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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Garena reviews & complaints page 307

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D
dhjdjxjdj
from Dehradun, Uttarakhand
Aug 4, 2022
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Dear garena team
Myself shyam my FF account was suspended because I used injecter on my account. I apologized that I used hack on my FF acount but from last 2 month my account was suspended I realised my mistake I have guilty for my mistake but this punishment is much for me I promise you that I never use hack on my FF account.
If you don't unban my account so you can give me timer for unban my account. I promise you that I never used hack on my FF account.
So please give me the timer my level is 69 and I spend too much money on my account. I f my FF account will not oppend then I will sucite because I can't live without my FF id .

PLEASE GARENA GIVE ME 1 CHANCE

Diamond purchased - above 40000
Uid- [protected]
Game name- Shyam Gaming
Level -69

Thankyou
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    A
    ALL TÜBE
    Aug 4, 2022
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    Address: Singapore

    My account is banned without any resion or warning.
    Uid[protected]
    Help me out, my facebook was haked for some days, you can check and confirm that in that case some another person would have used some third party things .
    Please unban the account .
    Please do something in this regard.
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      S
      Sib das
      Aug 4, 2022
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      Address: Kolkata
      Website: Free fire

      GARENA FREE FIRE MAX

      I did not use any hack that's why my account was suspended but I was using 1 glitch like 1 month but it was my first mistake but I was not given any warning message for this mistake my account was directly suspended. But why this was my first mistake you could have given me a warning message. I was never given any warning message. I admit my mistake I apologize to you for my mistake please forgive me. And I request you to unsuspend my account again please.
      Server (india)
      My Character ID ([protected]) My Account Name (ՏㅀΙͺγ…€Κ™γ…€Ο‡γ…€Ζ¬Οƒγ…€9)
      Plz unsuspend may account .
      I am a free fire game lover but don't play free fire because may account was suspended plz unsuspend may account and i play again free fire game .
      Plz return my account .

      Tell me the process to unsuspend my free fire suspended id ([protected]) I want to unsuspend my id by following your process.
      Plz tell me now.😒
      Aug 04, 2022
      Updated by Sib das
      Plz unsuspend my free fire account

      Dear Garena team, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost20000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT Uid:[protected] In game name: βœ“β€οΈHAROONβ€οΈβœ“@ Level:72 Email :[protected]@gmail.com I'm waiting 😭 Thank you...πŸ™πŸ™πŸ™
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        S
        Sujal Free Fire
        Aug 4, 2022
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        Address: Singapore
        Website: www.garena.sg / ff.garena.com

        I am a Garena Free Fire user and my account is permanently suspended because I used a headshot config file. And I am requesting Garena Free Fire to unsuspend my account. My Account I'd - [protected]. I love to play Free Fire and I am an old player so I love very much to play it. Please unsuspend my account I will be very thankful to you for this.
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          Sujal Soondhu
          Aug 4, 2022
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          Address: Singapore

          I am a Garena Free Fire user and my account is permanently suspended because I used a headshot config file. And I am requesting Garena Free Fire to unsuspend my account. My Account I'd - [protected]. I love to play Free Fire and I am an old player so I love very much to play it. Please unsuspend my account I will be very thankful to you for this.
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            S
            Sushanta Bhuyan
            Aug 4, 2022
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            Resolved

            Address: Balasore /india

            Dear Garena free fire, .
            please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
            ""I LOVE FREE FIRE, GIVE ME A CHANCE""
            GIVE ME A CHANCE, I PROMISE I WILL NEVER USE ANY THIRD-PARTY APPLICATION AND FILE.
            PLEASE UNSUSPEND MY ACCOUNT
            Uid: [protected]
            In game name: γ€ŒSG」ONE⚑LIFE
            Level: 73
            Email- [protected]@gmail.com
            I'm waiting 😭
            Thank you...πŸ™πŸ™

            UID :[protected]
            In Game :- γ€ŒSG」ONE⚑LIFE
            Aug 11, 2022
            Complaint marked as Resolved 
            Pls free fire unsuspend my id, I love you free fire Country :- India UID :- 927787515 In Game :- γ€ŒSG」ONE⚑LIFE
            Aug 05, 2022
            Updated by Sushanta Bhuyan
            Dear Garena free fire, .
            please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
            ""I LOVE FREE FIRE, GIVE ME A CHANCE""
            GIVE ME A CHANCE, I PROMISE I WILL NEVER USE ANY THIRD-PARTY APPLICATION AND FILE.
            PLEASE UNSUSPEND MY ACCOUNT
            Uid: [protected]
            In game name: γ€ŒSG」ONE⚑LIFE
            Level: 73
            Email- [protected]@gmail.com
            I'm waiting 😭
            Thank you...πŸ™πŸ™

            Country :- India
            UID :[protected]
            In Game :- γ€ŒSG」ONE⚑LIFE

            Aug 06, 2022
            Updated by Sushanta Bhuyan
            Dear Garena free fire, .
            please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 5000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
            ""I LOVE FREE FIRE, GIVE ME A CHANCE""
            GIVE ME A CHANCE, I PROMISE I WILL NEVER USE ANY THIRD-PARTY APPLICATION AND FILE.
            PLEASE UNSUSPEND MY ACCOUNT
            Uid: [protected]
            In game name: γ€ŒSG」ONE⚑LIFE
            Level: 73
            Email- [protected]@gmail.com
            I'm waiting 😭
            Thank you...πŸ™πŸ™

            Country :- India
            UID :[protected]
            In Game :- γ€ŒSG」ONE⚑LIFE

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              Aditya@07
              Aug 4, 2022
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              I purchased from the site Game kharido.com from official site of garena and it debited money but not credited reward ...It's a fraud...I want my refund of 400Rs
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                Ajaya88
                Aug 4, 2022
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                Address: Khordha
                Website: www.garena help center

                Dear SirπŸ™, I am Sorry for Using Location Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
                I am really very very sorry.😭😭😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

                FF NAME :ΰΌ’οΈŽαΆ¦αΆ°α΅ˆα­„Rα΄€Ι΄α΄Šα΄€Ι΄ΰΌ’οΈŽ
                FF ID:[protected]
                Device Name : Realme C3
                Device IMEI Number :
                IMEI 1: [protected]
                IMEI 2: [protected]

                I will never do that after today
                Aug 04, 2022
                Updated by Ajaya88
                Recovery My I'd Please
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                  J
                  John Gurung
                  Aug 4, 2022
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                  Hello sir and miss, please reply back
                  I’m playing this game from starting actually my first is hacked and I play again in my second I used so much money without any reason my account is suspended.
                  Thank you
                  Please garena back my account
                  Uid : [protected]
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                    Anand Dadala
                    Aug 4, 2022
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                    Address: Hyderbada

                    I have special air drop purchased in yesterday night in 190 rupees purchase is completed and see my acount no daimonds and collection dress noo in my acount plz help me 😒😒
                    Aug 04, 2022
                    Updated by Anand Dadala
                    Help me return my money or return my daiomands
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                      C
                      Chramakrishna122
                      Aug 4, 2022
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                      Address: SINGAPORE

                      Hello Garena Free fire Team : My Name is _ . I am using free fire have been last _( 1yr) (or) (2yr) . My account has been suspended. Please Requesting to accepted my letter . Here after I don't use anything missuse my account . Then I am not illegal activities please unsuspend my free fire account kindly request. I will support free fire forever from Indian server. My free fire uid =[protected] My free fire name= dark night 3 My free fire level =69 My free fire total top up diamond = 5000 Thank you, free fire team.
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                        Γ‘
                        Γ‘. Ε‡Γ‘ΕŸΓΊΕ™
                        Aug 3, 2022
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                        Address: Singapore

                        Hii garena i am mohit sharma and i only played free fire for mostly some days and the last date when i played free fire was 4:08:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you.
                        My free id is :[protected]
                        thank you
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                          B
                          BHABENDRA MOHANTA
                          Aug 3, 2022
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                          Address: India

                          HELLO, TEAM GARENA FREE FIRE INDIA, My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong AndI Am Sure That I Have Followed Your Rules Of Conduct, And I Don’t know why my Account Has Been Banned And I Am Sure Mistake You Have Banned My Account No Valid Reason, This is my Humble Request to Garena Team To Unban Account. Player Name :-Black44 id no[protected]
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                            C
                            CUTE GAMER
                            Aug 3, 2022
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                            Address: SINGAPORE

                            Hii garena i am from india and i am best player of freefire and i player freefire atleast 3 year and my id level is 67 and i spend atleast 7000rs in my account and i don't use hack ever but when my exam come near then i stop playing freefire for 1 month when my exam over then i start playing freefire when i open my id i shocked my id is banned so i humble request to you please check my id kd rate headshot rate and unbanned please my uid is[protected]
                            And my name is KINGβ—‡KHAN
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                              Γ‘
                              Γ‘. Ε‡Γ‘ΕŸΓΊΕ™
                              Aug 3, 2022
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                              Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
                              Website: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                              Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player

                              Name :-β˜…α­„κ¦Ώα­„κ¦ΏNASUR࿐༡
                              ID:-[protected]
                              Aug 03, 2022
                              Updated by Γ‘. Ε‡Γ‘ΕŸΓΊΕ™
                              Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player

                              Name :-β˜…α­„κ¦Ώα­„κ¦ΏNASUR࿐༡
                              ID:-[protected]

                              Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player

                              Name :-β˜…α­„κ¦Ώα­„κ¦ΏNASUR࿐༡
                              ID:-[protected]
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                                _
                                _sid__
                                Aug 3, 2022
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                                Hello garena,
                                My I'd was banned about 1.5 week ago without. I didn't use any hack or application which garena doesn't allow me to take advantage.
                                I request to garena please review my I'd once again and please unban my I'd.
                                I almost spend alot amount of money in my I'd.
                                And My I'd level is 70.
                                Please review once again my I'd and please unban my I'd .
                                Thanks
                                My I'd - [protected]
                                My in game name - $_€_ꜱΙͺα΄…_€_$
                                Thanks
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                                  N
                                  nasur nasur
                                  Aug 3, 2022
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                                  Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
                                  Website: Garena

                                  Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player
                                  Name :-β˜…α­„κ¦Ώα­„κ¦ΏNASUR࿐༡
                                  ID:-[protected]
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                                    Ak Mahakal Gamers
                                    Aug 3, 2022
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                                    Address: Bihar
                                    Website: Confing files

                                    Hello sir, my name is. God ela i'm using free fire have been last 10 months, my account has been suspended.

                                    4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                                    But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And my uid [protected]
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                                      S
                                      sα₯™rjα₯±α₯±t Kumar
                                      Aug 2, 2022
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                                      Address: Dawar

                                      ID ka rakust kar raha hu 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄ please 😭😭 Garena
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                                        H
                                        Hiralala
                                        from Kurwai, Madhya Pradesh
                                        Aug 2, 2022
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                                        Address: Singapore
                                        Website: Gharana free fire

                                        Maine apne dost ko Mera free fire account Diya Usne usmein third party hack Lagaya FIR Mera ID Kuchh Din bad suspend hue help me sar mujhe pata nahi tha ki vah meri account suspend Karva dega please Sar help me main aapse request karta hun ki aap Kisi Ko Mera Apna account Nahin dunga sir please my request accept usmein Maine 6000 rupaye Lagaye Hain

                                        Uid (_[protected]_)

                                        Game Name (_ AGENT AJAY
                                        Please sar help me I promise you don't give the account thank you

                                        Wait for meπŸ™πŸ™
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