Claimed

Garena Complaints & Reviews

www.garena.sg

1

Updated: Apr 5, 2026

Complaints 12390

Resolved

811

Unresolved

11579

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena

Garena reviews & complaints page 79

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Village Samastipur district begusarai police station bhagwanpur Post lakhanpur

Hello sir Dear Garenafree fire, .

please unban my I'd I use hack location just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please,
Attach my feelings in this account please Unban please

After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account...

I try many more types o[censored]nban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd...

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

""I LOVE FREE FIRE GIVE ME A CHANCE""

GIVE ME A CHANCE I PROMISE I

NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT

Sir I request you many times but you are not any reply sir plz understand and unban my Id ðŸ˜¢ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥

Sir please check my Id kD and my account deeply I am not a hacker

I waiting for your response dear sir /mam

I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban

You're not understanding my feelings sir plz plz understand to my feelings...

I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz...

Uid: [[protected]]

In game name:Ë¢á´·áµžÂ°á„Mukeshà¿

Level:65

I'm waiting

Thank you so much...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Village Samastipur district begusarai police station bhagwanpur Post lakhanpur

Please unban my I'd I use hack location just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please,
Attach my feelings in this account please Unban please

After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account...

I try many more types o[censored]nban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd...

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

""I LOVE FREE FIRE GIVE ME A CHANCE""

GIVE ME A CHANCE I PROMISE I

NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT

Sir I request you many times but you are not any reply sir plz understand and unban my Id ðŸ˜¢ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥

Sir please check my Id kD and my account deeply I am not a hacker

I waiting for your response dear sir /mam

I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban

You're not understanding my feelings sir plz plz understand to my feelings...

I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz...

Uid: [protected]]

In game nameË¢á´·áµžÂ°á„Mukeshà¿

Level:65

I'm waiting

Thank you so much...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Samastipur

Spended
Dear GarenaTeam
I am a free fire player. I am 13+yearsold
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has been
Suspended
My sincere request to you. Garena Team.
Please unsupended my free fire I'd
My Free Fire ID [protected]
Game Name sky Mukesh

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sej khurd zila sitapur thana pisawa

Plese agali bar hack nahi use kru ga plese plese plese uid [protected]
Name DESI BOY

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Maal goadam rod klaish nager pakur jharkhand

DEAR GARENA,

MY ID SUSPENDED

I am using all app file glitch hack using

REOPEN MY FREE FIRE ACCOUNT

UNSUSPENDED MY FREE FIRE ID SORRY

SORRY GARENA I AM USING HACK

REOPEN MY ID FREE FIRE.

Uid :[protected]

FREE FIRE NAME :- áŽ á´€á´…á´…ÊCLLINGâœ“

UNSUSPENDED MY id OB38 FREE FIRE ID

Thank you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- à¼„á¶¦á¶°áµˆSÊœÉªá´ á´€á´ç›Š

ID:- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khalpar

Hello dear garena,
Currently my free fire account is banned, I did not use any hack in my account and I invested a lot of money in my account. I am very sorry for playing some match with unknown hacker. I will never play with hacker any time. Please unban my account.
For that I request you to unban my account.
MY F[censored]ID NUMBER:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Etawah Uttar Pradesh

I want my free fire I'd ([protected])back.
I haven't broken any rules. please garena return my idðŸ™ðŸ»ðŸ™ðŸ»
UID :- [protected]
Email:- [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir/mam

My game is not working, and hackers are coming in every match, even though I have never hacked, and never played with hackers, with I am facing this problem for a long time,

please check this issue, & fix it. as soon as possible. thank you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cuttack odisha buxibazar pincode-753001

Please unban my I'd

Hello sir Dear Garenafree fire, .

please unban my I'd I use hack location just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please,
Attach my feelings in this account please Unban please

After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account...

I try many more types unban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd...

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

"I LOVE FREE FIRE GIVE ME A CHANCE"

GIVE ME A CHANCE I PROMISE I

NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT

Sir I request you many times but you are not any reply sir plz understand and unban my Id 😢😥😥😥😥😥

Sir please check my Id kD and my account deeply I am not a hacker

I waiting for your response dear sir /mam

I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban

You're not understanding my feelings sir plz plz understand to my feelings...

I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz...

Uid:[protected]

In game name:ACE RAHUL

Level:64

I'm waiting

Thank you so much...

Mar 23, 2023

Complaint marked as Resolved

Please unban my I'd Hello sir Dear Garenafree fire, . please unban my I'd I use hack location just for fun please unban my fre fire account I'd-758095092 once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please, Attach my feelings in this account please Unban please After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account... I try many more types unban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd... I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT Sir I request you many times but you are not any reply sir plz understand and unban my Id ðŸ˜¢ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ Sir please check my Id kD and my account deeply I am not a hacker I waiting for your response dear sir /mam I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban You're not understanding my feelings sir plz plz understand to my feelings... I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz... Uid: 758095092 In game name:ACE RAHUL Level:64 I'm waiting Thank you so much... My phone number-9123076794 Email [email protected]

View replies

D

Devrajahire Ahire

Mar 24, 2023

Chalu kar do please bhai

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Birendra kumar, Dist-Sheikhpura, Bahar-811105

Unban my id and return my id please ðŸ˜ðŸ™ Sir I had used hack but knowingly and unknowingly it happened. sir please give me one chance Beyond this, I will not give you any chance to complain. please sir unsuspend my id And this is my request to you that, with folded hands, I request you to return my ID. forgive me once please sirðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜ðŸ˜

Free fire ID - [protected]
Free fire name - KGF1CHAUHAN
Help me sir

+1 videos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1 Fusionopolis Place, #17-10, Galaxis Singapore, Singapore 138522

Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
My uid:[[protected]]
My name:INSANE ADNAN
I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Name - Birendra kumar Chauhan, village - jangli, District -Sheikhpura, police station - ariyari ( kasar), post office - Biranawan, 811105 - Bihar.

Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

my I'd details

Player name - á¦áŽ¶Æ‘âžŠáŸáŽ»áŽªá‚®áŽ»áŽªÎà¿
Player id - â€ª[protected]â€¬

Please review my account again and Unban my I'd . This is my humble request.

Thank you ...

Hello Sir, I assure you with folded hands, please unban my ID. My ID was hacked by mistake. I have accepted the mistake. Will not be wrong again from today onwards. Playing for 3 years, before that you were not given a chance to complain. But this time I have made a big mistake. Even God forgives once and you humans forgive once please help me sir. ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

my I'd details

Player name - á¦áŽ¶Æ‘âžŠáŸáŽ»áŽªá‚®áŽ»áŽªÎà¿
Player uid - â€ª[protected]â€¬

Please review my account again and Unban my I'd . This is my humble request.

Thank you ...

Hello Sir, I assure you with folded hands, please unban my ID. My ID was hacked by mistake. I have accepted the mistake. Will not be wrong again from today onwards. Playing for 3 years, before that you were not given a chance to complain. But this time I have made a big mistake. Even God forgives once and you humans forgive once please help me sir. ðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ðŸ˜

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My I'd - HimanPe3410M
UID - [protected]
The garena suspended my account
Without any reason.
Because some hackers entrup my game .
That doesn't mean that I am using any hack .
You should ban hackers not innocent people .

DO YOU KNOW YOU SHOULD FEEL GUILTY FOR DOING THIS THING
I AM VERY DISAPPOINTED

I DIDN'T EXPECT THAT.

PLEASE UNBAN MY ID
UID -[protected]
â˜ï¸â˜ï¸

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Orrisa cuttack buxi bazar pincode-753001

With due respected i beg to state that i am-rahul barik my free fire uid[protected] id name-rahul ace

Â

Â Â Â Â Â Â Â Â Â my id suspended..but no reason...i know free fire rule and regulations i never use any 3rd party app(mom swear).i have some prove..i have my old game play video.. upload on youtube chanel name-aam aadmi.my id like more than 11000+ and level-64.and have some rare item

Â

Â Â Â Â Â Â Â Â Â Â Â Â Â i am 2017 player...my area have some network issue..that why is effective in my game play.troubling safar my game play thats not mean i am 3rd party user..i love free fire..and i promised to you that improve my game play and my account issue

Â Â Â Â Â Â Â Â Â Â i requested to faithfully please sir unban my idðŸ™ðŸ™ðŸ™

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Freefire Team
My freefire I'd suspended with any reason but I am not using any 3rd party apps and other hacks.So pls review my freefire I'd and unsuspend it .I am requesting Freefire Team .Pls unban my acc within this ob update.I am waiting since 6months.Pls help me freefire team and return my acc.
Game name: ᎷᎻ×͜×BaKaSuR
Game uid:[protected]
Take action as soon as possible.
But I did not use any hack.I just logged in many times often at once continuously when I login after few mins(There are abnormal activities in your account.It has been suspended)has been displayed.So pls trust me.Atleast give 3days suspection time.Do sometime as soon as possible freefire team.I am mailing since many days freefire is not responding me.If try to understand my situation and excuse me and allow me to play my acc.i have spend many diamonds to receive many items and now it's lvl58 too.pls give back my acc ([protected]).Give me last chance and watch me carefully that I use hack or not.If i use hack ban my acc permanently.Sir you can definitely help me in this situation.Pls forgive me and remove suspention.I will be waiting.Thankyou.Email: [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Freefire Team
My freefire I'd suspended with any reason but I am not using any 3rd party apps and other hacks.So pls review my freefire I'd and unsuspend it .I am requesting Freefire Team .Pls unban my acc within this ob update.I am waiting since 6months.Pls help me freefire team and return my acc.
Game name: ᎷᎻ×͜×BaKaSuR
Game uid:[protected]
Take action as soon as possible.
But I did not use any hack.I just logged in many times often at once continuously when I login after few mins(There are abnormal activities in your account.It has been suspended)has been displayed.So pls trust me.Atleast give 3days suspection time.Do sometime as soon as possible freefire team.I am mailing since many days freefire is not responding me.If try to understand my situation and excuse me and allow me to play my acc.i have spend many diamonds to receive many items and now it's lvl58 too.pls give back my acc ([protected]).Give me last chance and watch me carefully that I use hack or not.If i use hack ban my acc permanently.Sir you can definitely help me in this situation.Pls forgive me and remove suspention.I will be waiting.Thankyou

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir Dear Garenafree fire, .

please unban my I'd I use hack location just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please,
Attach my feelings in this account please Unban please

After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account...

I try many more types o[censored]nban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd...

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

"I LOVE FREE FIRE GIVE ME A CHANCE"

GIVE ME A CHANCE I PROMISE I

NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT

Sir I request you many times but you are not any reply sir plz understand and unban my Id 😢😥😥😥😥😥

Sir please check my Id and my account deeply I am not a hacker

I waiting for your response dear sir /mam

I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban

You're not understanding my feelings sir plz plz understand to my feelings...

I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz...

Uid: [protected]

In game name:SR✓ROLEX_JOD

Level:53

I'm waiting

Thank you so much...

Mar 22, 2023

Complaint marked as Resolved

Hello sir Dear Garenafree fire, . please unban my I'd I use hack location just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please, Attach my feelings in this account please Unban please After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account... I try many more types o[censored]nban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd... I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT Sir I request you many times but you are not any reply sir plz understand and unban my Id ðŸ˜¢ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ Sir please check my Id kD and my account deeply I am not a hacker I waiting for your response dear sir /mam I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban You're not understanding my feelings sir plz plz understand to my feelings... I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz... Uid: 5874415020 In game name:SRâœ“ROLEX_JOD Level:53 I'm waiting Thank you so much...

View replies

M

MD Abdur Rahman Sohag

Mar 29, 2023

Complaint marked as Resolved
Hello sir Dear Garenafree fire, . please unban my I'd I use hack location just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack please unsuspend I'd I am also belong to a poor family please unban my free fire account please, please, Attach my feelings in this account please Unban please After you unban my I'd I give you 5 stars and good reviews if you are not unban my I'd then I give you 1 star and bad reviews so I requested you to understand my problem and unban my account... I try many more types o[censored]nban account but I am not done anything because you are not unban my I'd I am very sad because my I'd is suspended please unban my I'd... I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT Sir I request you many times but you are not any reply sir plz understand and unban my Id ðŸ˜¢ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ Sir please check my Id kD and my account deeply I am not a hacker I waiting for your response dear sir /mam I create an account and play but I am not get injoy because I was remembering my 1st account pleaseunban You're not understanding my feelings sir plz plz understand to my feelings... I don't want to use hack location but my friend use hack in my account location hack use my friend in my account not any havy hack use please unban dear sir /mam plz... Uid: [protected] In game name:alif48140 Level:56 I'm Thank you so much...

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Hi Garena Team

I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

Free Fire ID: [protected]
Free Fire Username : SR✓ROLEX_JOD

Thanks
MY NAME SURYA

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines