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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1389

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S
sumanjit deka
from Margherita, Arunachal Pradesh
Nov 7, 2018
Resolved
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Resolved

Address: Kamrup Metropolitan, Assam, 781020

I have raised a refund against order id od[protected] on 21st october. Filpkart executive shared one refund id with me and asked me to contact bank or bank customer care. Bank customer care says they need utr no. They can not provide any information with arn no. Provided by flipkart. I have contacted flipkart for many times but every time they said raise a complaint against bank.
Dec 26, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed all related detail for refund. Hence, closing the complaint from our end.
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    E
    Emmy Shah
    from Delhi, Delhi
    Nov 7, 2018
    Resolved
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    Resolved

    Address: Pauri Garhwal, Uttarakhand, 246174
    Website: Flipkart.com

    Sir
    I perched several products by flipkart sale by not single product i received yet by default of courier boy he was cancelled my 7 products by updated wrong information by personal issues. He is very bad behaviour person n not interested on there work. I ordered my products because i want it but ur courier boy calling me just one-time n said i[censored] want ur products than u will come my office n recieve it otherwise i will return ur order i said this is not fear u have to deliver my products in door step. Then he misbehave with me n return my several projects n this is not good for flipkart n coustomers too plz take strict action on this matter
    Dec 19, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 18, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      D
      dilip369874
      from Pune, Maharashtra
      Nov 7, 2018
      Resolved
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      Resolved

      Website: www.flipkart.com

      I ordered asus zenfone max 1 on date 26/10/2018 with order id od[protected]

      Mobile had camera issue and i raised complaint on very first day. Their technician named tusar ahire visited my office and confirmed that there is problem is mobile and need to be replaced. But he said he will do false reporting of mobile and will say its ok, as he has pressure to provide pass certificate and want to remain in companies good books. He said i raise complain again after few days and then he will mark as there is problem.

      On hearing this, i started recording secretly without his knowledge. I have uploaded video here, which shows he is confirming problem. Flipkart man is also being heard saying that next time buy from amazon for better service. If their staff says to buy next time from amazon, how to trust flipkart. He did false reporting and i am stuck now because of this

      I raised many complaint but all in vein. Flipkart kept saying today-tomorrow and passed 10 days. Now they are saying 10 days are passed and replacement can't be done and i have to contact service centre

      One more thing, i have audio recording also, in which flipkart staff on phone is saying that, technician has my signature on ok report, which i have not done. This is again case of signatory forgery.

      I am planning to take steps against company soon

      Friends never buy from flipkart again. Share this proof to as many people you can, so that they can be saved

      Conclusion : flipkart replacement policy is fake. Technician has pressure to provide ok report and due to this customer suffers

      Video proof link : https://youtu.be/1Plfg__BsI4
      +1 videos
      Dec 20, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 18, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        T
        thakkar83
        from Nashik, Maharashtra
        Nov 7, 2018
        Resolved
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        Resolved

        Address: Nashik, Maharashtra, 422101
        Website: www.flipkart.com

        I ordered asus zenfone max 1 on date 24th oct2018 with order id od[protected]

        Mobile had camera issue and i raised complaint on very first day. Their technician named tusar ahire visited my office and confirmed that there is problem is mobile and need to be replaced. But he said he will do false reporting of mobile and will say its ok, as he has pressure to provide pass certificate and want to remain in companies good books. He said i raise complain again after few days and then he will mark as there is problem.

        On hearing this, i started recording secretly without his knowledge. I have uploaded video here, which shows he is confirming problem. Flipkart man is also being heard saying that next time buy from amazon for better service. If their staff says to buy next time from amazon, how to trust flipkart. He did false reporting and i am stuck now because of this

        I raised many complaint but all in vein. Flipkart kept saying today-tomorrow and passed 10 days. Now they are saying 10 days are passed and replacement can't be done and i have to contact service centre

        One more thing, i have audio recording also, in which flipkart staff on phone is saying that, technician has my signature on ok report, which i have not done. This is again case of signatory forgery.

        I am planning to take steps against company soon

        Friends never buy from flipkart again. Share this proof to as many people you can, so that they can be saved

        Conclusion : flipkart replacement policy is fake. Technician has pressure to provide ok report and due to this customer suffers

        Video proof link : https://youtu.be/fcchFkUnxFs
        +1 videos
        Dec 20, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 18, 2018
        Flipkart Customer Care's response
        Duplicate of c2137062.
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          S
          Sajmuj
          from Durgapur, West Bengal
          Nov 7, 2018
          Resolved
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          Resolved

          Order id-od[protected]
          Product-jbl bluetooth speaker.
          Sub - missing product.

          I can't share my government id. It my privacy. N sab ko nahi de sakte. Apko kui du? Customer ko bekuf banana bandh koro.

          Many time talk and bol raha ghar se bahar hu 20 days k liye. I can't provide id n meet. Phir vi harassment kor raha hai.

          1 month wait korne ko bol raha hai. Mein 20 days bad job ghar pe back korunga uske bad resolution provide korenge. Bohot pareshan ho raha hu. Issue resolve quickly.

          Missing product 10 days over ho gaye but refund or replacement nahi provide kiya.

          I can't wait for resolution. Refund or replacement immediately now.
          Dec 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 18, 2018
          Flipkart Customer Care's response
          Customer raised a complaint stating that the product was missing in the package when it was delivered. We have interacted with the customer and informed that as per the update from courier service provider the package was intact when it was delivered and the product was inside the package. Hence, we are unable to accommodate customer request for the replacement to be issued. Moreover, we requested customer to share any govt. ID proof to look into it exceptional basis but for which customer didn't agreed and we are helpless in this regards. Closing the complaint from our end.
          Nov 19, 2018
          Updated by Sajmuj
          Government ID kui du? ID my privacy. I can't share Government ID. It's my privacy

          Purchase korne k samay ID Lagta to purchase nahi korta.

          Purchase KORNE samay ID kui nahi lete ho? Ab bol rahe ho ID lage ga. Ase
          nahi kor sakta. Totally wrong.
          Nov 20, 2018
          Updated by Sajmuj
          Missing product hai is liye Mein government ID kui du? I can't share Government ID. It's my privacy.

          Her ber clearly mention kiya I can't share Government ID. Phir vi ek hi email kor rahe ho government ID dene ko. Missing product hai responsibility ap log ka hai. mere ko harrasement kor rahe ho?

          Already 22 days over ho gaye. bohot harrasement kiya. Now refund my money or replacement. product vej do.

          Enough is enough.

          Mental unbalanced ho gaye. Tommow refund or replacement. Sir Issue resolve quickly.
          Government ID kui du? ID my privacy. I can't share Government ID.

          Purchase korne k samay ID Lagta to purchase nahi korta.

          Purchase KORNE samay ID kui nahi lete ho? Ab bol rahe ho ID lage ga. Ase
          nahi kor sakta. Totally wrong.

          Customer ko bekuf mat banao n money loot na bandh koro
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            Y
            Yash Salian
            from Mumbai, Maharashtra
            Nov 7, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400091
            Website: Flipkart

            I have ordered an iphone 6s with an order id od[protected] on 5th nov 18 it was supposed to be delivered by 6th nov 18, but it has still hasn't come it was under the flipkart assured mark. As i am leaving on 8th nov 18 night, i trusted flipkart with my delivery, it disappointing to see such a response. I want my product delivered before 8th, please do the above mentioned request. It's urgent!
            Dec 27, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              B
              babu vbr
              from Bengaluru, Karnataka
              Nov 7, 2018
              Resolved
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              Resolved

              Address: Hassan, Karnataka, 573102
              Website: flipkart.com

              Dear sir, i am babu. R i here complaining against flipkart, because i ordered one krx pvc 20 kg combo 2 wb home gym kit product ordered on sun, oct 14th 2018 and flipkart gives delivery date on sun, oct 21st 2018 but still that my ordered product is not reach me. And i called his customer care but there no use and not solve my problem. So you please help to get my ordered product for me.
              +1 photos
              Dec 19, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Nov 07, 2018
              Updated by babu vbr
              flipkart not sent my product to my location and costumer care also not resolving my problem

              Verified Support
              Nov 18, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                atul_badgujar1
                from Mumbai, Maharashtra
                Nov 7, 2018
                Resolved
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                Resolved

                Address: 421301

                Ordered 18ltr maharaja air cooler from flipkart and received on 22.10.18. Made full payment in advance on 16.10.18 while orderingitself.
                After opening box all parts found damaged condition. Immedietly took photos and also raised return request on 23.10.18. Pickup date was 29.10.18. No pickup done and request was cancelled from flipkart.
                Again customer care told to raise second time request, again new pickup date was of 06.11.18. No pickup done and request cancelled. Third request again raised and new date of 10.11.18 given.
                Now portal showing no refund applicable.
                Really pathetic customer service and logistics mgmnt of flipkart.
                Will avoid flipkart henceforth for such lame services.
                No resolution after almost 1month.
                +3 photos
                Dec 19, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 18, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Ravalji mahipalsinh
                  from Jamnagar, Gujarat
                  Nov 7, 2018
                  Resolved
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                  Resolved

                  Address: Vadodara, Gujarat, 391440
                  Website: Www.flipkart.com

                  Mane order kiya tha mera power bank to vo muje nahi mils... Aap shabi ke muje vahi products nahi mili mere account mese paiss bhi cut gaye tabhi nahi mili. Me jobhi koi product shopping karta hu to shabhi me problem aa raha he.. Me pehle karta tha to koi problems nahi aa raha tha... Jab mera mobile redmi mi 5a mobile me problem suru huva.. Tabe se aa shab ho raha...

                  Abe me aap ki company me ligli kesh thokne vala hu..
                  Aap mujr call kijiye,

                  I wait to u call..
                  My mobile number [protected]
                  +1 photos
                  Dec 19, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    L
                    lkas 7698
                    from Bihar Sharif, Bihar
                    Nov 7, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka
                    Website: www.flipkart.com

                    Hello sir/mam this is abhishek (Maiden name) i ordered a poco f1 and my order id-od[protected]. And i got cracked screen i asked for replacement they sent me but was cancelled by courier boy without proper authorisation and when i said same to flipkart they said me 22 account has been linked to my mobile number but as i now mine mobile no is [protected] and as per my knowledge [protected] is of my friend manish not mine if there is issue with him please contact him and block his account not mine and their is 21600 in my electronic gift voucher or egv wallet please transfer my egv amount to my father flipkart account
                    Dec 22, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Dec 10, 2018
                    Updated by lkas 7698
                    they all are ### they kept my amount 21000 has not returned me
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                      I
                      ilaiya87
                      from Chennai, Tamil Nadu
                      Nov 7, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600089

                      Sir,

                      I have purchased the mobile honor 9 lite on oct 6th through flipkart application.

                      With in a week, while using the phone was slipped and felt down..

                      The display has been broken.. Slightly broken on both down corners.

                      So far i don't know, how to complain about it. Now my friend advise me to do so.

                      I hope this one will come under replacement warranty, so kindly please do the needful..
                      +2 photos
                      Dec 21, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Nov 19, 2018
                      Flipkart Customer Care's response
                      Customer Issue: Shipment was delivered on 06 Oct 18, 07:09 PM and after using it for a week time the phone slipped and felt down & the display is broken.

                      We've interacted with the customer on ([protected]) and apologized for the issue caused, feedback noted for the same and info provided as the seller will help only within the 10 days of seller return policy if product received is in damaged condition during transit or defective or not as described however, if it is while using it falls under a physical damage the seller will not be able to help and requested customer to visit the service center and get the paid service for the same and denied for the request and warranty details info provided as Warranty Summary 12 Months on handset, 6 Months on battery, 6 Months on charger & 3 Months on data cable, but for physical damage customer will have to check with the service center and get the paid services and customer agreed hence closing the complaint from our end.
                      I bought a lenovo power bank from flipkart during the big billion days i.e. between 11 to 14 October. Now it is not working at all even after being properly charged.
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                        M
                        manan1234
                        from Delhi, Delhi
                        Nov 7, 2018
                        Resolved
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                        Resolved

                        Address: 110006

                        Blaupunkt sound bar vide order id od[protected]. Ordered on 10th oct... After great haggleing a dead product delivered on 30th oct... Refund initiated. 7th nov... Return pickup cancelled by the the courier repeatedly... And now refund cancelled..
                        Now i am stuck with a dead product even after a month of purchase..
                        The best business.. Sell a dead product and make money..
                        Great way to go flipkart..
                        #online shopping#fraud #cheating#flipkart
                        Dec 29, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Nov 19, 2018
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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                          D
                          Deepuyo
                          from Bengaluru, Karnataka
                          Nov 7, 2018
                          Resolved
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                          Resolved

                          Address: 560064

                          I am having trouble logging into the flipkart account and tried calling and speaking to the customer care but of no use as the language they use if terrible and cannot understand them at first. Their approach towards me (Customer) is pathetic, placed on mute without informing, cannot provide the details on why i am unable to login to the account, what is the issue etc. Over to this when i asked them to put me through to his manger, placed me on hold and did not come back for atleast good 20 mins, this happened on 5th nov'18. Today i tried calling them as the email address showing in my account is incorrect and i wanted to get it corrected, which i was unable to as i could not login in the first place, the customer care agent named shubham took the call and all he had to say was try after sometime as the systems are down, and he had nothing but the above answer.
                          Dec 21, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 19, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            M
                            Milan Jethwa
                            from Bhopal, Madhya Pradesh
                            Nov 7, 2018
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452009

                            I have ordered a real me c1 phone from flipkart as it was delivered a defective phone there was a flickering issue in display and suddenly display gets off and when pressing after so many time we get the display on so i requested for replacement then from jeeves, technician visit was arranged when technician visited he accepted that there is flickering issue later after leaving my home neither carrying any of my phone videos of defect he reported that phone was having no defect and flipkart denied for return
                            Again second time i requested for technician visit now technician was so illetrate he visited our home for verification of defect then same thing he also did after leaving my home get updated there that there is no such issues and when he was at my home he was accepting that flickering was there so he gave me one job sheet to fill and he was saying that sir please do signature rest i will complete then when i started to fill the columns then he was getting angry and tried to snitch the job sheet from me and was saying that i don't have time to wait for you i want to see other customers also and was trying to misbehave and finally after leaving home again updated to fake information that phone is not having any issues. Flipkart is biggest fraud company they are targeted to reject as much as possible orders so that they can fill there pockets from hard earned money of customers.
                            And they are keeping so illetrate people that they even don't have any sort of technical knowledge they only know how to misbehave with customers.
                            My order id:od[protected]
                            Jeeves tech visit service request no: 7620207
                            Video link: https://youtu.be/YF-AkJAs0XA
                            Nov 25, 2018
                            Complaint marked as Resolved 
                            Approved my replacement.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 19, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Aditya93..
                              from Amroha, Uttar Pradesh
                              Nov 6, 2018
                              Resolved
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                              Resolved

                              Dear team,
                              I have a 2nd complaint on this. Last one not resolved yet. Hope u will look hardly on this complaint.
                              My registered contact number is [protected] and email id is. [protected]@gmail.com
                              I have ordered for emporir armani watch costing 30, 000 and even i received my order but when i opened the box that brand box was already opened by somone and what i see that watch was not same what i ordered the watch was with same brand with different model number than i instantly called to our helpline number than i got to know about that my account has been de-activated. I don’t know the reason they said high number of return found on my account. The thing is that my several order was cancelled in past by end of flipkart due to limited stock.
                              I had given several complaints regarding my refund of produt it’s been a week still not received resolution and they used to says we will revert u evenever i used to call there. Hope now it will be resolved by this otherwise i have to take another step for this complaint because it’s not a small amount. Its a big amount of 30, 000
                              I request u to please reactive my account ad give a proper resolution for my complaint with refund. Hoping for favourable response. Waitnf for reply
                              My number [protected].

                              Thanks
                              Uditya singh rawat
                              Dec 20, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Nov 10, 2018
                              Updated by Aditya93..
                              When it will gona update?? Still no response
                              Verified Support
                              Nov 19, 2018
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that customer account has been blocked and return related issue. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. This would also mean that you will no longer be able to login to your Flipkart account. Hence, closing the complaint from our side.
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                                A
                                Athulkri
                                from Coimbatore, Tamil Nadu
                                Nov 6, 2018
                                Resolved
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                                Resolved

                                I bought a 32 gb sd card 3weeks agofrom flipcart.
                                Manufacturer is sandisk.
                                Now it is not working.
                                Please help me. It was working properly for few days. After that my phone is not showing in the presence of sd card in it. I tried it in different devices. But it is not working in any of them. I am very disappointed with the manufacturer.
                                Kindly take necessary actions.
                                Dec 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  D
                                  Deepa Ramalingam
                                  from Chennai, Tamil Nadu
                                  Nov 6, 2018
                                  Resolved
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                                  Resolved

                                  I have ordered 2 quantity of dress. I received only one dress but payment collected for 2 dresses. I have returned the dress i received. I have received the refund for one item but i have not received the refund for the missing item. Please help me to get the refund for the missing item. My order id is[protected]
                                  Product description - little smart kids dungaree for boys and girls
                                  Dec 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 18, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Ankisaini
                                    from New Delhi, Delhi
                                    Nov 6, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    I ordered a mobile on flipkart in diwali sale. But after i one day the seller cancelled the order without giving any satisfy reason. Nd present time this asus mobile on sale (Rs 9999). I want give this mobile to my mother as a gift but they play with my feelings. I want to claim compensation. Plz take strict actions. My order no. Is od[protected]
                                    +5 photos
                                    Dec 19, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 18, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Nov 18, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to bulk order. Hence, closing the compliant from our end.
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                                      U
                                      Upsc Onlineacademy
                                      from Hapur, Uttar Pradesh
                                      Nov 6, 2018
                                      Resolved
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                                      Resolved

                                      Website: www.flipkart.com

                                      In the month of last week of october, defaulted handset has been replaced & it has been delivered without invoice & again there is a hardware problem.

                                      On requesting many times flipkart has given approval of reverse pick up but after few hours it is cancelling the reverse pick up.

                                      Now they have blocked my flipkart account so that i can't apply for reverse pick up.

                                      Kindly allow refund on this old handset without invoice.

                                      I have sent all the documents to the flipkart like invoice, screenshots of approval of refund, chats etc. Etc.

                                      But again & again they are saying your flipkart account has been blocked, we can't see the details.

                                      They have niot given any reason that whyb they cancelled the refund request many times & why they have blocked flipkart account without giving any warning???

                                      Plz find attached file as a proof that flipkart is allowing the reverse pick up but after that they are cancelling the request & not blocked flipkart account too.
                                      +6 photos
                                      Dec 22, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 19, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Nov 22, 2018
                                      Updated by Upsc Onlineacademy
                                      Also open my blocked Flipkart account.

                                      You have blocked it without any notification & even you told me to cancel the return request & file again ...& after that account has been blocked.

                                      I have all the screenshots in which you have instructed me to do this so that account can be blocked.

                                      Also you have cancelled reverse pick up of Jivi mobile more than thrice, before blocking of account without any reason.

                                      If you can't open blocked account, just allow reverse pick up of Mobile Phone which has been sent by you without Invoice.
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                                        shree meena
                                        from Jaipur, Rajasthan
                                        Nov 6, 2018
                                        Resolved
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                                        Address: Jaipur, Rajasthan, 302017

                                        Before a year Flipkart is a trusted Brand. But now days it's totally फर्जी compay
                                        My last three orders cancelled without any reason. I m totally disappointed with Flipkart. Also my payment is not credited to my account . I am called Flipkart call center many time but they replied that they will resolve d it very soon but that never end। And Now I thought about legal action against to Flipkart.
                                        Dec 21, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 19, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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