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Genpact Complaints & Reviews

www.genpact.com
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Updated: Feb 11, 2025
Complaints 243
Resolved
33
Unresolved
210
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Genpact reviews & complaints page 2

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T
tmahaur
from New Delhi, Delhi
Oct 30, 2023
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PF amount is not transferred

Hi,

I am ex-genpacter. I resigned from Genpact in JUL 2022 after completing 16 years of service.

Please note that I am yet to receive my PF corpus into my new PF account with the current organization. I have been following up the SGC team but they are not giving any satisfactory reply. It more than a year and still there is no clarity on the PF transfer.

The more worrying fact is that on the...
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[email protected]
Oct 20, 2023
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Problem facing while applying job

When I am updating the skills. It is always giving message. No items correspond to specified criteria....
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Nimrat0112
Oct 19, 2023
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Address: Sector 69, Badshahpur

One of the ex-employees of Genpact Named Neelesh pratap singh was trying to sell me Genpact laptop and desktop was was doing fraud with me…when I got to know he started abusing me..you should take action against this type of fraud..as I got to k ow that he is working with some other organization not with Genpact and trying to sell the assets of the company here and there..I can share all his details I have
Genpact customer support has been notified about the posted complaint.
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    S
    Shyambeer Singh
    Oct 17, 2023
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    Facing issues while filling a job application form

    I have applied for Data Analyst role in Genpact. I'm getting the error as No items correspond to the specified criteria. Please select other criteria.
    I tried thrice but still getting the same error....
    +1 photos
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    Puli Venkata Manasa
    Oct 13, 2023
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    I am getting error like:No items correspond to the specified criteria. Please select other criteria.

    No items correspond to the specified criteria. Please select other criteria....
    +1 photos
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    Anu Chhetri
    Oct 9, 2023
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    Address: Gurugram

    I am writing mails to the HR department as well as my HR at that time Anushweta and HR manager to accept my PF withdrawal request however there is no response from them and the team as well. It is very disappointing and seems like they are ignoring my mails and I am mailing them form last 15 days. I am also doing top up mails coz i understand sometime mails can be missed but alas this is not the case. They just need to open their PF portal and they need to accept my PF withdrawal request. I have provided my details over the mail and i have also shared if they need anything do let me know but till now no response. I just want them to accept my pf withdrawal request.
    Genpact customer support has been notified about the posted complaint.
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      S
      Swetha1019
      from Madurai, Tamil Nadu
      Oct 3, 2023
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      I have applied for process associate role in Genpact. I'm getting the error as No items correspond to the specified criteria. Please select other criteria.
      I tried many times but still getting the same error.
      Genpact customer support has been notified about the posted complaint.
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        N
        Nikita Nikki 🤗
        Sep 23, 2023
        Oct 17, 2023
        This thread was updated on Oct 17, 2023
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        Issue while applying

        I have applied for Data Analyst role in Genpact. I'm getting the error as No items correspond to the specified criteria. Please select other criteria.
        I tried thrice but still getting the same error....
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        R
        Rooooooom
        Sep 10, 2023
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        FnF not released even after 45 days

        I left Genpact due to mental harrassment from my manager, the company is still harrassing me even after I've left. It has been more than 45 days since my LWD and they have not released my full and final. Yes they are responding back to me in emails but they are quoting that fnf cannot be released as business approval is pending. I fail to understand what business approval is required to pay me my salary. I'm honestly sick and tired at this...
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        M
        Muskanshaikh1905
        from Pune, Maharashtra
        Aug 24, 2023
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        When I apply online for application form the after the personal information it is not further processing. The application is for Assistant Manager - Financial Planning & Analysis (Job Number: COR025424) and it shows No items correspond to the specified criteria. Please select other criteria.
        Genpact customer support has been notified about the posted complaint.
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          I
          IndraniT
          Aug 18, 2023
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          I was registered process associate trainee in Genpact but the page where we fill the personal details is showing that 'No items correspond to the specified criteria. Please select other criteria.' I tried so many times still it shows like that. Please help me with the necessary doing.
          Genpact customer support has been notified about the posted complaint.
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            G
            [email protected]
            from Guntur, Andhra Pradesh
            Aug 5, 2023
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            Address: 2-69 Kantepudi
            Website: NA

            Hi, I am Mogilipalem Thirumala Gowtham former student of JNTU k (my roll number is 10901A0332 ) I've completed my BTech in the year 2014 and i needed to submit my BTech OD which i haven't collected at that time so now when I'm trying to login into the website of JNTU k to apply for OD I'm unable to login Please help me with a solution so that i can apply for my OD and continue with the process
            Genpact customer support has been notified about the posted complaint.
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              S
              Suparnna M
              Jul 29, 2023
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              I was applying for the job Management trainee in Genpact but the page where we fill the personal details is showing that 'No items correspond to the specified criteria. Please select other criteria.' I tried so many times still it shows like that. Please help me with the necessary doing.
              Genpact customer support has been notified about the posted complaint.
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                S
                Sohankpratapwar99
                from Pune, Maharashtra
                Jul 27, 2023
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                Unable to login on Genpact portal

                Hi Team,

                Today when I was trying to login on Genpact portal I am getting error.
                No items correspond to the specified criteria. Please select other criteria.
                Unable to go further for applying new Job role. Request you to help me for the same
                Email address :[protected]@rediffmail.com

                Previous emp id[protected]

                Regards,
                Sohan Pratapwar...
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                M
                Meenakshi Jethi
                Jul 22, 2023
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                Address: Vasant kunj Enclave Delhi
                Website: Linkedin

                When I am applying for the post of Process associate everytime it is saying error no items correspond to the specified criteria. Please select other criteria. What's the solution for it? How can I apply for this?
                Genpact customer support has been notified about the posted complaint.
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                  D
                  devi.tutti
                  Jul 15, 2023
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                  Uan and pf withdrawal
                  Genpact customer support has been notified about the posted complaint.
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                    S
                    [email protected]
                    Jul 13, 2023
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                    Address: kolkata
                    Website: Process Associate - R2R-HEA009051

                    Errors occurred on this page, could not proceed. Please correct the errors before proceeding. Beginning of error list.
                    No items correspond to the specified criteria. Please select other criteria.
                    I am trying several times to apply but same error shwoing please help me out as soon as possible.
                    Genpact customer support has been notified about the posted complaint.
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                      S
                      [email protected]
                      Jul 13, 2023
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                      Address: kolkata

                      Errors occurred on this page, could not proceed. Please correct the errors before proceeding. Beginning of error list.
                      No items correspond to the specified criteria. Please select other criteria.
                      several times am trying but same rror showing please help me out.
                      Genpact customer support has been notified about the posted complaint.
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                        J
                        Jeewansk
                        from Noida, Uttar Pradesh
                        Jul 13, 2023
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                        Hi, I am former employee of Genpact worked during 2016-17 and I applied again in genpact 31 may 2023 and hired by Manager in video call. Later hr called me and discussed offer amount and CTC. And I have resigned on that basis in my current organisation now later on hr rejected my application saying you are not fulfilling our hr criteria.

                        Please help me what should I do.

                        My contact number is : [protected]
                        Genpact customer support has been notified about the posted complaint.
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                          Neha saraswat
                          from Delhi, Delhi
                          Jul 10, 2023
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                          Address: RZ 23/2 STREET NO.18 INDRA PARK PALAM COLONY NEW DELHI 110045

                          The above stated error message is appearing when applying for the job. What to do?
                          Genpact customer support has been notified about the posted complaint.
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