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Genpact Complaints & Reviews

www.genpact.com
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Updated: Feb 26, 2026
Complaints 252
Resolved
33
Unresolved
219
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Genpact reviews & complaints page 3

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A
Amishagoswami
Jul 25, 2021
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Full and Final + Relieving Letter

I have emailed the company a multiple times but they do not even bother to give me my relieving letter and full and final. Amount as it has been more than 2 months now....
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A
Ashishverma0003
May 27, 2021
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Retrieve my OHR ID/ Relieving letter

Hello,

I had worked in genpact from March 2015 to July 2015.

I had given proper resignation and served notice period of 30 days. But I haven't received relieving letter on my mail ID. Unfortunately I forgot my OHR ID.

Request you to please send me the relieving letter with OHR ID.

Below are the details for your reference:
Name- Ashish Verma
Phone number- [protected]br...
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HarshRajak22
Apr 1, 2021
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I am complaining about putting me on hold after clearing all the rounds test , document verification

Address: GENPACT, Noida

Dear sir,
I am totally harassed by one of the HR of Genpact her name is Sonal bajpai.
I given my interview on their mega drive on 19 february and got shortlisted. then she take 22 days to response me for further process then she done my typing test and document verification then she said me to wait. i wait so much, when things going out of my control i called her and she said me that the business firm put your profile on...
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M
Mandeep-sharma
Mar 25, 2021
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Joining Cancelled without reason

I got the Letter of intent on 19-Feb 2021where it was mentioned my joining date will be 19-Mar 2021, but after PHO I was told that due to my CIBIL score is low I cannot join.Please tell me how is this relevant to my job, given I have no penalties or pending from bank and there is no CIBIL score generated on my PAN card as I haven't taken any loan yet.Also I have given more than 35 days in the hope of joining in genpact, didn't apply anywhere...
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S
Shubham_4444
Nov 6, 2020
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Relieving letter

Address: Jaipur

I was work with Genpact in ciox process some issues with my manager he torture me everytime I want my relieving letter. I'm not serve notice period immediate leave my job I request you please provide my relieving letter. my joining date 21th june 2019 my process is ciox sitapura branch . I needed to be my relieving letter please my name is Shubham Dave From parbatsar district (Nagaur) 341512....
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D
deepak.kaligotla
Sep 11, 2020
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sgc-genpact pf team is not approving pf transfer on epfo portal.

I got 3 different companies online pf transfer approved with no hassle. But sgc_genpact pf team is not approving it and there is no proper response from the team.

Initially they asked me to provide self-attested form 13, i submitted them with e-signature after 2 days they asked me to take a print-out, sign, scan and send the document. Its been 4 days still my pf is in pending at previous employer status....
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M
manoj kharkwal
Jun 10, 2020
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over speed challan

Address: Gurgaon Ph V

Delhi traffic police challans -

1. Challan no 29954296 dated 21-mar-20 at 12:19:00
And challan no. 29947882 dated 21-mar-2020 at 12:20:00, this is in a gap of 1 minute. Request to get one of the online challan cancelled. Both are for over speed

2. Challan no 25609520 dated 1-sep-19 at 12:14:54 for over speeding. The proo[censored]ploaded on the site clearly shows that the speed is 77 kmph however the limit is...
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M
Mukul Ahluwalia
Apr 15, 2020
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delayed by joining after creating my employee id

Website: www.gepact.com

I left my last organisation on 20th march on the basis of offer given by genpact. I had to join on 23rd. They issued me employee id and completed other formalities but did not put me on roles. It has been almost a month with no communication. I am clueless. I have written to my hiring manager, but i have not heard anything back. This is so unprofessional and unethical.

They have made me jobless for no reason. I took a confirmation...
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B
Bharish
from Hyderabad, Telangana
Aug 21, 2019
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two wheeler parking

Address: Hyderabad, Telangana

Yesterday i went to attend interview in genpact hafeezpet location and i was not allowed to park my two wheeler inside so i parked my vehicle next to the gate and police took my bike which made me inconvenient.
I request genpact to allow the vehicles inside or show us some option to park in safe place.
Please make changes to the parking rules for people who come for interview so that we do not face tension about the parking...
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R
Ronald P Jesudass
from Hyderabad, Telangana
May 12, 2019
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unable to get uan number

Website: Genpact

Hi...
I had worked for genpact hyderabad in[protected]. Its been quite sometime. I now intend to withdraw my pf amount as my new employer contribution goes to nps and pf option is not available for us.
I have written 2 emails to sgc services genpact retirals team 10 days ago asking for my uan number as that is the only way i can initiate a claim online.
They haven't responded to my email.
Whenever i call them,...
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D
divya aitha
from Hyderabad, Telangana
Feb 22, 2018
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offer letter issue

Address: 521001

This is a. D. N. V. Damayanthi i completed all rounds in genpact dlf january 29 2018. Next day i'll go uppal and give the type test and commitment letter. They said u will receive offer letter within 48hrs. But i'm not received offer letter or any call i'm waiting 22days, 20 february 2018 i went to uppal branch they said here are no openings. That's why you are not received offer letter. I asked him here no openings then why are you conducted...
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P
pendora
from Hyderabad, Telangana
Jan 14, 2018
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pf withdrawal

Address: 500015
Website: SGC SERVICES

Sgc services is giving me lots of problems, they say i have 2 pf accounts & i have to merge them for my payment, i have recieved part of my pf but they are just wasting my time, why does the pf be given to the these trusts when they dont know their job, my employee code is 304245 & ohr id is[protected]. Tiger thyagarajan should straighten this out, good...
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M
MrMayank Agarwal
from Noida, Uttar Pradesh
Feb 19, 2017
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Offer letter & joining letter

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/mam

Its my dream to work with genpact so I have cleared my all interview rounds for AP process and have submitted my experience letter and they said to me that they will call me for documentation after 2-3 day but i haven't received any call and left my previous job as they said to me.

So any body can help me that how much time should i wait for the call and its been 45 days from my interview�. br...
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P
Prashant19
from Gurgaon, Haryana
Apr 7, 2015
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Incorrect details updated in UAN Portal

Address: New Delhi, Delhi

Hi, I have worked for GENPACT for 5 years and all PF related query, issue or PF dep handle by SGC services noida branch. EPFO had issue one UAN number for all employees and it’s generated once in employment if we have change the company that number still same. Now SGC updated my incorrect DOB in UAN portal that’s why my New employer is not able to map my new PF account to UAN. I have requested to SGC Correct the same and sent...
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V
Vikendra Singh
from Delhi, Delhi
Apr 1, 2015
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Background Check Problem

Address: New Delhi, Delhi

Hi, my name is Vikendra Singh, Reg. ID-2497227, i got offer letter from Genpact on 4th March and on that offer letter date of joining is of 25th March. They told me that their hiring team will call me for my joining date but they didn't call me and when i call them, they told me your joining is cancelled because there is a problem in my background check process but they didn't tell me the reason behind my background check rejection and told...
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A
Aditya_gaur 87
Dec 3, 2014
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Cap letter

Address: Gurgaon, Haryana

Hi, My name is Aditya Gaur.I have worked in Genpact for 3 months in March, April.May 2014.I was not able to serve the notice period due my family problems.I had told the same to my Team Leader.Then i got the letter to send my resignation letter. I had sent my resgination.After 1 month i received a notice to pay a amount of 9500 or there will be a legal action . I dont know what to do as i had never gone through this kind of experience.Can...
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P
praveenkumargupta
from Delhi, Delhi
Sep 29, 2014
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not taking care of GENPACT'S employee

Address: Gurgaon, Haryana

I am very disappointed with the GENPACT, firstly I was redeployed with in 22 days and then as per promise to give me another chance in another process was completely fake. And now my survival has become tough because GENPACT has not paid my salary of 1 month. I do not trust on this company and in my future I would not recommend any one to join this company. Whatever happened with me I would not let happen with my friends and my closed...
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M
madhulika Choudhary
Sep 26, 2014
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Genpact has to give me Leave Encashment amount of 29, 986/- and relieving letter

Address: New Delhi, Delhi

Dear Sir/Madam I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO, Genpact, Gurgaon, Haryana as a Manager. I was working in your establishment from Feb-12 to Mar-13 after working with company like SCB, Bank of America, HSBC. On 29th July-2013, I am surprised to receive recovery notice amount from S.S& Associates on behalf of Genpact India. I am not convince with the final...
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P
pdudeja28
from Gurgaon, Haryana
Aug 22, 2014
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Mobile stolen

Address: New Delhi, Delhi

Hi my mobile is stolen from metro in kashmere gate metro station, In that there was a SIM and memory card, I went to register FIR but he gave me wrong information and refuse to register FIR. Please track my mobile ASAP as it is expensive as well as having very crucial data in it. MODEL No. : GM 7102 Galaxy Grand 2 IMEI NO.[protected] Thanks and regards Pankaj Dudeja Delhi Address: plot no. 18 mangal bazaar road Vishnu Garden. Permanent...
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A
ATP
from Gurgaon, Haryana
Dec 20, 2012
Resolved
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Fake Offer Letter

Address: Bangalore, Karnataka

There was a backdoor entry job for genpact ...

His name is Rahul Thakur or Rajesh
mail id rahul.[protected]@gmail.com
mobile no:- [protected]
he bloody cheater told to deposite RS 5000 in bank account
Bank Name: Axis Bank Account Holder: P.Raja Bupendhra Account Number: [protected] Branch:A.S.Rao Nagar Ifsc: UTIB[protected]
as registration fees

Then he told that he will send...
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