Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Last updated Apr 29, 2024
Complaints 12275
Resolved
801
Unresolved
11474
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Contacts
Complaints

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garena
Customer Service Contacts

Garena Phone Numbers

Phone
+65 6270 8100
5292
3921
View all Garena contacts

Garena Websites



Garena Head Office Address

Galaxis Building, 1 Fusionopolis Place #17-10
Singapore
138522

Online Games
Garena
Complaints

Complaints recently resolved by Garena customer care

View all complaints

Most useful Garena reviews

Featured Garena consumer stories

Garena reviews & complaints page 274

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Liquid gamer
Aug 31, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire id banned

Dear Garenafree fire, .
please unban my I'd I use hack one time just for fun please unban my fre fire account[protected] once unbanned my free fire account in future I never used any hack I spend almost 5000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, Shoel mod injecter) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""br...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
W
Wyiwjsbsvd
Aug 31, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

I,d suspended 1567896165

Address:Singapore

Some glitch from the NS TOOL 2.0 as told by a youtuber in his shorts I had used it just for fun There was no intension to take any additional advantages and at using the app I also don't know that it will suspend my ID 😭😭 If you unsuspend my ID I PROMISE you that I will follow all your FREE FIRE term & condition, rule & regulation 🀐😫😫 SO, its a humble request to un suspend my ID 😒😒 Player Name - gyan+$ UID[[protected]]br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
Game Room SD
Aug 31, 2022
Report
Copy

Ban appeal

Address:India

My account has been suspended.place sir come back my real account. The use of third-party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone.

Thank you Free fire team

Uid: [protected]

Game name : Hapy New Yer

level : 66...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
[email protected]
from Hazaribagh, Jharkhand
Aug 31, 2022
Report
Copy

Id Suspended

Address:Hazaribagh Jharkhand

Hello sir
Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
[email protected]
from Hazaribagh, Jharkhand
Aug 31, 2022
Report
Copy

Id Suspended

Address:Jharkhand Hazaribagh

Hello sir
Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
shawabhi
from KOLKATA, West Bengal
Aug 31, 2022
Report
Copy

Id suspended

Address:singapore

Dear garena,
my free fire id was suspended.because i teaming with a hacker by mistake.i did not know that he was a hacker.please garena unsuspend my free fire id.i was spent a lot of money.in future i will not make such a mistake.please unsuspend my id.
thank you garena.😒😒😒😒😒😒
ID-[protected]
NAME-α΄€Κ™ΚœΙͺsΚœα΄‡α΄‹βœžοΈŽβ˜ οΈŽ...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ay9
from Jaunpur, Uttar Pradesh
Aug 31, 2022
Report
Copy

Suspended

Address:Uttar Pradesh

Dear Garena
Free fire account has been suspended suddenly.no hack report for third party
Please sir received my free fire I'D [protected]
πŸ™ Please sir
πŸ˜₯ Patelbhai...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
W
Wyiwjsbsvd
Aug 31, 2022
Report
Copy

Suspended 1567896165

Address:Singapore
Website:[email protected]

Dear Garena Team

My first free fire I'd ban I only used NS tool, auto headshot, , application which is only used for fun I don't know because of this my free fire I'd ban I request you my I'd be UNSUSPEND and in future I will not do any such mistakeπŸ˜”πŸ˜”πŸ˜”πŸ˜”πŸ˜”πŸ˜­πŸ˜­πŸ˜”πŸ˜”πŸ˜”.

(I AM WAITING.)

EMAIL- [protected]@gmail.com

PHONE-[protected]

UID-[protected].br...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Patel mayur l
from Gandhidham, Gujarat
Aug 31, 2022
Report
Copy

Free fire -my id was suspend

Address:[email protected]

My I'd was suspend i am not using hack please my I'd unben kerdo please πŸ₯Ί
My uid-[protected]
My in game name -Sα΄›γ…€Nα΄€α΄‘α΄€Κ™γ…€δΊ—
My in game likes -11300
My level- 66
Please i am good gamer
I am not using hack
I love free fire ❀️
ADVERTISEMENT...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Patel mayur l
from Gandhidham, Gujarat
Aug 31, 2022
Report
Copy

Free fire -my id was suspend

Address:[email protected]

My I'd was suspend i am not using hack please my I'd unben kerdo please πŸ₯Ί
My uid-[protected]
My in game name -Sα΄›γ…€Nα΄€α΄‘α΄€Κ™γ…€δΊ—
My in game likes -11300
My level- 66
Please i am good gamer
I am not using hack
I love free fire ❀️...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel mayur l
from Gandhidham, Gujarat
Aug 31, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire -my id was suspend

Address:[email protected]

My I'd was suspend i am a good gamer i am not using hack please my I'd unben kerdo please πŸ₯Ί...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
B
Bapan Makur
Aug 31, 2022
Report
Copy

Accounts. Suspended

Address:Singapur
Website:Free fire support

Dear Garena free fire, .
please unsuspended my I'd I use config file one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 7, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNSUSPENED MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DHRUBO CHOWDHURY
Aug 31, 2022
Report
Copy

My id is banned

Address:West Bengal

Dear, garena free fire please open my id
I belong a poor family. My friend in use hack on my id. My game is fair but sir/mam please one more change I promise that next time not use hack in my id please open my id 😭😭😭😭😭😭...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tanmay Let
Aug 31, 2022
Report
Copy

ID suspend

Address:Singapur

Hallo
Dear Garena Team,
My free fire ID Ban I only used hack Application Which Is only used For Fun 1 Didn't know Because of this My free fire ID ban I request you my Id Be unbanded and in future I will not do any such mistake
Please give me ID back 😭😭😭😭
I am waiting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
eshu1234@
from Etawah, Uttar Pradesh
Aug 31, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbanned id

Address:Ujhiyani

Hello,
Team Free Fire India, my id was suspended when i was playing the game, I Haven't Done Anything wrong and I Am sure that I Have followed your rules of conduct, And I Am sure that by Mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my humble request to free fire team to unban my account.

Player name :- Mar jaavanbr...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
I
Imran Vai
Aug 31, 2022
Report
Copy

My ID Suspended Please return my id please unsuspended my account

Address:Singapore

My uid [protected]
Please Return my account please unsuspended my account please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
[email protected]
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Report
Copy

Free fire Account recovery

Address:[email protected]
Website:[email protected]

Please recover my id sir Please Garena I am over top up for my I'd please recover my I'd please all cash I invested this game please recover my I'd please sir I am realy extremely sorry for headshot config file using I delete the file I am no use for hack please Garena recover my suspended I'd I am also invested my money...πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™ Please recover my I'd .support please siri am realy very very sorry sirπŸ™πŸ™πŸ™πŸ˜žπŸ˜ž[protected]...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
α΄€
α΄€ΚŸΙͺ sʏᴇᴅ ᴍ
Aug 30, 2022
Report
Copy

Request of unsuspending my account

Hi Garena, My Free Fire Max got suspended today because of no reason.I am not a hacker/3rd party app user.Please can u unsuspend my account
UID:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md wasim Akram Wasim Akram
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Report
Copy

Unban I'd

Address:Singapore
Website:Garena. Com

Dear Sir, I am Sorry for Using config file on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My I'd. I shell be very Thankful to You.
I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

FF NAME!(BOSβ™‘οΈŽαŽ³αŽͺᏚ⡊Ꮇ❢❢br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Neeraj Misale
Aug 30, 2022
Report
Copy

My ID has Been Suspended

Address:# 17-10 Galaxis https://maps.app.goo.gl/g7TH144n69ACiQkA6

Hi Garena I don't know someone has logged in to my free Fire I'd and without knowing me. It's not my mistake may be a hacker has done any abnormal activities with my id . So my account has been suspended please unsuspend my account πŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯Ί
My Free Fire UID : [protected]
My Free Fire user name :GoodWiz2007N
My G-mail : [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Garena services

Hi Garena Team



I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unb...
AJ
Atif Jane
My ID is still suspended. I am waiting for the unsuspend I hope for a positive result.
NA
Nawangi
Uid :2140101998

server :Bangladesh

Id level :62

Hack: mood menu

Uas: 1 Time

Id name : βž³α΄Ήα΄Ώα­„ri๓໐ຖ•FF

Id : Facebook
RR
Rsk Rimon Khan
Uid :2140101998

server :Bangladesh

Id level :62

Hack: mood menu

Uas: 0 Timem

Id name : βž³α΄Ήα΄Ώα­„ri๓໐ຖ•FF

Id : Facebook
RR
Rsk Rimon Khan

Garena related businesses

ClassicRummy.com
1.6
(36)
RummyCircle.com
2.7
(2462)
Junglee Rummy
2
(1041)