Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 579

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dineshbhai Pranami
May 21, 2021
Report
Copy

Dear garena,
I watch 120 min live but i am not get jersi, wukong . I get booyah 50 tecites.
Help me !

Game I'd :. [protected]
Garena customer support has been notified about the posted complaint.
Hi garena diamond ki MP40gift Id[protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prince Kanha
    May 20, 2021
    Report
    Copy

    Address: Thakurapatana

    Sir I will active weekly supscrisation but dimond not recevid 3day
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Goumang
      May 20, 2021
      Report
      Copy

      Address: Manipur

      Dear Garena, I was Flipping The duplez cache event for diamond And Its written congratulations you owned the backpack but I dont Own the backpack in my collection
      Therefore I kindly requst to Managed
      This problem
      Ingame name Goumang7
      Ingame ID: [protected]
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Himushu
        May 19, 2021
        Report
        Copy

        Address: Vidisha madhya pradesh
        Website: Free fire

        I am yatharth rathore as a free fire gamer my id is hacked by a person named as ansh pandey citizen o[censored]p.
        He hacked my id on 3 may so please help me
        ...
        Garena customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naanu Prabu
          May 19, 2021
          Report
          Copy

          Address: TAMILNADU

          Hello garena:

          Hello sir: My name is RAVANAN P.K .I have been playing free fire last 2 year.
          My free fire
          Nickname :╰‿╯ராவணன்PK᭄ and
          UID is :[protected]

          Sir I cannot access my free fire account for some day. Unfortunately my account has been diamond Restrictions unnecessary.

          Sir I have used Google pay refound airdrop some one time free fire or to use advantages.

          Sir kindly tell me why account was diamond Restrictions? Please solve my diamond Restrictions problem my free fire account, and please tell me from when will I abel to Access my account.

          Request : Hello Sir: I am very sorry for the mistake I made without knowing that my FF ID 9535 has become a red diamond. I have trouble playing with my ID .So I apologize and ask you to return my ID. I have not been able to play on this ID for the last six months leval 60. Please help me sir.I hope you are helping and thank you...
          Garena customer support has been notified about the posted complaint.
          May 19, 2021
          Updated by Naanu Prabu
          Hello garena:

          Hello sir: My name is RAVANAN P.K .I have been playing free fire last 2 year.
          My free fire
          Nickname :╰‿╯ராவணன்PK᭄ and
          UID is :[protected]

          Sir I cannot access my free fire account for some day. Unfortunately my account has been diamond Restrictions unnecessary.

          Sir I have used Google pay refound airdrop some one time free fire or to use advantages.

          Sir kindly tell me why account was diamond Restrictions? Please solve my diamond Restrictions problem my free fire account, and please tell me from when will I abel to Access my account.

          Request : Hello Sir: I am very sorry for the mistake I made without knowing that my FF ID 9535 has become a red diamond. I have trouble playing with my ID .So I apologize and ask you to return my ID. I have not been able to play on this ID for the last six months leval 60. Please help me sir.I hope you are helping and thank you...

          May 19, 2021
          Updated by Naanu Prabu
          Hello garena:

          Hello sir: My name is RAVANAN P.K .I have been playing free fire last 2 year.
          My free fire
          Nickname :╰‿╯ராவணன்PK᭄ and
          UID is :[protected]

          Sir I cannot access my free fire account for some day. Unfortunately my account has been diamond Restrictions unnecessary.

          Sir I have used Google pay refound airdrop some one time free fire or to use advantages.

          Sir kindly tell me why account was diamond Restrictions? Please solve my diamond Restrictions problem my free fire account, and please tell me from when will I abel to Access my account.

          Request : Hello Sir: I am very sorry for the mistake I made without knowing that my FF ID 9535 has become a red diamond. I have trouble playing with my ID .So I apologize and ask you to return my ID. I have not been able to play on this ID for the last six months leval 60. Please help me sir.I hope you are helping and thank you...

          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Susantass
            May 18, 2021
            Report
            Copy

            Address: India ,west bengal

            Dear sir I am use freefire game but my I'd suspended so please help me
            Id-[protected]
            Name-susanta1931J
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jibesh Saha
              May 18, 2021
              Report
              Copy

              Address: Redeem site

              Fix it
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kung Fu Panda gamings
                May 18, 2021
                Report
                Copy

                Address: madinaguda,hyderabad

                I am your layer i top up 5600 diamonds by giving money but it did not came to my account and evenlevel up pass did not came to my account please solve this problem
                your player
                -mr.hero4639k
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Alan Ashwin
                  May 18, 2021
                  Report
                  Copy

                  My cash has been debited
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharma anshu
                    May 18, 2021
                    Report
                    Copy

                    Address: Chattisgarh

                    Hi garena love you see i am so serious that i want to say one thing that my id of free fire is hacked and that was linked with facebook so i want to change my free fire account to another facebook account so plzz garena help me plzz and if you want any detail of my free fire id i can give
                    DETAILS OF MY FREE FIRE ID :
                    UID=[protected]
                    My id lvl 57
                    In game name सनकी察Legend like was 1776
                    My coins 870
                    My diamond 0
                    My character level
                    alok 6
                    Crono 6
                    Skyler 4
                    Joseph 6
                    Kelley 6
                    Kla 6
                    Laura 4 I was in no guild And my id is hacked today only And i don't know how but id has hacked because my fb id password was changed and name also garena plzz help See garena i have provided this much detail and this details are 100 % right only and you can check also and i thing this much details are sufficient only so garena i request you to help garena plzz help garena plzz i request you plzz 😢😢😢😢😢
                    Garena customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Indian gamerz
                      May 17, 2021
                      Report
                      Copy

                      Address: gandi nagar sigra vlcc

                      Hi garena, i am codashop top up 1060 diamonds in my id [protected] but diamonds is not resived please give me 1060 diamonds please...

                      Thank u
                      id:dheeraj3036r
                      uid:[protected]
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ramangill1423
                        May 17, 2021
                        Report
                        Copy

                        Address: Punjab ludhiana b

                        My frnd uses hack of drees in the game
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          PAVAN LIKI
                          May 17, 2021
                          Report
                          Copy

                          Sir my name is palgun can u send me the ak dragon blue flame plzz sir i love that gun but i dont have so that i requesting u sir plzzz sir my uid [protected]
                          Garena customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ayush6252
                            May 17, 2021
                            Report
                            Copy

                            Website: ffsupport.garena.com

                            I topped up for rs400 diamonds . There is no msg came, I get no diamonds but money is deducted from my account . Resolve this issue
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priyesh007
                              May 16, 2021
                              Report
                              Copy

                              Dear Team,

                              This is been observed that in solo squad ranked game the players are selected randomly and some players are new to the game so they don't know the proper game play hence they fail to support their squad in that of there are some old much leveled up players or a good player they use abusive Languages to other squad players in that reporting you about abusive language you ask that you need an proof now who knows that I am going to get abuses in this game so let me record it so I think you need to change this policy and take a strict action against using abusive language as I have sent there are children's below 18 who play this game it is not good to use such language in front of them and if garena team does not take any action on this then wi have to report to higher authorities to BAN this game completely
                              Garena customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arunkvp
                                May 16, 2021
                                Report
                                Copy

                                Address: Palappatti, namakkal, tamilnadu, India

                                When my team mates create room match .all team mates can not receive tower problem. So request you to see my problem and recover my problem...
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Indraj9
                                  May 16, 2021
                                  Report
                                  Copy

                                  Many people start to hack free fire I'd today 1 people cheat somone
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dhruba Jyoti Morang
                                    May 16, 2021
                                    Report
                                    Copy

                                    Address: Lakhimpur

                                    Dear garena..
                                    I lost my all badges of the last some seasons.
                                    Name- Goldie
                                    Uid[protected]
                                    Hope you will fix it soon.
                                    Thank you so much
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tamil Updates
                                      May 15, 2021
                                      Report
                                      Copy

                                      Address: Tamil nadu
                                      Website: Garena

                                      Hlo sir/mam

                                      I will put BR ranked match in squad.It will go training match after 30 sec it come intro image and not go the match and my squad members also... But Ranked point how dare you take -51 in ranked points... You take me to lobby then why reduced my ranked points sir / mam...

                                      I want reason why reduced my ranked points ???.

                                      (Hint) : My Ff id :[protected]
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        May 14, 2021
                                        Report
                                        Copy

                                        Dear Sir/ Mam,

                                        I have sent so many mails to free fire customer care nobody taking initative for responding. My issue is this game is been spoiled children health. I am fed up my child been addicted to free fire, I need to say even parents mistake is there at initially we had left child to play. Now condition is child is not ready to leave mobile for a minute in a day at least child is playing with mobile for more than 10 hours. We have tried plenty of times not giving mobile, by watching free fire game attacking elders.

                                        Please please we are unable to make keep mobile away from child the only solution from your end to de activate my child ID and can block YouTube video of free fire.
                                        I know you may feel this is very small issue and may not give more attention this can affect child health. Please Please Please you may find one good solution I can provide device details and ID details where if you can de activate, some time where my child not finding free fire game we can manage somehow later child will forget completely playing free fire game
                                        Garena customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit