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Updated: Aug 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 79

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B
Brand Akshu
from Shimla, Himachal Pradesh
Mar 21, 2023
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Address: Himachal pradesh, shimla

Hello team garena my id was suspended yesterday without any reason I do nothing wrong
Before my id suspend when I start matchmaking in every game hacker come
And I tired
But when I login my id next day it was suspended I was shocked it was 70 lvl id
And I spend more than 20K on my id
Please help me to resolve this issue

Name-Brand akshu
Uid- [protected]
+1 photos
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    [email protected]
    from Prantij, Gujarat
    Mar 21, 2023
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    Address: Piludra
    Website: Garena free fire max

    Hello

    TEAM FREE FIRE

    I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

    my charecter id - ( skalar )

    my account name - ( [protected])

    thankyou so much
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      R
      Rucheer Yadav
      Mar 21, 2023
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      Dear garena team,

      Hello sir, my name is redff. I am using free fire have been 1 years .my account has been suspended

      3 day ago l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

      But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

      Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is RED__FF 1K my user ID is [protected]
      Please give me my last chance I love free fire
      Please give me a last chance sir,

      Nick name_ RED__FF 1K
      User id_ [[protected]]
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        M
        [email protected]
        Mar 21, 2023
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        Address: Japan
        Website: www.Garena.com

        Hello sir,
        I am old player of free fire.I play this game two and half of the year.and my free fire I'd has been suspend without any reason and I cannot be used to any config. File and any hack . I hope you give my free fire I'd.
        UID-[protected]
        GAME NAME-AW™WARRIOR✓

        THANK YOU
        +1 photos
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          N
          Neeraj Chauhan567567
          Mar 21, 2023
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          Please recover my id
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            V
            Vinay05S
            Mar 21, 2023
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            Dear GarenaTeam
            I am a free fire player. I am 13+yearsold
            And have been playing free fire for two
            And a half years. But the gameplay I used to
            Play with Free Fire ID has now been suspended.
            My Free Fire ID was created with a Facebook
            account.
            But without my permission a hacker hacked my
            Facebook ID then logged in free fire and used
            Hack Maybe that's why my free fire I'd has been
            Suspended
            My sincere request to you. Garena Team.
            Please unsupended my free fire I'd
            My Free Fire ID [protected]
            Game Name ᵐᵃᵈ❥Lover꧂S
            Plese garena team give me one chance.plese do unsupend my account or I'd.
            Thank you Garena Team❤️
            +1 photos
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              R
              Raza Boss
              Mar 21, 2023
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              Address: Barnyard Nawadih
              Website: Garena free fire

              Dear Garenafree fire, .
              please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 00INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              ""I LOVE FREE FIRE GIVE ME A CHANCE""
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
              PLEASE UNSUSPEND MY ACCOUNT
              Uid: [protected]
              In game name: ✓❥ⒿⒶⓃⓊ√⁰⁰⁷
              Level:65
              Email [protected]@gmail.com
              I'm waiting 😭
              Thank you...🙏🙏🙏
              +1 photos
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                B
                Bondeep
                from Lakhimpur, Uttar Pradesh
                Mar 21, 2023
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                Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                Dear garena free fire
                i am playing free fire one two years. my id has been suspended. please help me. i use not hack free fire. my problem is my team up Hacker. i no reason my id suspended.
                please give me my account unsuspend please help me account . i am sad for one month.because my account suspended. help my account unsuspend.
                My id Was suspended when I was playing the game, i haven't done anything wrong and i am sure that I have followed your rules of conduct, i am sure that but mistake you have suspended my account no valid reason this is my humble request to free fire team to unban my account.
                player name ÷TGR ⭐BONDEEP
                ID ÷[protected]
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                  S
                  Shakawat Hassain
                  Mar 21, 2023
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                  Address: Indonesia

                  Hello, Team Garena Free Fire,

                  With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                  Player Name:ᴰᵃʳᴋ●Sakawat

                  Player UID:[protected]
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                    R
                    Rajesh Hansda
                    Mar 21, 2023
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                    Address: Mumbai

                    Hello,

                    TEAM FREE FIRE INDIA

                    My ID Was Suspended When I Was
                    Playing The Game, I Haven't Done
                    Anything Wrong And I Am sure That I
                    Have Followed Your Rules Of Conduct,
                    And I Am Sure That By Mistake You Have Suspended My Account For No Valid
                    Reason

                    My ID details

                    Player name - 亗ＳＡＮＩＲＡＪ４４４亗

                    Player uid -[protected]

                    Please review my account agian and Unban my ID this is my humble
                    request.

                    Thank you...
                    +1 photos
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                      F
                      FakeInfinity
                      Mar 20, 2023
                      Mar 28, 2023
                      This thread was updated on Mar 28, 2023
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                      I only logged in to my mobile from my tablet with my id and it got banned after some days without any reason. Please Unban it.

                      FreeFire UID - [protected]
                      View replies
                      Plz unsuspend it, i didn't even do something. If you have suspended it for playing with some hacker then i don't think it is my problem because how would i know if someone in my team is using a hack or not. Improve your security don't blame users for it. You guys are so bad.
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                      4 found this helpful
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                        S
                        Sumon Ahmed
                        Mar 20, 2023
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                        Address: Comilla
                        Website: Chrome

                        [protected]
                        +2 photos
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                          S
                          Sumon Ahmed
                          Mar 20, 2023
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                          Address: Comilla
                          Website: Chrome

                          [protected]
                          +2 photos
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                            M
                            Mama fanai
                            Mar 20, 2023
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                            Address: Mizoram Champhai

                            Hi garena,

                            My name is mama I live in Mizoram my account is suspended please tell me why i don't used any hack please fix it.U I'd:[protected]

                            Thank you for your help.

                            By mama
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                              B
                              Biru gaming
                              Mar 20, 2023
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                              Hello
                              Dear garena team My free fire account suspended it is done i used the skin tool app once and i will not do such mistake in future please give me one chance & unsuspend my account.
                              UID- [protected]
                              Game name- ॐBɪʀᴜ࿐ᴮᴴᴬᴵ亗

                              🙏 Thank you 🙏
                              +1 photos
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                                M
                                Mo Suhail Khan
                                Mar 20, 2023
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                                Address: Uttar Pradesh hapur37 pilkhuwa

                                Hi team free fire India.
                                My account is after 6 months ago suspended. Please unsuspend my account. I am sorry free fire . I am so guilty file. I will never used small glitch in future .
                                Please unsuspend my account. Please give me 1 Chan's. Please unsuspend my account.

                                Game name :- ops leader
                                UID:- [protected]
                                +1 photos
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                                  ♤
                                  ♤ALPHA _999♤
                                  Mar 20, 2023
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                                  Address: Singapore
                                  Website: Garena support.com

                                  HELLO,

                                  TEAM FREE FIRE INDIA

                                  My ID Was Suspended When I was Playing Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed The Rules Of Conduct, I Am Sure That By Mistake You Have Suspended My Account For No Vaild Reason

                                  My id details

                                  Player name - ♤Alpha_999♤

                                  Player UID- [protected]

                                  Please review my account agian and unban my I'd. This is my humble request.

                                  Thank you...
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                                    J
                                    Jaybrat
                                    Mar 20, 2023
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                                    Before 6 month ago my ID is suspended till now it is not dissolved because I was using hack but actually I was not using hack.. I started match randomly in that match my teammate what hacker I also reported him but the company suspended my ID I already spend 50000 in the ID there is two option either you return my id or you return my money other file complain against you
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                                      J
                                      Jaybrat
                                      Mar 20, 2023
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                                      Before 6 month ago standard showing that your ID is suspended because due to abnormal activities I even did not break any rules or policies I did noticed my teammate was a hacker...
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                                        A
                                        Ayushjqh
                                        Mar 20, 2023
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                                        Pls unban me I am playing form 2year and got ban for no reason
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