Flipkart — Order id: od[protected] / return id :36685248 | |||||
I bought a Lenovo A600 plus mobile through flipkart. It was having various issues like battery charging, draining, no signal. Mr. Suhas RM of Flipkart called me and informed me that the pickup is not available in your area so kindly send the product to our Warehouse via courier. I too sent it on Saturday 21 November 2015 and as per the courier status it has reached the Warehouse on 23 November 2015. As per the return policy mentioned money will be added to the wallet in 48 hours after reaching the Warehouse. Mr. Suhas also confirmed me over phone that once the product reaches the warehouse the amount will be available in the wallet within 24 hours. WHY DO THEY WANT TO GIVE A FALSE PROMISES. As of today 27 November 2015 I have not received the money in Wallet. When I contact the customer care they always ask for 24 hrs time. I shall wait till today if i don't get money in my Wallet the issue will be escalated to Top Managements and let them know how their company works. Was this information helpful? | |||||
 17 Comments | |||||
Comments
Flipkart has very poor customer service. They doesn't find a solution or resolve the issue immediately, instead always say 24hr or 48hrs to end up the conversation in customer care. I suggest you to escalate and post the same in other social medias so that you could get your money in quick time.
Lets down to suggest the site to others.
Lets down to suggest the site to others.
Dear Sir
I have purchased a Kenstar steam iron from Flipkart.When i received the item it was damaged.
So i have created a return file. My pickup is scheduled by Ekart logistic. But Ekart Exutive not pickup my item at my door step.He calling me another area for my pickup.He said that he not come there you come here He cancel my pickup one time also but i have no request for cancel
Ekart Exutive Name is Dalip and contact number is [protected]
I have purchased a Kenstar steam iron from Flipkart.When i received the item it was damaged.
So i have created a return file. My pickup is scheduled by Ekart logistic. But Ekart Exutive not pickup my item at my door step.He calling me another area for my pickup.He said that he not come there you come here He cancel my pickup one time also but i have no request for cancel
Ekart Exutive Name is Dalip and contact number is [protected]
Flipkart — received a wromng nd damaged product
i received a wrong and damaged product and company is not replying to my complaintBad quality of Karbonn Titanium S6 mobile against feature write on flipkart add.
I have purchaged Karbonn Titanium S6 . 1- Camera feature showing 8 megapixel while very worst like VGA. 2-Bluetooth device is not connecting during apps transfer from another device. 3-Back cover is Broken. 4-Touch response is poor.PIGEON FAVOURITE IC 1800 INDUCTION NOT WORKING
I BUY A PEGIEON FAVRIOUT IC 1800 INCUCTION ORDER ID OC[protected] ORDER DATE[protected] IS NOT WORING SO PLEASE SEND YOUR TECHNICIAN FOR REPALCE OF REPAIRINGregarding handset replacement
new moto g not working after doin factory reset.nike shoes
My order number OD[protected] is delivered today but the size of Nike shoes is smaller than the size I ordered kindly exchange the product as much possibleCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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Flipkart must understand, without customers, they can't carry out their business...!!!