Flipkart Complaints & Reviews

I ordered ASUS laptop from flipkart for Rs. 62090/- on 21.12.2022 with by SBI debit card ending with 9296 and cancelled the order on the same day.
Flipkart initiated the refund on 21th Dec 2022 and told me that they have processed the amount and it should be credited in my account by 27th December. I checked my account on 27th but the amount was still not credited in my SBI account till date, I followed up with Flipkart and they informed me that they have processed the amount and
shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the
bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side
and asked me to contact my bank. Please find the details provided by flipkart.
Reference id 75503722356020541416690

I have called the SBI customercare to regarding the same but my sbi bank says I myself should contact flipkart as they do not find those reference number valid to trace from bank branch.
Please help me out of this I have been calling flipkart and SBI multiple times still I am facing the same issue. No help from either side. Bank statements are till 29th Dec

I had ordered a product from Flipkart and when I received it, it was totally different than what was shown on the flipkart page. So, i decided to return it instantly and opted for return and refund on Flipkart. The next day someone came to my doorstep and asked for the item which was to be returned. He simply collected it and started walking away. I asked him if there needs to be any kind of OTP or proof that i have returned the product to you in the original condition but he denied and said all has been taken care of. After an hour i got a message that the return has been cancelled since I changed my mind and wanted to keep it. This literally shook me and immediately called the customer care but they had no clue about it and told me to call back after 24 hrs. I called but then also they didnt have any update on it and finally on the 3rd day it showed on the Flipkart that the return has been cancelled. Now, if i am trying to reach Flipkart, they are simply rejecting my request. This is a kind of scam where delivery guys are exploiting a loophole in Flipkart return system.

My old number which is linked to account is dead and cannot update new number. pls help

Sir, I want to exchange my iqoo neo 6 phone to i phone 13 .but my models not showing option for exchanging or selling .did i wait for some time for exchanging.

Hi,

I was trying to put my for on exchange and while I am entering the right imei number it is showing as my IMEI number doesn't match to the device. this is very strange as I have connected with customer care team and they had no answer for this.

My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without prior intimation. After many complaints and raising of queries it was informed to me that there are unusually high Returns in my account to which the account is blocked.

It is to submit that the Returns in my account is in account of a mistake on the part of the seller or Flipkart. My reason for the return was only due to incorrect products, expiry products, damaged products and similar. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require a photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned. I have been using my Flipkart account for more than three years. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.I thus request your forum to intervene in the same and get my account unblocked with all the benefits. Otherwise Consumer case file on Flipkart

I bought mivi collar classic neckband from flipkart and it has charging issue so I to replace it on 1.01.2023 . The seller approved my replecement. But the order has not been shipped as it showing waiting for the courier partner to pick up from 1st of jan till now, very bad experience and worst service, please help me as soon as possible.

MY ORDER ID - OD[protected]...

Order id - OD[protected]
product name - PUMA Rebound Joy Low SD Lace Up For Men (Black)
delivery date - 13/11/2022
payment mode - credit card
price- Rs 2541

I had ordered 2 shoes from Flipkart mobile app. both of the shoes had different order id but when the delivery boy came to deliver my product he gave only 1 shoes and asked for the OTP AND I gave the OTP thinking that it was for the adidas shoes (order id-OD[protected].
but when I checked the app its showing that both my products have been delivered and I have been contacting the customer care but are not solving the issue.

even after 20 days and many return and refund requests they have not solved my problem and are just mentally harassing me.
i am feed up of all the excuses they give and deny my refund
i am literally calling them everyday and begging to give my money
they are just scamming the people
pls help me get my money back
i am emotionally and mentally frustrated from last 20 days
pls help me

I have ordered the Elitty pop eyeliner from flipkart on January 3rd at 10:43 AM and the payment is done through UPI but the order is still pending. I couldn't get a call from the customer service too since it's too busy. I need a refund.

Dear Sir/Madam,

Please take note that the received item color is completely different and also fitting is not as per order & the specifications listed on Flipkart (jeans fitting is not 'Boot leg' type, whereas received item fitting is 'Skinny' and same information mentioned on the attached tag (Please refer to the attached pictures)

I've raised a return request on 30-Dec-2022, and itcwas supposed to closed on 03-Jan-2023.

I've received an email from Flipkart customer service asking to provide multiple pictures and documents stating that if this doesn't fall under return policy it may be cancelled.

As a customer, we're not responsible to experience such things for a bad seller mistakes.

Please, kindly look into this and help us to process the return request and refund the amount!

Thanks.

Myself Satyarth saurabh, registered mobile number is [protected] and registered email is - [protected]@gmail.com.
I have ordered ( order no. OD[protected] realme gt 2 mobile and item cancelled due to unboxing issue.flipkart said ammount has been refunded but i have checked money still not credited.i have attached snapshots for the product and attached bank statement for the same

Myself Satyarth saurabh, registered mobile number is [protected] and registered email is - [protected]@gmail.com.
I have ordered ( order no. OD[protected] realme gt 2 mobile and itrm cancelled due to unboxing issue.flipkart said ammount has been refunded but i have checked money still not credited.i have attached snapshots for the product and attached bank statement for the same

The flipkart seller, CIGFIL RETAIL PVT LTD, forgot to print the serial number of the mac mini I purchased (instead they printed an IMEI number).
I've spoken to apple support teams and they cant update my coverage/warranty as they don't see any serial number on the invoice. I'd repeatedly asking the flipkart support and the chat agents keeps disconnecting and cant answer directly with me. Such a bunch of cowardice. If anything do update the Serial number on my invoice or else inform the seller to update the purchase date to the apple database so that apple themselves can handle it.
Thanks

Hello sir, I am Jimmy Kumar, i ordered a car wheel cover from flipkart and received on 2nd jan 2023 i raised the return request on the same day as the product was old and damage but flipkart blocked and rejected my request and soon account was blocked by flipkart now i am not able to even access to my flipkart account. And these all activities happen while flipkart executive was raising my complaint on call.
Please help me on this issue i am uploading a photo where order id is mentioned along with the product description.
Contact no- [protected]

I purchased a product from Flipkart on Tue, 12th Jan 2022 - PHILIPS BT3211/15 Trimmer, order no - OD[protected].

Recently I found that the trimmer is not working. I went to Philips service center, they told me to produce the invoice for the product for repair or replacement.

Flipkart has removed my invoice details from my Flipkart account.

The account has been created in this email id - vishnukottayi.[protected]@gmail.com

Please look at this issue.

Hi,

I have ordered a remote-control robot toy from seller ToytownbyCBR (MAA JWALAJI ENTERPRISES, LGF 24 lower Groubd floor, Raj hans shopping plaza, Indirapuram, Ghaziabad-201014) through flipkart (order ID-OD[protected] and received a toy without remote control and also used product. I requested for a return, after one week I got a replacement which is also wrong product, Used, and broken one. when I am trying to speak with customer care there is no proper response from flipkart. I waited more than two weeks and still not received the real product. Please do the needful to sort out the issue.

Thanks,
Amal Govind

Plz close my flipkart pay later account in my cibil report mobile number [protected]
Gmail ID [protected]@gmail.com

Today we had delivery of our new phone in exchange of old phone. However when the person came for old phone inspection (Wishmaster). He took around 15 minutes to check the phone and at the end he said ther is an issue of discoloration. Which he showed us in white screen. When we asked him to show same in other colour background. He said it is only can been seen in white background and the discoloration is also showing him white. I do not understand how any one can see white line in the cornor of phone in white background. He was not able to justify his issue. Are Flipkart making fool to customer. When i tried to connect with Flipkart customer care. They said as per policy, wishmaster has only authority to finalize. There should be some stict action will be taken against such person and company.

I oder mobile phone on Flipkart, my order has been cancelled without any notice and now the price of order has increased

Flipkart shows exchange offer on a phone purchase and after entering the IMEI number it does not recognize a phone.