Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 275

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prince Safirul
Sep 5, 2022
Report
Copy

Address: Coochbehar

Dear Garena Team

sir me use this app FF tools pro I'm sorry this app is rong please unban my id. [[protected]], my game name ❤️ Safirul please my id is my future please unsuspended my id please 😭😭😭😭😭😭😭😭😭😭... Please please please please 🥺🥺 Thank you My id is unsuspend Please unsuspended my id please please 🥺🥺🥺🥺 iiii I'm waiting please please 🥺🥺🥺 o...
Sep 05, 2022
Updated by Prince Safirul
Dear GARENA TEAM

My ID [protected]
Game name ❤️ Safirul
Gameplay 5yars
I am us FF tools head shot hack
Fast time hack us
Recovery id unsuspended my id sir
I'm really sorry sir please

I'm really sorry si
Please sir my help me

I'm waiting si...

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Muzahid Rza
    Sep 5, 2022
    Report
    Copy

    Address: Bihar kathair sabanpur

    But my id sesped reason
    Game my future sir
    Please sir
    My id ansesped
    My id [protected]
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yokeshyokesh Yokeshyokesh
      Sep 5, 2022
      Report
      Copy

      Address: Thuruvannamali

      I have been waiting from 1 year i have reported an issue that my I'd got suspended it is showing resolved but my I'd is still not opening can your team please please resolve it quickly i have missed many things and i hope you can help me out...

      Id no: [protected]
      Id name:pugazhgaming
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        biku Bhai
        Sep 5, 2022
        Report
        Copy

        Address: Bangladesh

        Dear free fire team,
        My player id name:◥꧁BIPRO꧂
        My player uid:[protected]
        Check and back free fire idâ—¤
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gapinath
          from Guwahati, Assam
          Sep 5, 2022
          Report
          Copy

          Dear Garena free fire,

          please unsuspend my I'd I use config file one time just for fun please unban my free fire account I'd [protected] once unsuspend my free fire account in future I never used any hack I spend almost 19, 000 INR its my old I'd I am also belong to a poor family please unsuspend my free fire account please, please

          I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

          "I LOVE FREE FIRE, GIVE ME A CHANCE"

          GIVE ME A CHANCE, I PROMISE I WILL NEVER USE ANY THIRD-PARTY APPLICATION AND FILE.
          PLEASE UNSUSPEND MY ACCOUNT

          Uid: [protected]
          In game name: ㅤㅤㅤㅤᎪℓꭷꪀꫀᅠ⚠
          Level: 71
          I'm waiting
          Thank you.
          TEAM GARENA FREE FIRE INDIA,

          My ID Was Banned When I Was Playng The। Game, I Haven't Done Anything Wrong And। Am sure That I
          Have Followed You Rules Of Conduct, And I Don't know why my Account Has Been Banned And I Am
          Sure That By Mistake You Have Banned My Accunt For No Valid Reason, This is my Humble
          Request to Garena Team To Unban My Account.

          Player Name:-M᭄Murshid࿐50
          ID:-[protected]
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Skkorbon Skkorbon
            Sep 5, 2022
            Report
            Copy

            Address: Singapore
            Website: Free fire game

            Dear Garena team,

            My account got suspended yesterday. I can assure you I never used any kind of hacks and always played the game fairly. I was facing regular lags in my device and I was searching for a method to get rid of it. I used to follow a YouTuber namer m

            and yesterday he uploaded a video about

            how to get rid of lags, followed his steps

            and installed gl tools in my emulator and

            after a few hours my account got banned. removed his video after all these issues. I had no intention to do something

            wrong it was all a mistake. I can't express how much disheartening it is

            for me to lose my id. It was the worst mistake of my life. Please unban my id: 1 promise will never use any third-party

            application.

            Thanks
            UID [protected]
            In game name MR.P S Y C H O❤️
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              TANMAYPATIL99
              Sep 5, 2022
              Resolved
              Report
              Copy
              Resolved

              My Free fire id has been suspended with out any reason, I never use hack or 3rd part application but my free fire id has been banned. please checkout my id and return any way for last time as a chance. my player id :-[protected]
              I sent many requests but my id remain suspended . please return my id as a last chance.cheak my K.D and my headshot rate . I am an fair player . By mistake you banned my account please check my account and give me back.
              I spent 50000 rupees in this game please unban my account.
              Mar 31, 2023
              Complaint marked as Resolved 
              Some one hacked my account then he used unfair material/cheats in my account
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gautam Aditya
                from Patna, Bihar
                Sep 5, 2022
                Report
                Copy

                To,
                Team garena
                my account was hacked by a player he is not returning me back please help me to take my id back here is uid - [protected] its facebook linked account and email of this id - [protected]@gmail.com please help me .

                Thanks
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yash Nasare
                  Sep 5, 2022
                  Report
                  Copy

                  Address: Chembur ghatla govandi Mumbai 71

                  I am free fire user
                  This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
                  My uid[protected]
                  I am wast my money this game
                  My uid[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sona Ashu
                    from New Delhi, Delhi
                    Sep 5, 2022
                    Report
                    Copy

                    Address: Cuttack
                    Website: Garena

                    Hiii garena
                    Please sir me kuchh hack use nehi Kiya tha. Help me sir Mera I'd hack Karke koi
                    Hack use Kiya hai
                    [protected] my uid help me sir
                    Sep 05, 2022
                    Updated by Sona Ashu
                    Hello sir
                    My I'd saspended please help me unban kar do please sir .I request u
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tejasvini Singh
                      Sep 5, 2022
                      Report
                      Copy

                      Address: Singapore

                      [Resolved] Garena — Free fire id unban
                      A
                      [protected]@gmail.[protected]@gmail.com
                      September 5 2022

                      I did not use Heck. Please return my account.

                      Free Fire UID: [[protected]]

                      Game Name: Try'Anand
                      Sep 05, 2022
                      Updated by Tejasvini Singh
                      It is
                      Mistake usingabout the hack sorry for my missbheave please return my account 🙏 in future I will never use that type off work please unban my free fire account

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        OG Gaming
                        Sep 5, 2022
                        Report
                        Copy

                        Address: Singapore

                        I have been waiting from 2, 3 days n i have reported an issue that my I'd got suspended it is showing resolved but my I'd is still not opening can your team please please resolve it quickly i have missed many things and i hope you can help me out
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          OG Gaming
                          Sep 5, 2022
                          Report
                          Copy

                          Address: Singapore

                          Dear Team Garena
                          I have applied a form with an information that my I'd got suspended without any reasons as i didn't used any third party apps or modified game as my in-game uid is [protected] please check it out and kindly resolve my issue a humble request from me .

                          Thank you
                          Your faithfully
                          Gamers, OG kiki
                          Saying solved but still the same
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Soheb Roma
                            Sep 5, 2022
                            Report
                            Copy

                            Address: Singapur sumsunggalaxy

                            Dear Garenafree fire,
                            please unban my l'dl use config file hack one time
                            just for fun please unban my fre fire account
                            I'd [protected] once unbanned my free fire account
                            in future I never used any hack I spend almost
                            50, 000INR its my old l'd l am also belong to a poor family
                            please unban my free fire account please, please,
                            IHOPE YOU UNBAN MY FREE FIRE
                            ACCOUNNT
                            "I LOVE FREE FIRE GIVE ME A CHANCE"
                            GIVE MEA CHANCE I PROMISE I NEVER USED ANY
                            THIRD-PARTY APPLICATION AND FILE
                            PLEASE UNSUSPEND MY ACCOUNT
                            Uid:[protected]
                            In game name:CR7 SOHEB
                            Level:60
                            Email [protected]@gmail.com
                            I'm waiting
                            Thank you..
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bishwajeet sharma
                              from New Delhi, Delhi
                              Sep 5, 2022
                              Report
                              Copy

                              Address: Singapore
                              Website: Garenafreefire.com

                              Dear Garena free fire, .
                              please unban my I'd I use hack one time just for fun please unsuspend my fre fire ID-[protected] once unbanned my free fire account in future I never used any hack I spend almost 5000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, Shoel mod injecter) I HOPE YOU UNSUSPEND MY FREE FIRE ACCOUNT
                              ""I LOVE FREE FIRE GIVE ME A CHANCE""
                              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                              PLEASE UNSUSPEND
                              MY ACCOUNT UID-[protected]
                              my game name ɴᴀʏᴀᴋ_ʙʜᴀɪ

                              GAME MISS LISA STYLISH TEXT NOW I CAN'T GENERATED STYLISH TEXT
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                Op_gamer
                                Sep 5, 2022
                                Report
                                Copy

                                Free fire please unban my account...
                                I haven't played ff for a while now and when I decided to start playing, I saw that my account has been banned. I guess an hacker signed into my account. Please unban my account and I will secure it more. Thanks in advance
                                Account name : _-_Lynch_-_
                                Account UID: [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  Op_gamer
                                  Sep 5, 2022
                                  Report
                                  Copy

                                  Free fire please unban my account...
                                  I haven't played ff for a while now and when I decided to start playing, I saw that my account has been banned. I guess an hacker signed into my account. Please unban my account and I will secure it more. Thanks in advance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    VkAaryan
                                    Sep 4, 2022
                                    Report
                                    Copy

                                    Address: Singapore

                                    My real name = Vivek
                                    In game= VkAaryan
                                    UID= [protected]
                                    My account has been suspended because there you got some abnormal activities but I don't use any kinds of things which garena not allowed me but by mistake may be this happened. I am sorry please unsuspend my account I promise you I will never use any kinds of that things which Garena not allow but now please give me back my I'D please...
                                    Thank you
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gaming Xploration
                                      Sep 4, 2022
                                      Report
                                      Copy

                                      Sir,

                                      With due respect, I want to state that my In Game Name is Sonu_65 and my In Game UID is [protected]. My level is 64 and I have 5500+ likes. Recently in this evening, I found that my ID has been suspended since today evening(4th September 2022) as it states that abnormal activites have been found in my account and hence it has been suspended. I never used hacks or any third party bugs or glitches to gain unfair advantage. And I have purchased many In Game items using Diamonds via Top Up/Membership/Special Airdrop Purchase. Hence the money is wasted? Also I use VRecorder and XRecorder(Both Downloaded from Google Play) in order to record my gameplay in order to upload videos on my YouTube Channel as well as Instagram, named Gaming Xploration as you can inspect there in details. Also in my area, there are some network issues as fluctuation of ping and sometimes high ping. I have worked hard by myself in order to reach Level 64 and always performed as well as showed fair gameplay. I never promoted any hack, rather I prohibited others to use hacks and cheating stuffs for unfair advantage. Since I have not used any hack, cheat, 3rd party application or any unfair activity in order to gain unfair advantage, hence please give back my account. Otherwise I am not playing Free Fire.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dlfdsyijgf
                                        from Salur, Andhra Pradesh
                                        Sep 4, 2022
                                        Report
                                        Copy

                                        I'm purchasing the 200 diamonds bundle from gameskharido.com website I didn't get the 200 diamonds from my account please solve the issue
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit