Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12378
Resolved
811
Unresolved
11567
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 280

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
ᴀʟɪ sʏᴇᴅ ᴍ
Aug 30, 2022
Report
Copy

Hi Garena, My Free Fire Max got suspended today because of no reason.I am not a hacker/3rd party app user.Please can u unsuspend my account
UID:[protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md wasim Akram Wasim Akram
    Aug 30, 2022
    Report
    Copy

    Address: Singapore
    Website: Garena. Com

    Dear Sir, I am Sorry for Using config file on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My I'd. I shell be very Thankful to You.
    I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

    FF NAME!(BOS♡︎ᎳᎪᏚⵊᎷ❶❶
    FF ID:[[protected]

    I will never do that after today
    Aug 30, 2022
    Updated by Md wasim Akram Wasim Akram
    Dear Sir, I am Sorry for Using config file on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My I'd. I shell be very Thankful to You.
    I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

    FF NAME!(BOS♡︎ᎳᎪᏚⵊᎷ❶❶
    FF ID:[[protected]

    I will never do that after today

    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Neeraj Misale
      Aug 30, 2022
      Report
      Copy

      Address: # 17-10 Galaxis https://maps.app.goo.gl/g7TH144n69ACiQkA6

      Hi Garena I don't know someone has logged in to my free Fire I'd and without knowing me. It's not my mistake may be a hacker has done any abnormal activities with my id . So my account has been suspended please unsuspend my account 🥺🥺🥺🥺
      My Free Fire UID : [protected]
      My Free Fire user name :GoodWiz2007N
      My G-mail : [protected]@gmail.com
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Aug 30, 2022
        Report
        Copy

        Address: My Country-(INDIA).///My State-(West Bengal). ///My Distoict -(Darjeeling). ///My Police Station-(kharibari CHC).///My Village-(Bairagijote). ////

        Hello Garena support team.
        Please sir help me sir...
        My free fire game id return...
        My free fire player game id profile recover.
        My free fire id unsuspend please sir,
        My game suspended id recovery.
        I am request sir, I am text time game player id no mistek.
        Sir, , , , , , , My game id next time no third party application, sir only free fire game play..

        My uid[protected]
        My game name -5★DAD❤MASTER
        My game level- 66
        Thank you sir...
        +2 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rx.joy
          Aug 30, 2022
          Report
          Copy

          Address: Sreemongol
          Website: MY Free fire I'd he's been suspended

          Hello
          dear .sir
          Please unben my free fire I'd..I am use in.config and injector ...I am so sorry 😔😔. please review and.beck my free fire I'd..
          I'd ..[protected]
          nickname.RX.JOY
          +1 photos
          Hello
          dear .sir
          Please unben my free fire I'd..I am use in.config and injector ...I am so sorry 😔😔. please review and.beck my free fire I'd..
          I'd ..[protected]
          nickname.RX.JOY

          My id has been suspended.. - Comment #4064724 - Image #0
          My id has been suspended.. - Comment #4064724 - Image #1
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kanjar dalilu
            from Lalsot, Rajasthan
            Aug 30, 2022
            Report
            Copy

            Address: 1 FUSIONOPOLIS PLACE ,17-10 GALAXI Singapore S

            Sir please unban my account I promise I will never be used any third party application and hack please unban my account [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anil Srestha
              Aug 30, 2022
              Report
              Copy

              Address: Vietnam
              Website: FF suport

              Hello,
              TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

              Player Name :- yashIme3917

              ID:- [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abu Nasher mondal
                from Arambagh, West Bengal
                Aug 30, 2022
                Report
                Copy

                Address: Kolkata
                Website: www.consumercomplaints.in/new_complaint

                Dear
                garena free fire,
                I request fore you please do you unbanned my account
                My u'id - [protected]
                In-game name -BR999??
                MY GMAIL - [protected]@gmail.com
                Please 🙏🙏🙏🙏 unbanned my account
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shreyas S G
                  Aug 30, 2022
                  Report
                  Copy

                  Hello Sir,
                  My name is Shreyas
                  My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible.

                  Free fire UID[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dinesh sabar
                    Aug 30, 2022
                    Report
                    Copy

                    Address: India

                    From india,
                    I am play freefire more than 2 year's, and my game level is 69 and 6000+ likes, so i am talk to suspend my freefire account on 12 Aug. on morning. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also .. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd.. [protected] player name. ᵖᵅᶢᵅˡㅤᴅɪɴᴇꜱʜ . ..
                    Aug 30, 2022
                    Updated by dinesh sabar
                    Return my freefire I'd please sir..

                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Imran reshi
                      Aug 30, 2022
                      Report
                      Copy

                      Dear Garena
                      My account has been suspended before 3 days that's my brother who used third party application to play game ( free fire). When I saw that my has been suspended then I was so tired ...so I request you people plz recover my account ones again plz in future I remember to this I don't use any hack and so on..
                      My UID:[protected].
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dinesh sabar
                        Aug 30, 2022
                        Report
                        Copy

                        Address: India

                        Sir, please my free fire acount is unban it's my old id. Sorry sir, i do not use hake and any. apps.. But my freefire id is suspended .. My..
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Subray nayak
                          Aug 30, 2022
                          Report
                          Copy

                          Hi garena freefire i am from india,
                          I am play freefire more than 2 year's, and my game level is 62 and 4900+ likes, so i am talk to suspend my freefire account on 8th August on morning. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=do or die!✓
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subray nayak
                            Aug 30, 2022
                            Report
                            Copy

                            Hi garena freefire i am from india,
                            I am play freefire more than 2 year's, and my game level is 62and 4900+ likes, so i am talk to suspend my freefire account on 8th August on morning.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=do or die !✓
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bholanath Samal
                              Aug 30, 2022
                              Report
                              Copy

                              Address: India, Delhi

                              NS TOOL 2.0
                              Some Glitch From The NS TOOL 2.0 As Told By a Youtuber in His Shorts I Had Used It Just For Fun There Was No Intension To Take Any Additional Advantages And at Using the App I Also Don't Know That it Will Suspend My ID 😭😭 If You Unsuspend My ID I Promise You That I Will Follow All Your FREE FIRE Term & Condition, Rule & Regulation 🤐😫😫 SO, Its a Humble Request To Unsuspend My ID 😢😢 Player Name - OP BNL ?? UID-[protected]
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aug 30, 2022
                                Report
                                Copy

                                Address: Surat, A2

                                Respected Sir/Mam

                                Iam Garena Free fire player writing this email to inform you from last 2-3 days ago my I'd is suspended and I don't know the reason why my I'd is suspended
                                Iam playing this game form past 3-4 years please do something regarding this matter and please let me know
                                Iam writing my I'd and game name below
                                :- UID[protected]
                                :- Ɓᴏʀɴㅤ❷ㅤFᴜᴄᴋ

                                Please take immediate action regarding my request and do something as soon as possible
                                It's an humble request..
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shadman Ahnaf
                                  Aug 30, 2022
                                  Report
                                  Copy

                                  My free fire I'd has suspended garena .
                                  Please unsuspend my I'd.
                                  Uid : [protected]
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    dinesh sabar
                                    Aug 30, 2022
                                    Report
                                    Copy

                                    Address: Odisha

                                    Hello

                                    Dear garena sir,

                                    Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using panel apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use panel apk and other apps. I am so sorry from my heart i will never use panel apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected] mi FF I'd [protected] I love free fire.

                                    My player I'd, ᵖᵅᶢᵅˡㅤᴅɪɴᴇꜱʜ

                                    My I'd, [protected]

                                    My level, 69

                                    Please give me one chance sir,

                                    Please please 🙏🙏😭😭

                                    Sir please give me my account 😭😭😭🙏🙏 .

                                    I'm waiting for my I'd 😭🙏😭🙏🙏😭🙏😭🙏
                                    Aug 30, 2022
                                    Updated by dinesh sabar
                                    Hello

                                    Dear garena sir,

                                    Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using panel apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use panel apk and other apps. I am so sorry from my heart i will never use panel apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected] mi FF I'd [protected] I love free fire.

                                    My player I'd, ᵖᵅᶢᵅˡㅤᴅɪɴᴇꜱʜ

                                    My I'd, [protected]

                                    My level, 69

                                    Please give me one chance sir,

                                    Please please 🙏🙏😭😭

                                    Sir please give me my account 😭😭😭🙏🙏 .

                                    I'm waiting for my I'd 😭🙏😭🙏🙏😭🙏😭🙏

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shivamdudhe55
                                      Aug 29, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: yavatmal maharastra

                                      Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[[protected]] once unbanned my free fire account in future I never used any hack I spend almost 11.500 INR its my old I'd I am also belong to a poor family please unban my free fire account please,

                                      please,

                                      I HOPE YOU

                                      UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME...
                                      +3 photos
                                      Sep 3, 2022
                                      Complaint marked as Resolved 
                                      Sep 03, 2022
                                      Updated by Shivamdudhe55
                                      [protected] id unbanned my free fire account
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        MINDSET GAMERZ
                                        Aug 29, 2022
                                        Report
                                        Copy

                                        Address: Singapore
                                        Website: Garena official website

                                        Hello garena
                                        I played free fire for atleast 3years and spend more than 80000 thousand rupees my I'd is banned without any reason I give my I'd to my brother on my exam days and when my exam is over I opened my I'd it shows your account has been suspended i play ff for 3 years you blocked my I'd for no reason even I check on official website of garena i use my I'd no[protected] and check why my I'd is ban it shows garena has no proof for your I'd has using hack why you not give importance to players i requested to you please help me
                                        I'd owner
                                        I'd name empty boy
                                        +1 photos
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit