Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12355
Resolved
807
Unresolved
11548
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 514

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Awlad Hossen Eshan
Feb 4, 2022
Report
Copy

Dear Garena free fire❤❤❤
Please unban my I'd. I use config file hack . one time just for fun. Please unban my free fire Account .once unbanned my free fire Account in future.I will never used any hack .please unban my free fire Account ...please unban my free fire account . I hope you unban my free fire Account. i love free fire. Give me a chance 😣😣😣😣Give me a chance. I promise i never used any third party Application and file 😭😭😭😭

Please unsuspend 😭😭😭My free fire Account as soon as possible

Game Name ( ᵗᵒˣⁱᶜ᭄ᴇʀʀᴏʀ)
Game uid([protected])
Server (Bangladesh )
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    巛
    巛ᴛᴀᴘᴀɴ ᴋᴜᴍᴀʀ࿐
    Feb 4, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

    Dear Garenafree fire, .
    please unban my I’d. I use config file hack one time just for fun in castom. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 30000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.

    My UID :[protected]
    My Game Name: ᶜᴿ〆ᴛᴀᴘᴀ✧ᴛᴀᴘ࿐
    My Game Server: INDIA
    Id Suspended Date: 01/02/2022
    PLEASE UNSUSPEND…..Free Fire Id as soon
    Feb 4, 2022
    Complaint marked as Resolved 
    My free fire account Suspended please unsuspend my account 😭😭🙏🙏🙏🙏🙏🙏
    View replies
    Oduy
    Reply
    My free fire account has been suspended
    Udi [protected]
    Name reddevil4v
    Rejion India

    My Free fire account has been Suspended - Comment #3953630 - Image #0
    Reply
    My free fair ID number [protected]

    My Free fire account has been Suspended - Comment #3954217 - Image #0
    Reply
    My free fair ID un banned please I am sorry my UID [protected] please un band my garena account

    My Free fire account has been Suspended - Comment #3954218 - Image #0
    Reply
    Helpful
    25 other people found this review helpful
    25 found this helpful
    4 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Swami Jhunjhunwala
      Feb 3, 2022
      Report
      Copy

      Address: Madhya Pradesh

      Dear Garenafreefire
      Please unban my id I use headshot hack file one time just for fun please unban my free fire account once unbanned my free fire account in future I will never use any hack I spend almost 10000 in my old id iam also belong to a poor family please unban my free fire aacount please please I hope you Unban My free fire aacount I love free fire Give me a chance Give me a chance I promise I never use any third party application and hack file please unsuspended free fire I'd as soon as possible
      My name = Mr kartik
      My uid=[protected]
      My game server = India
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sahil shaikh hh
        Feb 3, 2022
        Report
        Copy

        Today when I open ff it showed that my account has been suspended . I haven't used any hack or tools in ff then why my I'd is suspended. Plz resolve the issue as soon as possible
        My UID[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Darling Sinu Bro
          Feb 3, 2022
          Report
          Copy

          Hello
          Dear garena team,

          My Free Fire ID Has been suspended I Only used FF Tool Application Which Is Used For Fun I Didn't Know Because Of This My Free Fire I'd suspended I Request You My I'd be unsuspend And In Future I Will not do any such Mistake 😔😔😔😔😔😔😔😔😔😔😔😔😔😔
          My UID[protected]
          I am waiting...
          +1 photos
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ricky82
            from Siliguri, West Bengal
            Feb 3, 2022
            Report
            Copy

            Address: Singapore

            Dear garena i playing free fire since last 3 year without any issues some week ago my account was suspended.i used game booster which is pre-installed in my phone
            My uid.[protected]
            My account name is .kts25a
            My account level.55
            Please review my account and unsuspend as soon as possible
            Thanks.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijaya Bhaskhar
              Feb 3, 2022
              Report
              Copy

              Address: [email protected]

              Dear Garena free fire❤❤❤
              Please unban my I'd. I use config file hack . one time just for fun. Please unban my free fire Account .once unbanned my free fire Account in future.I will never used any hack .please unban my free fire Account ...please unban my free fire account . I hope you unban my free fire Account. i love free fire. Give me a chance 😣😣😣😣Give me a chance. I promise i never used any third party Application and file 😭😭😭😭

              Please unsuspend 😭😭😭My free fire Account as soon as possible

              Game Name ( MGVIJAY32)
              Game uid[protected]])
              Server ( India)
              Was this information helpful?
              No (1)
              Yes (3)
              ADVERTISEMENT
              January 30, 2022
              Complaint marked as Resolved
              Email: [protected]@gmail.com
              Mobile number: [protected]
              January 30, 2022
              Updated by MGVIJAY32
              Please Unsuspend my Id 😣😣🙏🙏
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Imtiyaz Imtiaz Imtiaz
                Feb 3, 2022
                Report
                Copy

                Address: Jammu & kashmir

                Dear Garenafree fire, .
                please unban my I’d. I use config file hack one time just for fun. And play one time randomly hacker. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                “”I LOVE FREE FIRE GIVE ME A CHANCE””
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                My UID : [protected]
                My Game Name: ᴏᴘ༆ϻυDɑᏚɪᏒᴺᵖ
                My Game Server: India
                Id Suspended Date:2020
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AATIF AATIF
                  Feb 3, 2022
                  Report
                  Copy

                  Address: Jammu & kashmir

                  Dear Garenafree fire, .
                  please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                  “”I LOVE FREE FIRE GIVE ME A CHANCE””
                  GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                  PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                  My UID :
                  My Game Name:
                  My Game Server:
                  Id Suspended Date:
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    N Shubham
                    Feb 3, 2022
                    Report
                    Copy

                    Address: Garena. Singapore.

                    Dear Garena
                    I'm Shubham Naukudkar.
                    I playing Free fire Since 2 years Please My Free Fire id recover.
                    My FF Id [protected]
                    My FF ID Name MAX NINJA 25
                    Please contact at [protected]@gmail.com..
                    If you want to pay you in INR..
                    Please My id must be recover please cation...
                    I'm a Indian server
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      巛
                      巛ᴛᴀᴘᴀɴ ᴋᴜᴍᴀʀ࿐
                      Feb 3, 2022
                      Report
                      Copy

                      Address: Odisha

                      Dear Garenafree fire, .
                      please unban my I’d. I use config file hack one time just for fun in castom. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 30000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      “”I LOVE FREE FIRE GIVE ME A CHANCE””
                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.

                      My UID :[protected]
                      My Game Name: ᶜᴿ〆ᴛᴀᴘᴀ✧ᴛᴀᴘ࿐
                      My Game Server: INDIA
                      Id Suspended Date: 01/02/2022
                      PLEASE UNSUSPEND…..Free Fire Id as soon as possible.
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prathamesh Bramhateke
                        Feb 3, 2022
                        Report
                        Copy

                        Dear Garenafree fire, .
                        please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                        “”I LOVE FREE FIRE GIVE ME A CHANCE””
                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                        PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                        My UID : [protected]
                        My Game Name: ꧁ᏢᎪႮႮΝᏴᎻᎪᏆ꧂
                        My Game Server: India
                        Id Suspended Date 30, 1, 2022
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aditya Phophale
                          Feb 3, 2022
                          Report
                          Copy

                          Address: Garena Online Pte. Ltd., Head Office, Singapore Galaxis Building, 1 Fusionopolis Place #17-10 138522 Singapore

                          Dear Garena,
                          I am facing some technical issue.My game ID please solve it, I am surely telling you that I will play fair gameplay
                          Please help me!
                          Please please
                          Thank you
                          Uid name - AdityaS5238U
                          Uid number - [protected]
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Faiz Aru
                            from Kollam, Kerala
                            Feb 3, 2022
                            Report
                            Copy

                            Address: Kerala

                            Dear Garenafree fire, . please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible.
                            My UID :[protected]
                            My Game Name: ᴾᵃⁿᵈᵃ✖‿✖ᴮᵒⁱ
                            My Game Server: India
                            Id Suspended Date:03/02/2022
                            +2 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              Udhayasankar.v
                              from Maraimalai Nagar, Tamil Nadu
                              Feb 3, 2022
                              Report
                              Copy

                              DEAR GARENA,
                              I don't know what the reason you have been suspended my account. I have been spended more money for my I'd but now you suspended my account you can give one opportunity or one chance for all suspended accounts as a freefire lover iam requesting you to give one chance for me and all suspended account because we are all your customers so pls give us one chance pls yours faithfull
                              I'd no. :[protected]
                              In game name: ᘜᗪㅤᗪᴀʀᴋFɪʀᴇꨄ
                              +1 photos
                              Feb 03, 2022
                              Updated by Udhayasankar.v                               DEAR GARENA,
                              I don't know what the reason you have been suspended my account. I have been spended more money for my I'd but now you suspended my account you can give one opportunity or one chance for all suspended accounts as a freefire lover iam requesting you to give one chance for me and all suspended account because we are all your customers so pls give us one chance pls yours faithfull
                              I'd no. :[protected]
                              In game name: ᘜᗪㅤᗪᴀʀᴋFɪʀᴇꨄ
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vijaya Bhaskhar
                                Feb 3, 2022
                                Report
                                Copy

                                Address: [email protected]
                                Website: [email protected]

                                Dear Garenafree fire,
                                please unben my id.I use injector file hack one time just for fun.please unben my free fire account .once unbened my free fire accoun in future I Will never used any hack I spend almost 10000 INR my old id, , , I am also belong to a poor family please unban my free fire account 🙏🙏please.please😥😥I HOPE YOU UNBAN MY FREE FIRE ACCOUNT.I LOVE FREE FIRE GIVE ME A CHANCE.GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATIN AND FILE.PLEASE UNSUSPENDED ...free fire id as soon as possible., ,

                                My Uid:[protected][protected]
                                My Game Name :-MGvijay32
                                My Game Server:-india
                                Id Suspended Date:-30/January/2022 my contact number: [protected]
                                +1 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jaya Gaming YT
                                  Feb 3, 2022
                                  Report
                                  Copy

                                  Dear Garenafree fire, .
                                  please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                  “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                  GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                                  PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                                  My UID : [protected]
                                  My Game Name: TFG JAYA YT
                                  My Game Server: INDIA
                                  Id Suspended Date: February 3, thursday
                                  +1 photos
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bappa Nagpuri pahan
                                    Feb 3, 2022
                                    Report
                                    Copy

                                    Address: West Bengal

                                    Dear Garenafree fire, .
                                    please unban my l'd. I use config file headshot hack
                                    one time just for fun. please unban my fre fire
                                    account. once unbanned my free fire account
                                    in future I will never used any hack. I spend
                                    almost 10000 INR my old I'd. I am also belong
                                    to a poor family please unban my free fire
                                    AAplease, please, IHOPE YOU UNBAN
                                    MY FREE FIRE ACCOUNT
                                    "I LOVE FREE FIRE GIVE ME A CHANCE"
                                    GIVE ME A CHANCEIPROMISE I NEVER USED
                                    ANY THIRD-PARTY APPLICATION AND FILE.
                                    PLEASE UNSUSPEND.Free Fire ld as soon as
                                    possible.

                                    My UID:[protected]
                                    My Game Name: ROY"FF'
                                    My Game Server: INDIA
                                    My I'd level: 70
                                    Guild I'd: [protected]
                                    My Guild leader
                                    +1 photos
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      YaMraaj GaMiNg
                                      Feb 3, 2022
                                      Report
                                      Copy

                                      Address: PUNJAB

                                      Dear Garenafree fire, .
                                      please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 20000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                                      PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                                      My UID : [protected]
                                      My Game Name: 『DEL༒SATAYAM』
                                      My Game Server: India
                                      Id Suspended Date: 3/02/2022
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rana ff
                                        Feb 3, 2022
                                        Report
                                        Copy

                                        Garena — About My account suspended
                                        Respected My free fire ID suspended I haven't made any mistakes I fallow the term and conditions of ours but I don't know why
                                        Please unsuspend my account It is my humble request to team garena

                                        ID:[[protected]]

                                        I do very much top ups
                                        Please please help me

                                        Thank you
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Junglee Rummy
                                          2
                                          (1049)
                                          IndiaGames
                                          1
                                          (92)
                                          Real Poker India
                                          1
                                          (6)