[Resolved]  Flipkart — brought ifb microwave which turned out to be bad and now no replacement from flipkart

Address:Kamrup Metropolitan, Assam, 781003
Website:Flipkart

I brought this ifb 25l microwave during big billion days. It costs around 10000. When i received the product it turned to be damaged. There was no heating and many other faults. Then i immediately complained flipkart for return. They said a technician will come to check the product and they will refund my money. But on the schuelded date no technician came to visit me n neither there were any phone calls from flipkart. Infact the cancelled my refund request without my concern. I again wrote a mail to flipkart but there was no response from them. When i called them they rescheduled my date and said after 3 days our technician will come. Then again the same thing happened. No replacement no refund. All they are doing is making fool of me, giving me mental harassment. This is the worst response i have ever received from any online shopping site. Once they get the money they won't return it. Infact they don't even pay a little heed to your problem. They are big robbers. Total fraud. Now finally i am going to consumer court. I advice everyone never ever buy any products like tv fridge microwave electronic gadgets as they give faulty products and never take it return.
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Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I have supplied a defective handset by flipkart
by visionn star seller. The seller doesn't refund or given any replacement . More over the seller also delayed my refund
I got mine 6 mobile delivered on 23 oct. The glass found crack. Your customer care no not answering. Please replace the set.
There is no option to include the consumer GST number in the bill. I am buying a phone for work and need to claim input in that. Which will be around Rs.7000 which is a huge amount I am missing out on. Please revert back ASAP
I want to reactive my account plz hep me

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