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Ecom Express Complaints & Reviews

1.8
Updated: Aug 20, 2025
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1268
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Ecom Express reviews & complaints page 2

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B
baagarwa
from Agra, Uttar Pradesh
Sep 16, 2019
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fraud people

I awb #[protected] have submitted request for phone pickup 5 days before but it is not yet done.
All pickup guys are fraud as they are resolving the request without pickup.
I have called up 5 times till now but to no avail.
These fraud guys are giving one ring only on mobile then close the request. & sometimes without visiting the house.
I am totally fed-up with ecom now...
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A
Ajith v m
from Mumbai, Maharashtra
Aug 20, 2019
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delivery of product in payyanur

Address: Kannur, Kerala, 670306

We ordered a product from flipkart and they try to deliver it through you. Your employee behaved very badly and told us that they won't deliver the order. We ordered the same product for 3 times and they don't deliver the product. They say that we cancelled the product. But they didn't even contact us. If these is going like this we will proceed it legally through consumer court or locally. Look in to the problem it's a matter of your reliability....
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D
dalita
from Ernakulam, Kerala
Jan 11, 2019
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shipment rto lock and revoked

Address: Ernakulam, Kerala, 682032
Website: ecomexpress.in/tracking/?awb_field=285464894

Dear sir,
I ordered and item 21st dec 2018, and parcel is come to my location as shown your site as 30th dec 2018. Jan 1st 2019 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called (11/01/2019) at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked revoked.
I...
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176 found this helpful
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S
Suganya B
from Delhi, Delhi
Dec 1, 2017
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product is out for delivery but not delivered

Hi,

I have made a prepaid and the awb is[protected]. I got the message stating that the shipment is out for delivery on 30th nov. But the delivery guy called me in late evening and said that he was not able to deliver it today and will deliver tomorrow however he updated the tracking status as rescheduled under customers request which clearly i din make. Then today, dec 1 i raised a complaint in amazon and again i got shipment...
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S
Suganya B
from Delhi, Delhi
Oct 4, 2017
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address unlocatable - consignee not contactable (fake status)

Address: 641108

Hi,

I placed a order using myntra and my order was divided into 2 shipments and it was sent through ecom express. However, after receiving the out for delivery message from ecom express, i did not get any call from the delivery person and by the end of day they changed the status of my shipment to "address unlocatable - consignee not contactable". Without even contacting the person just like that they have updated the tracking...
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G
gauravsingh1310
Nov 22, 2015
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Cancel my order now..

Address: 110037
Website: ecomexpress.in

I am gaurav singh from varanasi and I have placed an order on askmebazaar with you having courier partner I want to cancel my product with tracking Id[protected] of value rs 363 Because I am not present in my city and I have already told to askmebazaar to cancel my order but they were told me the product is dispatched now So plz cancel my order with askmebazaar order id DGA7211594 and plz cancel it now......
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113 found this helpful
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S
samir tamboli
from New Delhi, Delhi
Oct 30, 2014
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Fraud Courier Agency

Address: Pune, Maharashtra

Ecom Express (http://www.ecomexpress.in/) I have ordered Mobile from Snapdeal (Tracking no[protected]. From last 15 days my product is showing "In transit", Their customer care number doesn't work. Ecom Express should stop their business and stop people making fool...
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67 other people found this review helpful
67 found this helpful
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S
sandeepsinghrnc
from Ranchi, Jharkhand
Apr 23, 2014
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Fraud company ECOM Solution

Address: Ranchi, Jharkhand

My Name is Sandeep Kumar Singh, a resident of Ranchi, Jharkhand.
On 21 January 2014, I bought MULTY RECHARGE SOFTWARE & HARDWARE from ECOM SOLUTION, after meeting with Mr. Ambrish Sadhu at 11, U.N. Brahmachari Road, Constantia Building 6th Floor, Regus Constantia
Kolkata - 700017, West Bengal, India on 21st January 2014.
I paid him the agreed amount of Rs. 1, 10, 000 (Rupees One Lac Ten Thousand in 2 installments,...
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G
Gurpreet Singh manhas
from Mumbai, Maharashtra
Jul 12, 2011
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i want my money back

Address: Mumbai Suburban, Maharashtra

this ecom ads company has taken Rs1200/- for ad posting job and fooled me it is a fraud company it says that it is amember of CISQ federation & ISO9001:2008 company i am complaining of this fraud company ,i want this company scealed,so thad it can't make any body a fool & i want my mony back.
i want these fraud people behind the bars,
govern ment should take serious action against such fraud proples running such...
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K
kumarsnk
from Chennai, Tamil Nadu
Aug 27, 2010
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site is not opening

Address: Chennai, Tamil Nadu

WITH THE RECOMMENDATION OF OF Ecom ADS
4/6 4th floor, Kongu Complex ,
Sankagiri Main Road, Tiruchengode
Nammakkal (Dt) Tamil Nadu- 637211
[protected]
[protected]
I TOOK AD POSTING PACKAGE PAYING 1200Rs. ON 11/08/2010. BUT SINCE YESTERDAY I CANNOT OPEN THE SITE AND SEVERAL MESSAGE SENT TO [protected]@adposting.co.in and copy has been sent to [protected]@adposting.co.in but till this even the site could...
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J
jansur
from Mumbai, Maharashtra
Aug 21, 2010
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login not accessing

Address: Dahod, Gujarat

I am a member in ECOM BPO adpostingjobs.co.in since may 2010. It works smoothly till 19.08.2010. Yesterday i usually fed my username & password in login. But there was displayed as 'invalid user name & password, try again'. I send email also. but there was no reply till date. I tried their phne number also. but the number is switched off....
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E
evlprao
from Dhone, Andhra Pradesh
Aug 4, 2010
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fraud company

Address: Tamil Nadu

http://www.theadpostingwork.com/ THIS IS THE MAIN LINK THIS ECOM ADS IS USING TO CHEAT YOU BY GIVING YOU A FORM TO GIVE YOU MEMBERSHIP.
ECOM ADS IS A FRAUD COMPANY SIMPLY COLLECTING MONEY FROM CUSTEMERS AND GIVING USER NAME AND PASSWORD AFTER LOGIN INTO THE THEIR SITE THEY ARE GIVING OTHER URL AS http://adpostingjobs.co.in and they are advertising from different sites to cheat you.they even doesnot give any contact address.simPly they...
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A
Aman Dahayat
Mar 12, 2025
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I am writing to formally lodge a complaint against Ecom Express for its unprofessional and negligent service regarding my package delivery. My order, with AWB Number: [protected], was scheduled for delivery on 9th March 2025, but as of 12th March 2025, I have still not received it.

Nature of the Complaint:

1. Unresponsive Delivery Agent – The delivery person is not answering calls despite multiple attempts.
2. False "Customer Not Available" Status – The tracking status falsely claimed I was unavailable when I was waiting at home for the delivery.
3. Customer Support is Unhelpful – When I contacted Ecom Express customer care, I was only given automated options with no way to talk to a real agent. Instead of solving my issue, I was told to press "1" to reschedule, which is completely unacceptable.
4. Delay & Mental Harassment – The package has been stuck in transit without updates, causing me stress and inconvenience.

My Demands:

1. Immediate delivery of my package within 24 hours or a proper update on its status.
2. Compensation for the time and mental stress caused due to false updates and unresponsive service.
3. Strict action against such negligence and deceptive practices, which are affecting thousands of consumers.
Ecom Express customer support has been notified about the posted complaint.
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    S
    Shaswatshah
    Feb 20, 2025
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    I have ordered a green aeropress and was supposed to receive that on 13 feb and now it’s been more than 7 days and the customer care of ecom express, there’s no one to receive any call or anything . Ecom Tracking Id - [protected]

    Please look into the issue,
    Ecom Express customer support has been notified about the posted complaint.
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      Arno2604
      Feb 1, 2025
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      I am writing to express my concern regarding an issue with my recent order (Order Number:[protected] placed on Amazon. According to the tracking details provided by Ecom Express (AWB: [protected]), my package was marked as delivered on January 26, 2025. However, I have not received the package, and the expected delivery date was listed as January 28, 2025.
      No Contact Details About Final Delivery Point (Its Ecom Express Razole), No source to contact with them.
      Ecom Express customer support has been notified about the posted complaint.
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        H
        harshithav
        from Hyderabad, Andhra Pradesh
        Jan 20, 2025
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        Address: Four Square Elegant Block A, Road Number 5, Madhavapuri Hills, PJR Enclave, PJR Layout, Chanda Nagar, Miyapur, Telangana

        Respected site,
        My AWB no is[protected]
        And my order was shipped on 10JAN and i didn't receive any call or the shipment was not brought to my address and I just received a message that you are not available during the delivery please reschedule your delivery. I rescheduled the delivery but there isn't any update. So, I have dialed to the number in queries section and I have rescheduled my delivery but when I checked the tracking link it is shown as OFD Lock By Outbound Customer Care.
        Please help me.
        Thank you
        Harshitha V
        Ecom Express customer support has been notified about the posted complaint.
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          Mohammad asif sofi
          from Badgam, Jammu and Kashmir
          Jan 17, 2025
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          Address: 191111, Putlibagh, budgam

          I order a product from flipkart, after one week i recieved message from Ecom express that product is out for delivery but when i call the delivery boy he told me sorry tommarow it will be delivered, but then i contact him again but not receive my call, After that i check my status it shows parcel RTO locked. I don't know why they do this thing even the distance was not too much. Kindly resolve my query Awb Number is [protected]
          Ecom Express customer support has been notified about the posted complaint.
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            anjali000
            Dec 26, 2024
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            My parcel has been showing 'out for delivery' since 23rd December. The delivery boy has been saying every day that he will deliver it the next day, but he didn't deliver it even by yesterday evening and now he is not picking up the phone. And today morning it is showing 'attempt restricted ofd lock'. Please resolve the issue. I need that parcel urgently."
            Ecom Express customer support has been notified about the posted complaint.
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              T
              tanvi9
              from Mumbai, Maharashtra
              Dec 16, 2024
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              Address: Ecom Express

              My Campus shoes have not been picked up since a month despite 6-7 return requests which I have put on shopsy app. Every time I put return request which gets approved and cancelled within few hours. Ecom Express sends me sms that it will be picked up today and within few minutes it gets cancelled from Ecom Express. I want urgent refund and pickup done.
              Ecom Express customer support has been notified about the posted complaint.
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                Aaar5
                Dec 9, 2024
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                My order shows out for delivery then failed delivery attempt and no attempt is made. On 7th December( sat) and 8th December (sun). I received this message on Sunday and on calling the number 10 times. The person with this number [protected] picked up and then rudely cut the call saying it’s Sunday and not to disturb him. When I asked for his name he cut the call abruptly. On Truecaller it’s shows Abdul Rahuf. He then switched off his phone altogether. And after turning it back on kept cutting the call. What kind of professionalism is this? If the delivery is not done on Sundays why is it showing attempted ? And why send a message to call certain number if the person has no interest in working.
                Ecom Express customer support has been notified about the posted complaint.
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