Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 198

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
[email protected]
Dec 2, 2022
Report
Copy

Address: Aurangabad Bihar shanthi school
Website: Id unban krdo

Hlo sir my uid.[protected] suspend and permanently banned bta rha sir me not use third party aap please sir unban krdo . please soon as soon possible
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    स
    सोपान नजन
    Dec 2, 2022
    Report
    Copy

    Address: Bathakudgoan

    My mobile number [protected] uid [protected] please unban my account garena team 🙏
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Unnineymar
      Dec 2, 2022
      Report
      Copy

      Address: Singapore

      Hello Garena,
      Hello Sir, my name is THEUS. I'm using free fire have been last 2 YEARS, my account has been suspended.

      4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

      But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.please return my account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shub lkj
        from Powai, Maharashtra
        Dec 1, 2022
        Report
        Copy

        Address: Indonesia
        Website: Ff.garena.com

        Dear GarenaTeam
        I am a free fire player. I am 17+ yearsold
        And have been playing free fire for 4
        And a half years. But the gameplay I used to
        Play with Free Fire ID has now been suspended.
        My Free Fire ID was created with a Facebook
        account.
        But without my permission a hacker hacked my
        Facebook ID then logged in free fire and used
        Hack Maybe that's why my free fire I'd has been
        Suspended
        My sincere request to you. Garena Team.
        Please unsupended my free fire I'd
        My Free Fire ID [protected]
        Game Name your▪︎karma
        Plese garena team give me one chance.plese do unsuspend my account or I'd.
        Thank you Garena Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nepali Bou
          Dec 1, 2022
          Report
          Copy

          Address: Nepal

          Hello gerena my id why suspended I'm not a hacker please unsuspend my id my 42 level my uid [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ranjeetray@0001
            from New Delhi, Delhi
            Dec 1, 2022
            Report
            Copy

            Address: Rajstan bikaner

            HI GARENA FREEFIRE
            Mene fun ke liye ff skin tool lagaya tha but kisi karan meri id suspend ho gai please help me

            Uid:[protected]

            I'm weiting

            Thanks...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SK Rajkumardas
              from New Delhi, Delhi
              Dec 1, 2022
              Report
              Copy

              Suspended account recovery please help

              Address: Mada

              ✅Suspended account recovery information⬇️

              ⛔UID❓[protected]

              ⛔sever❓ India

              ⛔Hack❓Ff tools

              ⛔ Level ❓58

              ⛔ Name ❓Sᴋ ᭄ sagarᴮᴼo...
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy
              S
              SK Rajkumardas
              from New Delhi, Delhi
              Dec 1, 2022
              Report
              Copy

              Address: Malda

              Result for "Please give back my suspended ID and this will never happen again"

              UID:-[protected]

              Game name:-Sᴋ ᭄ sagarᴮᴼo

              ID LAVLE :-58

              Country:-India

              My phone number:-[protected] ❓Sᴋ ᭄
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pranay Santosh Parkar
                Dec 1, 2022
                Report
                Copy

                Address: Singpur

                Dear Garenafree fire, .
                please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND MY ACCOUNT
                Uid:[[protected]]
                In game name: 🌺shadow_pranu
                Level:54
                Email [[protected]@gmail.com]@gmail.com
                I'm waiting 😭
                Thank you...🙏🙏🙏
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Niranjan dipak patkare
                  from Powai, Maharashtra
                  Dec 1, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Server : BANGLADESH

                  ⛔Hack .: Injector / Headshot / location

                  ⛔LEVEL : 66

                  ⛔Name : ⳻᷼⳺ㅤHʀɪᴅᴏʏㅤ☂

                  DEAR FREE FIRE TEAM,
                  HELLO SIR/MAM,
                  MY EMAIL :- [protected]@gmail.com
                  UID :- [protected]
                  Game id name :- ⳻᷼⳺ㅤHʀɪᴅᴏʏㅤ☂
                  SERVER :- BANGLADESH
                  My free fire id was logged in my younger brother's device without realizing my younger brother used the injector hack by mistake in the id. Please return the ID. Such a mistake will never happen again. I am spending a lot of money on my id please return my id.
                  Please free fire team give a chance please back my account
                  Thanks You soo much

                  I, d :-[protected]
                  Name :-NOBITA...FF⚠️
                  +1 photos
                  Dec 1, 2022
                  Complaint marked as Resolved 
                  Server : BANGLADESH ⛔Hack .: Injector / Headshot / location ⛔LEVEL : 66 ⛔Name : ⳻᷼⳺ㅤHʀɪᴅᴏʏㅤ☂ DEAR FREE FIRE TEAM, HELLO SIR/MAM, MY EMAIL :- [protected]@gmail.com UID :- [protected] Game id name :- ⳻᷼⳺ㅤHʀɪᴅᴏʏㅤ☂ SERVER :- BANGLADESH My free fire id was logged in my younger brother's device without realizing my younger brother used the injector hack by mistake in the id. Please return the ID. Such a mistake will never happen again. I am spending a lot of money on my id please return my id. Please free fire team give a chance please back my account Thanks You soo much I, d:-2446708406
                  View replies
                  Garina, my account has been blocked because of downloading the Free Fire game from another site. Please forgive me because I did not know the name :NINA
                  Hands:[protected] The
                  problem: the account was banned by a shipping method that I did not know was illegal.
                  Please solve it as soon as possible.
                  my email name: [protected]@gmail.com
                  server India ⛔ free fire well hack i sorry you last chance please please sir 🙏😭

                  Unsuspend id - Comment #4077370 - Image #0
                  Reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Te gshsb
                    from New Delhi, Delhi
                    Dec 1, 2022
                    Report
                    Copy

                    Dear mod my free fire I'd was suspended please resolve it

                    UID-[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niranjan dipak patkare
                      from Powai, Maharashtra
                      Dec 1, 2022
                      Report
                      Copy

                      Address: New wadawe kolhapur maharashtra

                      Sir am use for anti hack . Plz unsuspend my free fire i, d

                      I, d:-[protected]
                      Thasks .
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kgf Anas Kgf
                        Dec 1, 2022
                        Report
                        Copy

                        Address: Chennai Tamil Nadu

                        [protected]
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Saivarsh
                          Dec 1, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Im complainting you that i have missing my 238 November badges after the new season please fix it now in my profile there is not a single badges in my profile after this season so im begging you to please fix this problem
                          My profile name is:Varshu963
                          My id : [[protected]]
                          Hope you will fix it
                          Thankyou
                          +2 photos
                          Dec 1, 2022
                          Complaint marked as Resolved 
                          I just updated the app & automatically my 238 badges came again.😶
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RISHABH MISTRY
                            Dec 1, 2022
                            Report
                            Copy

                            Hello Sir/mam
                            My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you,

                            1
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RISHABH MISTRY
                              Dec 1, 2022
                              Report
                              Copy

                              Hello Sir/mam
                              My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pooja Prajapati.
                                Dec 1, 2022
                                Report
                                Copy

                                Address: Singapur

                                Dear Garena Team,
                                my id is suspended by you i don't know why this happened i have spent rs 30000 in my id please cancel the suspension of id
                                Id ([protected])

                                Thanks,
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nitin khamari
                                  from New Delhi, Delhi
                                  Dec 1, 2022
                                  Report
                                  Copy

                                  Address: Odisha

                                  Dear mods my free fire max I'd suspended problem please fix right now
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nitin khamari
                                    from New Delhi, Delhi
                                    Dec 1, 2022
                                    Report
                                    Copy

                                    Address: Odisha

                                    Dear sir iam not using hack so unsuspend my free fire max I'd [protected].iam humbled request to you sir please unsuspend my I'd
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      abhay125#chauhan
                                      from Delhi, Delhi
                                      Dec 1, 2022
                                      Report
                                      Copy

                                      Hello sir ihave paid rs 240 for diamond top-up but the diamond are not received my free fire Id pls help me to refund my amount or help me to give as diamond
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        ClassicRummy.com
                                        1.6
                                        (36)
                                        TimesofMoney
                                        1
                                        (1599)
                                        Gameloft
                                        1
                                        (51)