Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 279

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rx.joy
Aug 30, 2022
Report
Copy

Address: Sreemongol
Website: MY Free fire I'd he's been suspended

Hello
dear .sir
Please unben my free fire I'd..I am use in.config and injector ...I am so sorry πŸ˜”πŸ˜”. please review and.beck my free fire I'd..
I'd ..[protected]
nickname.RX.JOY
+1 photos
Hello
dear .sir
Please unben my free fire I'd..I am use in.config and injector ...I am so sorry πŸ˜”πŸ˜”. please review and.beck my free fire I'd..
I'd ..[protected]
nickname.RX.JOY

My id has been suspended.. - Comment #4064724 - Image #0
My id has been suspended.. - Comment #4064724 - Image #1
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kanjar dalilu
    from Lalsot, Rajasthan
    Aug 30, 2022
    Report
    Copy

    Address: 1 FUSIONOPOLIS PLACE ,17-10 GALAXI Singapore S

    Sir please unban my account I promise I will never be used any third party application and hack please unban my account [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anil Srestha
      Aug 30, 2022
      Report
      Copy

      Address: Vietnam
      Website: FF suport

      Hello,
      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

      Player Name :- yashIme3917

      ID:- [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abu Nasher mondal
        from Arambagh, West Bengal
        Aug 30, 2022
        Report
        Copy

        Address: Kolkata
        Website: www.consumercomplaints.in/new_complaint

        Dear
        garena free fire,
        I request fore you please do you unbanned my account
        My u'id - [protected]
        In-game name -BR999??
        MY GMAIL - [protected]@gmail.com
        Please πŸ™πŸ™πŸ™πŸ™ unbanned my account
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shreyas S G
          Aug 30, 2022
          Report
          Copy

          Hello Sir,
          My name is Shreyas
          My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible.

          Free fire UID[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dinesh sabar
            Aug 30, 2022
            Report
            Copy

            Address: India

            From india,
            I am play freefire more than 2 year's, and my game level is 69 and 6000+ likes, so i am talk to suspend my freefire account on 12 Aug. on morning. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also .. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd.. [protected] player name. α΅–α΅…αΆ’α΅…Λ‘γ…€α΄…ΙͺΙ΄α΄‡κœ±Κœ . ..
            Aug 30, 2022
            Updated by dinesh sabar
            Return my freefire I'd please sir..

            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Imran reshi
              Aug 30, 2022
              Report
              Copy

              Dear Garena
              My account has been suspended before 3 days that's my brother who used third party application to play game ( free fire). When I saw that my has been suspended then I was so tired ...so I request you people plz recover my account ones again plz in future I remember to this I don't use any hack and so on..
              My UID:[protected].
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dinesh sabar
                Aug 30, 2022
                Report
                Copy

                Address: India

                Sir, please my free fire acount is unban it's my old id. Sorry sir, i do not use hake and any. apps.. But my freefire id is suspended .. My..
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Subray nayak
                  Aug 30, 2022
                  Report
                  Copy

                  Hi garena freefire i am from india,
                  I am play freefire more than 2 year's, and my game level is 62 and 4900+ likes, so i am talk to suspend my freefire account on 8th August on morning. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=do or die!βœ“
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Subray nayak
                    Aug 30, 2022
                    Report
                    Copy

                    Hi garena freefire i am from india,
                    I am play freefire more than 2 year's, and my game level is 62and 4900+ likes, so i am talk to suspend my freefire account on 8th August on morning.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=do or die !βœ“
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bholanath Samal
                      Aug 30, 2022
                      Report
                      Copy

                      Address: India, Delhi

                      NS TOOL 2.0
                      Some Glitch From The NS TOOL 2.0 As Told By a Youtuber in His Shorts I Had Used It Just For Fun There Was No Intension To Take Any Additional Advantages And at Using the App I Also Don't Know That it Will Suspend My ID 😭😭 If You Unsuspend My ID I Promise You That I Will Follow All Your FREE FIRE Term & Condition, Rule & Regulation 🀐😫😫 SO, Its a Humble Request To Unsuspend My ID 😒😒 Player Name - OP BNL ?? UID-[protected]
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aug 30, 2022
                        Report
                        Copy

                        Address: Surat, A2

                        Respected Sir/Mam

                        Iam Garena Free fire player writing this email to inform you from last 2-3 days ago my I'd is suspended and I don't know the reason why my I'd is suspended
                        Iam playing this game form past 3-4 years please do something regarding this matter and please let me know
                        Iam writing my I'd and game name below
                        :- UID[protected]
                        :- Ɓᴏʀɴㅀ❷ㅀFα΄œα΄„α΄‹

                        Please take immediate action regarding my request and do something as soon as possible
                        It's an humble request..
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shadman Ahnaf
                          Aug 30, 2022
                          Report
                          Copy

                          My free fire I'd has suspended garena .
                          Please unsuspend my I'd.
                          Uid : [protected]
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dinesh sabar
                            Aug 30, 2022
                            Report
                            Copy

                            Address: Odisha

                            Hello

                            Dear garena sir,

                            Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using panel apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use panel apk and other apps. I am so sorry from my heart i will never use panel apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected] mi FF I'd [protected] I love free fire.

                            My player I'd, α΅–α΅…αΆ’α΅…Λ‘γ…€α΄…ΙͺΙ΄α΄‡κœ±Κœ

                            My I'd, [protected]

                            My level, 69

                            Please give me one chance sir,

                            Please please πŸ™πŸ™πŸ˜­πŸ˜­

                            Sir please give me my account πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™ .

                            I'm waiting for my I'd πŸ˜­πŸ™πŸ˜­πŸ™πŸ™πŸ˜­πŸ™πŸ˜­πŸ™
                            Aug 30, 2022
                            Updated by dinesh sabar
                            Hello

                            Dear garena sir,

                            Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using panel apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use panel apk and other apps. I am so sorry from my heart i will never use panel apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected] mi FF I'd [protected] I love free fire.

                            My player I'd, α΅–α΅…αΆ’α΅…Λ‘γ…€α΄…ΙͺΙ΄α΄‡κœ±Κœ

                            My I'd, [protected]

                            My level, 69

                            Please give me one chance sir,

                            Please please πŸ™πŸ™πŸ˜­πŸ˜­

                            Sir please give me my account πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™ .

                            I'm waiting for my I'd πŸ˜­πŸ™πŸ˜­πŸ™πŸ™πŸ˜­πŸ™πŸ˜­πŸ™

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shivamdudhe55
                              Aug 29, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: yavatmal maharastra

                              Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[[protected]] once unbanned my free fire account in future I never used any hack I spend almost 11.500 INR its my old I'd I am also belong to a poor family please unban my free fire account please,

                              please,

                              I HOPE YOU

                              UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME...
                              +3 photos
                              Sep 3, 2022
                              Complaint marked as Resolved 
                              Sep 03, 2022
                              Updated by Shivamdudhe55
                              [protected] id unbanned my free fire account
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                MINDSET GAMERZ
                                Aug 29, 2022
                                Report
                                Copy

                                Address: Singapore
                                Website: Garena official website

                                Hello garena
                                I played free fire for atleast 3years and spend more than 80000 thousand rupees my I'd is banned without any reason I give my I'd to my brother on my exam days and when my exam is over I opened my I'd it shows your account has been suspended i play ff for 3 years you blocked my I'd for no reason even I check on official website of garena i use my I'd no[protected] and check why my I'd is ban it shows garena has no proof for your I'd has using hack why you not give importance to players i requested to you please help me
                                I'd owner
                                I'd name empty boy
                                +1 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Somesh Rajput
                                  from Aurangabad, Maharashtra
                                  Aug 29, 2022
                                  Report
                                  Copy

                                  Address: Aurangabad

                                  Sir i am top up in special airdrop but it is not coming 299 diamond.
                                  Only one diamond comes.???????????
                                  I am having already 5 diamond.
                                  Sir please check and resolve my problem.
                                  And give my 299 diamond
                                  Of airdrop of β‚Ή9.
                                  +1 photos
                                  Aug 29, 2022
                                  Updated by Somesh Rajput
                                  Sir check and solve my problem
                                  Please Sir solve my problem.
                                  Either give my diamond of Special Airdrop 170.
                                  Or give my Rs.9 back to me.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tarun Gamar
                                    Aug 29, 2022
                                    Report
                                    Copy

                                    Address: Chopna Hirapur shivsagar Betul Madhya Pradesh

                                    Team free fire india
                                    My id was suspended when I was playing the game I haven't done anything and I am use in hack but only used 5 mint only training & I am not play any game I just try this other aap I am sure that by mistake you have suspended my account for no vaild reason this is my humble request to free fire team to unban my account
                                    Player name -SAURABH
                                    Player id - [protected]
                                    Level 74
                                    Br Rank master 2
                                    Suspend date 26-8- 2
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Aug 29, 2022
                                      Report
                                      Copy

                                      Address: Ganota
                                      Website: Free fire help center

                                      Hello,

                                      TEAM FREE FIRE INDIA

                                      My ID was suspended When I Was Playing The Game. I Haven't Done Anything Wrong And I Am sure That I Have Followed Your Rules Of Conduct And I Am Sure That By Mistake You have
                                      suspended My Account For glitch file Reason, you can check my KD . headshot rate i'm a normal player, please check once my account.
                                      This is my Humble Request to Free Fire Team To Unban My Account.
                                      I installed a third application by mistake.please my id unban 😭😭😭😭😭😭😭😭😭😭😭😭
                                      My account not parmanently suspended please πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                      My device is a not remove
                                      My friends is a my free fire ID safe
                                      I am normal NOOB free fire player
                                      Please my give id timer please
                                      My free fire is a not playing 1 months 29 days.
                                      Player Name : β˜ β’Άβ“‰β“€ΰΏΰ€œΰ€Ύΰ€Έΰ₯‚ΰ€Έβ˜ 
                                      UID :[protected]
                                      I am waiting ⌚⌚⌚
                                      Please My id return πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                      Level - 65
                                      Me in a suicide πŸ”ͺπŸ”ͺπŸ”«πŸ”«
                                      My free fire is a life
                                      I am free fire lover
                                      My request not Reject. πŸ™πŸ™πŸ™
                                      +1 photos
                                      Aug 29, 2022
                                      Updated by [email protected]
                                      Hello,

                                      TEAM FREE FIRE INDIA

                                      My ID was suspended When I Was Playing The Game. I Haven't Done Anything Wrong And I Am sure That I Have Followed Your Rules Of Conduct And I Am Sure That By Mistake You have
                                      suspended My Account For glitch file Reason, you can check my KD . headshot rate i'm a normal player, please check once my account.
                                      This is my Humble Request to Free Fire Team To Unban My Account.
                                      I installed a third application by mistake.please my id unban 😭😭😭😭😭😭😭😭😭😭😭😭
                                      My account not parmanently suspended please πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                      My device is a not remove
                                      My friends is a my free fire ID safe
                                      I am normal NOOB free fire player
                                      Please my give id timer please
                                      My free fire is a not playing 1 months 29 days.
                                      Player Name : β˜ β’Άβ“‰β“€ΰΏΰ€œΰ€Ύΰ€Έΰ₯‚ΰ€Έβ˜  
                                      UID :[protected]
                                      I am waiting ⌚⌚⌚
                                      Please My id return πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                      Level - 65
                                      Me in a suicide πŸ”ͺπŸ”ͺπŸ”«πŸ”«
                                      My free fire is a life
                                      I am free fire lover
                                      My request not Reject. πŸ™πŸ™πŸ™

                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Aug 29, 2022
                                        Report
                                        Copy

                                        Address: Garena free fire official

                                        Hello,

                                        TEAM FREE FIRE INDIA

                                        My ID was suspended When I Was Playing The Game. I Haven't Done Anything Wrong And I Am sure That I Have Followed Your Rules Of Conduct And I Am Sure That By Mistake You have
                                        suspended My Account For glitch file Reason, you can check my KD . headshot rate i'm a normal player, please check once my account.
                                        This is my Humble Request to Free Fire Team To Unban My Account.
                                        I installed a third application by mistake.please my id unban 😭😭😭😭😭😭😭😭😭😭😭😭
                                        My account not parmanently suspended please πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                        My device is a not remove
                                        My friends is a my free fire ID safe
                                        I am normal NOOB free fire player
                                        Please my give id timer please
                                        My free fire is a not playing 1 months 29 days.
                                        Player Name : β˜ β’Άβ“‰β“€ΰΏΰ€œΰ€Ύΰ€Έΰ₯‚ΰ€Έβ˜ 
                                        UID :[protected]
                                        I am waiting ⌚⌚⌚
                                        Please My id return πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™
                                        Level - 65
                                        Me in a suicide πŸ”ͺπŸ”ͺπŸ”«πŸ”«
                                        My free fire is a life
                                        I am free fire lover
                                        My request not Reject. πŸ™πŸ™πŸ™
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit