Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nayem87
Jul 27, 2023
Report
Copy

Address: Padua, lohagara, chattogram, Bangladesh

Dear garena ff id unbanner site service, I am your loyal customer. About 169 days ago today I mistakenly use a headshot file app on my ID. Due to which my ID is currently suspended. I promise you I will never do this mistake again sir. .Please sir give me a chance. I have spent a lot of money on this ID. I hope you will unsuspend my ID. I am your exclusive customer N.H GAMER. uid:-[protected] server:-bangladesh Gmail:- [protected]@gmail.com phone:- [protected] (GARENA FREE FIRE BANGLADESH OFFICIAL)
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prince Preet
    Jul 26, 2023
    Report
    Copy

    Address: Singapore
    Website: Garena free fire help center

    Hey garena free fire max "
    My account suspended 1.5 year ago my friend playing my account he use third party app headshot injector please unban my account iam very thank you please 😭😭🙏🙏
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gordon Lious
      Jul 26, 2023
      Report
      Copy

      Address: Singapore
      Website: Free fire.com

      Dear Garena Team,

      I'm a free fire player, I'm 18+years old And I've been playing free fire for 5 years and a half year, But the gameplay I used to play Free Fire ID has now been suspended, My Free Fire ID was created with a, Facebook account.
      But without my permission a hacker hacked my Facebook ID then logged in Free Fire and used head shot hack, Maybe that's why my Free Fire ID Has been suspended .
      My sinceri request to you, Garena Team
      Please unsuspended my Free Fire ID

      My Free Fire ID- [protected]
      Game Name -×͜× Ꭻᴇʀʀʏㅤᶠᶠ

      Thanks you Garena team ❤️
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dines Rawat
        from Gwalior, Madhya Pradesh
        Jul 25, 2023
        Aug 1, 2023
        This thread was updated on Aug 1, 2023
        Report
        Copy

        Address: Madypredesh gwalior
        Website: Costumer complaint

        Hi garena freefire i am from india, I am play freefire more than 2 year's, and my game level is 65 and 2020+ likes, so i am talk to suspend my freefire account on 4 jul on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[ [protected] game name= ''*killer*; email. [protected]@gmail.com
        Someone stole my Facebook account, and when I got my account back, my Free Fire account was banned
        Please garena tem
        Me sent your proof👇
        My Facebook id login information
        id back information and ban information
        Please check and unbann my id
        ⛔UID❓:[protected]

        ⛔Server❓:Bangladesh

        ⛔LEVEL❓:51
        I'm so sorry for you me not use any hack me play fair game now please unbann my id
        Me sent you details 👇

        Free Fire ID unsuspend - Comment #4117699 - Image #0
        Free Fire ID unsuspend - Comment #4117699 - Image #1
        Free Fire ID unsuspend - Comment #4117699 - Image #2
        Free Fire ID unsuspend - Comment #4117699 - Image #3
        Free Fire ID unsuspend - Comment #4117699 - Image #4
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dines Rawat
          from Gwalior, Madhya Pradesh
          Jul 25, 2023
          Report
          Copy

          Address: Dabra gwalior Madaypredesh
          Website: Consumer complaint

          Hi garena freefire i am from india, I am play freefire more than 2 year's, and my game level is 65 and 2020+ likes, so i am talk to suspend my freefire account on 4 jul on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[ [protected] game name= ''*killer*;
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mustafizur Rahamn Munna
            Jul 25, 2023
            Report
            Copy

            Address: freefire
            Website: Id ban

            Hello Sir I am Playing free fire from last 2 years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 50000 on this game. Please unban my account it's a request please I have reached this level by hard work. Player ᴍᴜɴɴᴀʙʜᴀɪʏᴀ Player Id- [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shetty boy
              from Mangalore, Karnataka
              Jul 25, 2023
              Report
              Copy

              Address: India Dakshina kannada Mangalore 575030
              Website: ff.garena.com

              Hello Sir I am Playing free fire from last 2 years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 50000 on this game. Please unban my account it's a request please I have reached this level by hard work. Player name- ReedJud1235k
              Player Id- [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Daia Rngaid
                Jul 25, 2023
                Report
                Copy

                Address: Meghalaya

                Hi garena I'm from India.. My account was banned and I want to play that account again.. I did use hack and I won't use it again so please garena can you unbanned my free fire account back?.my account ID[protected]...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hs#eSPorts
                  from Jaipur, Rajasthan
                  Jul 24, 2023
                  Report
                  Copy

                  Address: Murlipura

                  Hello, Team Garena. My Free Fire ID has been banned some time back which I came to know some time ago.

                  I have followed all the terms and conditions of Garena Free Fire. I have used skin tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, which I am very sad about.

                  Please recheck my id as I have used skin tool or illegal act with this id.

                  Hope you will check my id again and unban my id asap. Thank you.

                  Uid: [protected]
                  In game: HS#ESPORTS
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Annto Islam
                    Jul 24, 2023
                    Report
                    Copy

                    Address: free fire
                    Website: 2168621563

                    Ff Tim my id ban plase back my😐😐😐😐😐😐
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      गुलाम भाई
                      Jul 23, 2023
                      Report
                      Copy

                      Address: Pava,chavliyo vaas ,sanand,Ahmedabad 382110

                      Hii deyer garam teem

                      😌 my id 12/08/2022 ko suspendd ho gai hai

                      Bat Sorry garam teem. Ek chansh Pleses fhir. ( i promish ) garam teem not hechk yous Pleses ek baar 😌😔😔😔

                      My photos from Gujarati end my name is Dharmendra nayak end
                      My ff id 👉 [protected]
                      My id name is👉༒गुलाम!भाई✫
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hs#eSPorts
                        from Jaipur, Rajasthan
                        Jul 23, 2023
                        Report
                        Copy

                        Address: Murlipura
                        Website: Garena free fire Max

                        Hello, Team Garena. My Free Fire ID has been banned some time back which I came to know some time ago.

                        I have followed all the terms and conditions of Garena Free Fire. I have used skin tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, which I am very sad about.

                        Please recheck my id as I have used skin tool or illegal act with this id.

                        Uid:[protected]
                        In game : HS#ESPORTS

                        Hope you will check my id again and unban my id asap. Thank you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          CharyXhunter
                          Jul 23, 2023
                          Report
                          Copy

                          Address: POCHARAM

                          My Garena FREE FIRE account got blacklisted without any reason.It got 2400 likes and have some rare items in it. I have played the game fair and square and I have didnt used any hack in game to cheat. But my I'd got blacklisted. I am playing the game from 2 -3 years but this never happened to me so please once check my I'd and remove it from black list
                          uid:- [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Viviy91
                            Jul 23, 2023
                            Report
                            Copy

                            Please unsuspend my free fire account i did not use any hacks or anything else so please unsuspend my account it is 3and half year old account so please unsuspend it .[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Muhmmamd Hanief
                              from Udhampur, Jammu and Kashmir
                              Jul 23, 2023
                              Report
                              Copy

                              Address: Udhampur
                              Website: Unsuspend my account free fire

                              Hello free fire My free fire account is suspend please recover my account
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                गुलाम भाई
                                Jul 23, 2023
                                Report
                                Copy

                                Address: Pava.sanand, Ahmedabad 382110

                                Hello dear garena
                                My I'd [protected] and Ben 12/08/2022
                                I swear garena please
                                ( there are abnormal activities with your account. it has been suspended, , )
                                We have confirmed that this account has used hack (s) and has already been banned
                                As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and is final.
                                Sorry please sorry please sorry garena
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Khãñ Bäbû
                                  Jul 23, 2023
                                  Report
                                  Copy

                                  Address: Kolkata
                                  Website: Please UID recover please 🙏

                                  My account recover please 🙏😭 F[censored]ID[protected] unben please game level 70 please recover please
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Patwari banjara
                                    from Jodhpur, Rajasthan
                                    Jul 23, 2023
                                    Report
                                    Copy

                                    Address: Please ID and when

                                    Please my account unban
                                    Uid [protected]

                                    My friend my playing my id hack use
                                    I am not us hack please unban my id
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abhinav p s
                                      Jul 23, 2023
                                      Report
                                      Copy

                                      Hi garena freefire i am from india,
                                      I am play freefire more than 2 year's, and my game level is 65 and 13000+ likes, so i am talk to suspend my freefire account.But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name =AVG BLACK 666
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        balamurugankrithiksastha
                                        Jul 22, 2023
                                        Report
                                        Copy

                                        Address: tamil nadu

                                        Hii sir am from india iam id ban is my problam am us mod apk but raally sorry sir and madam and my id name tip-top-ராம் am id in free fire [protected] this my id sir and madam sir this porbalm next time no sir pease sir and madam i love in free fire and max please unban appilcation sir unban my garena free fire
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit