Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 583

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KRISHNAN .S
Apr 2, 2021
Report
Copy

Address: S.Krishnan 1/93west street ,kundalakkuthur ,cokkalingapuram po sattur viruthunagar pin code 626202
Website: My account return please

Dear Sir,
My name is Krishna. I am using Facebook since 10.1.2018 hacking date 3.07.2020..I'd[protected]...
I was linked my Facebook account with free fire game. Some one (UnKnown) was hacked my Facebook account. But I didn't get any help from your side. Now I herewith attached my ID proof details and played (Free Fire game) some videos too for your reference. Kindly help me as soon as possible .
Thank you...
+1 photos
Garena customer support has been notified about the posted complaint.
Apr 02, 2021
Updated by KRISHNAN .S
Return my account
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Divi250212
    Apr 1, 2021
    Report
    Copy

    Dear sir
    My id: Divsturtion
    UID: 26789430
    After I entered new season of the the game my badges not misplaced. Please help me.
    +1 photos
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jagan Thalapathy
      Apr 1, 2021
      Report
      Copy

      Address: Tamilnadu

      Weekly membership I'm purchased but diamond ♦ is not claim how to get my weekly membership but also membership amount debited my account how...
      Garena customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        KC Uploads
        Apr 1, 2021
        Report
        Copy

        Address: My uid 2039661618
        Website: Garena

        Last season winning badges are missing . I got 278 badges and now they are lost in profile... I want to recover my lost badges in my account.
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunkara Jagadeesh
          Apr 1, 2021
          Report
          Copy

          My badges are disappeared from my profile of last month I have collected 415 badges please solve my problem.Jagadee1959X
          Uid[protected] pls give back my badges
          +1 photos
          Garena customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Ji Ram
            Mar 30, 2021
            Report
            Copy

            I payed for special airdrop and the transaction was successful but I didn't received anything
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Venkatesh Notty
              Mar 30, 2021
              Report
              Copy

              Address: Kakinada

              Today afternoon in my free fire I'd I put a special airdrop for RS 29. 1st time the money is taken for garena Free Fire but my diamonds and bundle is not received in my free fire I'd. Then same airdrop I put again and only received my diamonds and bundle. So for my 1st time I want to receive my diamonds and any other bundle for my free fire I'd. My free fire I'd is[protected].ID:[protected]
              +2 photos
              Garena customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashok Gudise
                Mar 30, 2021
                Report
                Copy

                Address: Near chavas grand in tenali
                Website: Garena consumer complaint

                My accounts has 700 like I am playing 1year but I don't use hack but my account has been suspended please give me my account and recover my account my I'd. [protected]
                +1 photos
                Garena customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Adiluck
                  Mar 29, 2021
                  Report
                  Copy

                  I changed my name using name change card but it consumed the card as well as took 300 diamonds and resulted in negative diamonds, and asks me to top up immediately. It tells me that I made a refund, but I haven't refunded anything. I have my Google transaction history and I'm certain that I haven't refunded on anything or received any money back. Please fix this issue and unsuspend my account. Recheck my account details before banning. I can assure you that I haven't resorted to any unfair means and my gaming is fair. It's kinda annoying to be ignored this is my 4 time messaging garena about this issue and I haven't received any response in the past 2 days regarding this issue. Plz respond. I've attached my ban notice and my last transaction history to prove that I haven't refunded anything but still I'm receiving this error message.
                  My in game Id :[protected]
                  My name : 么ᴀʀɪꜱᴀ共有者
                  +2 photos
                  Garena customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vijay Goud Vijju
                    Mar 29, 2021
                    Report
                    Copy

                    Address: 2-63/A, MALLUR

                    Hello Sir I am Playing free fire from last 2 years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 50000 on this game. Please unban my account it's a request please I have reached this level by hard work I'm stat resent YouTube channel and good responding please give one chance garena free fire not a game it my gol and job my id-_ [protected] please sir my lost wish
                    +2 photos
                    Garena customer support has been notified about the posted complaint.
                    Mar 29, 2021
                    Updated by Vijay Goud Vijju
                    Sir please give me one chance my id [protected] please give me sir I'm playing 2year s above some event I'm not sleeping I'm bounding my id please give me sir thanks
                    Mar 29, 2021
                    Updated by Vijay Goud Vijju
                    Gime me one chance sir

                    Mar 29, 2021
                    Updated by Vijay Goud Vijju
                    My id [protected] name 4MAN GAMAR

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      affermative gaming yuvraj meena
                      Mar 27, 2021
                      Report
                      Copy

                      Address: Dayal Bagh, Near Charmwood Village, Sector - 39 Surajkund Road , Faridabad

                      Hello my name is ravi I am play a garrena free fire I am doing a top-up in my I'd my username is opravimeena please give me Diamond in my I'd
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Harish2vsh
                        Mar 27, 2021
                        Report
                        Copy

                        My friends refund in my id I don't do anything
                        +1 photos
                        Garena customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dxnt
                          Mar 26, 2021
                          Report
                          Copy

                          Pls i doesnt know how but i buyed diamonds for 300 but when i saw at morning i got it as 126
                          this cheating pls i am joking like another players i am serious
                          pls give it back
                          i want 400 diamond i am so angry i spent more than 4000rs but now u cheated me
                          pls give 400 diamonds
                          uid- [protected]
                          Garena customer support has been notified about the posted complaint.
                          yes bro it happened to me also
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            harnil777
                            Mar 25, 2021
                            Report
                            Copy

                            My booyah account banned plz unban

                            I was streaming and my id of booyah baned plz unbann if plz....
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            F
                            Fahat Hossain Zunayed
                            Mar 24, 2021
                            Report
                            Copy

                            Please sir my Facebook free fire I'd was ban please help me
                            Garena customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shiyal Pravin Shiyal Pravin
                              Mar 24, 2021
                              Report
                              Copy

                              Address: [email protected]

                              MY FREE FIREaccount is suspend how to recover please sir
                              +1 photos
                              Garena customer support has been notified about the posted complaint.
                              Mar 24, 2021
                              Updated by Shiyal Pravin Shiyal Pravin
                              My free fire account is suspend your new apdate

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                आशिष खड्का
                                Mar 24, 2021
                                Report
                                Copy

                                Address: Godavari

                                Hello
                                Sir,
                                My Free Fire is suspended because I use Chinese virtual app . Sorry sir I will never do like this. With respect
                                Please unban my Free Fire Game. Please I request you to unban my Free Fire Game. Sorry sir it is my mistake to
                                use Chinese virtual app. I am so sorry from my heart I will never use
                                Chinese and other apps.

                                Dear Sir,
                                Please Please, request you to unban my Free Fire Game

                                ID :[protected]
                                Nick name: 『ᎶᎧ』 Aashish
                                Facebook ID : [protected]@gmail.com

                                With respect
                                Aashish khadka
                                Garena customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  haarith
                                  Mar 23, 2021
                                  Report
                                  Copy

                                  GARENA PLEASE SEND A REDEEM CODE POKER MP40-FLASHING SPADES AND ILL GIVE THE MONEY YOU WANT. MY EMAIL: [protected]@gmail.com
                                  Garena customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Toni strack
                                    Mar 23, 2021
                                    Report
                                    Copy

                                    I didn't get FFIC reward in account I redeem in 21 March my id is viswa5421A
                                    Garena customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gujju BoSS Gaming
                                      Mar 23, 2021
                                      Report
                                      Copy

                                      Address: Rajputvas bokarwada

                                      I am real sorry but negetiv daymoand parchesh my id plz give me my id:[protected]
                                      Garena customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit