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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 439

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R
Ravindra Tyagi
from Indore, Madhya Pradesh
Jun 13, 2016
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Address: Gurgaon, Haryana, 122002
Website: DTDC courier

I, Ravindra Tyagi sent the documents throurgh DTDC courier no Z87472608 dated 25/05/16 from vasundhara ghaziabad to gurgaon at the address below
Mr Vijay Tayal
Unitech Machines Ptd.
sector 44, plot no 35 P, Gurgaon, Phone[protected]
But regret the same has not been delivered till date at said adderss.
Kindly check and reveret about the missed document please.
Regards,
Ravindra Tyagi
[protected]/[protected]
Mail id-r.[protected]@unitechmachines.com
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    AJIT SINGH
    from Chandigarh, Chandigarh
    Jun 13, 2016
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    Address: Gurgaon, Haryana, 122001

    Dear sir,
    I book an order from dtdc on 9/06/2016 by cn.Z88391255 at 5 pm. It not picked on 9.06.16 as per online tracking as i also checked online on 10.06.2016 morning, its not showing on record. Its contain some important document. Who will be responsible for such delay. If my document is rejected from department. This is bad situation why this courier not picked on booked date while the person who booked my courier says that delivery boy is coming to pick the courier and it will pick today.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      ankith n1
      from Delhi, Delhi
      Jun 11, 2016
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      Address: 110060
      Website: www.dtdc.in

      Consignment number d28402407
      Courier recieved : 31st may 2016
      Expected date : 5th june 2016
      Present status : not received as on june 11th 2016

      I want them to pay for my lost time as im a student and im preparing in delhi. My expenditure per day is 1000 rupees and its my parents hardwork. These people never responded and never answered the call. The number i dialed is[protected]
      Case number is :02336737!!! Please help
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        C
        chhuantea
        from Bongaigaon, Assam
        Jun 10, 2016
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        Address: Imphal East, Manipur, 795001

        [protected] on behalf of dtdc imphal, manipur called me up to collect my consignment from their office at khurai, i respond him to deliver at my house which is located within 0-mile. He told me he will/can not deliver and will send back the consignment (I have the record of the conversation). Why don, t dtdc officials/higher authority make an arrangement to satisfy their customers?
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          P
          Puipuii
          from Shillong, Meghalaya
          Jun 10, 2016
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          Address: Aizawl, Mizoram, 796001
          Website: dtdc.com

          Hi,

          I have ordered shoes from jabong on 30th may and it has been sent through you. I haven't received my package which should be delivered on 1st june 2016. The delivery date has been delayed three times and i have contact guwahati branch and aizawl branch, but i could not get amy satisfaction. I have tracked online and it shows that it has been staying in dtdc apex guwahati super franchisee apex, guwahati. It stays here for more than 5 days. I am very disatisfied with your service. I hope you solve this problem soon and i hope i see my package as soon as possible.

          Following is provided by dtdc tracking website[protected]

          Detailed result
          Tracking no.:[protected]
          Reference no.:
          Shipment dates
          Origin:dotzot - bangalore
          Booking date friday, june, 03, 2016 status in transit
          Destination: aizwal
          Status date
          Fri, jun, 03, 2016 12:06 pm
          Rto no. N/a

          Shipment facts
          No. Of pieces doc type service type
          1 parcel -priority express

          Shipment travel history
          Status location time remarks
          Fri, jun 03, 2016
          Processed & dispatched from dtdc apex guwahati super franchisee apex, guwahati 12:00 am

          Shipment booked corporate office booking counter, bangalore 12:10 pm
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Ashok Brothers(Hyd)
            from Hyderabad, Telangana
            Jun 9, 2016
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            Address: Rangareddy, Andhra Pradesh, 500018
            Website: DTDC Courier service.

            Herewith i am mentioning the lr details of the lost documents consignment no:h49746579, dt:28-november-2015. According to dtdc courier company the documents had to be returned to the origin but instead the documents have been lost, it is not there with any of the branches of the dtdc courier service. This matter is of high concern as the c-form no:ce/ap 9211456 dt:[protected] documents were of rs. 27, 96, 614/- which is now lost or misplaced by the dtdc courier service company and will be effecting my company financially. This consignment had to be sent to esab india limited. We were not even informed about this if we were informed the least that the dtdc courier service could do we could have easily arranged for a person to collect it and resend it on a different address. As the courier company was irresponsible and did not take the pain to inform us about this and have misplaced or lost the documents we will be compelled to claim the differential tax amount rs. 1, 39, 830/70 which we will be liable to pay to m/s esab india limited.

            Kindly look into this matter as it is of high concern as it has been delayed alot.

            Regards,
            Ashok brothers (Hyd).
            Email - [protected]@gmail.com
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Mera Visa
              from Chandigarh, Chandigarh
              Jun 8, 2016
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              Address: Jalandhar, Punjab, 160101

              This complaint concerns my courier which was dispatched from Chandigarh to PTU Jalandhar on 2June2016. the packet reached Jalandhar on Friday 03June2016 but till today (afetr 5 days) delivery was not made to PTU Jalandhar. I called customer care, they registered my complaint but no action has been taken . (complaint no.[protected]

              i also called Jalandhar office[protected] but the lady was really rude and disconnected the call in an unprofessional way.

              courier number Z88418573.

              Please help. this is urgent.

              thanks
              MOb. no [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sanjaymohapatra79
                from Port Blair, Andaman and Nicobar Islands
                Jun 8, 2016
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                Address: Kolkata, West Bengal, 700159

                I send a parcel from kolkata newtown consignment num D28573684 to Bangalore in which there were some dresses n shoes n 2 cream and one very expensive lipstick. The parcel got delivered apart from the cream and lipstick and the kolkata dtdc office informed me that they would be returning the undelivered items. After not delivering it for a week, i sent someone to collect it. They still did not return the lipstick saying they would. They watsapped me saying the same and noe its been nearly a month. I have been calling at the manager's number twice a day without any effect. Is that what dtdc stands for. We send expensive items using dtdc because of its name and brand value. So disappointing behaviour. Can you please return me the item.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  M
                  md 2 yusuff
                  from Visakhapatnam, Andhra Pradesh
                  Jun 7, 2016
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                  Address: Visakhapatnam, Andhra Pradesh, 531001
                  Website: DTDC

                  Dear sir,

                  A courier has been booked with consignment number : h65803092. Booked from vijayawada to anakapalli. On 03/06/2016. Now today date is 07/06/2016 at 6:30pm till now i had not been received the courier.

                  When inquired with the dealer the answer i got is very cruel and ruthless. I request you to take a complaint against the services and behiviour of the persons.

                  Regards,
                  Mohammed yusuff
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    C
                    census
                    from Delhi, Delhi
                    Jun 7, 2016
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                    Address: Aurangabad, Bihar, 824101
                    Website: dtdc.in

                    Hi
                    I booked the carriage weight 0.340 kilo on 28.05.2016 to deliver on the following address:
                    Sudhir kumar
                    C/o ranjeet singh, professor
                    Near bjp office and saraswti inn hotel
                    Aurangabad, bihar
                    Pin code -824101.
                    Even after the lapse of 11 valuable days carriage has not been delivered.
                    The consignment no is z90545891.
                    Kindly look into the matter and ensure the delivery at the earliest.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      aruneshas
                      Jun 7, 2016
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                      Address: Bhilwara, Rajasthan, 311001
                      Website: dtdc.com

                      Dear sir,
                      Nearly 7 days back i have registered a complaint online through mail that my consignment no z[protected]Spectacles) booked from bhilwara rajasthan on 17 may to shahjahanpur u p have not reached yet. On traking i found that it has rreached lucknow on 19 may then dispatched same day further but not reached yet to destination. Several times i rang up to bhilwara, lucknow, shahjahanpur but nobody has given me any answer rather everybody used to say after 10 min i will give u a call and 10 min never came.In fact no action on my mail also till now. I am so frustrated that i have told everybody not to choose this company. What is theirr management? Customer care is not answering. This is a fraud company and employees also. Please help me out.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        T
                        tevatiap
                        from Noida, Uttar Pradesh
                        Jun 6, 2016
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                        Address: 201001
                        Website: yahoo

                        Booked air parcel from gandhi nagar, ghaziabad on 28/5/2016 around 6:00 pm. I was told that it would be delivered at bangalore address on mondey i. E. On 30/5/2016.
                        It was actually delivered on wednesday, 1/6/2016.
                        The purpose of sending the parcel by air is therefore defeated.
                        Therefore i ask for refund the difference of charges between air and surface charges. I. E. Rs. 120/-.
                        Photo of bar code is attached herewith.
                        Prabhat tevatia

                        Mobile [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          V
                          Vikas Rattan
                          from Gurgaon, Haryana
                          Jun 6, 2016
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                          Address: New Delhi, Delhi, 122001
                          Website: dtdc.in

                          I booked a courier from Gurgaon to be delivered to Ludhiana on 1st June 2016, with consignment number - D27849875. On the website it shows that it was recieved in Ludhiana on 2nd but today is 6th of June and the parcel is still not recieved at the reciever. It was a box weghing 3.5 kg and it had books for my son. there is no information and the when I registered a complaint they shared a number for Vipin in Ludhiana. I am trying to call him since morning but there is no reply. The books had all the homework done and if lost there will be huge pending work to be done., this is so frustrating. pleass help.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            O
                            Op pandit
                            from Bengaluru, Karnataka
                            Jun 4, 2016
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                            Address: Bangalore, Karnataka, 560001

                            Dear sir,
                            I was booked parcel dated 17th may 2016 delhi to kochin parcel no. F09599705 for birthday gift for rs. 20, 000/- but not reiched till date. I talk to your dtdc booking office and he repply we rae sending five parcel same day but 3 parcel delivered to the party 2 parcel misplace and also your are talking your kochin office same repply given. So i request to you pls pay damages amt of parcel of rs.20, 000/-. Also today i talk to your naryana delhi head office. He given one number miss vidhya mno. [protected] but he not avaialble in your seat. I tray my best but no result is found. So i request to you pay rs. 20, 000/- damages charges.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              prashant kaushal
                              from Delhi, Delhi
                              Jun 7, 2016
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                              Address: 177005

                              I have placed a courier to kolkata from hamirpur dtdtc dosarka on 16 january 2016 but it didn't reached there even though i am not able to see the status of given cn no. So disgusting service ever had it was all waste of time and money...
                              O i want my refund as soon as possible...

                              My cn no:-z76613684


                              I have placed a courier to kolkata from hamirpur dtdtc dosarka on 16 january 2016 but it didn't reached there even though i am not able to see the status of given cn no. So disgusting service ever had it was all waste of time and money...
                              O i want my refund as soon as possible...

                              My cn no:-z76613684
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                aswathimm
                                from Thiruvananthapuram, Kerala
                                Jun 3, 2016
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                                Address: 560047

                                Consignment of 3 boxes was booked on 07/05/2016 from Pilani, Rajasthan, India to Thiruvananthapuram, Kerala, India. Tracking details show it had arrived at Bangalore on 18/05/2016 but is still undelivered to the consignee address.
                                Consignment no. G90193162
                                Reference no.[protected]
                                Upon enquiry at customer support, was told that the shipment was being held up due to lack of an ID proof and they provided two mail IDs. ID proofs were scanned and mailed to the said mail IDs but still tracking details show the shipment has not been moved from Bangalore. There is no co-operation from customer support on further enquiries.
                                The cargo includes books and items which are of immediate and necessary use. Please resolve immediately.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  md israfil
                                  Jun 3, 2016
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                                  Address: 854301
                                  Website: www.dtdc.com

                                  The courier service at bhatta bazar authorized person abhinandan kumar has sent my courier back without any notification to me. He didnt sent any delivery boy to the given address. He just made a call to me and said to collect me the courier from his office. And didnt caled me when he was sending it back.There was some urgent bank document inside it. I am really upset with this act so kindly do something against him and arrange anythimg to get me back my document. This leaves very bad impression of your prestigious company.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I[censored] can resolve my problem than its okay otherwise i am going to complain on online consumer court and than it will be followed by online fir against courier service. So resolve it as soon as possible.
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                                    A
                                    abhishekPradeep
                                    from Mumbai, Maharashtra
                                    Jun 3, 2016
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                                    Address: Kota, Rajasthan, 324001
                                    Website: www.consumercomplaints.in/new_complaint

                                    My courier packet docket no. is Z82286889. Booked Courier Company address - DTDC, 2 KA 14, Teacher Colony, Rangwari Road, Kota, Rajasthan.

                                    Address Where courier should have been delivered -
                                    Mr. Muku Upadhyay / Manager (DR & A)
                                    National Highways Authority of India (NHAI)
                                    G-5 & 6, Sector-10, Dwarka,
                                    New Delhi-110075
                                    Ph:[protected]Ext. 2311/2304)

                                    When I got returned courier packet on courier packet there was written - I/N/A

                                    To this address I have sent many times courier but never returned back but this time is returned what is the main reason behind it.

                                    When courier person was not getting address why he did not call me, he should call that time, if he called me definitely I can help him for searching the addres. I am too much disappointed because very important document not reached its address and that addresss is a NHAI's head office, how this possible he was no able to search address.

                                    Please take strict action against, why this courier packet not delivered.

                                    Inform me through my mail

                                    Name - Pradeep Pandey

                                    My Email ID - [protected]@yahoo.com
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Angs
                                      from Guruvayur, Kerala
                                      Jun 3, 2016
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                                      Resolved

                                      Consignment of 3 boxes was booked on 07/05/2016 from pilani, rajasthan, india to thrissur, kerala, india. Tracking details show it had arrived at bangalore on 17/05/2016 but is still undelivered to the consignee address.
                                      Consignment no. G90193216
                                      Reference no.[protected]
                                      Upon enquiry at customer support, was told that the shipment was being held up due to lack of an id proof and they provided two mail ids. Id proofs were scanned and mailed to the said mail ids but still tracking details show the shipment has not been moved from bangalore. There is no co-operation from customer support on further enquiries.
                                      The cargo includes books and items which are of immediate and necessary use. Please resolve immediately.
                                      Jun 8, 2016
                                      Complaint marked as Resolved 
                                      The cargo finally reached on 07/06/2016, exactly a month after it was booked. I had to send an ID proof and a Declaration to their Bangalore Office mail ID. Still am not happy about the fact that DTDC did not inform or intimate me the details eventhough my cargo had reached their Bangalore hub on May 17th and was being held there from then on for lack of proper papers, which again was not asked for at the time of booking. Had I waited for them to initiate communication, the cargo would still be undelivered.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        lensdeal
                                        Jun 2, 2016
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                                        Website: lensdeal.ae

                                        Dear management.

                                        we are doing cash on delivery with you, since start we are experiencing bad service from you, deliverys are not on time, and our clients cancelling the order, your delivery man call theour clients and ask to deliver on some other day not on recommended day. because of that cancellation happend, and when customer cancel the order or not accepting nobody inform us that customer not taking the delivery, return item we are receving after one month after a lot of request. long time i am following up for statement and cash. nobody sending. nobody responding on anything, deliverys are not on next day. really frustrated with your service. dont know how you guys ar woring

                                        ricky
                                        lensdeal.ae
                                        basari optical
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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