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Garena Complaints & Reviews

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Updated: Dec 21, 2025

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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Singapore

Please unsuspend my free fire account my account is suspended

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P

[email protected]

Jul 11, 2022

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance 🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄
Game > I'd [protected]
Game Name > জান্নাত
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you ❤️❤️❤️❤️
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you ❤️❤️❤️❤️❤️
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

Free Fire account suspended - Comment #4020311 - Image #0

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Hii garena i am yash lamba and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free fire id is [protected] thank you

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Hii garena i am yash lamba and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is pro king thank you

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Address: West Bengal

Please garena my game I'd please give me back

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Address: Lalgola

Hello Garena Free Fire You said that you will change my server, you have not changed the server yet. It has become difficult to even trust you. You said it will happen in 1 week but now. It's been months, you haven't done anything yet.

+1 photos

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Address: Bankura

Pliss my id unben
Id [protected]

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Address: 1 FUSIONOPOLIS, 17-10, GALAXIS, Singapore

Dear garena,

I am a freefire player. My id got suspended due to abnormal activity. A familiar little boy of my area he was maked a violation in game. So he has maked this mistake by unknownly.And I am so sorry for uncare of id.
Please give me a second chance I am promising i wii never make any misteke in future
Id information:

Uid:[protected]
In game name::ƁᏞ々NILMOY
Server:Bangladesh
Country:Bangladesh
Hope you will unban my id

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Dear Garena,
I have used hack of aimbot which is get band from you, i accept my guilt and i request to you please unband my freefire account.
My freefire uid is[protected]
In game name - Ꮯʜᴏᴄᴏ★᭄Ꮐɪɴᴜ
I hope you understand me and return my freefire account.
Thank you.

+1 photos

Jul 9, 2022

Complaint marked as Resolved

Dear Garena, I have used hack of aimbot which is get band from you, and i understand my guilt and i use this hack for fun, my account is suspended during abnormal activities. I hope you understand me and return my freefire account. My freefire uid -772713411 In game name- Ꮯʜᴏᴄᴏ★᭄Ꮐɪɴᴜ Thank you garena.

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P

[email protected]

Jul 11, 2022

+1

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance 🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄
Game > I'd [protected]
Game Name > জান্নাত
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you ❤️❤️❤️❤️
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you ❤️❤️❤️❤️❤️
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

Unsuspended my freefire account - Comment #4020312 - Image #0

P

[email protected]

Jul 11, 2022

I am still waiting for your response.
Cup I'd unban hoga I am waiting
Kitna din bad id unban hoga
Please Garena bata do please bolo

Dear Garena free fire team
Meri ID unblock hai ki nahin yah to bata do kitne mahine se request bhej raha hun abhi to unban kar do main manta Hun ki main hack uske kya tha hai use karne ka punishment to mujhe Mil Gaya hai no mahine se id unbend pada hai abhi to unbend kar do ek chance to Milana chahie
Please give me one chance hai ki kuchh karne ke liye I am sorry Meri galti maaf karke ID and band kar do please Garena free fire team please give me one chance
Mujhe maaf kar do please hai ki use karne ke liye maaf kar do please Garena mera free fire ID lauta do please Garena free fire
Give me one chance 🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄
Game > I'd [protected]
Game Name > জান্নাত
Game level > 61
My email > [protected]@gmail.com

Thank you for Garena free fire team
I Love you Garena free fire team
I Love you free fire Game
I Love you All Garena free fire team
I Love you ❤️❤️❤️❤️
Please give me one chance
I Love you free fire team
I Love you Garena free fire
I Love you All Garena free fire team
I Love you free fire Game
I Love you ❤️❤️❤️❤️❤️
I am waiting for I'd unban Kar do
Mera ID lauta do please Garena

Unsuspended my freefire account - Comment #4020316 - Image #0

[email protected]'s reply, Jul 11, 2022

Please Garena give me one chance please Garena give me one chance 🙏🙏😭😭😭😭😭

K

Khushbuddin सारी

Jul 11, 2022

My iD was suspended when l was playing The Game, l haven't done anything wrong and l am sure that have followed your rules of conduct, and am sure that by mistake you have suspended my account for no valid reason, you can chechk my
Kd, headshot rate l'm a normal player, please check once my account this ls my humble request to free fire team to
Unsuspend my account
Thank you
Player name khushbuddin ✓

Uid [protected]

Unsuspended my freefire account - Comment #4020334 - Image #0

U

Unika Dahal

Jul 13, 2022

Dear garena,
This is the second time again my I'd is suspended not for permanent but I am afraid without doing anything my mailbox is full of warning ⚠️

Me laptop se khelti hu agar sab laptop pe khelkar hua he ta Bata do 😭😭
Aaba aur ek bar suspend hua toh I'd permanently banned ho Jayega😭😭
Mujhe lagta he. Me hack bhi use nni Karti mujhe pata bhi nhi kaise kartey he

Uid:-[protected]

D

Dhanpal Shah

Jul 14, 2022

Dear Garena,
I am playing Free Fire since last 2 years.
My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[DP.Gaming]]
ID LEVEL - 70
Have a great day ahead.

Unsuspended my freefire account - Comment #4022201 - Image #0

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Address: India

Website: Free fire

HELLO,

Garena FREE FIRE

My free fire account has been suspended. I use Headshot hack one time in training ground mode just for fun. Once unbanned my free fire account in future time I never used any hack. I spend almost 20000 taka in my suspended account. I also belong to a middle-class family. For believe me You can check my gameplay, KD and Headshot Rate. I am normal player. Please check once my account. This is my humble request to FREE FIRE TEAM TO Unban My Account. Please unban my free fire account.

player Uid :[protected]
Player Name :- ( ᯓ『ᴍᴀʜᴀᴋᴀʟ▪』ᯓ )

" I LOVE FREE FIRE VERY MUCH " " I HOPE UNBAN MY ACCOUNT"

+1 photos

Jul 29, 2022

Complaint marked as Resolved

Dear Garena free fire...undan Please unban my id l use config file hack one time just for fun please unban my free fire account id([[protected]]) Ance unban rned my free fire account in future l never er used any hack l spend olmost 30, 000INR it's my old id am alsobelang to a poor family please unban my free fire accunt please please. 😔🙏🙏🙏🙏😭😭 l HOPE YOU UNBAN MY FREE FIRE ACCOUNT ... I LOVE FREE FIRE GIVE ME A CHANCE... GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT U ID :-843967139 ln game name :-ᯓ『ᴍᴀʜᴀᴋᴀʟ▪』ᯓ Level :-72 Email :- [email protected] I'm waiting 😭😭 Thank you. .. 🙏🙏🙏🙏

Jul 10, 2022

Updated by Gaming sujan HELLO,

Garena FREE FIRE

My free fire account has been suspended. I use Headshot hack one time in training ground mode just for fun. Once unbanned my free fire account in future time I never used any hack. I spend almost 20000 taka in my suspended account. I also belong to a middle-class family. For believe me You can check my gameplay, KD and Headshot Rate. I am normal player. Please check once my account. This is my humble request to FREE FIRE TEAM TO Unban My Account. Please unban my free fire account.

player Uid :[protected]., 😭😭😭😭😭😭😭😭🙏🙏🙏🙏
Player Name :- ( ᯓ『ᴍᴀʜᴀᴋᴀʟ▪』ᯓ )

" I LOVE FREE FIRE VERY MUCH " " I HOPE UNBAN MY ACCOUNT" Please sir only one chance

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Address: Pulivendula

This thread was updated on Jul 8, 2022
Hi garena freefire i am from india,
I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=F

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Address: India

Hello sir, ,
Please help me sir,
My free fire id suspended,
Please sir, my free fire id unbam.
My free fire id nambar[protected],
My fire id neme- 5★DAD❤️MASTER,
My free fire id level-66+,
My free fire acount suspended date-10/01/2022,
My email id -sanjibbasak [protected]@ gmail. Com
My free fire acount total top up-30, 000 thirty thousand rupes.
Please sir, me help my free fire acount no hack file,
Sir, my account you mistek suspended, my account no hack file, you my account suspended
mistek,
My account unban..
Sir, my account game open.
I'm free fire game open 😢😢😢

Thik you garena all tem😊😊😊

+3 photos

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Address: [email protected]

I'd: [protected]
I'd name: DHURVE 4K

Please garena one chance me return my I'd please 🙏🙏😭

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Address: [email protected]

Website: [email protected]

I'd : [protected]
I'd name : DHURVE 4 K

Please garena one chance me unsaspend my I'd please return my I'd please 🙏🙏🙏

+2 photos

Jul 08, 2022

Updated by vishnu dhurve Id: [protected]
I'd name: DHURVE 4K

Please garena one chance me return my I'd please 🙏😭😭😭

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Address: India, India

My Free Fire l Ban I Only Used Headshot ConfigWho Only Used For Fun 1 Don't Know Because Of My Free Fire I Ban I RequestYou My I Am Unbanned And In Future I Don't KarungaSuch Any Mistake Player Name :UID :[protected]

Jul 08, 2022

Updated by Ravan ff Gamers 103 My Free Fire l Ban I Only Used Headshot ConfigWho Only Used For Fun 1 Don't Know Because Of My Free Fire I Ban I RequestYou My I Am Unbanned And In Future I Don't KarungaSuch Any Mistake Player Name :UID :[protected]

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I purchase a special air drop but I didn't get to cliam my reward.
I want my money back.

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Address: Chennai

This thread was updated on Jun 25 2021 Hello Garena,
Hello Sir, my name is mortal I'm using free fire have been last 12 days my account has been suspended.

Iam using glitch I knew it is illegal... then I'm uninstall and from next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...
Game Nickname: Ꮇᴏʀᴛᴀʟㅤ9Ƭ7
user ID is:[protected]

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FF:In Mistry madness event, I exchange the keys for event bundle but I did not get in the vault please correct the problem my user ID:[protected]

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Address: 1 Fusionopolis Place, #17-10, Galaxis Singapore, Singapore 138522, SG

Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as son as possible
my character id[protected]
my account name ︻┳┳一✩HΛϾКΞЯS
Thanks you so much

+1 photos

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G

Gaming sujan

Jul 10, 2022

HELLO,

Garena FREE FIRE

My free fire account has been suspended. I use Headshot hack one time in training ground mode just for fun. Once unbanned my free fire account in future time I never used any hack. I spend almost 20000 taka in my suspended account. I also belong to a middle-class family. For believe me You can check my gameplay, KD and Headshot Rate. I am normal player. Please check once my account. This is my humble request to FREE FIRE TEAM TO Unban My Account. Please unban my free fire account.

player Uid :[protected]., 😭😭😭😭😭😭😭😭🙏🙏🙏🙏
Player Name :- ( ᯓ『ᴍᴀʜᴀᴋᴀʟ▪』ᯓ )

" I LOVE FREE FIRE VERY MUCH " " I HOPE UNBAN MY ACCOUNT" Please sir only one chance

ID suspended for no reason - Comment #4020195 - Image #0

Fardeen1234's [Complaint's author] reply, Jul 14, 2022

Unsuspended hua kya?

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HLW GARENA
I HADE BEEN play this game last 4 year means 2017 but before 2 year my I'd got suspended pls resolve and give my account back
Thank you pls accept my request ❤️
Uid [protected]
Levl 51
Name krishro553

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Website: ffsupport.garena.com/hc/en-us

Hello sir,

Please unban my free fire I'd. I am using hack by mistake please unban my account .

UID[protected]

Thank you...

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