DTDC Courier & Cargo Complaints & Reviews

Booked air parcel from gandhi nagar, ghaziabad on 28/5/2016 around 6:00 pm. I was told that it would be delivered at bangalore address on mondey i. E. On 30/5/2016.
It was actually delivered on wednesday, 1/6/2016.
The purpose of sending the parcel by air is therefore defeated.
Therefore i ask for refund the difference of charges between air and surface charges. I. E. Rs. 120/-.
Photo of bar code is attached herewith.
Prabhat tevatia

Mobile [protected]

I booked a courier from Gurgaon to be delivered to Ludhiana on 1st June 2016, with consignment number - D27849875. On the website it shows that it was recieved in Ludhiana on 2nd but today is 6th of June and the parcel is still not recieved at the reciever. It was a box weghing 3.5 kg and it had books for my son. there is no information and the when I registered a complaint they shared a number for Vipin in Ludhiana. I am trying to call him since morning but there is no reply. The books had all the homework done and if lost there will be huge pending work to be done., this is so frustrating. pleass help.

Dear sir,
I was booked parcel dated 17th may 2016 delhi to kochin parcel no. F09599705 for birthday gift for rs. 20, 000/- but not reiched till date. I talk to your dtdc booking office and he repply we rae sending five parcel same day but 3 parcel delivered to the party 2 parcel misplace and also your are talking your kochin office same repply given. So i request to you pls pay damages amt of parcel of rs.20, 000/-. Also today i talk to your naryana delhi head office. He given one number miss vidhya mno. [protected] but he not avaialble in your seat. I tray my best but no result is found. So i request to you pay rs. 20, 000/- damages charges.

I have placed a courier to kolkata from hamirpur dtdtc dosarka on 16 january 2016 but it didn't reached there even though i am not able to see the status of given cn no. So disgusting service ever had it was all waste of time and money...
O i want my refund as soon as possible...

My cn no:-z76613684


I have placed a courier to kolkata from hamirpur dtdtc dosarka on 16 january 2016 but it didn't reached there even though i am not able to see the status of given cn no. So disgusting service ever had it was all waste of time and money...
O i want my refund as soon as possible...

My cn no:-z76613684

Consignment of 3 boxes was booked on 07/05/2016 from Pilani, Rajasthan, India to Thiruvananthapuram, Kerala, India. Tracking details show it had arrived at Bangalore on 18/05/2016 but is still undelivered to the consignee address.
Consignment no. G90193162
Reference no.[protected]
Upon enquiry at customer support, was told that the shipment was being held up due to lack of an ID proof and they provided two mail IDs. ID proofs were scanned and mailed to the said mail IDs but still tracking details show the shipment has not been moved from Bangalore. There is no co-operation from customer support on further enquiries.
The cargo includes books and items which are of immediate and necessary use. Please resolve immediately.

The courier service at bhatta bazar authorized person abhinandan kumar has sent my courier back without any notification to me. He didnt sent any delivery boy to the given address. He just made a call to me and said to collect me the courier from his office. And didnt caled me when he was sending it back.There was some urgent bank document inside it. I am really upset with this act so kindly do something against him and arrange anythimg to get me back my document. This leaves very bad impression of your prestigious company.

My courier packet docket no. is Z82286889. Booked Courier Company address - DTDC, 2 KA 14, Teacher Colony, Rangwari Road, Kota, Rajasthan.

Address Where courier should have been delivered -
Mr. Muku Upadhyay / Manager (DR & A)
National Highways Authority of India (NHAI)
G-5 & 6, Sector-10, Dwarka,
New Delhi-110075
Ph:[protected]Ext. 2311/2304)

When I got returned courier packet on courier packet there was written - I/N/A

To this address I have sent many times courier but never returned back but this time is returned what is the main reason behind it.

When courier person was not getting address why he did not call me, he should call that time, if he called me definitely I can help him for searching the addres. I am too much disappointed because very important document not reached its address and that addresss is a NHAI's head office, how this possible he was no able to search address.

Please take strict action against, why this courier packet not delivered.

Inform me through my mail

Name - Pradeep Pandey

My Email ID - [protected]@yahoo.com

Consignment of 3 boxes was booked on 07/05/2016 from pilani, rajasthan, india to thrissur, kerala, india. Tracking details show it had arrived at bangalore on 17/05/2016 but is still undelivered to the consignee address.
Consignment no. G90193216
Reference no.[protected]
Upon enquiry at customer support, was told that the shipment was being held up due to lack of an id proof and they provided two mail ids. Id proofs were scanned and mailed to the said mail ids but still tracking details show the shipment has not been moved from bangalore. There is no co-operation from customer support on further enquiries.
The cargo includes books and items which are of immediate and necessary use. Please resolve immediately.

Dear management.

we are doing cash on delivery with you, since start we are experiencing bad service from you, deliverys are not on time, and our clients cancelling the order, your delivery man call theour clients and ask to deliver on some other day not on recommended day. because of that cancellation happend, and when customer cancel the order or not accepting nobody inform us that customer not taking the delivery, return item we are receving after one month after a lot of request. long time i am following up for statement and cash. nobody sending. nobody responding on anything, deliverys are not on next day. really frustrated with your service. dont know how you guys ar woring

ricky
lensdeal.ae
basari optical

Docket no : D28484623
I booked a courier service from Manipal to Agartala and accordingly the shipment was initiated on 14/05/2016 .

It has two luggages one of which contains important books . I am a student and I need those books urgently.It's on hold in Kolkata, despite providing consignee address and phone number, there was no action taken .

There is a lapse on the part of customer service of Dtdc. I tried calling the customer numbers for kolkata, , Bangalore, Delhi . No one cared to answer the call.

Please look into this matter .

Consignment number d2728748

Receiver address
Hyderabad vulcanqc
Urvey no. 218,
Kandalkoya village (Ayodhya center),
Medchal mandal,
Rangareddy dist.
Telangana-501401

Conetent : elica 60cm 1150 flat glass ltw 60 h4 slim pb power plus ic hood chimney silver

Date of booking : 14:04:2016

Contact no : [protected]

I am able to see shipment status in dtdc tracker and also i have attached courier slip as well.

Dear sir
My docat no-m31141843, send bombay to bangalore.
Date-23/05/2016 book to dtdc but not recived any courier sukadkatte (Bangalore), from hikal ltd to jai bharat iron & steel co.

Enquiry to dtdc office but any person not reply

Please follow and reply me.

My address
Jaibharat iron & steel co
316, chairmen kariyana ind. State, magadi road, sunkadkatte, blr-91
Mail id-jaibharat. [protected]@yahoo.com
Mob-[protected]

Myself pranita hiwale. My company has sent my service experience letter & other important documents (Original) related to my full & final settlement through dtdc courier vide pod no. M32673232 on 19.05.16.

Dtdc delivery person has called me on 21.05.16 to pickup the courier from their kalyan-east branch office personally by saying they do not have service at my location. Further he said if i am not coming to pickup the delivery he will returned it back to the sender i. E. To my company.

He was talking very arrogantly & rudely to me. Further he threatened me that he will do something wrong with my papers & asked me to do anything whatever i want. So i requested him to return back the courier to my sender i. E. My company on 21.05.16.

Today i. E. On 31.05.16 i enquired with my company about the papers but they also did not receive back the courier. I enquired with dtdc courier office also but they are saying my courier is returned back to my company.

My original documents are misplaced by dtdc courier as per their threatening because they did not return the courier to my company and not giving any response also. Kindly help to get back my original documents from dtdc courier.

Thanks & regards,
Pranita hiwale (Mob.[protected])

A parcel was posted from malad, mumbai on 25th may and was supposed to reach ncl pune 411008. The consignment number is m34810932. I am yet to receive my article and your website is showing that the item has been delivered to someone in shivajinagar on 27th may. This is surprising and must be an erroneous delivery by dtdc. I am really upset with the sloppy work by dtdc. I tried contacting your customer care number but every time a song was played to bore the out of me and no person picked up the call.

I started dtdc courier franchisee at kaveripakkam in vellore district. My account no : cf1923, account name: m/s. R. T agency. Due to my personnel reasons i am not able to continue my dtdc courier franchisee. So i closed my account on 01-dec -2015 and also i sent my dtdc courier franchisee cancelled letter including (C-book 2, d book 10, n-1) to the branch manager. After that i received a invoice bill for rs.3236.00 and also the branch manager told me you must to pay rs.33, 000/- etc. Still now i didn't receive my initial payment.

Still now i don't whether my account is running or not.

Consignee address:148, 2nd floor, crescent, gopalan mall, mysore road, bengulur.
I had provided exact address mentioned above to the person in charge of dtdc, khzhakuttamon 23/5.2016. But, he did not mention the exact address. I don't know he did this deliberately or not. As a result, shipment remained undelivered. Dtdc tracking no:r22226377. Puma sneaker shoes were supposed to be delivered to flipkart, bangalore.

Shipment facts
No. Of pieces doc type service type
1 document lite-surfaceshipment travel history
Status location time remarks
Tue, may 17, 2016
Processed & dispatched from dtdc apex bangalore surface apex, bangalore 01:39 am
Shipment booked mangalore super franchisee, mangalore 01:39 am
Arrived at dtdc apex bangalore surface apex, bangalore 08:34 am
Wed, may 18, 2016
Arrived at dtdc facility mangalore super franchisee, mangalore 08:43 am

This parcel shows this status but when i am ask by phone, they donot know about that

Our parents have place an parcel with dtdc on 19-05-16 on karanjia, having consignment no - d26562594. After that the dtdc office of yours in karanjia branch updated the day of receiving the goods on 22-05-16. Still today[protected] we have not receieved the parcel neither their is any update after 23-05-16 in your website. Kudos you have wonderful customer service and website updates... And that is the reason you charge hefty amount.

I had given one parcel to DTDC on 15.02.2016. Tracking# D27174443. DTDC franchisee charged me Rs. 1216/- for the parcel. Parcel was for Leh Ladakh. Parcel reached Jammu & Kashmir and was kept there for almost 15-20 days. With Repeated follow ups with J&K Dtdc, I came to know, that the pin code is not serviceable and the parcel will not be delivered. Here I started emails with DTDC to know the resolution. Again same thing was confirmed by DTDC that the parcel was mistakenly taken and will be returned to origin. Parcel was returned back to me but the franchisee didn't refund the amount.

It was not my mistake that the franchisee didn't check if the pin code is deliverable or not. I don't have DTDC software from where I can check the deliverable pin codes. Franchisee checked and said it can be delivered and then only I gave him the parcel.

Now nor the franchisee nor DTDC is refunding the amount.

I sent a package on 16th may from mudbidri, and that parcel sent bengalore, without delivering this they sent it back to mangalore, tracking result says, it is in super franchisee mangalore, but when i am calling them, they are not responding, i complained about this in branch, but mangalore franchisee, not replying them.//shipper address//
Robert dsouza
Robrose house niddodi kateel road
Karnataka
Mangalore, karnataka - 574274
//reverse package code//
*crp71402012*
//delivery address//
Bangalore vulcanqc
163, bommasandra jigani link road, industrial area, jigani hobli, anekal
Taulk, bangalore district - 562106
City anekal
/ state karnataka
Pin 562106
//courier tracking number //
-nasuborder
Code (S) [[protected]]
Product name (S)
[zyaden black metal half rim
Rectangle frame for men (Size:
Medium)]
Courier manual
Ticket number 23576186
Item price 475
Weight 0.12
Ordered from snapdeal (Place this on top of the packet) tracking results
Tracking no.: b29932866 reference no.: dlvdsr
Shipment dates
Origin:
Moodabidri - mangalore booking date
Tuesday, may, 17, 2016 status
In transit
Destination:
Mangalore status date
Mon, may, 16, 2016 09:43 pm
Shipment facts
No. Of pieces doc type service type
1 document lite-surfaceshipment travel history
Status location time remarks
Tue, may 17, 2016
Processed & dispatched from dtdc apex bangalore surface apex, bangalore 01:39 am
Shipment booked mangalore super franchisee, mangalore 01:39 am
Arrived at dtdc apex bangalore surface apex, bangalore 08:34 am
Wed, may 18, 2016
Arrived at dtdc facility mangalore super franchisee, mangalore 08:43 am all details available, but super franchisee staff not cooperating or nor sending back the parcel to mudbidri branch. That parcel i was ordered prepaid, i am returning it