DTDC Courier & Cargo — consignment not delivered

Address:

560077

For the second time, dtdc representative has not come or delivered my consignment to me. I am very upset and will be sending a strong complaint to the consumer bureau about this. This is very unprofessional and the fact that dtdc has not even bothered to investigate this case is a direct reflection on dtdc pathetic standards of service. Shame on dtdc i am not surprised that https://www.consumercomplaints.in/dtdc-courier-cargo-b100102 has given dtdc a 2 star rating. 7000+ complaints against dtdc and you wonder why dtdc is considered the worst courier service in india.

Kindly review the tracking details (D72445xxx) also embedded below. On feb 26 it states that the courier came to my house and then did not deliver as i was not home. Same on feb 27 and feb 28. And then on march 2, it has been updated that my address is ok but there is no such person?

1. Fact 1 is that no dtdc courier attempted to do the delivery either on feb 26, 27, 28 or march 2.
2. Fact 2. I have given my full complete address including the landmarks of 2 prominent schools in between which my apartment lies. I have provided my apt number, name, road, area and 2 huge schools as landmarks.
3. Fact 3. I live in an apartment complex always manned by a security guard who collects parcels on our behalf. No one from dtdc came or attempted delivery of your parcel
4. Fact 4. Numerous deliveries from professional couriers, fedex, bluedart, amazon, flipkart are delivered to my apartment everyday without a problem.