16 but courier not rec. Till date . This courier very urgent but your service very poor so i want my problem solve asap.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit