[Resolved] Flipkart — Failed transaction refund | |||
This is to bring your kind attention that I have purchased one Lenova Mobile phone to my cousin. First time the payment window shows that the transaction not completed and amount will be returned two or three business days and Rs.6999/- was debited from my account on 23 May 2015 towards Flipkart . The UTR number for the mentioned transaction was 17661795, but as per Flipkart the amount was not received by them. I made another payment to them my from wifes' account and this amount was received by them and got the product delivered. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Verified Support Jul 07, 2015 Flipkart Customer Care's response Dear Binoy,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
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 10 Comments | |||
Comments
Same thing happened to me too. I tried to order a Samsung On5 phone. the transaction failed, but the money was deducted from the account. At first they told that the money will be credited within 8 business hours, now they are asking me to send a bank statement. I'm gonna wait 'til tomorrow... let;s see if they refund the amount.
hello my order id OD[protected], MOBILE NO. [protected] AND EMAIL ID - [protected]@gmail.com. on 29.04.2018 about 9.50 am. i use short on cash payment method two time. both time money 373 deduce to my account but transaction be fail and yet money has not returned to my account.
help me soon. as fast as possible.
help me soon. as fast as possible.
Zoya Shaikh's reply, May 30, 2018
Do it refunded now
Order id : Order ID : OD[protected].Mobile No : [protected].Email id : [protected]@hotmail.com on 10.05.2018 . i placed order for Lenovo K8 Note (Fine Gold, 64 GB). First time amount Rs.12, 485/- was deducted from my andhra bank account, but it shows as failure transaction. Again i paid ;through same account . This time ;transaction was successful. My bank statement shows, same amount two times debited.
The Transaction reference : IB/PAYU/[protected]IPD0301/[protected] .
I complained to customer care, later they mailed me this will be resolved. Till, today it is not resolved.
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The Transaction reference : IB/PAYU/[protected]IPD0301/[protected] .
I complained to customer care, later they mailed me this will be resolved. Till, today it is not resolved.
Zoya Shaikh's reply, May 30, 2018
Mine too same happend. Two time it was debited today..
Rahul Gupta0's reply, Aug 28, 2020
Money return or not
I ordered hp laptop HPNB5038 ON 29/05/2018.. I approve otp.. once but it showed booking failed but money was debited from pnb (TXN iD-TX[protected]and yet money has not returned to my account.
help me soon. as fast as possible.
help me soon. as fast as possible.
Rahul Gupta0's reply, Aug 30, 2020
Mila kya return
Same thing happened to me too.
Hi this is Suman Pal, Ordered on Jun 05, 2018
Order ID OD[protected] and expected delivery date showing 12 june, 2018 when I make payment through hdfc card the amount was debited but email, message me that transaction failed, but the money was deducted from the account. i have not cancel the order till now.WHAT SHOULD I DO NOW? Do I have to pay the amount on cash on delivery?
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Hi this is Suman Pal, Ordered on Jun 05, 2018
Order ID OD[protected] and expected delivery date showing 12 june, 2018 when I make payment through hdfc card the amount was debited but email, message me that transaction failed, but the money was deducted from the account. i have not cancel the order till now.WHAT SHOULD I DO NOW? Do I have to pay the amount on cash on delivery?
Same thing happened to me today
Hi this is Suman Pal, Ordered on Jun 05, 2018
Order ID OD[protected] and expected delivery date showing 12 june, 2018 when I make payment through hdfc card the amount was debited but email, message me that transaction failed, but the money was deducted from the account. i have not cancel the order till now.WHAT SHOULD I DO NOW? Do I have to pay the amount on cash on delivery? Plz reply ASAP. or should I cancel my order?
![]()
Hi this is Suman Pal, Ordered on Jun 05, 2018
Order ID OD[protected] and expected delivery date showing 12 june, 2018 when I make payment through hdfc card the amount was debited but email, message me that transaction failed, but the money was deducted from the account. i have not cancel the order till now.WHAT SHOULD I DO NOW? Do I have to pay the amount on cash on delivery? Plz reply ASAP. or should I cancel my order?
Same problem happened me too. 3.9.2018 I was ordered ASUS ZENFONE MAX PRO M1 . I choosed cash on delivery then I got the message that the order was confirmed will expected to deliver product on 5.9.2018 . Later I decided to make payment through online I made payment through bank and I got the message the amount Rs.10, 999 is deducted from my account but the message from flipkart says that the payment was not successful. later I contacted flipkart they asked me they will refund the amount before 6.9.2018.I don't know why they taking such time for making repayment . Hoping that they will provide refund quickly. Let see what happens...
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