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Garena Complaints & Reviews

www.garena.sg
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Updated: Aug 21, 2025
Complaints 12357
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 510

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I
Indonseya Servr
Feb 7, 2022
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Address: Assam

Dear Garena free fire, . please unban my I’d. I use config file hack one time 3 days . please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 17000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

PLAYER NAME :- 𝐾𝑜𝑢𝑠𝑡𝑎𝑣ᵃ᭄ᶠᶠ᳇

ID:- [protected]

Sever :- India

Suspended date :- 28/01/2022
+1 photos
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    S
    Sastry Sasi
    Feb 7, 2022
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    Address: Andhra Pradesh

    13, 13, Dear Garenafree fire, .
    please unban my I’d. I use config file headshot hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
    PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

    My UID :[protected]
    My Game Name: undertaker
    My Game Server: India
    Id Suspended Date:2020 year low
    +1 photos
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      P
      Prasun Babu
      Feb 7, 2022
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      Dear Free Fire Team
      I didn't use any hack in my I'd still you banned my I'd. I want to unban my I'd because my level is 66 and I also invest more than INR 60, 000 in my I'd. I have also submitted a request in your customer care service website but you didn't respond and do not give any reply. So I request you to unban my I'd.
      UID: [protected]
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        A
        Arshid dar
        from Srinagar, Jammu and Kashmir
        Feb 7, 2022
        Resolved
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        Resolved

        Address: Singapore
        Website: free fire customer support

        Hello free fire team
        Sir' my free fire i'd has been suspended i only used for head shot glitch file which is only used for fun i didn't know because of this that is my first mistake so please for give me this mistake. I God swear and in future i do not any such a mistake so please i humble request you my free fire i'd be unsuspended😭😭😭
        I'm waiting... 🙏😭😭😭
        id:[protected]
        Player name:- Aru
        +1 photos
        Feb 14, 2022
        Complaint marked as Resolved 
        Feb 12, 2022
        Updated by Arshid dar         No update my free fire account was not unsuspended by the company
        View replies
        Hello dear garena free fire team sir I am sorry I am used ff tool Pro 2.4, use sorry sir and my mistake and guilty feel but sir my de and, unban my ID please and I request to you ki meri ID unban kar di jaaye I am wait

        My free fire id has been suspended - Comment #3955329 - Image #0
        My free fire id has been suspended - Comment #3955329 - Image #1
        Reply
        Pls sorry garena Pls garena meri ide khol do age senain hack use Nahi karonga Kabhi Nahi aur Sare rule koo follow karonga Pls Pls Pls Pls 😪😪😪🤤🤤😪😪😪😫😫😫 meri ide Ka name . Prince hai.
        Reply
        Dear Free fire
        My account has been Suspended !!
        Please Return My free fire account ! My ID has been suspended for a long time. I apologize for using the hack. Please return my ID!
        My I'd Cod Number:[protected]
        My I'd Name:TL~~Tonni
        Server:Bangladesh

        My free fire id has been suspended - Comment #3955977 - Image #0
        My free fire id has been suspended - Comment #3955977 - Image #1
        Reply
        Dear Free fire
        My account has been Suspended !!
        Please Return My free fire account ! My ID has been suspended for a long time. I apologize for using the hack. Please return my ID!
        My I'd Cod Number:[protected]
        My I'd Name:TL~~Tonni
        Server:Bangladesh
        Reply
        Garena! Garena! Garena!
        You're very selfish my id has suspended please recover it..
        [protected]
        Reply
        Banda garena magya
        Reply
        I am not using hack but my account banded. i don't know why? i am seoson 10 old player i am not never using hack i am streamer i using pc. i am level 74 freefire player. you are wrong that is now wrong game why you banded not hack players account. yes i know this not your money that is we are money we do every time buy diomond and by elite, event, gun but you can ezy banded account. give me a my account. i am old player i haven't hack your game new update ### wrong. chatter game now freefire. [protected] search my account this is my id. i have no most headshot rate KDA but banded my account. unband quick my account i am youtube streamer then i need my account.

        My free fire id has been suspended - Comment #3956696 - Image #0
        My free fire id has been suspended - Comment #3956696 - Image #1
        My free fire id has been suspended - Comment #3956696 - Image #2
        My free fire id has been suspended - Comment #3956696 - Image #3
        My free fire id has been suspended - Comment #3956696 - Image #4
        My free fire id has been suspended - Comment #3956696 - Image #5
        Reply
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          S
          Salmaannnji
          from Medinipur, West Bengal
          Feb 7, 2022
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          Address: Kasba narayan ghar

          Dear Garena Free Fire, My Free Fire account has been suspended please un suspend my account. I use only config file one time just for fun in custom. Please check my Free Fire Id, KD headshot rate i am normal player please un suspend my account its humble request to team Garena Free Fire My Uid : [protected] In-game name : MR SALMAN Game server : India Suspended date : 28/01/2202
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            J
            Joker Boy
            Feb 6, 2022
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            Address: Singapore

            Hi dear garena team
            My free fire id has been suspended please help me to solve this problem I don't use any third party app or hack please help me

            MY FREE FIRE ID[protected]
            ID LEVEL - 63
            ID NAME - 乂ᴸᵀᵀᴱ『Luge࿐✿
            GMAIL - [protected]@gmail.com
            FACEBOOK - Thaya Luge
            PHONE NUMBER -+[protected]

            PLEASE GARENA I DID NOT USE ANY HACK BUT MY ACCOUNT HAS BEEN SUSPENDED WITHOUT ANY REASON. AND ALSO I HAVE DONE SO MANY DIAMONDS TOP UP IN MY ACCOUNT

            Thank you
            +1 photos
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              V
              Vishal Vasava
              Feb 6, 2022
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              Address: Gujarat
              Website: [email protected]

              4 days ago
              Dear Garenafree fire, .
              please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              “”I LOVE FREE FIRE GIVE ME A CHANCE””
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
              PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

              My UID : [protected]
              My Game Name: ᎠᴇꜱɪㅤᏟʜʜᴏʀᴀⓃ
              My Game Server: India
              Id Suspended Date :[protected]
              +1 photos
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                M
                My freefire is suspended pleaee unbann it
                Feb 6, 2022
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                Dear Garena,
                I have been playing freefire for last 3 years and yesterday there is accidently hacker in my game and after my game I play 2 games with that hacker and today when I see my id It has been suspended,
                Sir I use more than 5000+ rupees in my Id
                Sp it is my humble request for you to please Unbann my Account
                +2 photos
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                  M
                  MOIZ GAMER
                  Feb 6, 2022
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                  Address: Sindh Karachi

                  Dear Gareena free fire
                  please unban my I'd . I use config file one time just for fun.please unban my free fire account once unbanned my free fire account in future I will never used any config file.I spend almost 10000 PKR in my old I'd .I am aslo being to a poor family please unban my free fire I'd please please 🥺🥺🥺 I hope you unban my free fire I'd
                  I love free fire give me a chance
                  Give me a chance I promise I never used any third-party application and file
                  Plz unsuspend my free fire I'd as soon as possible.
                  My uid :- [protected]
                  My game name :- WANTEDBOY
                  My game serve:- PAKISTAN
                  Id suspend date:-6/02/2022
                  Thank you gareena free fire
                  +1 photos
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                    T
                    Thiru mudhiraj Mudhiraj
                    Feb 6, 2022
                    Resolved
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                    Resolved

                    Address: Telangana

                    Dear Garenafree fire, .
                    please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    “”I LOVE FREE FIRE GIVE ME A CHANCE””
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                    PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                    My UID : [protected]
                    My Game Name: HUNTSAIB
                    My Game Server: India
                    Id Suspended Date:[protected]
                    +1 photos
                    Feb 7, 2022
                    Complaint marked as Resolved 
                    Dear Garenafree fire, . please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible. My UID : 2443556314 My Game Name: HUNTSAIB My Game Server: India Id Suspended Date:26-01-2022
                    Feb 07, 2022
                    Updated by Thiru mudhiraj Mudhiraj                     Please unsuspend my free fire account has soon as possible 😭😭..

                    View replies
                    My freefire account has been suspended please unsuspend as soon as possible 😭😭..

                    My freefire account has been suspended - Comment #3954705 - Image #0
                    Reply
                    My free fire id was banned plz help 😓😓😓

                    My freefire account has been suspended - Comment #3954878 - Image #0
                    Reply
                    Complaint marked as Resolved
                    Dear Garenafree fire, . please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible. My UID : [protected] My Game Name: Saddam My Game Server: India Id Suspended Date:[protected]
                    January

                    My freefire account has been suspended - Comment #3954978 - Image #0
                    Reply
                    Return
                    Reply
                    Sir please unbanned my id sir

                    My freefire account has been suspended - Comment #3954995 - Image #0
                    Reply
                    Dear garena team free fire I'd ban only used two ballear blrx application which is only used four fun dont, s know because of this my my free fire I'd ban request you I'd [protected] be unbanned and in future bill not do any such mistake☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️

                    My freefire account has been suspended - Comment #3955019 - Image #0
                    Reply
                    Dear garena team free fire I'd ban only used two ballear blrx application which is only used four fun dont, s know because of this my my free fire I'd ban request you I'd [protected] be unbanned and in future bill not do any such mistake☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️

                    My freefire account has been suspended - Comment #3955021 - Image #0
                    Reply
                    Dear Garenafree fire, . please unban my I’d. I use config file hack file skin toolone time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible. My UID : [protected] My Game Name: ABIDBHAI94 My Game Server: India Id Suspended Date:[protected]

                    My freefire account has been suspended - Comment #3955393 - Image #0
                    My freefire account has been suspended - Comment #3955393 - Image #1
                    Reply
                    Dear Garenafree fire, .
                    please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    “”I LOVE FREE FIRE GIVE ME A CHANCE””
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                    PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                    My UID : [protected]
                    My Game Name: ᶦ Ⓘ⋆ⒶⓂ么ᗪ؏νเℓ
                    My Game Server: India
                    Id Suspended Date:2/2/2022

                    My freefire account has been suspended - Comment #3955499 - Image #0
                    Reply
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                      N
                      Nikseng Guri RN
                      Feb 6, 2022
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                      Address: Meghalaya

                      Hello Garena
                      Hello sir, I have been playing Free Fire For many Years.
                      Sir I Can't Access My Free Fire Account For 2 days.My account Has Been Suspended.
                      Sir, I will Never use a third party app to use Free Fire Hack
                      Sir I'm appolozise for used of Third party App Sir please forgive me please Sir I will never use any third party app to hack in future.
                      Please Sir un suspend my free fire account, and Please tell me from when i will be able to access my free fire Account.

                      In Game Name:Nικsᴇɴԍʙнᴀι

                      Game UID: [protected]

                      Game Server: ( India)
                      +1 photos
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                        P
                        PG DÉÂTH 4Ú
                        Feb 6, 2022
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                        Address: Karak

                        TEAM FREE FIRE
                        I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                        Suspended my account for not any valid reason please back my account as soon as possible
                        my charecter id. ( ᎮᎶ『ᎠƐᗩͲꞪ』4U)
                        my account name.([protected] )
                        Thank you so much plz plz plz😥😥😥😥😥😥
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                          F
                          Farhaad Khan
                          Feb 6, 2022
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                          DEAR GARENA TEAM,
                          I'm so Upset because my free fire id has been suspended because I only used configuration file just for fun garena I m really sorry for that please unsuspend my free fire id. give one last chance to me.it is my humble request to you garena .I promise in future I will never again use any kind of file.please garena unsuspend my free fire id.im from middle class family and I did so much top up in my id.and I didn't play free fire for last 8 days. Please unsuspend my free fire id it is my humble request to you.😭😭😭😭
                          IN GAME NAME : VICTORUOK亗
                          IN GAME ID :[protected]
                          SERVER : INDIA
                          +2 photos
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                            K
                            Kouanu Ak
                            Feb 6, 2022
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                            Address: Assam

                            Dear Garena free fire, . please unban my I’d. I use config file hack one time 3 days . please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 17000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT “”I LOVE FREE FIRE GIVE ME A CHANCE”” GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE. PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                            PLAYER NAME :- 𝐾𝑜𝑢𝑠𝑡𝑎𝑣ᵃ᭄ᶠᶠ᳇

                            ID:- [protected]

                            Sever :- India

                            Suspended date :- 28/01/2022
                            +1 photos
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                              A
                              Ayyan Shaikh
                              Feb 6, 2022
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                              Squad beatsz event i did not get pin i have claim it
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                                Y
                                YT RUSHER
                                Feb 6, 2022
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                                Hii free fire team my id is banned without reason i am using game booster inviled my phone and my id habeen suspended please help mee
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                                  R
                                  Ramadevi Maripudi
                                  Feb 6, 2022
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                                  Address: Indian

                                  Some one hacked my account
                                  Feb 06, 2022
                                  Updated by Ramadevi Maripudi                                   My Account hacked
                                  Feb 06, 2022
                                  Updated by Ramadevi Maripudi                                   Some one hacked my account
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                                    6
                                    6 6 6
                                    Feb 6, 2022
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                                    Address: State Himachal Pradesh

                                    Dear Garenafree fire, .
                                    please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 3 year in game .my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                    “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                                    PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                                    My UID :[protected]
                                    My Game Name: ꧁࿗༒ᴅɪɴᴇꜱʜ༒࿗꧂
                                    My Game Server: India
                                    Id Suspended Date:28/01/2022
                                    +2 photos
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                                      B
                                      B Montheswar Reddy
                                      Feb 6, 2022
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                                      Address: Telangana

                                      Dear Garena free fire,
                                      Please unban my id.i didn't use any type of hack .please unban my account I spent almost 30000 INR my old id I am also belong to a poor family please unban my free fire account 🙏🙏🙏please please 😭😭 I hope you unban
                                      MY FREE FIRE ACCOUNT
                                      I LOVE MY FREE FIRE ACCOUNT
                                      I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND...FREE FIRE ID AS SOON AS POSSIBLE

                                      MY UID [protected]
                                      MY GAME NAME BA KING ABHI
                                      MY GAME SERVER INDIA
                                      ID SUSPENDED DATE 2nd February 2022
                                      +1 photos
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                                        S
                                        Sarveshawar Singh Thakur
                                        Feb 6, 2022
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                                        Dear garena free fire
                                        Please unhen my id. I used the headshot injector hack just for fun. Please unban my free fire account. Once unban my free fire account in future I will not use any hack I belong to the poor family please unban my free fire 🙏🙏🙏 please
                                        Please😭😭😭 I HOPE YOU HAVE UNBAN MY
                                        FREE FIRE ACCOUNT
                                        'I LOVE FREE FIRE GIVE ME ONE CHANCE
                                        Give me a chance I promise I will not use any injector hacks conflig files
                                        PLEASE UNSUSPEND... Free fire id as soon as possible

                                        My uid [protected]
                                        My name in game SauravR1659F
                                        My server is indian server
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