Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 326

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raksha Nandhu
Jun 28, 2022
Report
Copy

Address: SALEM

Icon
ADVERTISEMENT
Online Games
Garena
Garena — ID suspend
N
Nandhini Achu
Mar 15, 2022
May 29, 2022
This thread was updated on Nov 2, 2021
Hello Garena,
Hello Sir, my name is NANDHU . I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a headshot fill.

But I can't control my angry... I'm tried to download a z archiver apk... at last its working... I got a headshot fill...I'm using headshot fill in 2 days... I knew it is illegal... then I'm uninstall the headshot fill... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is SRM ARMY, my user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname: SRM ARMY
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vibhav Shetty Shetty
    Jun 28, 2022
    Report
    Copy

    Address: Singapore

    I am here to inform u that my ff account has been banned
    I'm regards garena is saying your account has been banned because of abnormal activities. But i did not try to do such activities I am sincere player I didn't use any hacks or cheats so of my own friends simply in anger they have reported to garena abnormal headshot then after few days my account has been banned.
    So please return my account
    Because I have spend neatly ₹15000 amount in free fire
    In case u didn't return my account I am surely going to sucide😩😥 and i am sure I will write ✍️death note saying that this due to garena ff for banning my account
    Thank you❤
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      balraj angamuthu
      Jun 28, 2022
      Report
      Copy

      Address: Coimbatore

      Hello Garena
      Hello sir
      My name is Athish my free fire account has been suspended because I used costume glitch file so my I'd has suspended on 27/6/2022 very sorry for using glitch file hereafter I would not do any illegal activities with my account and another account so please unban my free fire account my uid is
      [protected] please unban my free fire account.

      Thanking you
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Thirumalai Malai
        Jun 27, 2022
        Report
        Copy

        Address: bangalore

        HELLO GARENA,
        hello sir my name is thirumalai. I'm using freefire have been last 10 months my account has been suspended

        4 days ago I'm using glitchfile... I'm playing a rank match... in that match I'm killed by a hacker (wall hacker)

        but I can't control my angry... I'm tried to download a mod apk... at least it's working...I got a wall hacker apk... I'm using wall hack in 2 days... I knew it is illegal... them I'm uninstall the wall hack apk... and download original from Google play store... next day I'm opening freefire but it's not responding. it will show my account is suspended.

        please help me GARENA, I love free fire so much... I can't live without GARENA FREE FIRE, please give me my account I'm never miscue the chance... trust me...my account nickname is GOD FATHER my user I'd is [protected].

        please give me my last chance... I love FREE FIRE...
        please give me a last chance sir,

        Nick Name = GOD FATHER

        USER ID = [Protected].

        UID = [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Heprit Mylliem
          Jun 27, 2022
          Report
          Copy

          Address: Nongpathaw public

          Dear Garenafree fire, ,
          Please unban my I'd.I use config file hack
          One time just for fun. Please unban my freefire account. once unbanned my free fire account in future I will never used any hack.I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire .., , , 🙏🙏🙏 please, please, , 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
          "" ILOVE FREE FIRE GIVE ME A CHANGE""
          GIVE ME A CHANGE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
          PLEASE UNSUSPEND...Free fire Id as soon as possible.
          MY UID.[protected]
          MY GAME, , Free fire, , kong€ng
          MY GAME Server, , INDIA, ,
          Id suspended, , Date, , 27, June, 2022
          Jun 27, 2022
          Updated by Heprit Mylliem
          Dear Garenafree fire, ,
          Please unban my I'd.I use config file hack
          One time just for fun. Please unban my freefire account. once unbanned my free fire account in future I will never used any hack.I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire .., , , 🙏🙏🙏 please, please, , 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
          "" ILOVE FREE FIRE GIVE ME A CHANGE""
          GIVE ME A CHANGE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
          PLEASE UNSUSPEND...Free fire Id as soon as possible.
          MY UID.[protected]
          MY GAME, , Free fire, , kong€ng
          MY GAME Server, , INDIA, ,
          Id suspended, , Date, , 16, June, 2022

          Helpful
          4 other people found this review helpful
          4 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ANKIT. STAR
            Jun 27, 2022
            Report
            Copy

            Address: Galaxis Building. 1 Fusionopolis place# 17-10 Singapore - 138522

            Hi Greana
            "Sir my free fire account has been suspended without any activities your reported I'd checking website shows currently not enough evidence please check my ID and recover my free fire I'd. Plz plz plz plz 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭... YOU SO MUCH
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              HobbsTc
              Jun 27, 2022
              Report
              Copy

              Please I really need my account have being wasting data finding all means to get my account back for the past 4 months. This is d only game I play on my phone pls I need my account today pls
              Help me am in level 46
              Pls sir I started with them from d scratch pls open my account
              Ff name:HobbsTc
              Ff server: south Africa
              Ff ID:[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aditya125d
                from Jaisalmer, Rajasthan
                Jun 27, 2022
                Report
                Copy

                Without any reason.please first check my id I haven't use hack
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Paraminder
                  from Jalandhar, Punjab
                  Jun 27, 2022
                  Report
                  Copy

                  Hello Garena,
                  Hello Sir, my name is Parminder. I'm using free fire have been last 10 months, my account has been suspended.

                  4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                  But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                  Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ParamZa1909M, my user ID is:[protected]
                  Please give me my last chance... I Love Free Fire...
                  Please give me a last chance sir,

                  Nickname=ParamZa1909M

                  user ID=[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MORISHO_FF
                    Jun 27, 2022
                    Report
                    Copy

                    Dear garena,
                    i am your regular player and a huge fan of free fire. I am playing free fire from 1-1.5 years and can't stay without playing one day. But on[protected] when i opened game there is a pop up that says 'there is abnormal activities in my account. It has been suspended.' i did nothing that is against your rules i never used hack or something that lead my account to ban or suspend and your 'check reported id' website also says that 'there is not enough evidence to prove that i used hacks' but still there is not any time limit for suspension. Please understand my pain, give my id back.
                    I appreciate your decisions.
                    One of your loyal players
                    ign - MORISHO_FF
                    uid - [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      MORISHO_FF
                      Jun 27, 2022
                      Report
                      Copy

                      I didn't used any kind of hack or did nothing that is against the rules and it's been 3 days from when my id suspended my id suspended on[protected] please review my account and give the time limited suspension please
                      your loyal player
                      ign - morisho_ff
                      uid - [protected]
                      e-mail - [protected]@gmail.Com
                      mobile number - [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RadhaGamer caretion
                        Jun 27, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Village-Madar,Post-Chitko,Dist-Jaunpur, Uttarpradesh,Pincode-222129

                        I have made purchase from garena partner Game kharido of Rs.240 -310 diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[protected] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou
                        Jun 28, 2022
                        Complaint marked as Resolved 
                        Please give me diamond
                        Jun 28, 2022
                        Updated by RadhaGamer caretion
                        Give me diamond Sir
                        Jun 28, 2022
                        Updated by RadhaGamer caretion
                        Give me diamond sir

                        Jun 28, 2022
                        Updated by RadhaGamer caretion
                        Refund my money return
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nabin Bhatt
                          Jun 27, 2022
                          Report
                          Copy

                          Address: India

                          Hello Dear Garena . I havw submit a lot of request But there isn't any response from Garena. I have submit for server transfer from Bangladesh to india they give me a confirmation that my id will transfer with in 7 days but its been 20 days but id is in bangladesh...Please help...And please don't say to contact to own server because I submit dainy request there but no one help me.Please help me otherwise I am going to quit game .because my frnds and my memories in India server...Please I am waiting from 2 months ..for server transfer but no one help me...

                          My Uid :[protected]

                          Email : [protected]@gmail.com
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            Eswaran E19AF007
                            Jun 27, 2022
                            Report
                            Copy

                            Address: Chennai

                            Hello garena,
                            Hello sir, my name is ESWARAN. I'm using fire fire have been last 1 year, mu account has been suspended.
                            4 days ago I'm playing a rank match...in that match I'm killed by a hacker (wall hack) .
                            But Ican't control my angry so... I'm tried to download a mod apk... at last it's working I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then I'm uninstall the wall hack apk and download original from Google play store... Next day im opening free fire but it's responding it will show my account is suspended please help me GARENA. I love free fire So much...please give me my account I'm never miscue the chance ... trust me...my account nickname is ☠ஈஷ்வரன்×͜× my User ID ([protected])
                            Please give me last chance... I love free fire ... Please give me a last chance sir,
                            Nick name: ☠ஈஷ்வரன்×͜×
                            User ID :[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              X
                              Xshivam
                              from Azamgarh, Uttar Pradesh
                              Jun 27, 2022
                              Report
                              Copy

                              Address: Azamgarh

                              Suspended account
                              Jun 27, 2022
                              Updated by Xshivam
                              Garena freefire suspend my account and I am not using hack anyone log in my account and using hack please give my account back

                              Jun 27, 2022
                              Updated by Xshivam
                              Garena freefire suspend my account and I am not using hack anyone log in my account and using hack please give me my account back
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                MD Rubel Khan
                                Jun 27, 2022
                                Report
                                Copy

                                Address: Kushtia.

                                Hello Sir.
                                TEAM FREE FIRE
                                I have Not done anything wrong and I am sure !
                                Have followed your rules of conduct and you Suspended free fire all players account for not any valid reason please back all players account as son as possible all players
                                account Unban I, D please Requested
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NG_Rock27
                                  Jun 27, 2022
                                  Report
                                  Copy

                                  Hi Garena Team

                                  I wolud like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                  UID - [protected]

                                  ID NAME - ℵᏀ_Ꭱᴏᴄᴋ࿐❷❼

                                  ID LEVEL - 63
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    HobbsTc
                                    Jun 26, 2022
                                    Report
                                    Copy

                                    Please I have being suspended for over 4 months. I never used hack in my gameplay, I started this game last 2 years and I was suddenly suspended on day.I made complaints but never received an answer I really need my account bcoz I really love free fire it makes me happy when am bored and it is d only game I play. Pls return my account
                                    I really need my account bcoz I love the game. My Id is [protected]
                                    Ff name : HobbsTc
                                    Server: south Africa
                                    Id: [protected]
                                    Pls help me unban my account
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhana Mathan
                                      Jun 26, 2022
                                      Report
                                      Copy

                                      Address: Singapore

                                      Dear,
                                      Garena please recover my I'd My I'd was suspended please recover I am config file use reason for I am going to rank match playing opponent was a hacker I am killed by hacker. So I am very angry so iam use for hack. Sorry for hack using please give a last chance.please sir unban my I'd. I am top uped this game I love this game my all monu invesed my I'd.please unban my I'd .I am very very miss my I'd.my I'd suspended for 3 Elite pass over please unban .
                                      Thank You.

                                      MY UID:[protected]
                                      MY ID NAME:CR7 DOREAMON
                                      MY ID LEVEL:61
                                      🙏 Please extremely sorry give a last chance🙏
                                      🙏Please unban my I'd🙏
                                      Hello,

                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name : ㅤͲᎻᎬ々ᏢᏞႮͲϴ

                                      ID: [protected]
                                      Dear,
                                      Garena please recover my I'd My I'd was suspended please recover I am config file use reason for I am going to rank match playing opponent was a hacker I am killed by hacker. So I am very angry so iam use for hack. Sorry for hack using please give a last chance.please sir unban my I'd. I am top uped this game I love this game my all monu invesed my I'd.please unban my I'd .I am very very miss my I'd.my I'd suspended for 3 Elite pass over please unban .
                                      Thank You.

                                      MY UID:[[protected]]
                                      MY ID NAME:メㅤⒶⓀⒶⓇㅤㅤIM
                                      MY ID LEVEL:67
                                      🙏 Please extremely sorry give a last chance🙏
                                      🙏Please unban my I'd🙏
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        PSYCHO GAMING
                                        Jun 26, 2022
                                        Report
                                        Copy

                                        Address: Wayanad

                                        I dont use any files or glich

                                        my uid :[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit