Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 202

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Constantin
Nov 27, 2022
Report
Copy

Address: 89050

Dear sir, my free fire account has been suspended due to abnormal activity. but I did not do any illegal or abnormal activity that could cause my account to be banned.

so please open my free fire account as soon as possible.

next time I will take proper care of the account and be careful. Thanks.
Name : ༒༻Aɳժɾҽí༺༒
ID :[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ansh6k
    from Ganjam, Odisha
    Nov 27, 2022
    Report
    Copy

    Address: Ganjam, odisha
    Website: Garenafreefire

    Hello, garenafreefire

    With due respect and humble submission l would like to infrom
    You that, my id was suspended when I was playing the game, I haven't done anything wrong and iam sure that i have followed your rules of conduct, and iam also sure that by mistake you have suspended account for no vailed reason, this is my humble request to freefire team to unban my account
    Player name :- tc ansh
    Player id :- [protected]
    Hi Garena Team

    I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

    Free Fire ID: [protected]
    Free Fire Username: tc ansh

    Thanks
    Helpful
    3 other people found this review helpful
    3 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Juyel12345@
      Nov 27, 2022
      Report
      Copy

      Sir I accept that I have made a mistake only people make mistakes. I promise I will never make this mistake again. Sir you can do many things if you want so please unsuspend my id you have not played games for long time and not feeling well Sir, I am falling in your hands, please unsuspend me from my ID like last time Sir this id is my first and last id which i made with hard work At night when my friends play games I see tears in my eyes I feel sad I can't play games even though my ID is so good ID My last request please sir. Unsuspend the id I will be grateful to you.

      Uid[[[protected]]]

      Ff name: SENORITA SJ
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Constantin
        Nov 27, 2022
        Report
        Copy

        Address: 89050

        Hello. Due to the lack of information I violated the terms and conditions of the game and I am very sorry.
        Since I have invested a lot in this game, both time and money, please give me another chance and unblock my account, or at least tell me what I have to do to unblock my account. In exchange, I promise not to break the rules again and to be aware of any updates to the game rules and to improve my game security.

        Thank you in advance and please make an exception!
        Warm greeting. please give me another chance
        Andrei is a Free Fire fan.
        please give me another chance please
        Name : ༒༻Aɳժɾҽí༺༒
        ID :[protected]
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Nov 27, 2022
          Report
          Copy

          8Dear Garena, I am playing free fire since last 3 years. My account has been suspended without any reason, as I have used game booster application which is pre - installed in my phone. I request to review my I'd once and if l found guilty, you are liable to punish or me please my account unban please 🙏 MY FREE FIRE ID - [protected] ID LEVEL - 56 ID NAME - DEVI PLUS GMAIL - [protected]@gmail.com Phone number [protected] Thank you sir Have a great day ahead. Please my account unban please sir
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Nov 27, 2022
            Report
            Copy

            Dear Garena, I am playing free fire since last 3 years. My account has been suspended without any reason, as I have used game booster application which is pre - installed in my phone. I request to review my I'd once and if l found guilty, you are liable to punish or me please my account unban please 🙏 MY FREE FIRE ID - [protected] ID LEVEL - 56 ID NAME - DEVI PLUS GMAIL - [protected]@gmail.com Phone number [protected] Thank you sir Have a great day ahead. Please my account unban please sir
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Nov 27, 2022
              Report
              Copy

              Address: Singapore
              Website: Free fire support

              Hello,

              TEAM FREE FIRE INDIA

              .My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

              Player Name :-A+A.LOVE.005

              ID:-[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajmal233
                from Katihar, Bihar
                Nov 27, 2022
                Report
                Copy

                Address: India

                Hii,
                Garena team--
                My Free Fire I'd Ben Only Used Injector Which Is Only Used For
                Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                future I

                My level_70
                My uid _[protected]
                My Game name :- AJMAL
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kunalkumbhar
                  from Karad, Maharashtra
                  Nov 27, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Maharashtra India

                  Hello
                  Dear garena team❤️❤️
                  Sir Try to understand my words, I have not used any hack myself, one of my friends used to play on my ID, it seems to play with that hack, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent a lot of money. Please I'd The unsuspend do it😭😭😭
                  I promise you I will never do such a wrong thing again🙏🙏
                  Sir one last request please unsuspend my id🙏🙏
                  Please sir please sir please sir 🙏🙏🙏😭😭😭
                  Uid [protected]
                  Game name-
                  Level-53Kᴋ᭄✿Gᴀᴍᴇʀ࿐:
                  Love you sir ❤️❤️
                  Nov 27, 2022
                  Complaint marked as Resolved 
                  Hello Dear garena team❤️❤️ Sir Try to understand my words, I have not used any hack myself, one of my friends used to play on my ID, it seems to play with that hack, I don't know it, sir.whatever wrong my friend did i didn't do wrong so please sir forgive me Sir it's been a long time since I played the game I am a son of a very poor family. I have worked hard to make the ID. It has taken me to this level. I have spent a lot of money. Please I'd The unsuspend do it😭😭😭 I promise you I will never do such a wrong thing again🙏🙏 Sir one last request please unsuspend my id🙏🙏 Please sir please sir please sir 🙏🙏🙏😭😭😭 Uid 2425507942 Game name- Level-53Kᴋ᭄✿Gᴀᴍᴇʀ࿐: Love you sir ❤️❤️
                  hi bro, you solved something?
                  Dear Garena
                  My Account got suspended from 3m days I can assure you I used ff tool hacks and play few days the game in my device and after a few days my account got banned I had no atention to do something wrong it was all a mistake I cannot express how much disheartning it is for me to lose my ID it was the wrist mistake Of my life please unban my I'd I promise I will never used any hack application
                  Thank you Sir
                  My uid [protected]
                  I'd name ITG᭄PREMʏƬ
                  Thank you Garena Free Fire
                  I am waiting
                  Dear Garena
                  My Account got suspended from 30 days I can assure you I used ff tool hacks and play few days the game in my device and after a few days my account got banned I had no atention to do something wrong it was all a mistake I cannot express how much disheartning it is for me to lose my ID it was the wrist mistake Of my life please unban my I'd I promise I will never used any hack application
                  Thank you Sir
                  My uid [protected]
                  I'd name ITG᭄PREMʏƬ
                  Thank you Garena Free Fire
                  I am waiting
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ajmal233
                    from Katihar, Bihar
                    Nov 27, 2022
                    Report
                    Copy

                    Address: India
                    Website: Freefire.com

                    Hii,
                    Garena team--
                    My Free Fire I'd Ben Only Used Injector Which Is Only Used For
                    Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                    😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                    future I

                    My level_70
                    My uid - [protected]
                    My Game name :- _AJMAL
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Boom Boom Ranga
                      Nov 27, 2022
                      Report
                      Copy

                      Hello Garena,
                      Hello Sir, my name is LUCKY. I'm using free fire have been last 2 YEARS, my account has been suspended.

                      4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

                      But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, R7 LUCKY my user ID is:([[protected]])([protected])

                      Please give me my last chance... I Love Free Fire...
                      Please give me a last chance sir,

                      Nickname
                      R7 LUCKY
                      user ID([[protected]])([protected])

                      Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Betty Shultz
                        Nov 27, 2022
                        Report
                        Copy

                        Address: 2965mount Morris Road

                        Why was I charged for Garena I don’t know what it even is, and I was charged like3 different times.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vivo y35
                          Nov 27, 2022
                          Report
                          Copy

                          Address: Lalan Road industry area

                          Hello sir Dear Garenafree fire, .
                          please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 42, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                          ""I LOVE FREE FIRE GIVE ME A CHANCE""
                          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                          PLEASE UNSUSPEND MY ACCOUNT id [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gord666
                            from Guwahati, Assam
                            Nov 26, 2022
                            Report
                            Copy

                            Address: Singapor

                            Hii,
                            Garena team--
                            My Free Fire I'd Ben Only Used Injector Which Is Only Used For
                            Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                            😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                            future I

                            My level_52
                            My uid _[[protected]]
                            My Game name :- _GORD_666
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              Nov 26, 2022
                              Report
                              Copy

                              Address: Kadappanallur & po bhavani tk

                              My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my game play i no hacker I'm a normal player, please check once my account.

                              This is my Humble Request to Free Fire Team To Unban My Account.

                              My game name: deadly hunte
                              My level : 78
                              My uid : [protected] please unban my id

                              Thankyou garena 😭😭
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Munna gaming
                                from Satara, Maharashtra
                                Nov 26, 2022
                                Report
                                Copy

                                Address: INDIA

                                First i am so sorry garena & team. Really really sorry garena free fire😭🤒🤕😭😭 . I used headshot hack for fun please please please please garena team i am so sorry my mistake . Please sorry .
                                My uid = [protected] please please request sir recover my suspended id please unsuspend my game name = _munnabhai_* . Id level - 62 . Id likes - 3916 please team recover my account 1 year waiting me 😭🤕🤒 please 2 days recover my account . Recpect garena free fire & them please please request sir . Dont used any hack on free fire please please sir . Recover my account . Uid=[protected]
                                please please request sir please recover my account id [protected] .
                                Please id timer give time . I am crying sir & miss . Love you garena & team miss you garena free fire 🤒🤕😭😭😭🇮🇳 recpect all . Please please only one more chance please please please please reply sir . Please take care love you miss you garena free fire them one more chance please id timer give me 😭😭😭
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amit Bhai AS
                                  Nov 26, 2022
                                  Report
                                  Copy

                                  Address: Jaipur

                                  I HAVE DONE PAYMENT AND ADED TRANSACTION ID BUT HERE ITS NOT SHOWING 🥺😭plz help
                                  Uid [protected]
                                  Uid[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amit Bhai AS
                                    Nov 26, 2022
                                    Report
                                    Copy

                                    Address: Jaipur
                                    Website: I HAVE DONE PAYMENT AND ADED TRANSACTION ID BUT HERE ITS NOT SHOWING 🥺😭plz help

                                    I HAVE DONE PAYMENT AND ADED TRANSACTION ID BUT HERE ITS NOT SHOWING 🥺😭plz help
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rp Hitesh
                                      Nov 26, 2022
                                      Report
                                      Copy

                                      Address: Singapore
                                      Website: freefiresupport.com

                                      Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My

                                      Account. Player Name : ᎡᎫㅤᎻᏆͲᎬՏᎻㅤ✓
                                      ID: [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rp Hitesh
                                        Nov 26, 2022
                                        Report
                                        Copy

                                        Address: Singapore
                                        Website: freefiresupport.com

                                        Hello,
                                        TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                        Player Name :- ᎡᎫㅤᎻᏆͲᎬՏᎻㅤ✓

                                        ID:-[protected]
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit