Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 11613
Resolved
1310
Unresolved
10303
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 441

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Thiruvananthapuram, Kerala, 695005
Website:dtdc.in

I have ordered some jewellery making material from a online store in facebook. They have send the courier on 8th april 2016 from chennai. And courier reached in trivandrum office on 9th april 2016. Till now i didn't get my courier. When i phoned to trivandrum office on 12th april 2016, they were saying that there was no phone number written in the courier address. And they were talking very rude to me. After that i gave my number. They said...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pinal Maru
from Bhopal, Madhya Pradesh
Report
Copy

Delay in delivery/no online status update/careless attitude of agent

Address:Indore, Madhya Pradesh, 452010

Courier docket no z81493656
Booked on 11th apr from chandigarh around 4pm for indore
Today on 13th apr after tracking it online regularly when i did not find any update on where my courier exactly is. I called dtdc indore office they said the courier has not reached indore yet as it was booked late on 11th apr.
The courier contains a very important document and penalty of 300/- charged everyday for not submitting that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mujiburrahaman
from Pune, Maharashtra
Report
Copy

Order status delivered but not delivered to the consignee

Address:274402
Website:dtdc courier company website

Hi,

This is Mohd Mujiburrahaman and my consignment number is Z85192664, this is to inform you that this consignment is still not delivered to the receiver and there is important document in the parcel and if it is not received by receiver within 24 hours then It is not going to be good for DTDC and it will be closed forever. On the packed the delivery address was Gurwaliya Bazar Purbi Chauraha, PO- Gurwaliya Thana- Turkpatti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sakumar
from Hisar, Haryana
Report
Copy

Package having official instrument (small box)

Package (Z[protected] it has been dispatched from chandigarh to gaggal aiport but it is not not recieved at respective location and been misrouted, currently its location is indicating that the parcel is in pathankot but pathankot personnels are reluctant to accept that, that further asked to contact delhi DTDC, on contacting delhi DTDC thaey again ask to inquire from chandigarh station .Kindly help in tracing the consignment its been almost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
999nitinmadaaan
from Delhi, Delhi
Report
Copy

Complaint against dtdc courier service & behaviour of the staff

Address:Gurgaon, Haryana, 122016
Website:dtdc

Myself varanasi hari, i posted an emergency courier to my client in gurgaon as it was extremely urgent for me and my client.They told me that it will be delivered within 48 hours, but its more than 4 days now and the courier is still not deliverd. My consignment no is z87000932.Even i went to dtdc franchise office in gurgaon to know about the status of my courier and they did not respond good....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kriti Bhardwaj
from Bengaluru, Karnataka
Report
Copy

Courier not delivered whereas online status shows delivered (on 1st april)

Address:560068
Website:dtdc.com

Hi team,

My consignment number : b30927555 has not yet been delivered whereas online the status shows as: delivered on 1st april .I logged a complaint also online : 01103139, but no 1 has bothered to revert/call.
I googled out the contact numbers for dtdc-delhi/ambala/solan and was surprised to see that maximum of them are not valid numbers, and the ones that are valid are not picking thecalls at all whereas right at...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:dtdc.in

Tracking No.: P36288401
Booking Date: 7th April.

My courier is undelivered after waiting for so many days.

They are advertising for three attempt, but only one attempt is made.

Also number mentioned but no one called on that number.

Worse and pathetic service, total waste of money and time.

One week has passed and returned but still not received to me.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandyys61
from Bengaluru, Karnataka
Report
Copy

Parcel misplaced

Address:Bangalore, Karnataka, 560016

My consignment was lost by dtdc courier.
I booked the courier on 21 december 2015
Till now, my money has not been refunded

My consignment id - v26643071
Item- mobile( moto e)
Value of item - 5000+ dtdc charges 470

Every time i follow up with the dealer, they ask me to wait and say that the claim process may take 1 year.

Nowhere on there website it is mentioned that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyaswarup
from Ahmedabad, Gujarat
Report
Copy

Non delivery of courier even after 8 days

Address:160012
Website:DTDC

Hi, Myself Dr Tripathy from Chandigarh.I had sent acorier from Sec 15 A Chandigarh on 5th April vide ref. no.Z8291685 to a Gazhiabad address.Though the traching shows that It has reached there on 7th April, due to the callous and lethargic attitude of the agent there it has not been delivered to the desired address even after talking to the person concerned there.It is highly shameful and I condem the action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathi Priyanka
from Visakhapatnam, Andhra Pradesh
Report
Copy

Shipment not received on time. Customer service is the worst.

Address:Visakhapatnam, Andhra Pradesh, 531116
Website:Dtdc

Hi

I have a shipment with awb tracking no:[protected]. The product is out for delivery on april 6th and i haven't received till today i.E., 11th april 2016. They closed their shop before the time. Customer service is not at all responding for my calls they are switching off their mobiles, the worst service ever.I haven't seen this type of service till date. My number [protected]. I need an explanation regarding my package....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanaya Bhathena Sutaria
from Gurgaon, Haryana
Report
Copy

Courier service

Address:395002

My courier was sent from Pune on 6th April 2016, but till date I have not received and when my husband inquired with DTDC office they informed that the delivery guy went to the mentioned address but the house was closed hence the courier wad sent back to their main office.But the comic part is when I called up the same delivery guy he informed me that he was unable to find out the address and when he tried to call me up I dnt answer the call....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debarshi sarbagna
from Kolkata, West Bengal
Report
Copy

Delivery man insisting on cash for delivery

Address:743122
Website:dtdc

This is the second instance that the delivery man at palta, north 24 parganas insisted on a cash payment of rs 10- rs 20 for climbing stairs to deliver shipment. Its acceptable once as a complimentary tip, but why always? My shipments were from Shushrut Ayurved industries, dharwad, Vocabsolution, shakarpur, delhi. I will unfortunately have to inform the vendors to not use your organisation for my shipments. I am complaining as dtdc has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankush Jena
from Bhubaneshwar, Odisha
Report
Copy

Parcel not delivered to consignee.

Address:Khordha, Odisha, 751003
Website:dtdc courier

My consignment no. is G90158917. I booked two no's of parcel on 30.03.2016
when i am tracking this consignment no. on dtdc tracking website its show's delivered while i am not recieved till now pls do something about that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chinmayee Jadhav
from Bengaluru, Karnataka
Report
Copy

Sunday ptp not delivered

Address:560075
Website:DTDC

As promised, the document which was opted for Sunday PTP passport service was not delivered and no one answers the call. Tried the local vendor where booking was done, tried customer care and complain number (from Saturday to Monday 11.35 am) no one answers the call. The vendor very clearly told if I choose PTP Sunday passport service-delivery is 100% for the pin code i submitted. Consignment number E[protected]. Hopeless service. If it cannot...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep Adkar
from Bhopal, Madhya Pradesh
Report
Copy

Complaint about non delivery of envelope indore to pune in 10 days... Still open

Address:Indore, Madhya Pradesh, 452016

Hello

I had sent one envelope of valuable documents from indore to pune.
Sent by: sandeep adkar, indore.
Sent to : ajeet pathak, chinchwad pune.
Consign no. : m 30667622, booked on dated 30 mar, from dtdc outlet, sch 54, indore.
Last status in tracking: dispatched from dtdc. But not received.
Normal delivery, was expected in 4-5 days. As told by local outlet.
Fee charged: rs. 90.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monudamani
from Mumbai, Maharashtra
Report
Copy

Courier package 14kgs lost

Address:Mumbai City, Maharashtra, 400076
Website:Dtdc

My docket no. D27004287 from mumbai on 2 nd march 2016 to kotagiri, tn.
The company is unable to trace the big parcel???? What's the meaning? They have taken more than a month with about 50 emails exchanged but no result.
The agent in kotagiri mr lalit has visited many times assuring that they will trace the parcel!
It's a real shame!
Very very unhappy constomer.
I have pictures of all the personal belongings...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabhat Raj
from Kotdwara, Uttarakhand
Report
Copy

Delay in delivery of consignment

Address:Dehradun, Uttarakhand, 248001
Website:Consumer Complaints

A cosignment no z85850125, was booked on 02.04.2016 from dehradun to be delivered at ratlam. It was told that it will be delivered within 4-5 days i.E latest by 7th april 2016, if booked normal. As per my requirement it was before 9th april 2016 but on friday 8th april 2016, when i checked the status on line the consignment reached at indore on 6th april 2016 and was at indore on 7th april 2016. I was shocked to know the status and loughed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kurlreddy
Report
Copy

Courier not received

Address:Mumbai City, Maharashtra, 400067

Dear Sir

We sent a courier from TADEPALLIGUDEM of Andhara Pradesh to MUMBAI with docket nubmber H64430981 if we track or calling your office simply telling already delivered on 02/04/2016 but actually it not
We are having important documents in that

we are old customers for DTDC still we are getting this type of service so sad

Please resolve this issue with your interference
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suneeth1803
from Pune, Maharashtra
Report
Copy

Courier not delivered and no response on customer care

Address:411036
Website:dtdc.in

Dear sir,
A courier was sent on 29th march'16 from gorakhpur with some delicate items which could be damaged if delivered late. The courier was not delivered even till 7th march'16.
When contacted mr. Tej pratap and also on the customer care no proper response was given to me and yet the parcel was not delivered.
The items in the package will be damaged for sure, so i wont take the delivery and thus would like to file...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560010
Website:Amazon,dtdc

I have ordered for one item from amazon and it came via dtdc courier. The courier person doesnt have manners at all. His name is arun. The order id is[protected]. The dtdc courier id is z86171118. The courier person came to the delivery address i.E. Aptean bangalore office and he is shouting on guard to open the office gate. He behaved very rudely in front of all the employees. When i called him back asking about the incident, he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy