Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Uvee
Aug 31, 2023
Report
Copy

I have followed all the terms and conditions of Garena Free Fire. I have never used any hack tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, on ( 27 August 2023) which I am very sad about. Please recheck my id as I have not used any kind of hack tool or illegal act with this id.
My UID : [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Raju5050
    Aug 30, 2023
    Report
    Copy

    Address: India, Gujarat ,kadi,382165

    Hi garena freefire i am from india,
    I am play freefire more than 4 year's, and my game level is 64 and 4000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=कुलदीप_775
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aryan bobade
      from Mumbai, Maharashtra
      Aug 29, 2023
      Sep 5, 2023
      This thread was updated on Sep 5, 2023
      Resolved
      Report
      Copy
      Resolved

      Free fire max account suspended

      Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
      Website: [email protected]

      Subject: Appeal for Account Unban - [aryan414137M]

      Dear Free Fire Support Team,

      I hope this message finds you well. I am writing to appeal for the unban of my Free Fire account, [aryan414137M]. I understand that my account has been suspended due to a violation of the game's terms of service, and I deeply regret any actions that may have led to this situation.

      Gaming has been an important part...
      Helpful
      3 other people found this review helpful
      3 found this helpful
      1 Comment
      Report
      Copy
      A
      Aryan bobade
      from Mumbai, Maharashtra
      Aug 29, 2023
      Report
      Copy

      Address: 1 FUSIONOPOLIS PLACE,17-10, GALAXIS, Singapore

      My free fire max I'd has been suspended by garena team for no reason. my I'd aryan414137M which I was playing from long period has been suspended without using any third party application
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gokulff
        Aug 28, 2023
        Report
        Copy

        Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
        Website: FF

        Please garena team my ff ID UN SUSPEND PLEASE 😭😭😭😭😭😭🙏🙏🙏ðŸ�... please my mistake please help
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kier Atienza
          Aug 28, 2023
          Report
          Copy

          Address: Philippines
          Website: Garena

          Hi Garena Team

          I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

          Free Fire ID:[protected]
          Free Fire Username:중_ITADØ₹I_PH

          Thanks
          Your Name
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ALISSONmr
            Aug 27, 2023
            Report
            Copy

            Olá, boa noite a equipe garena free fire. sou jogador de free fire. Meu UID da conta do jogo Garena freefire está suspenso permanente, porém tenho a total certeza de que houve algum engano. por favor, revisem meu id com atenção para assim estar podendo retirar este banimento de meu id. Espero que os senhores entendam meu caso.estou muito triste com o ocorrido...Por favor, verifique meu id e cancele a suspensão.Des de já, obrigado...

            Nome da minha conta - X1 ALISSONmr
            Meu id da conta - [protected]
            E-mail para contato - [protected]@gmail.com

            Aguardo
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jahangir.alom
              Aug 27, 2023
              Report
              Copy

              Address: Purbadhala Dhaka Bangladesh
              Website: Free fire

              I'm sorry Garena Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id my uid [[protected]]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sufiyan.17
                Aug 27, 2023
                Report
                Copy

                Address: India

                Hi I am Farhan

                My friend was used hack on his guest id just for fun and his guest id has ban but slowly slowly all accounts which was in his device all has gone ban my account was also in his device my account also ban Now I have delete my account from my all friends
                I was not and I don't and I promise to you I will be don't use any hack on my any account. My request to you
                Please unban my account please
                I am from poor family and I have spend 12000 INR in my this account
                I will be get more happy if you unban my account please unban please

                My Nickname :. Sufiyan.17

                My uid. :. [protected]

                Your Supporter
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Milan9933
                  from Bankura, West Bengal
                  Aug 27, 2023
                  Report
                  Copy

                  Address: India, West Bengal, bankura

                  Hi garena freefire i am from india,
                  I am play freefire more than 3 year's, and my game level is 73 and 13000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am use any hack one time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel. i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube. please back my id
                  Id name -MILAN GAMING
                  ID -[protected]
                  EMAIL -milen.[protected]@GMAIL.COM
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    1
                    1088
                    Aug 27, 2023
                    Report
                    Copy

                    I naver use the hack but the free fire was ban my id please unban my id.
                    Id is [protected]
                    Name Dinesh in stylish word
                    Level 66
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Aug 27, 2023
                      Report
                      Copy

                      Address: India

                      I was used hack on my guest account just for fun but slowly slowly all accounts are ban
                      I say sorry to you for this mistake
                      I promise to you I will be not use any hack on my any account My request to you please unban my account please

                      My Nickname : Saif.17

                      My uid : [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Aug 27, 2023
                        Report
                        Copy

                        Address: India

                        Hi I am Ashfaque

                        I was used hack on my guest id just for fun
                        But slowly slowly all accounts which in my device all are ban. I say sorry to you for this mistake . Now I promise to you from now I do not use any hack on my any account .
                        My request to you please unban my account please recover it rapidly please

                        My nickname : Saif.17

                        My uid : [protected]

                        Your Supporter
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Atif Nawaz
                          Aug 26, 2023
                          Sep 6, 2023
                          This thread was updated on Sep 6, 2023
                          Report
                          Copy

                          Dear Garenafree fire, .
                          please unban my I'd I use config file hack one time just. please unban my fre fire account I'd([[[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                          ""I LOVE FREE FIRE GIVE ME A CHANCE""
                          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                          PLEASE UNSUSPEND MY ACCOUNT
                          Uid:[protected]
                          In game name: A_M_Gᴀмᴇʀ︵⁹
                          Level:58
                          [protected]@gmail.com
                          I'm waiting 😭
                          Thank you...🙏🙏🙏
                          FREE FIRE TEAM INDIA 

                          My Id Was suspended When I Was Playing The 

                          Game .

                          I Haven't Done Anything Wrong And I Am Sure That My Mistake You Have Suspended My Account For No Valid Reason 

                          My Account Details 

                          Player Name _toxic_saif⁰⁴

                          Uid _[protected]

                          Please My Account again and Unban My I'd . This This is my humble request 

                          Thank you
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Atif Nawaz
                            Aug 26, 2023
                            Report
                            Copy

                            Hello garena
                            I am from Pakistan I am playing this game for 2 years. I have purchased almost all things in this game but my account is banned due to abnormal activities. Please garena unban my account. I am very thankful to you for this act of kindness. I love this game very much. It is the best game of the world. Please unban my account.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yuvaraj poojari
                              Aug 26, 2023
                              Report
                              Copy

                              Address: #03-20 Galaxis, 1 Fusionopolis Pl, Singapore,

                              Dear Garenafree fire, .
                              please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, and i spent money 1, 000to 10, 000 in thise id 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                              ""I LOVE FREE FIRE GIVE ME A CHANCE""
                              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                              PLEASE UNSUSPEND MY ACCOUNT
                              Uid name : MR. M1014
                              Uid:[protected]
                              Level:74
                              Email [protected]@gmail.com
                              I'm waiting 😭
                              Thank you...🙏🙏🙏
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Md Shifat Hossain
                                Aug 26, 2023
                                Report
                                Copy

                                Address: madaripur ,dhaka
                                Website: unbaned my id

                                Hi garena freefire i am from bangladesh,
                                I am play freefire more than 2 year's, and my game level is 47 and 939 likes, so i am talk to suspend my freefire account. i just use any third party app for the first time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village, i don't use in any kind of hack in my past, so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name={Shifat678}
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Daia Rngaid
                                  Aug 25, 2023
                                  Report
                                  Copy

                                  Address: Meghalaya

                                  2023
                                  Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
                                  I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
                                  My freefire ID[protected]
                                  Game name ✨☁DAYA☁✨
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Atif Nawaz
                                    Aug 25, 2023
                                    Report
                                    Copy

                                    Hello garena I am from pakistan.i am playing free fire from 2 years I have purchased diamonds to buy things but my I'd was banned due to abnormal activities. Please garena unban my account. I am very thankful to you for this act of kindness I love this game very much. This is the best game of the world please garena unban my account
                                    Uid [protected]
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dines Rawat
                                      from Gwalior, Madhya Pradesh
                                      Aug 24, 2023
                                      Report
                                      Copy

                                      Address: India
                                      Website: www.consumercomplaints

                                      Hello sir i am playing free fire from 2 years and had spent more than 50000 rupees. On 2 july i saw my account is suspended as someone hacked my account and used some unusual activity. My id is [protected] and user name is *killer;* Plz unsuspend my account as i am old player and reached this level by hard work
                                      Was this information helpful?

                                      Jul 4, 2022
                                      Complaint marked as Resolved
                                      Hello Sir I am Playing free fire from last 2 years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 50000 on this game. Please unban my account it's a request please I have reached this level Player Id- [protected]
                                      Garena customer supas been notified
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit