Epson India Complaints & Reviews

I purchased a printer e year ago an Epson printer.
Like me are thousend of people with a similar complaint. Is about the ink container and pad replacement.
I am a very talented person, I also have a eletric knowledge from collage. So I serviced my printer, new, pad, new container, but the message showing is the same; ink pad insaturated, contact your dealer.

The real fact is that Epson have specila sofware tool to reset the faulty error on the printer.
Those sofware are not available to the public.
Of course Epson want to sale every year a new printer or want you to take your printer to their own techinicians.

WHAT IS HAPPENING IS THAT THEIR PRINTER HAVE A CLOCK, when it reach the end the printer stops working .
Can you immagine if your car wiull do the same one day, and for you to take it to a mecchanic charging as much as he wants?
What about skilled people like me ? why cannot do a service to my own car ?

I am sorry but this will have to be stopped.
Is an illigal robbery to people like me. to the nation itself
Those are crooks .

I will do my very best to espose them on every web site as I can.

I have Purchased Epson Stylus TX121 All in one Printer one year ago.
I Used Epson 71N and 91N black Cartridges many times as they say to buy original Epson genuine ink cartridges but it didn't print pages as they mentioned on the box
like Epson 71N Should print around 250 pages but the actual output is hardly 120 pages it costing me almost above Rs.3/- per print same output and cost ratio to 91N Cartridges
Printer is awesome but the carrying cost for home users like me is too high which is frustrating and giving me the feeling that i have been fooled with the lower price of the printer Rs. 3200/-.
the cartridge becomes empty many times when it was needed.
print cost is not as per mentioned on Epson TX121 box which guarantee the per page print cost is less than Rs. 0.50/-
Per print cost in cyber café is Rs. 1/- to Rs. 3/- today

Purchased epson FX-2175 on 27.04.2011, but giving repeted problem. Every btime the service centre guy taking few hrs but with littele results. Due to my nature of business difficult to kill time. As the product is giving trouble since begening wwnt to replace, but not getting proper reply fro m the company.seRIAL nUMBER jnvy088989

One Epson all in one CX5500 Serial No. K37V016658 purchased on 07 Feb 2008 from Prestige Computers & Technologies which was having 2 years warranty and within warranty period 2 times printer become unserviceable and made it clear by Epson service IMAGE IT SOLUTIONS, Shop No. 8, 1st FLOOR, Panchasheela Towers, Parklane, Secunderabad-500 003 Phone [protected]. Before 3 months from today just after completion of warranty again printer become unserviceable and again I contacted same Epson Customer Care they played with so many ways last 2 months as printer was in my home town (West Bengal). I compeled to bring back the printer again in Hyderabad and again I contacted and Epson CS told to contact IMAGE IT SOLUTION. I contacted IMAGE IT SOLUTION and they told motherboard problem and it will spend 3500/- so better to purchase new one. Presently same printer costing in market 3300/- and I asked them how repair cost can be more than new one? They not replied and told me company only interested to sell cartridge. Then I email on 21 May 2011 to Epson Customer Care and told them if it so then you are compelling me to go consumer forum, after 2 days on 23 May 2011 they contacted to me and told they will do the needful within day but after that they neither contacted nor done any thing. On 26 May also I email them but not replied. Kindly make arrangement to repair the the said printer. My mobile no. [protected] and email id: [protected]@yahoo.co.in

WORST SERVICE BY EPSON AUTHORISED SERVICE CENTRE HELIX AUTOMATION (P) LTD IN CHENNAI .THE PRINTER WAS SERVICED AND RETURNED BACK AFTER A MONTH THAT TOO WITH A PROMISE TO REPLACE CATRIDGES BUT ALL FALSE PROMISES. I AM UNABLE TO USE THE PRINTER AND WITH UMPTEEN CALLS TO THE CENTRE WE HAVE RECEIVED NO RESPONSE PLS GUIDE FOR FUTURE ACTIONS

It seemed very amusing when, Mr Nayaz Ahmed on [protected] with reference number of the call 965111. Informed me that Calcutta does not fall under the Category of a Metro City.

I wanted to order a cartridge ( 73N) for my Printer Recently purchased.

Why has the company been advertising about "call for a cartridge". When its unable to service in Calcutta.

I guess this is a perfect case for Consumer Court. As in how big companies Misguide or just take out ads but do not provide service ...

As I stated that from beginning I tried several time over your toll free numbers and more over from where I purchased that co wind of within 6 months from that onwards I am getting troubles but your kind information that HiTech co came once and changed the head of printers and it was not serve the purpose as such I have lost my warranty period. Now I have called from Gautam Ganguly and he asked me that I have to bear charges which is very painful to me moreover uour cartridges of ink throwing vigorously which is should not to be and I am suffering from purchase date.
Will you please consider my case to attend the call on FOC basis.

Uday Mukherjee
Contact No [protected]

The Epson printers costs lest but the company surely make you fall in a trap by compelling you buying new cartridge again & again and they make their income from cartridges as they get empty automatically because the chip sets it to zero .After installing its compatible ink cartridges 91N its ink level decreases significantly during every operation on/off operation of the printer[10% of the previous ink level approx]. Black 91N cartridges only give you 5 to 6 printouts whereas in their website they claim 170 printouts of each this type of cartridges.It will loose 70% of its ink level if you try alignment which is perfect for printing.realignment requires again if you change a 91N cartridges with a 73N cartridges.Pressing reset also decreases the count may be to zero and you have to buy your cartridges again.Their after sales customer care is also hopeless.This is a clear case of violation of the competition act.The printer shows better print quality but all their cartridges expired before the promised time span. They are just pickpocketing every customer with costly cartridges which are not refillable. We request to the consumer forum to stop this type of cheating business, and give us relief from this fatal company.

I am Pritam Chanda pro of Stodio Mood, Kolkata, bought a printer of Epson with
following details: Epson Picture Mat 215 serial no KSUK 009185. Sir my printer
is still in warranty. From some months it was creating disturbance, so send my
printer to get repaired in high tech service kolkata in September.

Now it is more than 4 times , that I have sent it to get repaired. And even
after so many times, I see problem persists.

I remember last I gave my printer on 9.9.2010 and accroding to Kolkata
officials, it is still in Bangalore and on the stage of repair.

I feel handicapped without my printer and since I am a professional
photogrpapher, my work is highly effected.

Infact i have spoken with with Suresh R, regional head of Kolkata but all my
actions were in vain.

Thanks & Regards

Pritam Chanda
[protected]

The Printer using at Community Health Centre Wandoor orking now.
Due to short circuit the code wie burnt 2 months ago.
Change of board may be nenessary.
Warranty period expired.



Medical Officer
CHC Wandoor
Contact Number +91 [protected] (user Firoz)

sir i ahve purcased a epson printer.

i was having some problem with the printer.i called them and lodged my coamplaint. the printer was taken away by the epson people and after a period of 10 to 15 days they returned me the printer sayin it is working properly.it worked ok for few hours and the problem still exits when i called up the call centre the sent me the same guy mr hemant.he is unadle to deal with the problem.today when i called himhe thretend me and abused me .this is not done.

Dear Sir,
I being a consumer of your product would like to state that, I have been through lot of difficulties in taking Service form your Service Provider. I have bought an EPSON PRINTER "EPSON STYLUS TX110 " and is under warranty period. But your service provider is not cooperating with me. I have given my PRINTER for service on 30/8/2010, as it was not working properly i.e. I was not able to take any print from my printer. The Service provider told me that it will take around 3-4 days to get to my warranty and provided me a Telephone Number for any quarry [protected]. But this Telephone Number is out of service, So I have to reach to them for any further quarries. They also don't take any job seriously which are given to them under warranty. I have to face a lot of problem as I am not having my printer by my side.
I have a question for you if my warranty period expires then what will happen ? If these are the types of your warranty claims then WHY does your company provides warranty on any product ?
I am a citizen of JAMSHEDPUR, JHARKHAND.

Kindly look into my matter seriously as I am going through lot of difficulties without my printer.

Seeking the best act of kindness from your desk.

Regards.
Harish kumar.
Jamshedpur
My complaint number is P700.
My printer model is TX110 (all in one)

Bought Epson Stylus TX111 from Indiatimes shopping online. Seller was Epson India Ltd Sold the product very costly online for 3999 actual cost at dealers in the market only[protected].

Then the inks lasted for only first few prints - around 20 - 10 prints and 10 photocopies.
Ordered new black ink standard pack
after head cleaning - usual for new cartridge as informed the ink is already half after just 5 text prints.

Ink cannot be refilled, chinese cartridge wont work!! so have to buy only original no other option!!

Its a nightmare easier to buy - cheap but very high running costs!!
company says standard pack - 250 pages - bull - real - 20 pages only
economy pack - 150 pages - 15 pages only

Even the dealer suggests to buy HP instead for low running costs!!
was looted!! even the printer wont sell for 1000 now, dealer offered only 500 in exchange for new hp for only 3 month old epson.

Please send some one to install my new epson ink

I HAVE BOUGHT A EPSON PRINTER TX110 ON 02/04/10 FROM E-ZONE KAROL BAGH. THEY TOLD ME THAT IT HAS INK CARTRIDGES IN IT BUT DOES NOT TOLD THAT THEY ARE ONLY FOR DEMO PURPOSE.IT HAS GIVEN ME ONLY 8 PRINTOUTS SO AS IT IS IN CARRY IN WARRANTY I HAVE TAKEN IT TO THE WORKSHOP IN KARAMPURA & THE PERSON THERE HAS TOLD ME THAT I HAVE TO PURCHASE I NEW CARTRIDGE OTHERWISE IT WON'T WORK. SO I HAVE PURCHASED NEW CARTRIDGE 91N SERIAL NO.[protected] FOR RS 250/- FROM ARUN ELECTONICS & ELECTRICALS IN KARAM PURA. THE COMPANY HAS TOLD ME THAT IT WILL GIVE ABOUT 150 PAGES. BUT IT HAS ONLY GIVEN ME 20 PAGES. & NW NO BODY IS LISTENING IN THE COMPANY & SAYING THAT WE CANT DO ANY THING U HAVE TO PURCHASE A NEW ONE AGAIN.PLZ LOOK INTO THE MATER & SOLVE IT.

PRINTER IS NOT WORKING PROPERLY

Hi
this is naveen garg from delhi. working as reporter in Vyapar KIrti news paper.

bhai log koi epson company ki di hui gaurantee par believe na karna. apne aap woh log kabhi bhi gaurantee khatam kar dete hain. aur baad main bolenge [protected] par warranty update karwa lo. waha phone karo to bolenge hum log warranty update nahi kar sakte aise.. aap bill and printer leke service centre pahuch jaao. waha woh log apne system check karenge unke system main out of warrnty ho to bas apka bill kuch matlab nahi rakhta.

bewkoof banate hain . Inki to report banake Newspapers main publish karwa dunga. Dhoti khul jayegi EPSON KI.

Naveen Garg - [protected]
Vyapar Kirti
www.vkirti.in
naveen.[protected]@vyaparkirti.com

Hi this is naveen garg. i have bought EPSON dot mattrixx printer on[protected] which serial number is G7XY010866.

EPSON have good name in DOT Matrix printers. But i think now they start compromise with quality. i have bought that printer in april 2008 and i had been complaint for that head service in august 2008. in 4 months its head stop working.

now in 2 years[protected]. they said warrnty for 2 years. now i called they said out of warrnty. its logic card not working. i had wipro printer before. i used it almost 7-8 years. and EPSON good name in DOT Matrix printer didnot worked 2 years properly.

so friends think about to buy EPSON Product .... u must not be wasting ur money.

Naveen Garg
[protected]
delhi.

I MADE A COMPLAINT ON EPSON TOLL FREE NO. REGARDING MY UNDERWARRANTY SCANNER PROBLEM 1 MONTH AGO. FROM THAT DAY 10-12 TIME SERVICE EINGINEERS OF ESPON VISITED MY OFFICE TRIED TO REPAIR THE SCANNER BUT EVERY TIME THEY KEEP ON SCRATCHING /DAMAGING THE BODY OF SCANNER BUT NOT ABLE TO REPAIR IT, I SPOKE THEIR SENIOR PERSONS OF MUMBAI AND THANE BUT THEY REFUSED TO REPLACE MY SCANNER ON ANY CONDITION. NOW I DONT NO HOW MANY MONTHS IT WILL TAKE TO REPAIR MY SCANNER. PL. HELP ME TO GET REPLACED NEW SCANNER FROM ESPON , BECAUSE THEY ARE NOT ABLE REPAIR MY SCANNER FROM LAST ONE MONTH AND GIVE ME FRESH WARRANTY ALSO.

PL. GIVE WARNING TO SUCH COMPANIES FOR NOT GIVING BETTER AFTER SALES SERVICE.

REGARDS,
Satish Bute
Mob.: [protected]

!!!!!!!!!!!!! NEVER BUY EPSON PRINTER !!!!!!!!!!!
I have bought Epson CX5500 and 91N black gives only 2 or 3 pages print and becomes empty. Color text print only 2 pages of a bank draft and cyan becomes empty. I think epson sells printer at a low cost and then makes money from cartridges its a trap A customer cheating policy.
Epson makes printer like this. I[censored] make off and then ON the printer, at least 10% ink will be gone and becomes empty after 2 or 3 pages print with mode set plain paper. Even sometime system shows 60% ink with new cartridge after charging process.
Actually 96% ink goes in charging process and 4% gets utilized in printing. Very bad cartridge chip eeprom settings
I HAVE PURCHASED 3 TIMES within a month the 91N cmyk set(Rs. 1000 per set) in a hope that this set will work fine and a page print cost more than 200 rupees!!
These printers are INK soaking GAINT
ONly way: USE AUTO RESET CHIP with refillable cartridges which is not available in india.
TOTALLY FALLEN INTO A TRAP.Finally I have discarded the printer to get out of the trap and planning to buy HP printer