Claimed

Garena Complaints & Reviews

www.garena.sg

1

Updated: Apr 5, 2026

Complaints 12390

Resolved

811

Unresolved

11579

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena

Garena reviews & complaints page 320

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: à¤¦à¤¿à¤²à¥à¤²à¥€

My iD was suspended when l was playing The Game, l haven't done anything wrong and l am sure that have followed your rules of conduct, and am sure that by mistake you have suspended my account for no valid reason, you can chechk my
Kd, headshot rate l'm a normal player, please check once my account this ls my humble request to free fire team to
Unsuspend my account
Thank you
Player name khushbuddin ✓

Uid [protected]

Jul 11, 2022

Updated by Khushbuddin सारी à¤®à¥‡à¤°à¥€ à¤†à¤ˆà¤¡à¥€ à¤•à¥‹ à¤¸à¤¸à¥à¤ªà¥‡à¤‚à¤¡ à¤•à¤° à¤¦à¤¿à¤¯à¤¾ à¤—à¤¯à¤¾ à¤¹à¥ˆ

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Dear Garena Team,
iam a free fre player, my account free fire suspended.
was created with a Facebock accourt
But without my permission a hacker hacked my
Facebook iD then logged in free fire and used
head shot hack. Maybe thafs wty my free fire
id has been suspended
My sincere request to you Garina Team
Peane unuspended my free fre id
My Free Fire id- [protected]
Game Name â˜…å½¡â˜†ï¼¶ï½…ï½Žï½ï½â˜†â˜†
Thark You Garena Team

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: India

My main free fire account named - Nayab gaming is disabled from facebook I want to bind my account with my email too so that I can access itðŸ™
This is my uid[protected]
Facebook Gmail - [protected]@gmail.com
And want to bind with this gmail only to access easily ðŸ˜
Help.me.as soon as possible I am not able to play the gameðŸ˜ðŸ™
Here is my proofðŸ‘‡ðŸ˜ please help
It's my main account and I want to play the game so please help as soon as possible ðŸ™ƒ
For more proof see the screenshot of my game account there is my nameðŸ™ƒðŸ˜ðŸ™

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 7a, amman kovil street, ettayapuram

Website: www.garena .com

Sir,
My id was suspended. Your received in my complaint already. Please help me for give me id,

My id ;[protected]
Name; TN JACK YT
PleaseðŸ™ help me sir. Give my id. I promise don't use hack and glitch file.
Thank youðŸ™

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Please unban my id[protected] I spent up to 50 thousand rupees in this account please unban my account

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Please unban my free fire account I'd[protected] I spent up to 50 thousand rupees in this account please 🥺😭 unban my id

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Hi garena freefire i am from india,
I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=ê§âª»âª»â“ˆâ“„â“Šâ“â–áŽ á¥²Ê€Îº

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Please unsuspend my free fire account my account is suspended

View replies

P

[email protected]

Jul 11, 2022

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance ðŸ™ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ...⇄
Game > I'd [protected]
Game Name > à¦œà¦¾à¦¨à§à¦¨à¦¾à¦¤
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸â¤ï¸
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Hii garena i am yash lamba and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free fire id is [protected] thank you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hii garena i am yash lamba and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is pro king thank you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Bengal

Please garena my game I'd please give me back

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lalgola

Hello Garena Free Fire You said that you will change my server, you have not changed the server yet. It has become difficult to even trust you. You said it will happen in 1 week but now. It's been months, you haven't done anything yet.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Bankura

Pliss my id unben
Id [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1 FUSIONOPOLIS, 17-10, GALAXIS, Singapore

Dear garena,

I am a freefire player. My id got suspended due to abnormal activity. A familiar little boy of my area he was maked a violation in game. So he has maked this mistake by unknownly.And I am so sorry for uncare of id.
Please give me a second chance I am promising i wii never make any misteke in future
Id information:

Uid:[protected]
In game name::Æážã€…NILMOY
Server:Bangladesh
Country:Bangladesh
Hope you will unban my id

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Garena,
I have used hack of aimbot which is get band from you, i accept my guilt and i request to you please unband my freefire account.
My freefire uid is[protected]
In game name - áŸÊœá´á´„á´â˜…á„á€ÉªÉ´á´œ
I hope you understand me and return my freefire account.
Thank you.

Jul 9, 2022

Complaint marked as Resolved

Dear Garena, I have used hack of aimbot which is get band from you, and i understand my guilt and i use this hack for fun, my account is suspended during abnormal activities. I hope you understand me and return my freefire account. My freefire uid -772713411 In game name- áŸÊœá´á´„á´â˜…á„á€ÉªÉ´á´œ Thank you garena.

View replies

P

[email protected]

Jul 11, 2022

+1

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance ðŸ™ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ...⇄
Game > I'd [protected]
Game Name > à¦œà¦¾à¦¨à§à¦¨à¦¾à¦¤
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸â¤ï¸
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

P

[email protected]

Jul 11, 2022

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance ðŸ™ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ...⇄
Game > I'd [protected]
Game Name > à¦œà¦¾à¦¨à§à¦¨à¦¾à¦¤
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you â¤ï¸â¤ï¸â¤ï¸â¤ï¸â¤ï¸
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

[email protected]'s reply, Jul 11, 2022

Please Garena give me one chance please Garena give me one chance ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜

K

Khushbuddin सारी

Jul 11, 2022

My iD was suspended when l was playing The Game, l haven't done anything wrong and l am sure that have followed your rules of conduct, and am sure that by mistake you have suspended my account for no valid reason, you can chechk my
Kd, headshot rate l'm a normal player, please check once my account this ls my humble request to free fire team to
Unsuspend my account
Thank you
Player name khushbuddin âœ“

Uid [protected]

U

Unika Dahal

Jul 13, 2022

Dear garena,
This is the second time again my I'd is suspended not for permanent but I am afraid without doing anything my mailbox is full of warning âš ï¸

Me laptop se khelti hu agar sab laptop pe khelkar hua he ta Bata do ðŸ˜ðŸ˜
Aaba aur ek bar suspend hua toh I'd permanently banned ho JayegaðŸ˜ðŸ˜
Mujhe lagta he. Me hack bhi use nni Karti mujhe pata bhi nhi kaise kartey he

Uid:-[protected]

D

Dhanpal Shah

Jul 14, 2022

Dear Garena,
I am playing Free Fire since last 2 years.
My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[DP.Gaming]]
ID LEVEL - 70
Have a great day ahead.

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: India

Website: Free fire

HELLO,

Garena FREE FIRE

My free fire account has been suspended. I use Headshot hack one time in training ground mode just for fun. Once unbanned my free fire account in future time I never used any hack. I spend almost 20000 taka in my suspended account. I also belong to a middle-class family. For believe me You can check my gameplay, KD and Headshot Rate. I am normal player. Please check once my account. This is my humble request to FREE FIRE TEAM TO Unban My Account. Please unban my free fire account.

player Uid :[protected]
Player Name :- ( á¯“ã€Žá´á´€Êœá´€á´‹á´€ÊŸâ–ªã€á¯“ )

" I LOVE FREE FIRE VERY MUCH " " I HOPE UNBAN MY ACCOUNT"

Jul 29, 2022

Complaint marked as Resolved

Dear Garena free fire...undan Please unban my id l use config file hack one time just for fun please unban my free fire account id([[protected]]) Ance unban rned my free fire account in future l never er used any hack l spend olmost 30, 000INR it's my old id am alsobelang to a poor family please unban my free fire accunt please please. ðŸ˜”ðŸ™ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ l HOPE YOU UNBAN MY FREE FIRE ACCOUNT ... I LOVE FREE FIRE GIVE ME A CHANCE... GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT U ID :-843967139 ln game name :-á¯“ã€Žá´á´€Êœá´€á´‹á´€ÊŸâ–ªã€á¯“ Level :-72 Email :- [email protected] I'm waiting ðŸ˜ðŸ˜ Thank you. .. ðŸ™ðŸ™ðŸ™ðŸ™

Jul 10, 2022

Updated by Gaming sujan HELLO,

Garena FREE FIRE

My free fire account has been suspended. I use Headshot hack one time in training ground mode just for fun. Once unbanned my free fire account in future time I never used any hack. I spend almost 20000 taka in my suspended account. I also belong to a middle-class family. For believe me You can check my gameplay, KD and Headshot Rate. I am normal player. Please check once my account. This is my humble request to FREE FIRE TEAM TO Unban My Account. Please unban my free fire account.

player Uid :[protected]., ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ™ðŸ™ðŸ™ðŸ™
Player Name :- ( á¯“ã€Žá´á´€Êœá´€á´‹á´€ÊŸâ–ªã€á¯“ )

" I LOVE FREE FIRE VERY MUCH " " I HOPE UNBAN MY ACCOUNT" Please sir only one chance

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Pulivendula

This thread was updated on Jul 8, 2022
Hi garena freefire i am from india,
I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=F

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Hello sir, ,
Please help me sir,
My free fire id suspended,
Please sir, my free fire id unbam.
My free fire id nambar[protected],
My fire id neme- 5â˜…DADâ¤ï¸MASTER,
My free fire id level-66+,
My free fire acount suspended date-10/01/2022,
My email id -sanjibbasak [protected]@ gmail. Com
My free fire acount total top up-30, 000 thirty thousand rupes.
Please sir, me help my free fire acount no hack file,
Sir, my account you mistek suspended, my account no hack file, you my account suspended
mistek,
My account unban..
Sir, my account game open.
I'm free fire game open ðŸ˜¢ðŸ˜¢ðŸ˜¢

Thik you garena all temðŸ˜ŠðŸ˜ŠðŸ˜Š

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

I'd: [protected]
I'd name: DHURVE 4K

Please garena one chance me return my I'd please ðŸ™ðŸ™ðŸ˜

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: [email protected]

I'd : [protected]
I'd name : DHURVE 4 K

Please garena one chance me unsaspend my I'd please return my I'd please ðŸ™ðŸ™ðŸ™

Jul 08, 2022

Updated by vishnu dhurve Id: [protected]
I'd name: DHURVE 4K

Please garena one chance me return my I'd please ðŸ™ðŸ˜ðŸ˜ðŸ˜

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines