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Fabpanda Complaints & Reviews

www.fabpanda.com

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Updated: Aug 24, 2015

Complaints 153

Resolved

6

Unresolved

147

Bad 😕 It seems that Fabpanda has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Fabpanda reviews & complaints page 7

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Address: Bangalore, Karnataka

I ordered two products from fabpanda on 20th Jan 2015 through credit card and got a intimation mail that will receive my product in 10 days. But till now i haven't received my product. When i am trying contact customer care on toll free, it is going to some recording device and no one is available on the other end to answer. I tried to contact through a voice mail but not receiving any reply from anyone. I have contacted on these email ids: [protected]@fabpanda.com, [protected]@fabpanda.com, [protected]@fabpanda.com But not received a single reply. They are not even cancelling the request and refunding the paid amount. Please help.

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Address: Gautam Buddh Nagar, Uttar Pradesh

my order id is 32428.i placed my order on 15/01/2015.they mailed me the product will reach by 7-10 days..still product is not dispatched from their side.p paid all the money for my order in advance by credit card.they are not replying me on mail, even not pick the call.i m kindly requesting you please take strict action against this fraud sites.these sites misguide the people like me.i saw a lots of complain against fabpanda .i want to claim my money.please help me.

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K

kanchan kathpalia

from Delhi, Delhi

Feb 16, 2015

they are still not responding and not giving me money back..please help me

K

kanchan kathpalia

from Delhi, Delhi

Feb 18, 2015

they are still not responding and not giving me money back..please help me

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Address: Ernakulam, Kerala

hello I am Naziya Hameed. I have ordered several items from the fabpanda site. My order number is 34407 and the delivery dispatch date was 22.1.15. I don't receive any mail or sms regarding delivery of the product or nothing. And I have paid for it already. I want my money back sir. Pls kindly do the needful

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Address: Sonitpur, Assam

I had purchased 2 items on 20-01-15 with my order number 34661. They sent me a message that the est dispatch dat will be 22-01-15. They mailed kme that they have recieved the payment. But after 20-01-15 no response from them... no email regarding dispatch details, tracking number, I even dont know whether they have deliverd it or not. their customer care number is always out of reach n if sumtines connect they jst ask for voice mail. What a rubbish. I want my money back. Pls suggest what to do now how to get my money back.PLLSSSSSSSSSS HELPPP

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Address: Hyderabad, Andhra Pradesh

Hello I have placed an order on FabPanda on[protected] yet there is no info on delivery.. Called many times and mailed them but there is no response. Even the online payment has been made. There is no way of cancelation too please do help in receiving money My order no.36096

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N

Nikki16

from Chennai, Tamil Nadu

Feb 3, 2015

Order ID: 38519
Date Added: 28/01/2015

This is seriously not a professionalism.
No notifications, no delivery from your company.
I haven't received any notification till now about my product and tracking is also not possible.
Please reply soon

A

AshaChacko

from Ernakulam, Kerala

Feb 4, 2015

I had made an online purchase on Fabpanda through credit card on 6th Jan 2015. The order hasn't reached yet and no information regarding the product status is available. I had made a couple of calls to the customer care and forwarded a few mails.No response has been received.

Regards,

Asha

A

AshaChacko

from Ernakulam, Kerala

Feb 4, 2015

I had made a purchase at FabPanda through credit card payment, on the 6th of January 2015. I haven't received the order yet. I tried contacting customer care (sent mails and called the CC no.) but no response from either sources. Please inform me regarding the action to be taken.

A

alimohammed123

from Delhi, Delhi

Feb 10, 2015

Hi Support team,

I have placed order in the month of jan 28th for which till now i have not received any dispatch information. even i have followed up thrice for the same. Kindly let me know what is the status of my order. All my order details are mention in the follow up emails.

[protected] Forwarded message[protected]
From: Ali Mohammed &lt;[protected]@gmail.com&gt;
Date: Tue, Feb 3, 2015 at 10:30 PM
Subject: Re: FabPanda - Order 38666
To: FabPanda &lt;[protected]@fabpanda.com&gt;

Hi Team,

I have not received any confirmation message of my product dispatch, kindly let me know when can i expect this product to be reached my location.

Feel free to reach me on : [protected]

On Wed, Jan 28, 2015 at 9:20 PM, FabPanda &lt;[protected]@fabpanda.com&gt; wrote:
FabPanda
Thank you for your interest in FabPanda products. Your order has been received and will be processed once payment has been confirmed.

Order Details
Order ID: 38666
Date Added: 28/01/2015
Payment Method: Credit Card / Debit Card / Net Banking
Email: [protected]@gmail.com
Telephone: [protected]
IP Address: 182.72.168.130
Payment Address
Barkha zama zama
Theorem india pvt ltd. #67C, Hootagalli Industrial Area, Mysore -570016
Theorem india pvt ltd. #67C, Hootagalli Industrial Area, Mysore -570016
Mysore 570016
Karnataka
India
Product Model Quantity Price Total
Western Look Black and Brown Poly Cotton Skinny Fit Jeggings - Combo Of 2
- Size: 28 WL99 1 Rs.649 Rs.649
Western Look Gray Solids Poly Cotton Round Neck Sleeveless Top for Women
- Size: M WL40 1 Rs.299 Rs.299
Western Look White And Black Full Sleeves Top
- Size: L WL16 1 Rs.299 Rs.299
Sub-Total: Rs.1, 247
Total: Rs.1, 247
Please reply to this email if you have any questions.

A

alimohammed123

from Delhi, Delhi

Feb 10, 2015

very worst customer care

N

nainasahu

from Noida, Uttar Pradesh

Feb 13, 2015

i had placed an order on 1/2/2015 and it has been 13 days but i have not received my order ...my order no. is 40402 and it is a white woollen jacket .They are not even picking up the phone and not replying any mail ...pls help me out so that i can get my order...

E

Etty

from Rudarpur, Uttar Pradesh

Feb 23, 2015

I ordered a pair of shoes from fab Panda almost a month ago, till now I have not received the order and even the order has not been dispatched yet, I tried to call them but there number is always engaged, it never works, Now U am trying to get my refund, I have sent them almost 7 emails but there is no response on them also, please suggest as to what should I do in order to get my money back from this fraud company

E

Etty

from Rudarpur, Uttar Pradesh

Feb 23, 2015

I placed an order on fab panda for a pair of shoes almost a month ago, as of now the order has not been delivered neither the order has been dispatched, I have already paid the amount via my credit card, I tried to call their number but there is no one there, it always go busy, I sent them dozens of emails but no one is responding, below are my order details, please help me getting my money back please: Thank you for your interest in FabPanda products. Your order has been received and will be processed once payment has been confirmed.To view your order click on the link below:https://www.fabpanda.com/index.php?route=account/order/info&amp;or...⇄ DetailsOrder ID:38554Date Added:28/01/2015Payment Method:HDFC CheckoutEmail:rustagi.[protected]@yahoo.comTelephone:[protected]IP Address:110.172.175.102 Payment AddressEtty Rustagi2758, Gali Ram Roop, Subzi MandiGhanta Ghar Near Robin CinemaDelhi 110007DelhiIndia ProductModelQuantityPriceTotalPeach Factory Classic Red &amp; Black Pumps - Size: 37PF1051Rs.499Rs.499Shipping Charges:Rs.50Sub-Total:Rs.499Total:Rs.549Please reply to this email if you have any questions.

S

sailaja.sailaja

from Hyderabad, Telangana

Feb 24, 2015

Hi,
I ordered a dress from Fabpanda with order id: 34698, but it has been more than a month i have not received my order.
I have tried contacting customer care several times, but the customer care number never got connected.
Also, i have mailed them many times, but still there is no response from their side.

Thanks,
Sailaja

A

ankit puria

from Bhopal, Madhya Pradesh

Feb 25, 2015

I have placed an order on FabPanda on[protected] yet there is no info on delivery.. Called many times and mailed them but there is no response. Even the online payment has been made.
Order Id is C9196

S

Shalok

Mar 3, 2015

I have ordered a mi800 power bank on 6 february..
I paid my amount threw my debit card which is of Rs.799. My order number is 42736. Please reply as soon as possible. As its already too late from the estimated delivery time.

S

Shalok

Mar 3, 2015

I have ordered a mi800 power bank on 6 february..
I paid my amount threw my debit card which is of Rs.799. My order number is 42736. Please reply as soon as possible. As its already too late from the estimated delivery time.

H

HimanyShah

from Chennai, Tamil Nadu

Mar 3, 2015

With constant complaints over their online messaging service I get no reply. I made an online purchase with fabpanda and only received 1 item. Rest they cancelled it on their own without my concern and didnt bother to refund the amount I paid. Their toll free number never gets through nor do I get an email reply of the complaint heard. As if no one is there receiving any kind of emails. Such a waste of money.

P

prashita swami

from Delhi, Delhi

Mar 10, 2015

Hello, I placed an order of Western Look Multicolour Poly Cotton Skinny Fit Jeggings - Combo Of 2 . Order no.- 46361
I didn't received my order yet.

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Address: Krishnagiri, Tamil Nadu

Hello I have placed an order on FabPanda yet there is no info on delivery.. Called many times and mailed them but there is no response. Even the online payment has been made. There is no way of cancelation too please do help in receiving money My order no. Is 29982

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G

Gothwal Pushpa

from Jaipur, Rajasthan

Feb 17, 2015

I ordered the following item on your website as mention bellow. But i could not get any status about this and i just want to cancel my order. pls tell me process of that and return my money. your service is very poor and your website is look like fake website. your customer care service and all the services are very poor. pls close this website if you cannot maintain the things. your website offer the things on discount to attract customers. and after taking the money no respond from your site. stop doing this all your activity is discouraging the other customers to stop online shopping.

Order Details
Order ID: 39801
Date Added: 31/01/2015

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Address: New Delhi, Delhi

i had ordered 3 shoes on 17th jan and even till date even after 14 dats I have not even received my order. I have received only 1 shoe and still not received the remaining 2 items. I wrote 2 mails regarding this but never received any response. I got a call from fabpanda how was my experience Nd I have complaint about not receiving my order. It was 5-6 days ago when they told me that I will revive it in 2 days whereas still has not got anything back. I seriously want some reply back or refund for my order.

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J

Jakkula Rani

from Hyderabad, Telangana

Feb 1, 2015

Hello I have placed an order on FabPanda on[protected] yet there is no info on delivery.. Called many times and mailed them but there is no response. Even the online payment has been made. There is no way of cancelation too please do help in receiving money My order no.36096

J

Jakkula Rani

from Hyderabad, Telangana

Feb 11, 2015

Worst service Till now not received the product

J

Jakkula Rani

from Hyderabad, Telangana

Mar 9, 2015

Till now I have not received my refund it's more then 3 months

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Address: Thane, Maharashtra

Order # 34005 The above order was placed on 19th Jan 2015 and one of the product (# CM2012) is not yet delivered. Its almost 10 days now and the product still shows COD Confirmed status. When I try to call the customer care it always goes on voice mail and there is no reply even after leaving the voice mail or sending an email. Please reply asap.

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Address: Bhopal, Madhya Pradesh

I have not received my product yet ...the details are as under: Order ID 32241 Product: Peach Factory Royal Blue Bowknot Ballerina Flats - Size: 37 Model: PF101 the order was placed on 14/01/2015 kindly deliver the product ASAP or else strict action need to be taken. kanika tiwari G-14 minal enclave, E-8 Gulmohar Colony bhopal (M.P.) Post Box No. 462039

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Address: Bangalore, Karnataka

I ordered shoes from Fabpanda order no.32777 on 16th January, received a message of product dispatch on 18th and to be received with in 7-10 days, still have not received product. Also their customer care number is fake, never gets connected and no one responds.

Please take action and declare this site fraud n cheat.

thanks,

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Address: Pune, Maharashtra

hi, I had ordered for Charme Women's Peach Semi Winter Printed Casual Blazer(product code is CM1016) my order no is 33182(got a message but didnt get any mail yet)but didnt receive my product yet. I had already complained about it but nobody respond. I had already done with payment on 17th jan by netbanking.i need my product as soon as possible Request you to please look into the issue. Regards, gita

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W

waghg33

from Mumbai, Maharashtra

Jan 29, 2015

Need my ordered product asap

D

deepi8

May 27, 2016

Refund the amount-Product not delivered

I placed an order on 02/02/15 still now the product has not delivered.Several mails have been sent for customer care but no response.Totally disappointed with your service.Please refund the amount. My Order no 41253

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Address: Pune, Maharashtra

I had ordered(Order ID 2909) a Chinos(trousers) online for Cash on Delivery in month of Aug-2014 and I received a wrong size product so I called them on the number (+91-[protected])mentioned on MEMO for returning the same they said we will arrange the reverse pick up of the product but even after 4 months the product was with me and till that 4 months duration I was keep calling on that number sometimes they recived and promised for the REFUND but that did not happen even after calling them again and again. Now they have picked up their product on 20-Dec and now its 29-Jan and I haven't received my amount back. Please help me and suggest what I can do to get my amount back.

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Address: Chennai, Tamil Nadu

I had purchased a designer dress (order id: 29414) worth 1349 on 7th Jan which got delivered on 14th Jan. I placed the return (return id: 715) the same day. I have sent them umpteen mails regarding the pick up for the return, they did reply but there is no pick up done yet. Customer care number is for show - hardly ever works. They don't reply to mails properly and don't even respond on Facebook or twitter. Fabpanda MUST be shut.
THIS IS THE WORST WEBSITE EVER!

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Address: Pune, Maharashtra

I purchased 3 items placed order placed on 23 jan .. no response till yet. Nobody is picking phone also. Please help i think this company is fake. account registration also gets deleted in some days i noticed. I am not able to see my order history because of this. they are deleting order history o[censored]sers. please help me to get refund or please help me to get products

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Address: Bangalore, Karnataka

My order no. is 29587 i order 3 product for this Fabpanda but i got only one and after several remainder this people are saying that this 2 product is not available .. and now they are not refunding my amount..and today i noticed that the status is been changed as delivered please help me

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S

sapna nayak

from Bengaluru, Karnataka

Feb 4, 2015

thank you so much ...just now got my refund

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Address: Bangalore, Karnataka

Hello, I have ordered an product of quantity 2 with order number Order ID: 32175. But i have got only 1. There is know option of Cash delivery also. Its just a fake website. They don't even respond to mails or the Toll free number. Should complain in Consumer Court. should ban this website. should not allow them to come on Google.

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Address: Bangalore, Karnataka

Bought Tupper Large Handy Bowl set of 5 Model No. TIF 2208 Order No 32797 dt. 16/01/2015 on opening the parcel found that lids are not closing for all the 5 boxes. Shocked because tupper ware is known for its quality. kildly replace it immediately Lid is one size smaller

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M

Mubashira Taj

from Pune, Maharashtra

Jan 22, 2015

lid is one size smaller

Lids not closing - Comment #2107870 - Image #0

Lids not closing - Comment #2107870 - Image #1

A

Anjali dewangan

from Aluva, Kerala

May 24, 2016

i didn't get my product at yet

it has been about 15 days that i am trying to communicate with the customer care but the phone line stays busy always . when they received my call after many tries, they told that my product is not yet dispatched.

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Address: Pune, Maharashtra

Dear Sir, My name is Rati Vanjari email id rativanjari.[protected]@gmail.com i order your site 3 leggins combo pack black, blue and maroon Rs. 349 and plus 50 Rs delivery charge Total amount is 399 Rs date on 9 jan 2015 . i revived delivery 14 jan 2015but you send me only 2 leggins these are black and blue not send me maroon legin my order id is 29570please send me my third maroon leggin as soon as you possible I attached pic for my invoice and leggings please check

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R

Rati Vanjari

from Ahmadnagar, Maharashtra

Jan 29, 2015

Dear sir

When give you action for my complaint my name is Rati and i also sent you mail for my complaint please take
action as soon as possible

my feed back
Dear sir,

i order your site 3 leggins combo pack black, blue and maroon Rs. 349 and plus 50 Rs delivery charge Total amount is 399 Rs date on 9 jan 2015 . i revived delivery today on 14 jan 2015
but you send me only 2 leggins these are black and blue not send me maroon legin
my order id is 29570

please send me my third maroon leggin as soon as you possible

I attached pic for my invoice and leggings please check

Delivery mistake - Comment #2110405 - Image #0

Delivery mistake - Comment #2110405 - Image #1

R

ratiii

from Pune, Maharashtra

Feb 25, 2015

sir,

please this is my 4th complaint against you please sent me my third leggin as soon as you possible
my details below

i order your site 3 leggins combo pack black, blue and maroon Rs. 349 and plus 50 Rs
delivery charge Total amount is 399 Rs date on 9 jan 2015 . i revived
delivery today on 14 jan 2015but you send me only 2 leggins these are black and blue not send me maroon legin my order id is 29570please send me my third maroon leggin as soon as you possible I attached pic for my invoice and leggings please check

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Address: Nagpur, Maharashtra

HI TEAM MY ORDER WAS CANCELLED #28882 FOR WHICH I HAD DONE ON CASH PAYMEBT. I HAVE NOT RECIVED REVERSAL OF THIS PAYMENT YET. I CALLEDE YHE CUSTOMER SERVICE NUMBER BUT NO RESPONSE PROVIDED PLEASE HELP IN GETTING THE MONEY BACK POONAM

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Address: Bangalore, Karnataka

Hi Team, My order was cancelled (29636) for which I had done online payment. I have not received reversal of this payment Yet. I called the customer service number but no response provided Please help in getting the money back Mithun

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