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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 199

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S
Saivarsh
Dec 1, 2022
Resolved
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Im complainting you that i have missing my 238 November badges after the new season please fix it now in my profile there is not a single badges in my profile after this season so im begging you to please fix this problem
My profile name is:Varshu963
My id : [[protected]]
Hope you will fix it
Thankyou
Dec 1, 2022
Complaint marked as Resolved 
I just updated the app & automatically my 238 badges came again.😶
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    R
    RISHABH MISTRY
    Dec 1, 2022
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    Hello Sir/mam
    My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you,

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      R
      RISHABH MISTRY
      Dec 1, 2022
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      Hello Sir/mam
      My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you
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        P
        Pooja Prajapati.
        Dec 1, 2022
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        Address: Singapur

        Dear Garena Team,
        my id is suspended by you i don't know why this happened i have spent rs 30000 in my id please cancel the suspension of id
        Id ([protected])

        Thanks,
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          N
          Nitin khamari
          from New Delhi, Delhi
          Dec 1, 2022
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          Address: Odisha

          Dear mods my free fire max I'd suspended problem please fix right now
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            N
            Nitin khamari
            from New Delhi, Delhi
            Dec 1, 2022
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            Address: Odisha

            Dear sir iam not using hack so unsuspend my free fire max I'd [protected].iam humbled request to you sir please unsuspend my I'd
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              A
              abhay125#chauhan
              from Delhi, Delhi
              Dec 1, 2022
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              Hello sir ihave paid rs 240 for diamond top-up but the diamond are not received my free fire Id pls help me to refund my amount or help me to give as diamond
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                S
                Suman sing
                from Powai, Maharashtra
                Dec 1, 2022
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                Address: Game
                Website: Garena

                Please may akaunt unban kardo please please
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                  N
                  Nimai Dharua
                  from New Delhi, Delhi
                  Dec 1, 2022
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                  Address: Odisha, Kapani

                  Free fire account suspended (22/10/2022) please unsuspend my account payment done
                  Hack name - auto headshot config file
                  UID- [protected]

                  Thanks.
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                    B
                    Badaloraon
                    from Powai, Maharashtra
                    Dec 1, 2022
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                    Address: Singapore
                    Website: ffsupportind.garena.com/hc/en-us/requests

                    Hello sir Free Fire Game used to LAG on my mobile. so i GFX TOOL + MOBILE RAM OPTIMIZERS. And in the custom room, AUTOAIM was made to defeat his friends. And random hacks were coming inside Clash Squad, so I didn't back down. PLEASE UNBAN my game account. I have some old memories from I'D and I have also put money i felt wrong i'm so sad Please unban my I'D. I'D-- ( [protected] ) and also forgive me.
                    Unban your mother's swear
                    I'm from India
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                      B
                      Badaloraon
                      from Powai, Maharashtra
                      Dec 1, 2022
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                      Address: Singapore

                      Hello sir Free Fire Game used to LAG on my mobile. so i GFX TOOL + MOBILE RAM OPTIMIZERS. And in the custom room, AUTOAIM was made to defeat his friends. And random hacks were coming inside Clash Squad, so I didn't back down. PLEASE UNBAN my game account. I have some old memories from I'D and I have also put money i felt wrong i'm so sad Please unban my I'D. I'D-- ( [protected] ) and also forgive me.
                      I'm from India
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                        E
                        Ekbal@@
                        from Kolkata, West Bengal
                        Dec 1, 2022
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                        Address: Singapur
                        Website: free fire soport

                        Dear Garenafree fire, .
                        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭
                        I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                        ""I LOVE FREE FIRE GIVE ME A CHANCE""
                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                        PLEASE UNSUSPEND MY ACCOUNT
                        Uid:[protected]
                        In game name: Ekbal 444
                        Level:73
                        Email:[protected]@gmail.com
                        I'm waiting 😭
                        Thank you...🙏🙏🙏😭😭😭😭😭
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                          H
                          Harrybhai
                          from Ludhiana, Punjab
                          Dec 1, 2022
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                          Address: New dashmesh nagar ayali khurd

                          Dear GarenaTeam
                          I am a free fire player. I am 13+yearsold
                          And have been playing free fire for two
                          And a half years. But the gameplay I used to
                          Play with Free Fire ID has now been suspended.
                          My Free Fire ID was created with a Facebook
                          account.
                          But without my permission a hacker hacked my
                          Facebook ID then logged in free fire and used
                          Hack Maybe that's why my free fire I'd has been
                          Suspended
                          My sincere request to you. Garena Team.
                          Please unsupended my free fire I'd
                          My Free Fire ID [protected]
                          Game Name @☆Harry࿐
                          Plese garena team give me one chance.plese do unsupend my account or I'd.
                          Thank you Garena Team❤️
                          Garina, my account has been blocked because of downloading the Free Fire game from another site. Please forgive me because I did not know the name :NINA
                          Hands:[protected] The
                          problem: the account was banned by a shipping method that I did not know was illegal.
                          Please solve it as soon as possible.
                          my email name [protected]@gmail.com
                          Please help me.
                          Thanks.
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                            I
                            Indhu123
                            from Kurnool, Andhra Pradesh
                            Nov 30, 2022
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                            Resolved

                            Address: Kurnool

                            Hello

                            Team free fire India

                            My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspend my account for no valid reason you can check my KD, headshot i am normal player, please check once my account.

                            This is humble request to free fire team to unsuspend my account.

                            Player name == ✿ㅤᏞᴀᴋʂꫝᴍΐㅤ⸙
                            Player I'd ==[[protected]]
                            Dec 1, 2022
                            Complaint marked as Resolved 
                            Hello Dear garena team❤️❤️ Sir Try to understand my words, I have not used any hack myself, one of my friends used to play on my ID, it seems to play with that hack, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent a lot of money. Please I'd The unsuspend do it😭😭😭 I promise you I will never do such a wrong thing again🙏🙏 Sir one last request please unsuspend my id🙏🙏 Please sir please sir please sir 🙏🙏🙏😭😭😭 Uid [2639679956] Game name-- ✿ㅤᏞᴀᴋʂꫝᴍΐㅤ⸙ Level-70 Love you sir ❤️❤️
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                              Nov 30, 2022
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                              Address: 2697078226

                              My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                              Thank You
                              My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                              Thank You
                              My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                              Thank You"""""my I'd [protected]
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                                A
                                Aabrousaleem
                                Nov 30, 2022
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                                Address: verinag
                                Website: Garena freefire. Com

                                Hii Garena free fire...
                                Sir,
                                With due respect and great regards.sir, i am playing freefire since it was launched...But suddenly in last month i was playing with unknown players... I didn, t know that they was using hack... It was not my fault...
                                Sir please unsuspend my freefire account...
                                Sir i am requesting you please. If the freefire company didn, t un suspend my freefire account i will suicide...
                                Thanks...
                                MY FREEFIRE UID IS :[protected]
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                                  M
                                  Michel Corvin
                                  Nov 30, 2022
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                                  Address: #17-10, Galaxis Singapore, Singapore 138522, SG
                                  Website: www.google.com/url?sa=t&source=web&rct=j&url=ffsupport.garena.com/hc/en-us&ved=2ahUKEwjMmLv54tX7AhW5SmwGHfQxCccQFnoECBEQAQ&usg=AOvVaw04vcT7Tp4upV9zxiazxbSd

                                  I am play freefire more than 4 year's, and my game level is 75 and 18000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. IN GAME ID=[protected]
                                  ID LEVEL =75
                                  IN GAME NAME= classy444
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                                    P
                                    Pranav6790
                                    Nov 30, 2022
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                                    Address: Singapore

                                    Dear GarenaTeam
                                    I am a free fire player. I am 14+years old
                                    And have been playing free fire for three
                                    And a half years. But the gameplay I used to
                                    Play with Free Fire ID has now been suspended.
                                    My Free Fire ID was created with a Facebook
                                    account.
                                    But without my permission a hacker hacked my
                                    Facebook ID then logged in free fire and used
                                    Hack Maybe that's why my free fire I'd has been
                                    Suspended
                                    My sincere request to you. Garena Team.
                                    Please unsupended my free fire I'd
                                    My Free Fire UID [protected]
                                    Game I'd pranav6790
                                    Please garena team give me one chance.please do unsupend my account or I'd.
                                    Thanks.
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                                      Q
                                      qq007
                                      from Ahmedabad, Gujarat
                                      Nov 30, 2022
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                                      Address: Singapore

                                      Sir, I don't know how to explain that I have made a mistake but I did not kill any enemy by hacking it, I only gave permission in it.And my character became invisible, then I started a game and the enemy who came in front of me also became invisible.Then I uninstalled Free Fire by baking the game and also uninstalled Fuff Tool Pro, then I downloaded Free Fire and played my Eid 1 to 2 game.Then when I wanted to start the game in the evening my Eid was suspended plzz sir understand and ᴜɴsuspend my Eid plz
                                      My ff id[protected]
                                      My ff name - ɴ❤️ᴍᴏʜꜱɪɴ√
                                      Thanks you so much sir 🥺🥺🥺
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                                        C
                                        coolmdimam
                                        from Patna, Bihar
                                        Nov 30, 2022
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                                        Address: Singapoor

                                        Hello
                                        Dear garena team❤️❤️
                                        Sir Try to understand my words, I have not used any config myself, one of my friends used to play on my ID, it seems to play with that config, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent...
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