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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Garena reviews & complaints page 576

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K
Kk43917
Jun 11, 2021
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Address: At+po+ps- rajganj,dist- dhanbad, jharkhand

Hlw garena..I m the valuable customer of your I play freefire in 3 yrs and I purchase maxm event in purchase but some problem face in my I'd any tym...my fb I'd was disabled so I can't login me freefire I'd...my old I'd is same problem and I never log in again... please check them...and recreate my I'd... Facebook I'd to family I'd...
My fb I'd is- [protected]@gmail.com
And change to Gmail I'd..is- [protected]@gmail.com
Garena customer support has been notified about the posted complaint.
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    K
    Kaushiv
    Jun 11, 2021
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    Address: Naqere

    Please help us to recover my free fire account which has been hacked by using my gmail account
    Garena customer support has been notified about the posted complaint.
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      S
      Jun 10, 2021
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      Address: Melaghar

      I partnership not to register
      Garena customer support has been notified about the posted complaint.
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        O
        Optical0987
        Jun 10, 2021
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        Address: Punjab

        Meri I'd ka password change krdiya kisi be Meri I'd vapas krdo nahi ta main game nahi kehk sakta
        Garena customer support has been notified about the posted complaint.
        Please vapas dedi Meri I'd
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          L
          Legend raj op gamer
          Jun 9, 2021
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          Address: Nagari

          Sir my account has been suspended with out any reason . Game I'd [protected] I don't use hack or mode please help me to get bock my account Thank you sir
          Garena customer support has been notified about the posted complaint.
          Jun 09, 2021
          Updated by Legend raj op gamer
          Sir my account has been suspended with out any reason game I'd [protected] game name Raj78Aa0457E I don't use hack or mode please help me to get bock my account Thank you
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            G
            Gamerz Official
            Jun 9, 2021
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            I had started a costum match with passward but the person entered in my match and started disturbing (His/Her uid was [protected]).I want an strict action taken for that guy.
            Garena customer support has been notified about the posted complaint.
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              S
              Shahin Vi
              Jun 9, 2021
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              Please help me I am in Bangladeshi before I play with Indian server now is Bangladesh India is now two surver but when is change server all Bangladeshi ID going Bangladesh server but my ID still never going I went to transfer my ID in Bangladesh I do want to play Indian server because I am in Bangladesh please help me transfer my ID in Bangladesh thanks
              Garena customer support has been notified about the posted complaint.
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                S
                Shahin Vi
                Jun 9, 2021
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                I am in Bangladeshi before I playing Indian server after that when transfer new server in Bangladesh my ID never going in Bangladesh server is still my ID Indian server I want to play Indian server because I am in Bangladeshi so please help me transfer my ID in Bangladesh
                Garena customer support has been notified about the posted complaint.
                Jun 09, 2021
                Updated by Shahin Vi
                Please help me my ID transfer in Bangladesh because I am in Bangladeshi I don't want to play in Indian server my ID still in Indian summer please help me transfer my ID in Bangladesh
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                  S
                  Single Anjan
                  from Powai, Maharashtra
                  Jun 8, 2021
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                  I have purchased diamonds but I am not recieved my diamonds from so many days
                  Garena customer support has been notified about the posted complaint.
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                    J
                    Jukhn
                    Jun 7, 2021
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                    Address: Vill bani p. O galote

                    I have purchase first time membership but I have not receive 100 bonus diamond so plese give me 100 diamond
                    Garena customer support has been notified about the posted complaint.
                    I hope that this will be resolved soon. That's what I hate the most. making a purchase, not being completed, and then having it subtracted to the account. That was sad, hoping for the best.
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                      S
                      Shahanshah Babu
                      Jun 7, 2021
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                      Address: Mohammadpur amour purnea bihar

                      There are abnormal activities in my account -[protected] so please help me to unsuspend my account
                      sir, ...
                      Garena customer support has been notified about the posted complaint.
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                        A
                        Ayush Don
                        Jun 7, 2021
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                        Address: Chhindwara

                        Mujhe gai na ki taraf se Hip Hop bundle chahie aur season 1 ka bandal chahie please Gaye number bahut Garib mujhe Hip Hop bundle chahie aur unka mandal chahie
                        Garena customer support has been notified about the posted complaint.
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                          Nikky28
                          Jun 6, 2021
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                          Address: Anand

                          I have lost 74, 000 rupees unknowingly from play store to garena I haven't purchase may be someone has hacked want my money back please
                          Garena customer support has been notified about the posted complaint.
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                            G
                            Gaurav Sadani
                            Jun 5, 2021
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                            Address: Assam titabar

                            My free fire id has been hacked and facebook also
                            my free fire id:[protected]
                            Please you can check my insta old posts
                            I am in depression please help me
                            Garena customer support has been notified about the posted complaint.
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                              S
                              suneeth7773L
                              Jun 5, 2021
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                              My brother had done top up from codashopto me @rupees1600 but diamonds didnt came please help me my uid [protected]
                              Garena customer support has been notified about the posted complaint.
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                                K
                                kasinathan nj
                                Jun 4, 2021
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                                So garena i want to complain to you that we are tired of getting this femalee bundles the players who uses the male bundle will be so upset if you give us the female bundle in the rampage 3.0 so you guys did this too in the event now going till 6th june so please include a male bundle garena please please pleaese
                                Garena customer support has been notified about the posted complaint.
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                                  V
                                  Vaibhav (Dhruv)
                                  Jun 4, 2021
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                                  Address: Singaporean
                                  Website: www.Garena free fire id hack complain .com

                                  Sir my free account was hacked Any
                                  Other person was use my free fire account with out my permission sir please help me hi was sell my account sir my account was not login in my phone hi was change the password sir please help me my phone number is [protected] and my free fire I'd is[protected] I'm a small youtuper sir please help me please safe my id and contact me sir
                                  Garena customer support has been notified about the posted complaint.
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                                    H
                                    Hemant Manyal
                                    Jun 4, 2021
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                                    Address: Khokhyal Nagri Parole,kathua

                                    Hi garena .
                                    This my uid[protected] .
                                    plzz 20, 000 diamonds in my uid plzzz send mee...love you garena.
                                    Garena customer support has been notified about the posted complaint.
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                                      leovasu
                                      Jun 4, 2021
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                                      Address: NO 10 MUHARI STREET WEST SAIDAPET 600015
                                      Website: google about returning id

                                      Please retuen my id it was suspended in the year of 2020 dec month i trust in you that you will return my id but ok please return my id sir email.[protected]@gmail.com
                                      Garena customer support has been notified about the posted complaint.
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                                        Y
                                        yash54321
                                        Jun 4, 2021
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                                        Resolved

                                        Hi garena
                                        there are abnormal activities in my account -[protected] so please help me to unsuspend my account
                                        sir, please help me
                                        I have only 1 id of free fire
                                        thank you free India
                                        Jun 4, 2021
                                        Complaint marked as Resolved 
                                        Please unsuspend my account sir please my account is important for me sir, please unsuspend my account sir please
                                        Garena customer support has been notified about the posted complaint.
                                        My account names uid [protected]
                                        [protected] help me please to banned my account
                                        Sir,
                                        My accout has been suspended with out any reason. I didn't use back or more please help me to get back my account. Thank you. ID [protected]
                                        Your account has broken rules and restrictions lt has been suspended my account name, ꧁『ចចក』꧂សរK9࿐myID:[protected] help me 🙏🙏🙏🙏🙏😭😭😭😭😭
                                        Garena madarchod
                                        Ban this id
                                        Bhai meri id saspend he bhai khol do
                                        My id has suspended pls unsuspend my account UID[protected]
                                        please help me id ban please help me id [protected]
                                        sir i am subhajit 17 years old.I did not use any kind of cheat.my id number is [protected].Please return my id.
                                        Pilz sar my id been
                                        Hello sir
                                        My freefire id suspand Places sir my id unsuspand .
                                        I am use one days mod manu apk haking system .I am no use rank match .
                                        Halp me sir
                                        My id unsuspand plise.
                                        Uid-[protected]
                                        Gamename-badboyQ3414F
                                        Lavel55

                                        Halp me sir my id unsuspand sir
                                        Anirudd63022759's reply, Aug 2, 2021
                                        Resolved my account
                                        Next time I am use no mod manu apk
                                        Plise sir new event coming.
                                        I am top up than and gun skin

                                        Resolved sir plise .
                                        Plise sir my id unsuspand than.
                                        Uid-[protected]
                                        Gamename-badboyQ3414F
                                        Lavel-55
                                        Please sir resolved
                                        protected] help me please to banned my account id[protected]
                                        Please sir my ID Ben request I'd no [protected]
                                        Shruti Pradhan's reply, Aug 21, 2021
                                        Please sar my ID permanent ban
                                        Shruti Pradhan's reply, Aug 21, 2021
                                        Please sri my ID permanent ban my request plz Sri I'd no 2447524934
                                        My account brand, I am note haked but my account recover pliz
                                        Hi Garena
                                        there are a normal activities in my account[protected] so prize help me to unsuspend my account.
                                        Sir, please help me
                                        I have only 1id of free fire thank you free fire india
                                        Garana free fire please give my i.d I now that I do mistake i will not do again please garena free fire
                                        Sar I am very old player please open my ID

                                        My Facebook ID
                                        [protected] ID
                                        [protected] password
                                        Hi garena
                                        there are abnormal activities in my account -[protected] so please help me to unsuspend my account
                                        sir, please help me
                                        I have only 1 id of free fire.
                                        Id number[protected]
                                        thank you
                                        My account is suspended plse help me to insuspend
                                        Place garena my id unbanned
                                        Place recover 38 lvl

                                        [protected]
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