Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 325

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MD Rubel Khan
Jun 27, 2022
Report
Copy

Address: Kushtia.

Hello Sir.
TEAM FREE FIRE
I have Not done anything wrong and I am sure !
Have followed your rules of conduct and you Suspended free fire all players account for not any valid reason please back all players account as son as possible all players
account Unban I, D please Requested
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    NG_Rock27
    Jun 27, 2022
    Report
    Copy

    Hi Garena Team

    I wolud like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

    UID - [protected]

    ID NAME - ℵᏀ_Ꭱᴏᴄᴋ࿐❷❼

    ID LEVEL - 63
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      HobbsTc
      Jun 26, 2022
      Report
      Copy

      Please I have being suspended for over 4 months. I never used hack in my gameplay, I started this game last 2 years and I was suddenly suspended on day.I made complaints but never received an answer I really need my account bcoz I really love free fire it makes me happy when am bored and it is d only game I play. Pls return my account
      I really need my account bcoz I love the game. My Id is [protected]
      Ff name : HobbsTc
      Server: south Africa
      Id: [protected]
      Pls help me unban my account
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhana Mathan
        Jun 26, 2022
        Report
        Copy

        Address: Singapore

        Dear,
        Garena please recover my I'd My I'd was suspended please recover I am config file use reason for I am going to rank match playing opponent was a hacker I am killed by hacker. So I am very angry so iam use for hack. Sorry for hack using please give a last chance.please sir unban my I'd. I am top uped this game I love this game my all monu invesed my I'd.please unban my I'd .I am very very miss my I'd.my I'd suspended for 3 Elite pass over please unban .
        Thank You.

        MY UID:[protected]
        MY ID NAME:CR7 DOREAMON
        MY ID LEVEL:61
        🙏 Please extremely sorry give a last chance🙏
        🙏Please unban my I'd🙏
        +1 photos
        Hello,

        TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

        Player Name : ㅤͲᎻᎬ々ᏢᏞႮͲϴ

        ID: [protected]

        Request for release my suspended Id unban - Comment #4015486 - Image #0
        Dear,
        Garena please recover my I'd My I'd was suspended please recover I am config file use reason for I am going to rank match playing opponent was a hacker I am killed by hacker. So I am very angry so iam use for hack. Sorry for hack using please give a last chance.please sir unban my I'd. I am top uped this game I love this game my all monu invesed my I'd.please unban my I'd .I am very very miss my I'd.my I'd suspended for 3 Elite pass over please unban .
        Thank You.

        MY UID:[[protected]]
        MY ID NAME:メㅤⒶⓀⒶⓇㅤㅤIM
        MY ID LEVEL:67
        🙏 Please extremely sorry give a last chance🙏
        🙏Please unban my I'd🙏

        Request for release my suspended Id unban - Comment #4017845 - Image #0
        Helpful
        2 other people found this review helpful
        2 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PSYCHO GAMING
          Jun 26, 2022
          Report
          Copy

          Address: Wayanad

          I dont use any files or glich

          my uid :[protected]
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mk King
            Jun 26, 2022
            Report
            Copy

            Address: Tirupathi

            I am really sorry my I'd suspend please givey I'd I am sorry [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yghfyd
              Jun 26, 2022
              Report
              Copy

              Address: Kathmandu
              Website: Garena

              I have not used any hack. Please unsuspend my ID
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chithra Sundarraj
                Jun 26, 2022
                Report
                Copy

                Address: Mayiladuthurai

                Hello Garena,
                Hello Sir, my name is dharun. I'm using free fire have been last 10 months, my account has been suspended.

                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ᴶᴿㅤmcQUEENㅤ⚡my user ID is:[protected]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname=ᴶᴿㅤmcQUEENㅤ⚡

                user ID=[protected]
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PRABIN KUMAR BAG
                  Jun 26, 2022
                  Report
                  Copy

                  Address: Tora, Bargarh, Odisha, India Pin. 768040

                  Hi Garena officer,
                  I am writing this complaint letter to you to inform you that my freefire Facebook account has get suspended .
                  I surely say you that mother promise I never used a third party app or does not try to hack my account. So your account has suspended.
                  I beg u Garena in India freefire is best and top rating game. Without playing freefire for one day I had get into depression, pls resolve it God promise I had never try to hack or try to use any third party apps. I want my account back, i har topup many times in my account using ideabilling.
                  So i know that you will check my account and give back my account.
                  Not only in India around all world freefire is best game for me. I just fall love with freefire .
                  After getting back my account I will definitely top up for 15000. So I am believing in you will give back my account after checking it.
                  My UID:[protected]
                  BY. PSYCHO DAD
                  +1 photos
                  Jun 26, 2022
                  Updated by PRABIN KUMAR BAG
                  please solve my problem
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PSYCHO GAMING
                    Jun 26, 2022
                    Report
                    Copy

                    Address: wayanad

                    I dont use any file or glich but my id ban
                    +1 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Plz unban
                      Jun 26, 2022
                      Report
                      Copy

                      Address: Tadepalligudem

                      I don't use any hack but u banned my account plz un ban my account uid [protected] pls un ban i have top up over 2000 diamonds plz unban plz
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        F
                        Free fire lover forever
                        Jun 26, 2022
                        Report
                        Copy

                        Address: India, Karnataka, uttar kannada, haliyal, shivapur

                        Hello garena
                        My name is mehaboob I am from India, Karnataka, uttar kannada, haliyal, shivapur
                        I am first year.

                        I use not any hack only playing with keyboard and mouse on mobile with panda mouse pro .

                        I am new keyboard and mouse buyyed and play free fire with keyboard and mouse on mobile.
                        I am played only 3 days my I'd ban 😭 i am poor family but I am bulid like PC for gaming
                        My ff I'd ban 10000+ rupees top up 😭😭😭.

                        Please my I'd unban and make me smile 😊
                        Please 🙏🙏🙏.

                        F[censored]ID = [protected]
                        FF NICKNAME= ᎫᎬᎡᎡᎽ 444☂

                        MY PHONE NO = [protected], [protected]
                        MY GMAIL = [protected]@gmail.com
                        🙏🙏🙏. I use not any hack only playing with keyboard and mouse on mobile with panda mouse pro..
                        +1 photos
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          F. Fire
                          Jun 26, 2022
                          Mar 31, 2023
                          This thread was updated on Mar 31, 2023
                          Report
                          Copy

                          Sir,

                          Actully I am a Bangladeshi.I created my free fire account (uid-[protected]) when i was living in Indonesia as a foreigner. Recently i back in Bangladesh and satteled parmanently.Here i have many old friend who play free fire.But my id is still remain on Indonesia region.So i am not able to play free fire here with my friends.

                          So please, understanding my situation transfer my free fire id from indonesia region to Bangladesh region.
                          +1 photos
                          Hello Sir Im From Indonesia, Server...But I want To play On India Server with my old Friends but they belong from India Server...We play Around 1 year on India server with Indian Players...But Suddenly Our Server Changed and i cant play with them..i really feel alone on Indonesia Server And miss my all Indian
                          Friends. Please send me again on India server i Didn't want to play on Indonesia server ... Because i love my Indian friends and i miss the moment of gameplay with them. Please send me back on India server A 1
                          Thank You for read my mail /
                          Helpful
                          6 other people found this review helpful
                          6 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            venkatesan vkn
                            Jun 26, 2022
                            Report
                            Copy

                            Address: Chengam

                            Hello Garena,
                            Hello Sir, my name is Venkatesan. I'm using free fire have been last 10 months, my account has been suspended.

                            4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺VKTAMILAN༻꧂, my user ID is:[protected]

                            Please give me my last chance... I Love Free Fire...
                            Please give me a last chance sir,

                            Nickname=꧁༺VKTAMILAN༻꧂,

                            user ID=[protected]
                            +1 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rupesh235889
                              from Bhilai, Chhattisgarh
                              Jun 26, 2022
                              Report
                              Copy

                              Address: Bhilai Nehru Nagar

                              My Free Fire account suspended please help Garena my FF Account unbanded i not Used third party apps
                              I request give me free fire I'd[protected]
                              Gmail [protected]@gmail.com
                              Server India
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mk King
                                Jun 25, 2022
                                Report
                                Copy

                                Address: Tirupathi

                                Please sir my I'd suspend [protected] I am really sorry this is last please give my I'd garena please please please please please garena
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhagat bhai
                                  Jun 25, 2022
                                  Report
                                  Copy

                                  Address: Not
                                  Website: Not

                                  Hello nasmakar sir Pls sir maer id unsuspend kar do,
                                  😭😭😭😭 my uid [protected]
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sham Rollins
                                    Jun 25, 2022
                                    Report
                                    Copy

                                    Address: Chennai

                                    Hello Garena,
                                    Hello Sir, my name is Sham. I'm using free fire have been last 10 months, my account has been suspended.

                                    4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ᏞɪᴘՏᴍᴏᴋᴇڪ⑱⁺, my user ID is:[protected]

                                    Please give me my last chance... I Love Free Fire...
                                    Please give me a last chance sir,

                                    Nickname=ᏞɪᴘՏᴍᴏᴋᴇڪ⑱⁺

                                    user ID=[protected]
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      Yash__yash
                                      from Mumbai, Maharashtra
                                      Jun 25, 2022
                                      Report
                                      Copy

                                      Respected sir,
                                      I am yash my free fire I'd got suspended for abnormal activity but I have not used any hack i just want to try something new but my I'd got suspended so please get my I'd back i have spended lots of money in this I'd so pls sir get my I'd back
                                      My uid=[protected]
                                      My gamer tag=༄ᶦᶰᵈ᭄Θթ丹lex
                                      Sir now I understand what will happen when I use some third party apps so now I will not use anything so sir pls do it
                                      Thank you.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Y
                                        Yash__yash
                                        from Mumbai, Maharashtra
                                        Jun 25, 2022
                                        Report
                                        Copy

                                        I have used auto headshot in free fire so my I'd got suspended so please get my I'd back
                                        My uid=[protected]
                                        My gamer tag=༄ᶦᶰᵈ᭄Θթ丹lex
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit