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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Garena reviews & complaints page 199

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R
RISHABH MISTRY
Dec 1, 2022
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Hello Sir/mam
My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you,

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    R
    RISHABH MISTRY
    Dec 1, 2022
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    Hello Sir/mam
    My Game Is Not Working, And Hackers Are Coming In Every Match, Even Thought I Have Never Hacked, And Never Played With Hackers, I am Facing This Problem For A Long Time, Please Check This Issue, And Fix It, As Soon As Possible, Thank you
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      P
      Pooja Prajapati.
      Dec 1, 2022
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      Address: Singapur

      Dear Garena Team,
      my id is suspended by you i don't know why this happened i have spent rs 30000 in my id please cancel the suspension of id
      Id ([protected])

      Thanks,
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        N
        Nitin khamari
        from New Delhi, Delhi
        Dec 1, 2022
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        Address: Odisha

        Dear mods my free fire max I'd suspended problem please fix right now
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          N
          Nitin khamari
          from New Delhi, Delhi
          Dec 1, 2022
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          Address: Odisha

          Dear sir iam not using hack so unsuspend my free fire max I'd [protected].iam humbled request to you sir please unsuspend my I'd
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            A
            abhay125#chauhan
            from Delhi, Delhi
            Dec 1, 2022
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            Hello sir ihave paid rs 240 for diamond top-up but the diamond are not received my free fire Id pls help me to refund my amount or help me to give as diamond
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              S
              Suman sing
              from Powai, Maharashtra
              Dec 1, 2022
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              Address: Game
              Website: Garena

              Please may akaunt unban kardo please please
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                N
                Nimai Dharua
                from New Delhi, Delhi
                Dec 1, 2022
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                Address: Odisha, Kapani

                Free fire account suspended (22/10/2022) please unsuspend my account payment done
                Hack name - auto headshot config file
                UID- [protected]

                Thanks.
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                  B
                  Badaloraon
                  from Powai, Maharashtra
                  Dec 1, 2022
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                  Address: Singapore
                  Website: ffsupportind.garena.com/hc/en-us/requests

                  Hello sir Free Fire Game used to LAG on my mobile. so i GFX TOOL + MOBILE RAM OPTIMIZERS. And in the custom room, AUTOAIM was made to defeat his friends. And random hacks were coming inside Clash Squad, so I didn't back down. PLEASE UNBAN my game account. I have some old memories from I'D and I have also put money i felt wrong i'm so sad Please unban my I'D. I'D-- ( [protected] ) and also forgive me.
                  Unban your mother's swear
                  I'm from India
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                    B
                    Badaloraon
                    from Powai, Maharashtra
                    Dec 1, 2022
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                    Address: Singapore

                    Hello sir Free Fire Game used to LAG on my mobile. so i GFX TOOL + MOBILE RAM OPTIMIZERS. And in the custom room, AUTOAIM was made to defeat his friends. And random hacks were coming inside Clash Squad, so I didn't back down. PLEASE UNBAN my game account. I have some old memories from I'D and I have also put money i felt wrong i'm so sad Please unban my I'D. I'D-- ( [protected] ) and also forgive me.
                    I'm from India
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                      E
                      Ekbal@@
                      from Kolkata, West Bengal
                      Dec 1, 2022
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                      Address: Singapur
                      Website: free fire soport

                      Dear Garenafree fire, .
                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭
                      I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                      PLEASE UNSUSPEND MY ACCOUNT
                      Uid:[protected]
                      In game name: Ekbal 444
                      Level:73
                      Email:[protected]@gmail.com
                      I'm waiting 😭
                      Thank you...🙏🙏🙏😭😭😭😭😭
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                        H
                        Harrybhai
                        from Ludhiana, Punjab
                        Dec 1, 2022
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                        Address: New dashmesh nagar ayali khurd

                        Dear GarenaTeam
                        I am a free fire player. I am 13+yearsold
                        And have been playing free fire for two
                        And a half years. But the gameplay I used to
                        Play with Free Fire ID has now been suspended.
                        My Free Fire ID was created with a Facebook
                        account.
                        But without my permission a hacker hacked my
                        Facebook ID then logged in free fire and used
                        Hack Maybe that's why my free fire I'd has been
                        Suspended
                        My sincere request to you. Garena Team.
                        Please unsupended my free fire I'd
                        My Free Fire ID [protected]
                        Game Name @☆Harry࿐
                        Plese garena team give me one chance.plese do unsupend my account or I'd.
                        Thank you Garena Team❤️
                        Garina, my account has been blocked because of downloading the Free Fire game from another site. Please forgive me because I did not know the name :NINA
                        Hands:[protected] The
                        problem: the account was banned by a shipping method that I did not know was illegal.
                        Please solve it as soon as possible.
                        my email name [protected]@gmail.com
                        Please help me.
                        Thanks.
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                          I
                          Indhu123
                          from Kurnool, Andhra Pradesh
                          Nov 30, 2022
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                          Resolved

                          Address: Kurnool

                          Hello

                          Team free fire India

                          My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspend my account for no valid reason you can check my KD, headshot i am normal player, please check once my account.

                          This is humble request to free fire team to unsuspend my account.

                          Player name == ✿ㅤᏞᴀᴋʂꫝᴍΐㅤ⸙
                          Player I'd ==[[protected]]
                          Dec 1, 2022
                          Complaint marked as Resolved 
                          Hello Dear garena team❤️❤️ Sir Try to understand my words, I have not used any hack myself, one of my friends used to play on my ID, it seems to play with that hack, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent a lot of money. Please I'd The unsuspend do it😭😭😭 I promise you I will never do such a wrong thing again🙏🙏 Sir one last request please unsuspend my id🙏🙏 Please sir please sir please sir 🙏🙏🙏😭😭😭 Uid [2639679956] Game name-- ✿ㅤᏞᴀᴋʂꫝᴍΐㅤ⸙ Level-70 Love you sir ❤️❤️
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                            Nov 30, 2022
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                            Address: 2697078226

                            My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                            Thank You
                            My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                            Thank You
                            My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I'm A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.

                            Thank You"""""my I'd [protected]
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                              A
                              Aabrousaleem
                              Nov 30, 2022
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                              Address: verinag
                              Website: Garena freefire. Com

                              Hii Garena free fire...
                              Sir,
                              With due respect and great regards.sir, i am playing freefire since it was launched...But suddenly in last month i was playing with unknown players... I didn, t know that they was using hack... It was not my fault...
                              Sir please unsuspend my freefire account...
                              Sir i am requesting you please. If the freefire company didn, t un suspend my freefire account i will suicide...
                              Thanks...
                              MY FREEFIRE UID IS :[protected]
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                                M
                                Michel Corvin
                                Nov 30, 2022
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                                Address: #17-10, Galaxis Singapore, Singapore 138522, SG
                                Website: www.google.com/url?sa=t&source=web&rct=j&url=ffsupport.garena.com/hc/en-us&ved=2ahUKEwjMmLv54tX7AhW5SmwGHfQxCccQFnoECBEQAQ&usg=AOvVaw04vcT7Tp4upV9zxiazxbSd

                                I am play freefire more than 4 year's, and my game level is 75 and 18000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. IN GAME ID=[protected]
                                ID LEVEL =75
                                IN GAME NAME= classy444
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                                  P
                                  Pranav6790
                                  Nov 30, 2022
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                                  Address: Singapore

                                  Dear GarenaTeam
                                  I am a free fire player. I am 14+years old
                                  And have been playing free fire for three
                                  And a half years. But the gameplay I used to
                                  Play with Free Fire ID has now been suspended.
                                  My Free Fire ID was created with a Facebook
                                  account.
                                  But without my permission a hacker hacked my
                                  Facebook ID then logged in free fire and used
                                  Hack Maybe that's why my free fire I'd has been
                                  Suspended
                                  My sincere request to you. Garena Team.
                                  Please unsupended my free fire I'd
                                  My Free Fire UID [protected]
                                  Game I'd pranav6790
                                  Please garena team give me one chance.please do unsupend my account or I'd.
                                  Thanks.
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                                    Q
                                    qq007
                                    from Ahmedabad, Gujarat
                                    Nov 30, 2022
                                    May 19, 2023
                                    This thread was updated on May 19, 2023
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                                    Address: Singapore

                                    Sir, I don't know how to explain that I have made a mistake but I did not kill any enemy by hacking it, I only gave permission in it.And my character became invisible, then I started a game and the enemy who came in front of me also became invisible.Then I uninstalled Free Fire by baking the game and also uninstalled Fuff Tool Pro, then I downloaded Free Fire and played my Eid 1 to 2 game.Then when I wanted to start the game in the evening my Eid was suspended plzz sir understand and ᴜɴsuspend my Eid plz
                                    My ff id[protected]
                                    My ff name - ɴ❤️ᴍᴏʜꜱɪɴ√
                                    Thanks you so much sir 🥺🥺🥺
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                                      coolmdimam
                                      from Patna, Bihar
                                      Nov 30, 2022
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                                      Address: Singapoor

                                      Hello
                                      Dear garena team❤️❤️
                                      Sir Try to understand my words, I have not used any config myself, one of my friends used to play on my ID, it seems to play with that config, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent...
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                                        O
                                        op rip
                                        Nov 30, 2022
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                                        Address: Bangladesh

                                        Hello
                                        My FREE FIRE id was suspended please unsuspend my FREE FIRE id i am not using abnorma activities
                                        Uid=[protected]
                                        In-game name=ටG᭄ㅤᏒIⱣ
                                        Thanks.
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