Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 324

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gilli Aathi
Jun 28, 2022
Report
Copy

Address: Punjab
Website: Gareena

Hii sir my I'd unsuspend pls . My name Teddy bear 6, uid [protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    @
    @akbhai
    from Varanasi, Uttar Pradesh
    Jun 28, 2022
    Report
    Copy

    Address: Singapore

    I just can't believe that my account is restricted because of negative diamond issue. I don't know the reason why negative diamond issue occurred in my game because I had paid for everything I purchased in game pls remove restriction as soon as possible
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mrahir
      from Delhi, Delhi
      Jun 28, 2022
      Resolved
      Report
      Copy
      Resolved

      Dear FF Support team,

      Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.

      My game id -[protected]
      My name -Mrahir

      My email - [protected]@gmail.com

      Thank you so much
      +1 photos
      Jul 1, 2022
      Complaint marked as Resolved 
      Dear FF Support team, Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal. My game id -1715200495 My name -Mrahir My email - [email protected] Thank you so much
      Jun 28, 2022
      Updated by Mrahir
      Dear FF Support team,

      Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.

      My game id -[protected]
      My name -Mrahir

      My email - [protected]@gmail.com

      Thank you so much

      Jun 29, 2022
      Updated by Mrahir
      Dear FF Support team,

      Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.

      My game id -[protected]
      My name -Mrahir

      My email - [protected]@gmail.com

      Thank you so much

      Jul 01, 2022
      Updated by Mrahir
      Dear FF Support team,

      Plz check my request seriously. My FF I'd of my hobby has been suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.

      My game id -[protected]
      My name -Mrahir

      My email - [protected]@gmail.com

      Thank you so much

      Dear FF Support team,
      please check my request seriously. My FF I'd of my hobby has been 6mounths suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.iam use 20000 money My game id-[protected] My name -bannyJa3255K My [protected]@gmail.com Thank you so much

      Suspend my account 4 months ago plz check - Comment #4015387 - Image #0
      Hello free fire support sir.
      Plz chek my id request seriously.my free fire id suspended 6 months you send sms but you note reply check once more please unsuspend my free fire id iam use 20000 money help me sir
      Id:[protected]
      In game name:bannyJa3255K

      Suspend my account 4 months ago plz check - Comment #4015390 - Image #0
      Dear FF Support team,
      please check my request seriously. My FF I'd of my hobby has been 6mounths suspended for some reasons or due to some unknown mistake . The rest is banned . I don't understand . What to do or not to do. Plz return my hobby id for which I am willing to give my life. Please if you are a robot, I am applying for FF employee to manually review my appeal.iam use 20000 money My game id-[protected] My name - ꧁༒Ⓡⓐⓗⓘⓜ༒꧂RG uid [protected]

      Suspend my account 4 months ago plz check - Comment #4015979 - Image #0
      Hello free fire support sir.
      Plz chek my id request seriously.my free fire id suspended 6 months you send sms but you note reply check once more please unsuspend my free fire id iam use 10000 money help me sir
      Id:[protected]
      In game name:rxweed07

      Suspend my account 4 months ago plz check - Comment #4016663 - Image #0
      Suspend my account 4 months ago plz check - Comment #4016663 - Image #1
      Helpful
      21 other people found this review helpful
      21 found this helpful
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shyambabu Gupta
        Jun 28, 2022
        Report
        Copy

        Sir please unsuspend my id my id is suspended from 14 october2021 please unsuspend it my ui is [protected]
        Id is TSGYASH4041L
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          RadhaGamer caretion
          Jun 28, 2022
          Report
          Copy

          Address: Village-Madar,Post-Chitko,Dist-Jaunpur, Uttarpradesh,Pincode-222129

          Give me diamond
          +1 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raksha Nandhu
            Jun 28, 2022
            Report
            Copy

            Address: SALEM

            Icon
            ADVERTISEMENT
            Online Games
            Garena
            Garena — ID suspend
            N
            Nandhini Achu
            Mar 15, 2022
            May 29, 2022
            This thread was updated on Nov 2, 2021
            Hello Garena,
            Hello Sir, my name is NANDHU . I'm using free fire have been last 10 months, my account has been suspended.

            4 days ago I'm playing a rank match... in that match I'm killed by a headshot fill.

            But I can't control my angry... I'm tried to download a z archiver apk... at last its working... I got a headshot fill...I'm using headshot fill in 2 days... I knew it is illegal... then I'm uninstall the headshot fill... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is SRM ARMY, my user ID is:[protected]

            Please give me my last chance... I Love Free Fire...
            Please give me a last chance sir,

            Nickname: SRM ARMY
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vibhav Shetty Shetty
              Jun 28, 2022
              Report
              Copy

              Address: Singapore

              I am here to inform u that my ff account has been banned
              I'm regards garena is saying your account has been banned because of abnormal activities. But i did not try to do such activities I am sincere player I didn't use any hacks or cheats so of my own friends simply in anger they have reported to garena abnormal headshot then after few days my account has been banned.
              So please return my account
              Because I have spend neatly ₹15000 amount in free fire
              In case u didn't return my account I am surely going to sucide😩😥 and i am sure I will write ✍️death note saying that this due to garena ff for banning my account
              Thank you❤
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                balraj angamuthu
                Jun 28, 2022
                Report
                Copy

                Address: Coimbatore

                Hello Garena
                Hello sir
                My name is Athish my free fire account has been suspended because I used costume glitch file so my I'd has suspended on 27/6/2022 very sorry for using glitch file hereafter I would not do any illegal activities with my account and another account so please unban my free fire account my uid is
                [protected] please unban my free fire account.

                Thanking you
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Thirumalai Malai
                  Jun 27, 2022
                  Report
                  Copy

                  Address: bangalore

                  HELLO GARENA,
                  hello sir my name is thirumalai. I'm using freefire have been last 10 months my account has been suspended

                  4 days ago I'm using glitchfile... I'm playing a rank match... in that match I'm killed by a hacker (wall hacker)

                  but I can't control my angry... I'm tried to download a mod apk... at least it's working...I got a wall hacker apk... I'm using wall hack in 2 days... I knew it is illegal... them I'm uninstall the wall hack apk... and download original from Google play store... next day I'm opening freefire but it's not responding. it will show my account is suspended.

                  please help me GARENA, I love free fire so much... I can't live without GARENA FREE FIRE, please give me my account I'm never miscue the chance... trust me...my account nickname is GOD FATHER my user I'd is [protected].

                  please give me my last chance... I love FREE FIRE...
                  please give me a last chance sir,

                  Nick Name = GOD FATHER

                  USER ID = [Protected].

                  UID = [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Heprit Mylliem
                    Jun 27, 2022
                    Report
                    Copy

                    Address: Nongpathaw public

                    Dear Garenafree fire, ,
                    Please unban my I'd.I use config file hack
                    One time just for fun. Please unban my freefire account. once unbanned my free fire account in future I will never used any hack.I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire .., , , 🙏🙏🙏 please, please, , 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    "" ILOVE FREE FIRE GIVE ME A CHANGE""
                    GIVE ME A CHANGE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                    PLEASE UNSUSPEND...Free fire Id as soon as possible.
                    MY UID.[protected]
                    MY GAME, , Free fire, , kong€ng
                    MY GAME Server, , INDIA, ,
                    Id suspended, , Date, , 27, June, 2022
                    Jun 27, 2022
                    Updated by Heprit Mylliem
                    Dear Garenafree fire, ,
                    Please unban my I'd.I use config file hack
                    One time just for fun. Please unban my freefire account. once unbanned my free fire account in future I will never used any hack.I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire .., , , 🙏🙏🙏 please, please, , 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    "" ILOVE FREE FIRE GIVE ME A CHANGE""
                    GIVE ME A CHANGE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                    PLEASE UNSUSPEND...Free fire Id as soon as possible.
                    MY UID.[protected]
                    MY GAME, , Free fire, , kong€ng
                    MY GAME Server, , INDIA, ,
                    Id suspended, , Date, , 16, June, 2022

                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ANKIT. STAR
                      Jun 27, 2022
                      Report
                      Copy

                      Address: Galaxis Building. 1 Fusionopolis place# 17-10 Singapore - 138522

                      Hi Greana
                      "Sir my free fire account has been suspended without any activities your reported I'd checking website shows currently not enough evidence please check my ID and recover my free fire I'd. Plz plz plz plz 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭... YOU SO MUCH
                      +1 photos
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        HobbsTc
                        Jun 27, 2022
                        Report
                        Copy

                        Please I really need my account have being wasting data finding all means to get my account back for the past 4 months. This is d only game I play on my phone pls I need my account today pls
                        Help me am in level 46
                        Pls sir I started with them from d scratch pls open my account
                        Ff name:HobbsTc
                        Ff server: south Africa
                        Ff ID:[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aditya125d
                          from Jaisalmer, Rajasthan
                          Jun 27, 2022
                          Report
                          Copy

                          Without any reason.please first check my id I haven't use hack
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Paraminder
                            from Jalandhar, Punjab
                            Jun 27, 2022
                            Report
                            Copy

                            Hello Garena,
                            Hello Sir, my name is Parminder. I'm using free fire have been last 10 months, my account has been suspended.

                            4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ParamZa1909M, my user ID is:[protected]
                            Please give me my last chance... I Love Free Fire...
                            Please give me a last chance sir,

                            Nickname=ParamZa1909M

                            user ID=[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MORISHO_FF
                              Jun 27, 2022
                              Report
                              Copy

                              Dear garena,
                              i am your regular player and a huge fan of free fire. I am playing free fire from 1-1.5 years and can't stay without playing one day. But on[protected] when i opened game there is a pop up that says 'there is abnormal activities in my account. It has been suspended.' i did nothing that is against your rules i never used hack or something that lead my account to ban or suspend and your 'check reported id' website also says that 'there is not enough evidence to prove that i used hacks' but still there is not any time limit for suspension. Please understand my pain, give my id back.
                              I appreciate your decisions.
                              One of your loyal players
                              ign - MORISHO_FF
                              uid - [protected]
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                MORISHO_FF
                                Jun 27, 2022
                                Report
                                Copy

                                I didn't used any kind of hack or did nothing that is against the rules and it's been 3 days from when my id suspended my id suspended on[protected] please review my account and give the time limited suspension please
                                your loyal player
                                ign - morisho_ff
                                uid - [protected]
                                e-mail - [protected]@gmail.Com
                                mobile number - [protected]
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  RadhaGamer caretion
                                  Jun 27, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Village-Madar,Post-Chitko,Dist-Jaunpur, Uttarpradesh,Pincode-222129

                                  I have made purchase from garena partner Game kharido of Rs.240 -310 diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[protected] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
                                  +1 photos
                                  Jun 28, 2022
                                  Complaint marked as Resolved 
                                  Please give me diamond
                                  Jun 28, 2022
                                  Updated by RadhaGamer caretion
                                  Give me diamond Sir
                                  Jun 28, 2022
                                  Updated by RadhaGamer caretion
                                  Give me diamond sir

                                  Jun 28, 2022
                                  Updated by RadhaGamer caretion
                                  Refund my money return
                                  Helpful
                                  4 other people found this review helpful
                                  4 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nabin Bhatt
                                    Jun 27, 2022
                                    Report
                                    Copy

                                    Address: India

                                    Hello Dear Garena . I havw submit a lot of request But there isn't any response from Garena. I have submit for server transfer from Bangladesh to india they give me a confirmation that my id will transfer with in 7 days but its been 20 days but id is in bangladesh...Please help...And please don't say to contact to own server because I submit dainy request there but no one help me.Please help me otherwise I am going to quit game .because my frnds and my memories in India server...Please I am waiting from 2 months ..for server transfer but no one help me...

                                    My Uid :[protected]

                                    Email : [protected]@gmail.com
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Eswaran E19AF007
                                      Jun 27, 2022
                                      Report
                                      Copy

                                      Address: Chennai

                                      Hello garena,
                                      Hello sir, my name is ESWARAN. I'm using fire fire have been last 1 year, mu account has been suspended.
                                      4 days ago I'm playing a rank match...in that match I'm killed by a hacker (wall hack) .
                                      But Ican't control my angry so... I'm tried to download a mod apk... at last it's working I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then I'm uninstall the wall hack apk and download original from Google play store... Next day im opening free fire but it's responding it will show my account is suspended please help me GARENA. I love free fire So much...please give me my account I'm never miscue the chance ... trust me...my account nickname is ☠ஈஷ்வரன்×͜× my User ID ([protected])
                                      Please give me last chance... I love free fire ... Please give me a last chance sir,
                                      Nick name: ☠ஈஷ்வரன்×͜×
                                      User ID :[protected]
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        X
                                        Xshivam
                                        from Azamgarh, Uttar Pradesh
                                        Jun 27, 2022
                                        Report
                                        Copy

                                        Address: Azamgarh

                                        Suspended account
                                        Jun 27, 2022
                                        Updated by Xshivam
                                        Garena freefire suspend my account and I am not using hack anyone log in my account and using hack please give my account back

                                        Jun 27, 2022
                                        Updated by Xshivam
                                        Garena freefire suspend my account and I am not using hack anyone log in my account and using hack please give me my account back
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit