Claimed

Fastrack Complaints & Reviews

1.3
Updated: May 22, 2025
Complaints 947
Resolved
248
Unresolved
699
Contacts

File a complaint to Fastrack

Having problems with Fastrack?

File a complaint and get it resolved by Fastrack customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Fastrack reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Uday U
from Hyderabad, Telangana
Aug 23, 2015
Report
Copy

Failed in Conveying company policies to Customers

Address: Bangalore, Karnataka

Hi There I am Uday and have bought Fastrack sun glasses on last Friday at Marthahalli store. When i went back to store today to exchange with some other i heard from agent no exchange on sun glasses which they were failed in explaining to customer before bying the product. This is my bad experience with Fastrack and don't understand, isn't an agent job to explain company policies to customers? As customers would always go for exchange...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saneesh Ks
from Thiruvananthapuram, Kerala
Sep 22, 2014
Resolved
Report
Copy
Resolved

case corrosion

Address: Ernakulam, Kerala

Dear sir, Model no NC3024SM02 Fast track watch cost 2795/- has been purchased from Fastrack Abad Nucleus Mall, 14/392 n, maradu, cochin-682304 on 24/10/2012 and under guarantee period for two year, the watch shows the compliant of case corrosion, Yesterday i went to the Titan Showroom and gave my watch for repairing.They are telling for this simple compliant also will take 1 month to make it ok.I am very shame on you for this poor services,...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja Mehul Mehta
from Vadodara, Gujarat
Jul 11, 2014
Resolved
Report
Copy
Resolved

Watch is not working properly

Address: Vadodara, Gujarat

Dear Sir / Ma'am, This is Pooja Mehta from Baroda. I have took a watch from Dalson Baroda before 10 months. That watch is not working . Every 2 / 3 dyas watch stop working. Being a branded product this kind of product is not acceptable. I have shown the same watch to the purchaser thrice in last 10 months but that vendor is also not good. I m not happy with the service he is giving. Kindly come up with the solution. Waiting for...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
skj1978
from Hyderabad, Telangana
May 6, 2014
Resolved
Report
Copy
Resolved

Fastrack watch: non availability of strap

Address: Hyderabad, Andhra Pradesh

Hi have purchased fast track watch model no - 4052pm02 there are both digital and analog dials in it. when i used it, the strap got broken, i have not been able to find a genuine one anywhere even in delhi and Hyderabad even after visiting several company Showrooms and service centres. People should STOP Buying this Fast Track watch's if the company cannot cater for after sales service....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cijohn m
from Ernakulam, Kerala
Apr 2, 2013
Resolved
Report
Copy
Resolved

need strap for Fastrack 2264SL01-N734

Address: Ernakulam, Kerala

need strap for Fast Track 2264SL01-N734
dear sir,
i need Fast Track 2264SL01-N734 strap. can you tell me the service centers in kochi where i can have strap for my watch.

will be waiting for your response soon...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
arunesh rai
from Mumbai, Maharashtra
Oct 22, 2012
Resolved
Report
Copy
Resolved

Dial Color Remove

Address: Lucknow, Uttar Pradesh

To

The Customer Service Officer
Titan Customer Service, India

Sub- Very unsatisfactory service form your ‘Fun republic Mall’ center Lucknow

Sir,

I am customer of your watch. I had some issue with my watch with in warrantee period, to resolve that I handed over to your customer care center ‘Fun republic Mall’ THE WORLD OF TITAN Lucknow. I was told to collect...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
rashika raghav
from Aliganj, Uttar Pradesh
Dec 20, 2010
Resolved
Report
Copy
Resolved

problem in new watch

Address: Ghaziabad, Uttar Pradesh

near about 4 months meine ek fast track ki watch purchase ki thi.ghaziabad (choudhry maud) ki pass vale showroom se uska model no h 2166SAA.
ye watch ab tak 7-8 time repair ho chuki h.jb bhi shop per jao vo ise repair ker dete h or kuch time bad ye phir se khrab...vo iska koi permanent solution nahi de rahe h..
m ek student hu or mere exam bhi aane vale h or ye watch khrab h..
or iski vajah se mujhe bahut problem ho rahi...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
naveenmohan
from Bengaluru, Karnataka
May 19, 2010
Resolved
Report
Copy
Resolved

Product is not good

Address: Ernakulam, Kerala

I bought fast track sunglass on last Dec 2009. Whenever i am wearing i am suffering from head ache. I brought into there notice for couple of time. So far i didn't hear back from there side....
Helpful
Found this helpful?
6 Comments
Report
Copy
S
sameerkhan6382426027
from Melur, Tamil Nadu
May 22, 2025
Report
Copy

Address: no 11,anumar kovil street

Iam purchased watch from fastrack offical showroom on (26/01/2025), they told watch in good condition latery i reached home i check watch, but time is show wrong, my home 40km away from showroom, so my next work on april month so i come showroom on (22/04/2025) they told i need 15-20workingdays needed to service your watch, i told ok after 25days later i go showroom they told your watch is good condition laterly i reached home that same problem again i go showroom this time stictly i need replacement for my watch but they told no replacment only service they new watch need how many time service overall travel expancies is rs2500 for petrol whats this behaviour ineed new watch...
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    tushar2009
    from Rewari, Haryana
    Nov 30, 2024
    Report
    Copy

    [protected]
    at this date my fastrack smartwatch display is not working and its display is blinking i bought this smartwatch from flipkart in january 2024
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepikateddy
      from Chennai, Tamil Nadu
      Aug 19, 2024
      Report
      Copy

      I have purchased a black metal watch from Fastrack on February 2024. Now the colour is fading away.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanjoysengupta
        May 16, 2024
        Report
        Copy

        Address: kolkata

        Can I use my NITRO PRO watch during swimming (at least upto 1m depth of water) ? the specification only says IP68 protected but donot say anything else.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Krishnamonish
          May 12, 2024
          Report
          Copy

          My Fastrack smart watch not working while in warranty period and launched a complain via email . They asked for invoice video and back photo of watch . After that they sent a mail to share the address for replacement, but after 10 15 days no update from them and they are not replying for mails.

          It's really a bad and disappointing experience

          Complain number Case:TKT-[protected] - "Re: TKT-[protected]"
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pavankunala
            from Karur, Tamil Nadu
            Apr 16, 2024
            Apr 16, 2024
            This thread was updated on Apr 16, 2024
            Report
            Copy

            Address: 503, ram nagar,karur

            Dear SIr,

            I ahve purchased the Fastrack Revoltt on 31.03.2024 whcih is deliverd on 02.04.2024 and used twice i kept for charging after that touch is not working i cant pair to phone even to resolve . i have raised the concern to support team through mail but no response.
            request to help in this regard.
            Apr 16, 2024
            Updated by pavankunala
            not yet resolved
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              MURUGESAN NALLU
              Apr 13, 2024
              Apr 13, 2024
              This thread was updated on Apr 13, 2024
              Report
              Copy

              Address: THSR900108876 MURUGESAN ....mookandapalli 9943363123 Encircle number: 700050801088 State code: 33 City: HOSUR State: TAMIL NADU PIN code: 635109

              Fastrack smart watch not on. 38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK
              Apr 13, 2024
              Updated by MURUGESAN NALLU
              38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK - smart watch display not on
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                debantika
                Apr 7, 2024
                Report
                Copy

                I purchased a fastrack smartwatch (reflex play +).BLUE COLOUR
                it was working perfectly well but its been like a week or two i am having problem with the watch.the watch is not taking charge and getting swtiched off and is not getting ON because of no charge .i purchased this watch on 9.05.2023.and i am still on my guaranteed period.I visited my nearest fastrack shop and also from where i bought this.

                please do look into the matter at the earliest.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abhijith1
                  Apr 6, 2024
                  Report
                  Copy

                  I bought a Fastrack Revoltt FS1 smartwatch via Flipkart in September 2023. After 7 months, the watch is not working. It is not working even after plugging in with the charger. I have sent the video of the same to their customer service team but haven't received any response or update from them. They are not responding to my mail and I am unable to connect them via call. I want to get the replacement or refund.
                  +1 videos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ritika Lahoti
                    Apr 3, 2024
                    Report
                    Copy

                    My Smart watch stopped working suddenly. I tried charging it several times but it's not turning on.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harshitt1
                      Apr 3, 2024
                      Apr 3, 2024
                      This thread was updated on Apr 3, 2024
                      Report
                      Copy

                      Address: Gwalior

                      Watch switch off more days . Charging not working. Please replace yaa refund
                      +1 videos
                      Apr 03, 2024
                      Updated by Harshitt1
                      Charging not working
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rinku gouda9
                        from Bengaluru, Karnataka
                        Mar 24, 2024
                        Mar 24, 2024
                        This thread was updated on Mar 24, 2024
                        Report
                        Copy

                        Address: 6AtoH,kiadb quaters bank circle doddballpur apparel park Karnataka India 562163

                        Charging and display not working
                        +1 videos
                        Mar 24, 2024
                        Updated by Rinku gouda9
                        Display and charging problem
                        Mar 24, 2024
                        Updated by Rinku gouda9
                        Charging problem
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit