Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 324

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
free fire fans foundation
Jul 2, 2022
Report
Copy

Address: Arumugam street kandarodai chunnakam

Hello Garena,

Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my

account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day

I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ᴳᵂㅤEᴀɢʟᴇㅤ么 my user ID is:[protected]

Please give me my last chance... I Love Free Fire... Please give me a last chance sir,

Nickname=ᴳᵂㅤEᴀɢʟᴇㅤ么

user ID=[protected]
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mrahir
    from Delhi, Delhi
    Jul 2, 2022
    Report
    Copy

    Hey garena plz unsuspend my account 50000 rupees give my account is. Verypro level plz unsuspend my account l know i am use hack and my account hack is first time i am so sorry garena plz 🙏🙏🙏🙏
    Plz check my account seriously

    Uid [protected]
    Jul 02, 2022
    Updated by Mrahir
    Hey garena plz unsuspend my account 50000 rupees in my account . Very pro level plz unsuspend my account l know i am use hack and my account hack is first time i am so sorry garena plz 🙏🙏🙏🙏
    Plz check my account seriously

    Uid [protected]

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      All Everything
      Jul 2, 2022
      Report
      Copy

      Address: Dhaka,Borisal,Bangladesh
      Website: Free fire

      Dear FF Support team,

      Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.

      My game id -[protected]
      My name -sohan

      My email - [protected]@gmail.com

      Thank you so much
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gost Warrior gaming
        Jul 1, 2022
        Report
        Copy

        Address: karur

        Hii garena im di suspand 1 year please unsuspand please garena my id [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rambabu Patel
          Jul 1, 2022
          Report
          Copy

          Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS Singapore

          Hello Garena,

          Hello Sir, my name is Rambabu. I'm using free fire have been last 24 months, my account has been suspended.

          But I can't control my angry... I'm tried to download a mod apk... at last its working... I knew it is illegal... then I'm uninstall download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

          Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ﹄尺αм﹃࿐ʸt, my user ID is: [protected]

          Please give me my last chance... I Love Free Fire...
          Please give me a last chance sir,

          Nickname= ﹄尺αм﹃࿐ʸt

          user ID=[protected]

          🙏🙏Thank you Garena Team❤️
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Naveenkumar Naveenkumar
            Jul 1, 2022
            Report
            Copy

            Address: Vallore

            Hi Garena my suspended place Recover
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rambabu Patel
              Jul 1, 2022
              Report
              Copy

              Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
              Website: ff.garena.com

              Dear Garena Team
              I am a free fire player, I am 13+years old, And l have been playing Free Fire for two and a half years . But the gameplay I used to play with Free Fire ID has now been suspended. My free fire ID was created with a Facebook account .
              But without my permission a hacker hacked my facebook ID then logged in free fire and used head shot hack. Maybe that's why my free fire ID has been suspended.
              My sincere request to you.Garena team,
              Please unsuspended my free fire id.

              My Free Fire id- [protected]
              Game Name- ﹄尺αм﹃࿐ʸt
              Thank you Garena Team❤️
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Addison Grey
                Jul 1, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: India

                Please garena unban my account
                My account uid is :- [protected]

                My in game name :- suvo
                Jul 21, 2022
                Complaint marked as Resolved 
                My free fire account is suspended unsuspend my free fire account my uid 1685081694 Username suvo
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sujoyff9775
                  Jul 1, 2022
                  Report
                  Copy

                  Address: Singapore

                  Hello garena free fire support team.I beg to say you that i am sujoy.My free fire uid is[protected].I am more than 3 years old player.The free fire game is a type of my daily routine.I spent lot of time and money around ₹25000 in this game. But my free fire id was suspend few month before with out any reason. But when i investiget why my free fire id was suspend i know that my very close friend abir was use a third party file for easy head shot to kill enemy.He was use the hack without my concern. Now please give me a right judgment. I want to do every thing to get return my free fire id.😓😓😓😓😓
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chotu Kunjam
                    Jul 1, 2022
                    Report
                    Copy

                    My id has been baned i am used hack or my id baned please unban my FF id i will never use any hack or that things in future my id [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nabin Bhatt
                      Jul 1, 2022
                      Report
                      Copy

                      Address: India

                      Dear Garena, About My Server Change I have Waited A long Time. Since I am waiting from More than 2 months .I am a free fire youtuber and it Is destroying my career . Why It is taking too much time where all of my friends Id has been already transfered.Only My id has taken more than 2 months even after the confirmation message.Garena isn't working on my issue. Please Do it fast as possible..because I requested you a lot of times.I cant play free fire beacuse of these problem..So Do fast as possible..And Give me the fix date

                      My Uid :[protected]
                      Ticket num :22399868
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rihan Saifi
                        Jul 1, 2022
                        Report
                        Copy

                        Address: Up hapur
                        Website: www.garena.com

                        Sir I am not use again hack please unban my id I am very sorry please take unban my id My uid is [protected] please unban this
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sakil_786
                          from Kolkata, West Bengal
                          Jun 30, 2022
                          Report
                          Copy

                          Address: NETTNA

                          [ HELLO
                          TEAM FREE FIRE
                          I have not done anything wrong and I'm sure I have followed you're rules of conduct and you have
                          Suspended my account for not any valid reason please back account as soon possible
                          My character I'd ([protected])
                          My account name (☪™Sᴋ᭄Sᴀᴋɪʟ)
                          Thank you soo much]
                          Jun 30, 2022
                          Updated by Sakil_786
                          [ HELLO
                          TEAM FREE FIRE
                          I have not done anything wrong and I'm sure I have followed you're rules of conduct and you have
                          Suspended my account for not any valid reason please back account as soon possible
                          My character I'd ([protected])
                          My account name (☪™Sᴋ᭄Sᴀᴋɪʟ)
                          Thank you soo much]
                          Jul 01, 2022
                          Updated by Sakil_786
                          [ HELLO
                          TEAM FREE FIRE
                          I have not done anything wrong and I'm sure I have followed you're rules of conduct and you have
                          Suspended my account for not any valid reason please back account as soon possible
                          My character I'd ([protected])
                          My account name (☪™Sᴋ᭄Sᴀᴋɪʟ)
                          Thank you soo much]
                          Please Unban gerena

                          Jul 01, 2022
                          Updated by Sakil_786
                          [ HELLO
                          TEAM FREE FIRE
                          I have not done anything wrong and I'm sure I have followed you're rules of conduct and you have
                          Suspended my account for not any valid reason please back account as soon possible
                          My character I'd ([protected])
                          My account name (☪™Sᴋ᭄Sᴀᴋɪʟ)
                          Thank you soo much]
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sajibul Sk
                            Jun 30, 2022
                            Report
                            Copy

                            Address: West Bengal Murshidabad patikarba
                            Website: Garena free fire.com

                            Dera garena free fire please unben my I'd use config file hack one time just for fun please unben my free fire account I'd ([[protected]]) nice unbenned my free fire account in future l never used any hack l spend almost 50.000INR it's.my old I'd I am also belong to apoor family please unben my free fire account please please 🥺🙏🙏🙏🙏🙏🙏😭😭 l HOPE YOU UNBEN MY FREE FIRE ACCOUNT
                            I LOVE FREE FIRE GIVE ME A CHANCE
                            GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD PARTY
                            APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT .
                            UID[ [protected]]
                            [I'n game name] NUG [protected]@
                            LEVEL 58
                            Email [protected]@gmail.com
                            I'm waiting.😭😭😭😭😭😭😭😭😭😭
                            Thank you 🙏🙏🙏🙏🙏🙏🙏
                            Jun 30, 2022
                            Updated by Sajibul Sk
                            Dera garena free fire please unben my I'd use config file hack one time just for fun please unben my free fire account I'd ([[protected]]) nice unbenned my free fire account in future l never used any hack l spend almost 50.000INR it's.my old I'd I am also belong to apoor family please unben my free fire account please please 🥺🙏🙏🙏🙏🙏🙏😭😭 l HOPE YOU UNBEN MY FREE FIRE ACCOUNT
                            I LOVE FREE FIRE GIVE ME A CHANCE
                            GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD PARTY
                            APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT .
                            UID[ [protected]]
                            [I'n game name] NUG [protected]@
                            LEVEL 58
                            Email [protected]@gmail.com
                            I'm waiting.😭😭😭😭😭😭😭😭😭😭
                            Thank you 🙏🙏🙏🙏🙏🙏🙏

                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinoth sham
                              from Chennai, Tamil Nadu
                              Jun 30, 2022
                              Report
                              Copy

                              Address: Chennai, Chennai, Tamil Nadu
                              Website: Ga

                              This thread was updated on Nov 2, 2021 Hello Garena, Hello Sir, my name is Vinoth. I'm using free fire have been last 10 months, my account has been suspended.

                              4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                              But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...

                              Please give me my last chance... I Love Free

                              Replies

                              Fire...

                              Please give me a last chance sir,

                              Nickname=Ꮇᴏʀᴛᴀʟㅤ9Ƭ7

                              user ID=[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SAM SSV KKl
                                Jun 30, 2022
                                Report
                                Copy

                                Address: Kodaikanal

                                This thread was updated on Nov 2, 2021 Hello Garena,

                                Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show myaccount is suspended.

                                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Ramesh, my user ID is:

                                [protected]

                                Please give me my last chance... I Love Free Fire... Please give me a last chance sir,

                                Nickname=GT.Villan
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jeeva vijay
                                  Jun 30, 2022
                                  Report
                                  Copy

                                  Address: Coimbatore

                                  Hello,
                                  TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                  Player Name Jᴋ᭄SPARROW

                                  ID[protected]
                                  Jun 30, 2022
                                  Updated by Jeeva vijay
                                  Holp
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rashedul
                                    Jun 30, 2022
                                    Report
                                    Copy

                                    Address: Singapore
                                    Website: Free fire support

                                    , My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :-★_Rashidul_★
                                    ID:-[protected]
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      _
                                      _GS_ Gamer
                                      Jun 30, 2022
                                      Report
                                      Copy

                                      You suspend my account without any reason my game id :- [protected] pls review my id

                                      thank you
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jitendra Kumar Zala
                                        Jun 30, 2022
                                        Report
                                        Copy

                                        Address: Chotila

                                        Hello,

                                        TEAM FREE FIRE INDIA

                                        My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                                        Player Name :- GJ ZALA YT
                                        ID :-[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit