DTDC Courier & Cargo Complaints & Reviews

I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.
I requested for my bike transfer from Indore to Pune on 30th March 2016. I received my bike on 5th April 2016 in Pune. The head mask of the bike had a little crack and the bike is covered in scratches on the left side. The left indicator, the head light (left side), the leg rest all had scratched on it.
The dtdc tracking ID is[protected]. My bike was in good condition before it was transferred to pune but after it was delivered to me the front wheel is making noise while you ride the bike. But the main problem is that the mask and headlight from left side is fully covered with scratches which is unacceptable. Kindly look into the matter.

Booked a legal document from hyderabad to new delhi on 6.4.2016. H53579682. The tracking details show that the addressee not sufficient. I am surprised that the address is complete, and that of an office in new delhi. I gave a mobile no. Which they could have used to clarify if necessary. The most important part is this.

The tracker shows the document has come back to hyderabad on 13.4.2016. I have been contacting the local courier office through whom i booked (Our office uses their service). He keeps telling that the document is in their uppal head office. He is saying that he is not able to contact them on landline phone for the past three days!!! So much for the dtdc.

I am stuck because of the original legal document in the docket.

For a strange reason, the 'complaint' link of dtdc website is also not active.

Dr srinivas mudrakartha
[protected]

I sent a parcel in dtdc (Tracking number c[protected] on april 12, 2016 from triplicane, chennai branch of dtdc. The parcel is sent from triplicane to ambattur. Its still not been delivered. When i called up to check the status they informed me that the parcel has been misplaced and therefore they will track and let me know. Till date the parcel has not been tracked and i do not know the status of it. It is a very important and valuable parcel. Kindly track it asap and let me know.

Vide awb 31654773 dated 4th april, 2016 i had sent a parcel with a small booklet to magarpatta, pune. When i saw the status report in the system on 11th april as "sent for delivery" and spoke with dtdc, worli. They tried to contact magarpatta branch but there was no response. On 13th april, i find that status report gets changed to delivered. When i check with the consignee (My relative), they have not yet received the consignment. So i am escalating since 15th april to get the signed airway bill and the complaint has fallen on deaf ears. Through this forum, i seek the refund of courier charges (Rs 80) plus cost of material sent - rs 300 - a total of rs 380. But i want the consumers to be wary of dtdc and how they can be totally reckless when things go wrong.

I send a post at this month 15/4/2016 evg 7pm that is speed post he says only it delivery in one day but today date is 19th their is no clarification.. So I want urgent response for u...

I give my letter to currier service centre on 13.04.2016, why not delivered till date. Why they not deliver in due time. For this i cannot submit the my very important documents in time. It is totally careless mentality of currier service centre and they do not take initiative seriously for deliver my currier. So, take necessary steps against the currier company why they do not deliver my currier.

I am the director of Navgraha Stone, started new E commerce Business.
For COD i choose DTDC and now it is more than 25 days there is no response
As per your dealer no one is responding at Head office

I have got order of few lacs in hand, if it was not done by monday i will loose these order.

Need help asap

Dealer ar is at masjid bunder


Ashok Kumar Dube

mob-[protected]

Dear carrier

I booked a consignment for new Delhi from khanna Punjab on 11th this month.

The consignment is yet to be delivered.

Please look into the matter and see that it gets delivered as soon as possible.

I can't wait anymore.

Regards,

Vishnu

I sent a bag from allepey, kerala dtdc courier to ankleshwar, gujarat on 5th, march 2016. The courier facility did deliver the goods but kept the bag holding goods with himself. The bag itself is worth around 500 inr. I called at their branch in allepey several times, initially when i used to call the man at courier service would tell me that he will send the bag by next day after which there has been no response from him. And now he won't even pick up my calls.

I have tried calling the facility many many times but they won't pick up. I have written mails to the head quarters and to the courier facility in allepey but shamelessly no response at all.

I am fed up of calling and writing mails each day for receiving my own property which lies with the courier service.

The consignment number for my courier is d25744589

Please look into this matter and at least give me an response.

My courier no Z82604125 has arrived in ambala city since yesterday morning but not being delivered till now. Mobile no. of courier boy provided says that it won't be delivered today too. Disgusting response from Dtdc.

I sent a parcel through dtdc from bangalore to delhi on 11th april (Monday). Consignment no. Is b31322564
The online tracking is showing "out for delivery" since wednesday but it hasn't been delivered till now! Despite registering a complaint (No.[protected], they seem to be not responding at all on this. Please resolve this issue asap! It's very important.

My friend from bangalore sent my service certificate from dtdc courier. Courier number is cn no:b30963418. I didn't recieve it, but in status its showing delivered on 2nd april 2016 itself.When i asked them they raised so many tickets but still they are not giving soln i asked them to escalate the issue, they told they did it but still its 15th aril today and no response from there side. Please help me.Its matter of my job.

Thanks!
Abhishek narayan

I had booked a consignment in the DTDC, Sahidnagar, Bhubaneswar, Odisha, India for USA on 7th April 2016. They had claimed that the consignment will reach the destination in 3-4 days with a maximum time of 7 days. Even after 8 days they have not bothered to call me and inform about the status of my item. I searched the nos of customer case and tried to find out the status. They said the item has been badly broken and they are returning the same to the source.

Because of their casual handing, I am bearing a loss of around Rs. 25000 and at the same time bad remarks from my client. When I am approaching them, they do not have any solution.

Consignment No. N96409872

Please help

I have booked a courier with consign ment no v28281778 at hyderabad to nakodar ( punjab ) on 11/04/16 in dtdc plus courier service. In this service products should get delivered the next day, but today is 14/04/16 till now it was not delivered. There were no updates on the whole day 13/04/16. The courier reached at jalandhar today and those people r saying they will deliver it tomorrow. Then wt is the use of booking it in dtdc plus courier . U charged the amount high for that . Staff at jalandhar r really lazy and worst. Dtdc service is very worst.

Consignment no: v28972049
Actual address of delivery: tezpur university, tezpur, assam pin 784001.
Wrongly dispatched to: silchar
Booking place: madiwala - co. Owned ccc - bangalore

This consignment was booked on 9th april and was containing important document. It's 14th but still it is stuck in guwahati apex. I am trying all the available phone numbers but nobody is picking up. It is very painful. If you guys cannot continue functioning properly why don't you quit.

I am seller on ebay, , on custumer book this i phone 6 16gb as i am going to dtdc courier and send the buyers address on dtdc courier, , now this is the tracking id h64964607 i am shipping this 2/4/2016 but till now didn't deliverd to dtdc courier team, , i am tring to call him dtdc courier but he didn't responding, and also talk to local dtdc courier but he didn't responding.. That phone price is 34, 600 but till now he din't respond.

Hi,
I have dispatched a consignment bearing number *v28839009* on 11th april 2016 from delhi to balangir (767001) on an urgent basis through dtdc premium service paying a cost of rs. 400. The dispatching centre guys assured me to deliver the consignment on the 3rd day i.E. 13th april 2016 at the receiving address. However the consignment didn't get delivered on the due date at the destination.
I would like to share that the...

I got my courier just now. But the lady from trivandrum office ([protected]) was lying to me that there was no phone number in courier address(on 12th April 2016). They were lying to me. this was reason for the delay delivery of my courier. I am sending the picture of my courier. DTDC bad service. And lying to customers. Please make sure this should not happens to another customer.

I have ordered some jewellery making material from a online store in facebook. They have send the courier on 8th april 2016 from chennai. And courier reached in trivandrum office on 9th april 2016. Till now i didn't get my courier. When i phoned to trivandrum office on 12th april 2016, they were saying that there was no phone number written in the courier address. And they were talking very rude to me. After that i gave my number. They said that till be delivered on 13th april 2016. I waited till 3.45 p.M. I didn't get my courier yet. When i phoned in trivandrum office, they are not taking my call. This is their trivandrum office number [protected]. I am from peroorkada, trivandrum. This is my courier tracking number c67096360.

Courier docket no z81493656
Booked on 11th apr from chandigarh around 4pm for indore
Today on 13th apr after tracking it online regularly when i did not find any update on where my courier exactly is. I called dtdc indore office they said the courier has not reached indore yet as it was booked late on 11th apr.
The courier contains a very important document and penalty of 300/- charged everyday for not submitting that document in a govt dept.
My issues are:
1. The agent who booked the courier did not book it at his office on time to get it despatched on same day
2. No status of courier is available online it just shows "in transit"
3. Who is going to bear the penalty for not submitting the document on time when it's because of the mismanaged service of dtdc
4. I will go to consumer forum in person to file the complaint because agents of these logistic companies do not bother to work systematically and ultimately we have to suffer.

Pinal maru
Indore