Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 278

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manish Moar Singh
from Powai, Maharashtra
Sep 2, 2022
Report
Copy

Address: Singapore
Website: Free fire support

Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

ID :- [protected]
Sep 02, 2022
Updated by Manish Moar Singh
Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

ID :- [protected]

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naresh Baria
    Sep 2, 2022
    Report
    Copy

    Address: Singapore

    Hello
    dear garena team

    My free fire id suspended I only used ns tool hack applications which is ony used for fun I didn't know because of thish my free fire id suspended I request you my I'd be unsuspended and in future I will not do any such mistake please greena team My lucky id 😢😢😢😭😭😭😭😭😭😭...
    I am waiting
    Id- [protected]
    Free fire game name-ᴹᴿ°᭄NOOB⁸⁸⁸࿐
    Thank you garena team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sakshambansal
      from New delhi, Delhi
      Sep 2, 2022
      Report
      Copy

      Address: Singapore

      Hi Garena

      I am a free fire lover playing this game from a year and have spent a lot of money because your events were impressive but now you guys just suspended my id for using hack
      I was literally just testing the hack that do it really works and it didn't even worked but after one day i saw my id suspended
      Please just unsuspend my id, i had literally spend over 2000 rupees my hack didn't even worked if it had worked then i could be suspended but it is not a correct reason to suspend anyone of just try using the hack you could have though temporarily suspended me but suspension for lifetime is not fair
      Please take a action because it against our rights
      Free Fire Player name: PAGALCITYyt
      UID: [protected]
      Level: 34

      Thanks, only if you unsuspend my id

      Regards,
      Saksham
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        eshu1234@
        from Etawah, Uttar Pradesh
        Sep 2, 2022
        Report
        Copy

        Address: Uᴊʜɪʏᴀɴɪ
        Website: Garena free fore

        Dᴇᴀʀ Gᴀʀᴇɴᴀ Tᴇᴀᴍ

        Pʟᴇᴀsᴇ Sɪʀ ʀᴇᴛᴜʀɴ ᴍʏ ᴀᴄᴄᴏᴜɴᴛ ɪ ᴀᴍ ғᴇᴇʟ ɢᴜɪʟᴛʏ
        ɪᴍ ᴜsᴇ ɴs ᴛᴏᴏʟ ᴀᴘᴋ ᴘʟs sɪʀ ɪᴍ sᴏʀʀʏ ɪᴍ ʀᴇǫᴜsᴛ ғᴏʀ ʏᴏᴜ ᴘʟs ᴜɴʙᴀɴɴᴅ ᴍʏ ɪᴅ

        ɪᴅ ɴᴜᴍʙᴇʀ [protected]
        ɪᴅ ɴᴀᴍᴇ ᴀɴɪᴋᴇᴛ
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          IRSAD SUHEL
          from New Delhi, Delhi
          Sep 2, 2022
          Report
          Copy

          Address: Singhapore

          Hi garena freefire i am from india,
          I am play freefire more than 2 year's, and my game level is 61 and 7000 likes, so i am talk to suspend my freefire account on
          6 March on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected]], game name=❤•༆S.neha༆•❤
          Sep 02, 2022
          Updated by IRSAD SUHEL
          Unsuspend my ff I'd please request to you
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manash Santra
            from New Delhi, Delhi
            Sep 2, 2022
            Report
            Copy

            Address: Singapore
            Website: Free fire support

            Hello
            Team Free Fire
            I have not used any third party application but I have used config file one time just for fun so please forgive me I will never make such mistake again so give me back my account
            Please

            My id name:- ★ㅤDARCULAㅤ⸙

            My id:- [protected]

            My id level:- 69

            Thank you
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mazhar Ahmad
              Sep 2, 2022
              Report
              Copy

              Hello! i am very sad to know this that my I'd is suspended. I am not using any type of hack. I have played this game faithfully more then one year and invested alot of money. please check my k/d ratio and explain me that am I hacker? .I am innocent why you suspended my I'd with out any proof. I know this is a technical issue. I want to play free fire please understand my passions .I am very sad please .check my k/d ratio and headshot ratio these are the evidence that I am not a hacker .please unsuspended my I'd as soon this is my humble request .I have already purchased the super membership in my I'd for two months 😭 they will be wasting please refund my payment or diamond .I know you don't disappoint me because I am free fire lover
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                siben barman
                Sep 2, 2022
                Report
                Copy

                Address: India

                ☑️Suspended Account Recovery Information👇

                â›”UID:[protected]

                â›”Server: INDIA

                â›”Hack: INJECTOR

                â›”LEVEL:58

                ⛔Name:ⓣⓔⓓⓨ⚔
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Subham0852
                  from Patna, Bihar
                  Sep 2, 2022
                  Report
                  Copy

                  Address: Singapore

                  Hello,
                  TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                  Player Name :- Ƭɴs〲ᴅʏɴᴀмø

                  ID:- [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Subhajitpramanik
                    Sep 2, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: West bengal Pathar pratima ,madhab nagar , sombhu more, Madhab nagar , sombu more

                    Real name :- Subhajit
                    In game name :- ʛʛ²²²²︵ɢɑмεʀ
                    UID:[protected]

                    My Account Has Been Ban Because There You Got Some Abnormal Activities. But I Don't Use Any Kind Of Things Which
                    Garena Not Allow Me But Mistake May Be This Happen I am Sorry Please Unban My Account. I Promise You I Will Never Use Any Kind Of That Things Which Garena Not Allow but Now Please Give Me Back My I'd Please...
                    Thank you
                    Sep 29, 2022
                    Complaint marked as Resolved 
                    real name :- Subhajit In game name :- ʛʛ²²²²︵ɢɑмεʀ UID:- 903240767 My Account Has Been Ban Because There You Got Some Abnormal Activities. But I Don't Use Any Kind Of Things Which Garena Not Allow Me But Mistake May Be This Happen I am Sorry Please Unban My Account. I Promise You I Will Never Use Any Kind Of That Things Which Garena Not Allow but Now Please Give Me Back My I'd Please... Thank you
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tusharjaiswal
                      from Kolkata, West Bengal
                      Sep 2, 2022
                      Report
                      Copy

                      My Free Fire Max id got suspended by using FF skin tool please fix my problem i will never using FF skin tool again so please unsuspend my account as soon as Possible. Thanking You!
                      Uid-[protected]
                      Username- Tushar★OP᭄
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shubhesh Rathod
                        from New Delhi, Delhi
                        Sep 2, 2022
                        Report
                        Copy

                        Address: Gondal.Gujarat 360 311
                        Website: [email protected]

                        Hiii Sir my id is technically issue and My I'd Suspended pls My Id Unnsuspend now please checkout my id please Garena Unnsuspend
                        Uid:[protected]
                        Name:SRK.IsBACK18
                        Level:65
                        India
                        Please Unnsuspend my id dear garena
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lani Cruz
                          Sep 2, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi,

                          So my badge for The kung-foodies badges has disappeared. It was also an elite badge. Would much appreciated if I got it back. I attach a screen shot photo of my profile showing my missing badge.

                          My ID: ࿐レαηï༊
                          UID:[protected]
                          Sep 2, 2022
                          Complaint marked as Resolved 
                          I got my badge back. Thank you 💜
                          HELLO...
                          DEAR..
                          SIR...
                          HELLO SIR PLEASE RECOVER MY .. FREE FIRE ACCOUNT...MY ACCOUNT HES BIN ADNORMAL ACTIVITIES WITH YOUR ACCOUNT ...IT HES BIN SUSPENDED... PLEASE BECK MY ACCOUNT...
                          I AM USE A HECK ...
                          I AM SO SORRY 😔😔 ..
                          PLEASE 🥺 SIR ...
                          PLEASE...
                          MY I'D...[protected]
                          IN GAME NEAM..RX ..JOY..
                          Contact info. [protected]@gmail.com
                          Helpful
                          3 other people found this review helpful
                          3 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kanti Moriya
                            from New Delhi, Delhi
                            Sep 2, 2022
                            Report
                            Copy

                            Address: Gujarat

                            Hello,

                            TEAM FREE FIRE INDIA

                            my id was suspended when I was playing The game I Haven't Done Anything wrong and Am sure That I Have Followed your Rules of conduct, And I Am sure That By mistake you Have suspended my Account for No valid Reason you can check my KD headshot rate I m a normal player please check once my Account This is my Humble request to free fire team to Unban my Account...🙏🙏

                            PLAYER Name ..꧁ᴺᴼᴼᴮㅤꜱᴛᴀʀ࿐꧂

                            ID . [protected]
                            I am said
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              DkharYt
                              from New Delhi, Delhi
                              Sep 1, 2022
                              Report
                              Copy

                              Address: Singapore

                              Please help me help me my ID is not opening for last month please help me to reopen my account as soon as possible I have been downloaded thirdparty application by mistake so please help me my ID[protected]
                              Name_VDLOREM😭😭😭😭😭😭😭😭ðŸ...
                              Uid[protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lokesh AK Lokesh Ak
                                Sep 1, 2022
                                Report
                                Copy

                                Address: Arakkonam

                                😭😭My mistake sorry for the garena but one app is a short hacke sorry for garena my mistake my feeling my love free fire next times one warning please response garena really sorry garena my love free fire 3 month back my id suspend
                                Enemy hack us Panna Mata sorry my problem one chance please recovery ID help me garena miss you free fire 😭😭
                                My ID name.Pᴀκκᴀ☆DEVIL%
                                My UID.[protected]
                                My gmail [protected]@gmail.com
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bikash Gaming
                                  from Balasore, Odisha
                                  Sep 1, 2022
                                  Report
                                  Copy

                                  Address: Singapore
                                  Website: Free fire support

                                  HELLO,

                                  TEAM FREE FIRE INDIA

                                  My I'd Was Suspended When I was playing the game, I Haven't Done Anything wrong And I am Sure That I Have Followed Your Rules of Conduct, And I Am Sure, That By Mistake You Have Suspended My Account For No Valid Reason. You Can Check My KD, Headshot Rate, I'm a Normal player Please Check once my account.Its Humble request Sir plz check my Id and Unsuspended It please Garena

                                  Player Name : BIKASH XD

                                  ID:[protected]

                                  Please, Garena Team give me one chance, please do Unsuspended My Account Or ID. Please please
                                  Sep 01, 2022
                                  Updated by Bikash Gaming
                                  Again sir told you please give me only one chance
                                  Please Garena
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tilai
                                    Sep 1, 2022
                                    Report
                                    Copy

                                    For rhe above subject i am playing free fire since from 2 to 3 years. Until now i never used any hack tools in game. But on 14th August my facebook book account was been hacked by someone and he changes my email id and mobile number. Then after several days i successfully recovered my Facebook account and i changes my email ID and mobile number. Afte i tried to login free fire it was showing there are abnormal activites with your account it has been suspended. After this i raised ticket so many times to free fire support but there is no response from them side i also provided the document with screenshot of about my facebook account was hacked. But thy didn't un baned my id so please make to unban my id
                                    My id no.[protected]
                                    User name ರಾವಣ*BEAST*
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      tilai
                                      Sep 1, 2022
                                      Report
                                      Copy

                                      For the Above subject I am playing since from 2 to 3 years, until now i never used any hack tools in game, but on 14th august my facebook ID was hacked by some one and From face book ID He changes my Email ID and Mobile number in facebook, then after he uses some hack tools in game and it was suspended, then after i successfuly recovered my Facebook ID, but when i tried to open my Free fire it showing there are abnormal activities with your account, it has been suspended, after i saw this message i Raised a ticket to free fire support team and also i provided all documents with screenshot about my face book details was changed by someone . so please solve the problem
                                      My Free FIre ID :[protected]
                                      User Name :ರಾವಣ*BEAST*
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sheeavi Yadav
                                        from New Delhi, Delhi
                                        Sep 1, 2022
                                        Report
                                        Copy

                                        Address: india
                                        Website: www.garena free fire.com

                                        Dear Garenafree fire, .
                                        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                        ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                        PLEASE UNSUSPEND MY ACCOUNT
                                        Uid:[[protected]]
                                        In game name: death
                                        Level:64
                                        Email [avinashjnp90]@gmail.com
                                        I'm waiting 😭
                                        Thank you...🙏🙏🙏
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit