DTDC Courier & Cargo Complaints & Reviews

Consignment number : h65860879

On 14 may 2016, a consignment containing important medical presriptions n other life saving medicines in a sealed envelope
Bearing no h65860879 was booked at vijayawada to be delivered to the following address.
John ebenezer,
Care mr rama krishna, divisional engineer,
D 45, ktps, c colony
Paloncha 507115.
Khammam dt. T s

Today on 17 may 2016, after 3 days the consignment was not delivered and seem to have been lost / misplaced. Regret to inform you, this failure in delivering on time, would end up with serious consequences.
Ince the matter is critical and urgent, please arrange to look into the matter on top most priority and arrange for immediate delivery of our consignment.
Tel nos [protected]
Your immediate action and delivery at the earliest is requested.

Sir i had booked a shipment of no z87040138, and was not delivered since 6 days after booking. Even after my several call it was not delivered and was returned back to the booking address. Even there is no responce by the customer care services and the one if he is picking the call is denying to take the matter by just saying that it is not his/her teritory or area. Even the onlne complaint desk of company is also not working.
Sir this is not the first time, i didn't remember the exact time and date otherwise i had mentioned that aslo.
Sir i request you kindly to take these matters seriouysly.
Thanks and regards!
Pratik bikas

We had provided a document to DTDC office gurgaon on 9th may 2016 and the consignee location is also in gurgaon but the courier is not delieverd by them till yet and when i tried for phone calls sometimes they cut my phone after receiving my complaint or sometimes some official give me some another contact details and when i make a call on such number they again cutted my phone and told me to call to another officials.
This is to inform you that due to your some irresponsible staff a negative image has been created in my mind. I am sharing your the contact details of those who provide me such contact numbers
[protected] = The guy cutted my phone and told me call to customer care number i have a call recording of such guy
[protected]= this guy also told me the same

So please take a strict action against these officials otherwise we are going for legal action for mental harassment and non efficiency in services

I had a package to be delivered which i was tracking online. Friday evening they updated saying undeliverable. I tried calling the office several time, but no response.In fact few times they picked and disconnected. Else wil get line busy.
Decided to go to office, visited one of the worst customer service office. They were behaving as if no one is standing in front of them and trying to get a resolution. Fibally some one noted down my awb number and told be that package has been ent back overnight, where as u should keep it atleast for a day or 2. They told me they would get the parcel bacj and callme. 2 working days now, no response and as usual their number is unreachable.

Dear consumer team,


Shipping details: From Rajahmundry to Rajkot
Docket Number and date: H[protected]/04/2016
Items missing :worth of Rs 34899/-


I am Md.umar mukthar from Rajahmundry, andhra pradesh. I am seller on ebay.in

28/3/2016 ku ek custumer ne mera item apple i phone 6 16 gb order kiyatha ebay.in . maine use 2/4/2016 ku Devichowk courier with the email id "rjmdevichowk3.[protected]@fr.dtdc.com" se rajkot bejatha. maine usme 34899 ke ebay ke labels bhi lagayatha magar unlogane secure pack me nai bezz ke normal pack me bejethe. 3/4/2016 ku hyderabad me kohi hutadiyatha.

uske baad visibel team ne ise investigation kiyatha and finally he tell lost the mobile in dtdc. so, Dtdc visible team mr.pasha and south head miss.spurthi ji indo milke 50% Hyderabad valenku and 50% rajahmundry Devichowk valenku penalty dalete.

usme baad devichowk dtdc courier valene iscase ku close karne keliye booth zooth bolethe. company valeku puche tho. local valenkan jake amount lelo bolrahethe.

maine 3 town police station me complaint rakkatha. unloga bhi records dekke dtdc valenku amount diyo bolethe magar dtdc valley ne amount ny derahe. case karlena aitho case karlo bolte hy .

3town ASI ne batayaki consumercourt me cheating case dalo bolethe. isliye mai online me dalrahu.

Evidance

mera pass iske soob evidance hy call recorde and company mails.

mera pass full file ready kiyatha.

please take up my case.

i will tell my further Deatails.

regard
md.umar
[protected]

I was suppose to receive my college degree by post on my home address. But I never received the same. On inquiring, I was given the tracking number of the parcel which said delivered when tracked online. But the parcel never came to the address. DTDC has given me no answer or evidence of the same. On the top of it, they are not replying regarding the matter even when asked by the their own management. I have a whole mail chain which explains their inability to explain the matter and on the top of it. They were ignoring anyone who inquired in their office in person about the same.
Tracking Id of the parcel - Z82606070
Date of parcel send - 5 March, 2016
Date of Delivery (As mentioned online) - 7 March
Name - Abhishek Anand
Parcel included college degree.
Attaching the screen shot of email conversation showing their inability to explain anything.

We have booked 6 c/box at dtdc dharmapuri, tamilnadu, against lrno:d27994715 dated 07.05.2016 sender name from m/s hatsun agro products to recipient name m/s fillpack technology, (Aryan enterprises)
Ekveera laghu udyog sankul,
Unit no 6, road no 25,
Wagle industrial estate,
Thane 400604, mumbai
Tel[protected]
www.fillpacktechnology.com


While consignment tracking there was no booking details available. Several times communicated to booking office no response. Booking office mobile no:[protected]

I had couriered a backpack via dtdc. It was part of my amazon shopping return to the seller. The tracking number is d27129095. While tracking it shows the item as delivered but the seller has not yet received the shipment. I have raised a complaint#02122632 asking for delivery receipt from dtdc on 9/5/16 but yet to receive any response from them. I replied to the email multiple times asking for status and even called them but not getting any response. Amazon is asking me to submit the proof of delivery asap else they will close the complaint. Kindly help me to resolve the issue. Thanks

Consignment number c62437271.

Consignment booked at dharmapuri collector office branch. Package contains a mobile phone - mi4i.
Consignment not delivered and they failed to return it back.
They lost it.
The dtdc is not providing me the consignment back and not providing me the refund. Raised claim already. It's been more than since i raised the claim.
The booking office is also not taking any responsibility.

Dear sir,
I book a small parcel for mumabi. But it is not dispatch. As per your local office he say that i dispatch on 22/3/2016, when i request to see receipt copy for confirmation. He is not show receipt copy.In that parcel we send a sample piece of company. Doct no is z82526754 booked on 18/3/2016. So many times haridwar office send mail but mumbai office not response.
Parcel worth is 550/pc.
I request

My order refernce number is : (H[protected]. And also it was not showing status after it was dispatched from hyderabad. The shipment not delivered yet to be till 1 week from the date of dispatchment. I want my courier immediatly because it has medicines for my wife. It was shipped from hyderabad to paradeep, orissa. The item is dispatched from hyderabad 05.05.2016.. But it was not shipped to paradeep, it is shipped by doctor from hydearabad.

I had to receive a courier through dotzot sent by netmeds... A medical order which is naturally understandable as how much it can be the urgency of patient.

First, the courier service do not bother about updating the details of product in transit.In my case with the tracking id[protected]This is the only detail that i had been provided regarding the product under delivery), the details were updated till 28th april 2016 and the next updation was done on 9th may after several communication with the vendor who had sent the product via this worst servicing dtdc and the vendor communicated with the dtdc representative.

Second, at last i was happy that the delivery would be done on 10th may 2016 as i received a sms saying the product is out for delivery. But still even while i am writing this complaint i could not receive the product.In fact the worst thing is that the delivery person did not attempt to deliver and updated the status as cid receiver was not available. My family member stay at home 24 hours and even if they tried to deliver and were not able to locate the address they should have made a call to confirm the location.

Till this incident i was thinking about dtdc as one of the best courier service provider that you can leave any bothering about a product if it is with dtdc and it's still one of the most trusted courier service in india. But, after this incident which is not convincible in any means as the branch office bearers of dtdc seem to be mere time-passers and free-eaters. I have developed the perception now that never attach with dtdc.

Please resolve my issue... If possible

Sar dtdc coriyer gudgaon se dawai magwai... Jhansi k liye... Book karaya parsal... Par inhone lalipur bhej diya parsal... Kaafi late ho gai dawai... Khud jaakar gudgaon phir lana padi dawai... Bahut kharcha ho gaya hai... Claim chahiye inse... Jhansi dtdc office jane par bolte hai... Ki gudgaon dtdc walo ne lalitpur bhej di coriyer... Wo jhoot bol rahe hai... Jhansi dtdc ki galti se hi parsal lalitpr gaya...In par case darj karwaiye please
... Consaitment no... Is z86756687 hai... Amit agarwal jhansi k naam se 5 may ko book karaya tha.. Jo abhi tak nahi mila... Aur koi respone bhi nahi de raha.. Plz hel me... My no... Is [protected]

I had raised a request for a pickup of a product on 3rd May but nobody has turned up for the pickup as yet. I have tried contacting them via calls but nobody is responding to the calls neither nobody is responding to the mails which I am sending on daily basis. Kindly help me on this issue asap as I have to deliver the product on urgent basis. I have contacted DTDC as advised by amazon.in as I have to return their product at asap.

Awb V28888243, We sent it from Jodhpur as a premier segment, charged by you thrice, against normal charge, dated on 9th May, 16, but till time that is 10th May, time 18.25, not deleverd by you. And online tracking status shows, last 2.07 pm in process, neither local person response nor your toll free number responded, documents was very much important, and at the time of booking, they people assured us, it would reach at Delhi next day by 2 pm any how.
You see the status, and revert back asap.
Regards
Rajkumar Malpani
[protected]

I booked my luggage from Pune which was to be delivered to Kanpur. They checked the destination pin code and said they gave their services to the location. They told me that it would take about a week to deliver the package. After about a week, I started calling the Kanpur branch, bit nobody was picking up the phone. I tried for two days, but nobody lifted. I then got some other number, and then talked to their branch manager. He called the guy who wasn't picking up the phone. They then informed me that they cannot deliver the package to the desired location. Now, this was a sudden turn around, because they had registered the parcel only after confirming the address. And if i had not mamaged to reach them, they would have sent back all the luggage, which was around 40kgs. This is such an irresponsible courier service, which you can never rely upon. They then told me if i wanted the luggage, i should give them an address close by. So i had to get it delivered close to their office. They should be answerable to someone.

I have taken your premium services..paid extra money, told them its was urgent. Still they have not delivered the packet and sent it back without information..i have still not received any call concerning that.. my Consignment no. Is V28215137

The place where the parcel was to be delivered was easily accessible ..still the packet was not delivered.

Still the packet is back and not delivered..i want them to call me to collect the packet and refund me my courier amout, inorder to avoid further problems.

Dtdc is a brand ..and such things are not expected from them..so i would request u to get this matter sorted as soon as possible.

Moreover it was a money return guarantee scheme...so i dont think that it should be that difficult.

Thanking you

Anju mehta

[protected]

Consignment no V28215137

Dear team
I reside in mumbai .I had changed my address on[protected] .I was shifted to navi Mumbai. My one check was dispatched to my old address .I did not know about that check. It was delivered to one wrong person, without asking me anything on[protected].I have losted my check.When i called on dtdc courier customer care about this issue, she disconnected my phone.Very irritating.Do needful.I have image of tracking no.Do needful.

My name:- rahul priyadarshi
Contact no:- [protected] / [protected]

On 13th march 2016, i have send courier through dtdc with consignment no p33683528. Containing hard drive worth rs 4950. And it contain most valuable project, my 4 year of assignment and report and docunment that i have made in last 10 year and i sending it to banglore.
But as per the information from dtdc office pratik nagar they said 'they have lost it'.

And i haven't received any response from them.. As i have already claim it.
Also i contact to branch manager of dtdc and refuse me for further process.

As student of engineering it cost very important part of my life. And without it i m stuct at this point. Kindly help me out from this serious issue and give me chance to regrow my life by taking it as serious lost of my life.

My tracking number is v28918497.
The package has to be delivered to gurgaon location in 48 hours assured.
It was sent on 4th may 2016, but the date is now 8th and the package is not delivered.
More adding the numbers provided on dddc is not correct to anyone contact.
Econdly the taking for the parcel is only on 5h no further updates.

More adding a complain on dtdc page is not at all working, you just cannot submit the complain. The cache sits over there, i[censored] enter wrong it will say hey dude please correct it but when everything is right just sits there does nothing.

He bad experience with dtdc never gone go forward with the same.
No value for time. Not at all