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Genpact
Genpact India Pvt. Ltd.
Customer satisfaction rating: 37%
87
COMPLAINTS
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Genpact Customer Care

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Address
DLF City - Phase V, Sector 53
Gurugram
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Phone:
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Additional info

Bangalore
99, Surya Park, Electronic City, Phase 1, Bangalore, Karnataka, India, 560100
Phone: +91 80 4119 8999

Hyderabad-Gachibowli SEZ
3rd & 4th Floor, Block 2 DLF Cyber city, Plot No. 129-132, Opp. A.P.H.B. Colony, Gachibowli, Hyderabad, India 500019
Phone: +91 40 668 74389

Hyderabad-Pocharam
4th, 5th & 6th Floors, Building 8, Raheja Mind Space, Pocharam, Ranga Reddy, Secunderabad, Telangana 500088, India
Phone: +91 40 6613 4411 Ext. 83100

Hyderabad-Uppal
14-45, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad, India
Phone: +91 40 6611 4411

Jaipur
Jawaharlal Nehru Marg, Malviya Nagar, Near Venkateshwara Temple, Jaipur - 302017, Rajasthan, India

Phone: +91 14 1409 2008

Kolkata
Unitech Hi-Tech Structures Ltd, IT/ITES SEZ Block-G, Tower-G3, Infospace, Ground & 1st Floor, Plot No. 1, 2, 3 & 3/1, Block-DH, Jyoti Basu Nagar, Action Area-II, Rajarhat, Kolkata - 700156
Phone: +91 33 6639 1080

Kolkata
Asyst Park, 6th Floor, GN 37/1, Sector V, Salt Lake, Kolkata - 700091
Phone: +91 33 4002 5700

Mumbai - Pharmalink Office
Tower 2, 7th Floor, Raiaskaran Tech Park (Logitech Park) Velocity, Business Center, Andheri Kurla Road, Sakinaka Mumbai, 400072, India
Phone: +91 22 6229 8500

Mumbai - Axis Office
3rd Floor, The Ruby 29, Senapati Bapat Marg, Dadar (West), Mumbai - 400 028, Maharastra, India
Phone: +91 22 6155 1000

New Delhi
Delhi IT Park, DMRC Building, Shastri Park, New Delhi - 110053, India
Phone: +91 11 4932 5000

Noida
Unitech Info Park, Tower 8, Plot No. 20 & 21, Sector – 135, Noida - 201301, Uttar Pradesh, India
Phone: +91 120 481 9600

Pune
The Cerebrum IT Park, B-1, #1B, Kalyani Nagar, Pune - 411014
Phone: 
+91 20 4141 3000
+91 20 4141 3001



View More Information...

Customer satisfaction rating
37%
Complaints
87
Pending
0
Resolved
32
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So far so good - The company responded to our notifications and is working on resolving complaints.

Genpact related photos (6)

Genpact Complaints & Reviews

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S
Kolkata, West Bengal
Sir, my name is subir roy i stay in kolkata genpact hr ananya dutta mail me for the interview in genpact kolkata i walk down...
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V
Bulandshahr, Uttar Pradesh
Sir,
I'm vivek kundra hired from campus placement, and the way we are treated in last two times is way worse than applying for a peon job.
I live in dwarka and your management team called me twice and as it took 2-3 hours for me to come to your noida sec-135 office, we are called there and then they make us wait 4-5 hours and then they say we are sorry we'll be having a telephonic round, second time they called and said we are having managerial round again I went to your office and same thing happened.
GENERATING IMPACT- I think the professionalism you have showed us is very good and we have a very good impact.
I hope if strict action is taken against those HR team members else we'll (all campus placement students) use different media to let everyone know about this company.
Thank you.

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    S
    New Delhi, Delhi
    Hello sir,
    I have served the company with utmost dedication and resigned on 3rd march, 2016 and served the last day...
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    A
    Delhi, Delhi
    Please help? I have given the interview at genpat company and got selected.i onboarded but didn't go on my first day and didn't work but at the end of the month they given me salary in my account. I didn't sign any bond with them.A man from company came to my home and told that salary aacidently given to you do not touch that money. the most important thing that freaking me out is that they send me warning letter which says i worked for 28 days.absolutly i didn't even step in that office.i think they will try to charge me training fees that's y they r playing dirty tactics.

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      Hyderabad, Telangana
      It been two months and still the name change didnt reflect in my PF and even SGC services is not aware how much time it would...
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      A
      Delhi, Delhi
      Hello, my name is aditya vikram and i m currently working in genpact backend process. Recently i have resigned and after...
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      R
      Delhi, Delhi
      hi, i am rohit soni.i am a bcom fresher. i went to genpact noida sec 135 for an interview in finance and accounts domain. my first managerial round was for r2r profile, the manager asked me 5 accounting questions and the basic hr questions.i answered all the questions correctly without any doubt, then also i got rejected and the reason given was lack of accounting knowledge, infact my communications skills were far better then him.This was really unfair and very unprofessional. next my hr mansi conduced another interview this time for p2p profile, in this particular interview i was asked about the accounts payable knowledge and basic hr question.i got rejected in this as well and reason was lack of accounting knowledge.like seriously she didnt ask a single accounting question and the reason she gave me was so not valid. i am not been able to understand their selection criteria, it was just so unfair with me, i wasnt given a fair chance this was my first interview and the experience was really frustating, also i am down with my confidence level for any further interview thankyou rohit soni [protected]@gmail.com [protected] hr name-mansi tanwar [protected]

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        K
        Gunzenhausen, Germany
        Dear sir / madam,

        I am very disappoint to write this email for hiring procedure in a leading mnc genpact.

        I went for interview round in ganpact jaipur campus. After subsequent round of interviews, hr comments to come next day for next round of interview within the same campus. But when i went next day for final round of interview, manager refused to take interview as vacancy was already filled by someone. I have asked a simple question to manager, why you called for for next rounf of interview in next day, if you had already recruited a candidate on same position.

        Request you to kindly look into the matter so that noone could face such type of behavior from leading mnc ganpact.


        Thanks,

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          I
          Hyderabad, Telangana
          Hi i an employee of genpact i left the company and i m suffering frm depression and migrain doctor adviced me to not to work...
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          R
          Delhi, Delhi
          Dear Sir, The mobile no: [protected]. The No is disturbing continuously to my personal mobile no. While receiving the call, using abusive language for girls. While tracing it, it seems as a Reliance Service provider. The call is coming throughout the night and day. Request you to please take action against this user.

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            P
            Gurgaon, Haryana
            Hi, I have worked for GENPACT for 5 years and all PF related query, issue or PF dep handle by SGC services noida branch....
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            V
            Delhi, Delhi
            Hi, my name is Vikendra Singh, Reg. ID-2497227, i got offer letter from Genpact on 4th March and on that offer letter date...
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            A
            Gunzenhausen, Germany
            Hi, My name is Aditya Gaur.I have worked in Genpact for 3 months in March, April.May 2014.I was not able to serve the...
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            P
            Delhi, Delhi
            I am very disappointed with the GENPACT, firstly I was redeployed with in 22 days and then as per promise to give me another...
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            M
            Naperville, United States
            Dear Sir/Madam I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO,...
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            [Resolved]

            P
            Gurgaon, Haryana
            Hi my mobile is stolen from metro in kashmere gate metro station, In that there was a SIM and memory card, I went to register FIR but he gave me wrong information and refuse to register FIR. Please track my mobile ASAP as it is expensive as well as having very crucial data in it. MODEL No. : GM 7102 Galaxy Grand 2 IMEI NO.[protected] Thanks and regards Pankaj Dudeja Delhi Address: plot no. 18 mangal bazaar road Vishnu Garden. Permanent Address: White House Durga colony Samana Distt. Patiala Punjab Mobile no. [protected], [protected] Email address: [protected]@gmail.com
            Complaint marked as Resolved Aug 14, 2020

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              [Resolved]

              T
              Idukki, Kerala
              Dear sir/madam, I'm Syed brahim MBA(finance) 3 years experienced from hyderabad, attended interview before 2 weeks in uppal for accounts payable, cleared all rounds in two days and asked to come for the line manager round on third day, finally by the end of the day line manager round was finished and i answered all the questions and asked me to wait outside. later i was said that your criteria does not match with this line manager, we will arrange your line manager round with another line manager and told me they will call me, i kept calling them daily and HR always told that, she will call me by tommarrow and after waiting for 2 weeks, she is saying that we don't have openings for account payable now, when ever we have openings I will definitely call you. I really hope somebody will help me out and get me placed in genpact. Thanks & regards Syed Ibrahim ([protected])
              Complaint marked as Resolved Aug 14, 2020

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                M
                Naperville, United States
                Dear Sir/Madam, Date : 12th July-2014 I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working...
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                [Resolved]

                V
                Mumbai, Maharashtra
                Hi Sir, This is Vijay Kumar from Hyderabad. I have attended for interview for finance process in genpact Hyderabad. I cleared 7 rounds of interview at genpact uppal. The HR Mr. Ratan([protected]) told me to come for the documentation and the documentation was done. And he told he send the letter of intent within few days, . The letter was provided to my email address. In the LOI it was mentioned 21st May 2014 is the joining date. On the same day i visited the office and waited for long time till evening. The HR team told that the name is not mentioned in the list and asked me to leave for the day. I did so. and he has promised me that he will call me again. I waited for 3 months and no call was made from the HR team. Finally one day i spoke to the HR, he told that documents were not correct. I told to HR that let me come to the office and clarify the doubt and he told that he will call me. Till today no phone call or no communication was done. I lost all the offers which i am having earlier. I am jobless. Because of HR team of genpact, i have spoiled my life and wanted to ... What a stupidity ?! Can anyone please help me out. I am staying at L.B nagar. So they rejected me. So they rejected me. Is this the right reason to reject me? I wasted 4 months due to this. But one thing i can say. Genpact has worst HR team. It loosing its goodwill due to HR people like Ratan...- Vijay Kumar(Hyderabad) MOb:No:[protected]
                Complaint marked as Resolved Aug 14, 2020

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                  W
                  Gurgaon, Haryana
                  Hi, I am working in Genpact for 6 months and I have grabbed a better opportunity.Now I have submitted my resignation. But...
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