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Genpact Complaints & Reviews

www.genpact.com
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Updated: Feb 26, 2026
Complaints 252
Resolved
33
Unresolved
219
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Genpact reviews & complaints page 2

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N
navita1
from Delhi, Delhi
Jun 5, 2023
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Urgent request for relieving letter

Address: Gurgaon

Hello I resigned from the company in 2018 and company have send me the clearance letter but not relieving. I have applied in a company wherein I have to provide the document and they were asking me 29000 therefore I could not send this huge amount kindly help me. I have dropped them the mail but no respond have been received...
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S
SHELINA PACHAL
May 14, 2023
Oct 1, 2024
This thread was updated on Oct 1, 2024
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Error:-No items correspond to the specified criteria. Please select other criteria.

When I am applying for Senior Associate - Data Analyst (Job Number: ANA007798) job, error "No items correspond to the specified criteria. Please select other criteria." was occurring while filling the details. pls solve this soon....
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M
MeghaRathod
from Delhi, Delhi
Apr 19, 2023
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No items correspond to the specified criteria. Please select other criteria.

Currently trying to apply for Job of Business manager job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
Kindly check it and try to resolve it as soon as possible...
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K
[email protected]
Mar 16, 2023
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Background verification

My name is Md Shahnawaz Ohr Id[protected] Genpact Bgv team is not clearing my Bgv from past 30 days they have given me mental stress first Hr hired me for a process, on that time she ask me about my experience so I told her about my one experience I didn't disclose my 2 more work because I have not relieving letter for that and even one 9 month experience also she hire me as a fresher because she told you have 9 month experience only I accept...
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S
Sonugoyalstartup
Nov 9, 2022
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Self esteem

I got selected in Genpact .I was onboarded on 3rd November 2022. The next day due to some family obligations or trouble, I spoke to HR to resign. HR said you talk to the manager. I spoke to the manager. He asked me to meet him at Genpact office on 7th November 2022 at 4 PM. I told him everything on the phone. The trouble I am in, but they could not understand my problem. Then I called the manager the next day at 4 pm (7 November 2022), sir...
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K
kritikasky001
from Kanpur, Uttar Pradesh
Oct 28, 2022
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Terminated- without any Notice period and bench letter same day.

Address: Gurgaon, North Campus, Badshahpur, sector 69

Hi Sir !

I am in stress, need your help and assistance, if I am right.

I have been working at Genpact from last 4 & half years, as Senior Project Associate.
It was good experience, when I was working at Jaipur office, but as I took IGP at Liberty Speciality Market, Gurgaon my experience was bad. I have been working in this Gurgaon process from last 1 & half years.

I have been terminated...
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N
negisaab90
from Delhi, Delhi
Oct 11, 2022
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Wrong exit date and denying to change

Address: Gurgaon

Hello,

This is regarding my old employer Genpact . I have requested to put date of exit as 8 June 2018 as i had to joined new company on 13th June 2018, however they marked as 19th June 2018. After getting the relieving letter, i was keep following up to change the date of exit...

It's been years they clearly denying to not change it. It worked there for 5 yrs and my whole amount stuck with this... Please help...
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T
Triveni201
from Hyderabad, Telangana
Sep 18, 2022
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Genpact offer rejected by HY after 1 month of offer release

Address: Genpact India pvt ltd,F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

HI Sir/Madam,

I have attended the interview in July 2022 for the role of Accounts Payable- Procedure to Pay and I have selected. I have received the offer of intent on 12 August 2022 and I accepted the offer on the next day. they have given joining date on 25 August 2022. they postponed my joining date to 13 September 2022 because I don't have my reveling letter form my previous organization. I have submitted my reveling letter...
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C
cmm1
Apr 11, 2022
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Resignation

Address: Balanga, Bataan

I filed a resignation way back December 2020, was approved and asked to render for 30 days. I am WFH setup. However, when i was about to logged in, my credentials in for logging in and logging out in our attendance has been expired so I called IT to have this disputed. I also have the case number. I was asked by the IT to email my Manager together so they can reset my password, unfortunately no manager replied to me. I ended up following...
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D
dineshkawde
Apr 4, 2022
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Genpact fake job offer letter

I received a call from Genpact stating that my profile has been considered for a role in IT dept. 1st round was taken on call verbally, 2nd round was technical round, they provided me with a link to give the test but I couldn’t pass that test as I didn’t have technical knowledge, but after couple of days I received all from that person stating that they would still consider my profile and proceeded with 3rd round which was with Operational...
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P
pranav yagnik
Mar 17, 2022
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Revoked offer letter

Address: Jaipur Rajasthan

I got an offer from Genpact on 9th Feb 2022 and i have submitted the resignation at my current company I served 35 days of notice then my Job offer was revoked without any prior intimation this is unethical, based on Genpact offer I have submitted the resignation at my current company and lost lot of opportunity....
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M
Megha Garje
Mar 5, 2022
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I am complaining about fake offer letter

Address: Hyderabad

Hi, 10 days ago I received a call from Genpact stating that my profile has been considered for a role in IT dept. 1st round was taken on call verbally, 2nd round was technical round, they provided me with a link to give the test but I couldn’t pass that test as I didn’t have technical knowledge, but after couple of days I received all from that person stating that they would still consider my profile and proceeded with 3rd round which...
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20 other people found this review helpful
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H
heemanshi1357
Feb 8, 2022
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Notice period recovery

Address: Stellar, Noida sec 135

Hi,

I have recently left Genpact due to my medical issues which I discussed with supervisors, they instead of showing concern commented bad on my intentions.
I showed them the visits to my doctor as well which they can verify.
After lot of discussion I received on email that my notice period is waived but as soon as my supervisor came to know that on email they approached and changed the nda to 3 months recovery...
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1
19840241
from Chennai, Tamil Nadu
Feb 5, 2022
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Genpact Trust PF WITHDRAWAL ISSUE

Hi,
I am ex employee of Genpact OHR:[protected], I have been trying to withdraw my PF since 2020. I have enrolled in PF program and submitted all the documents. When I followed up they said that it is sent for approval. Till date I have not received my PF amount. My contact number is [protected]/[protected]. I request you to look into this issue and provide a resolution. I would like to receive my PF amount at the earliest to avoid further...
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6 other people found this review helpful
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M
Montu1980
from New Delhi, Delhi
Jan 12, 2022
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Need experience letter

Address: Genpact, Noida, UP, India

I have left genpact on 26th november, 2021. I have worked in genpact for 15 years from April, 2006 till Nov., 2021. I have not received experience relieving letter from Genpact. I was from the Carlsberg process in Noida. Sub process is Accounts Payable- Duplicate Audit Team. Manager name is Saroj Das, Senior Manager: Manoj Kharkwal. MD is Mr. Manish Dagga. I have written so many emails to the genpact exit team and to my senior manager. I...
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A
anushalilu
from Mumbai, Maharashtra
Oct 26, 2021
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Didn't receive offer letter

Hi team,

This is really unprofessional behaviour that even after verbal communication of selection I have not been provided offer letter this is like playing with career of candidate just because you are that position

HR don't pick call and neither give proper information over email

I have been interviewed on 9th Oct.21 and on 13th October 21 I have been informed about selection and did salary...
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V
Venkat Subba Rao Yammani
Oct 9, 2021
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Matrimonial

I married a girl, she is working as a Lead Consultant at GENPACT Pune.

After 6 days of marriage she left my home, without proper genuine reason.

After 2 months, Me and my father went to her home, she is cooking stories.

Because of her behaviour my father got severe health issues and entire family into deep depression.

Her entire won't attend any phone calls.

She clearly...
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P
[email protected]
Sep 11, 2021
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I am complaining about hiring management and hr team bad behaviour.

Address: Noida

The HR team at Genpact is the worst first of all they treat the employees and interview candidates as their slaves. They do not bother for other persons aspiration and feelings. They are very rude and harsh... The worst experience I had was at Genpact..I had completed my three rounds on 13th August. And I got a call from hr after 2 days back that my candidature got selected.i had submitted my all the documents and details. After that they...
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A
Ashish Dheer
Aug 3, 2021
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Ex employee settlement

This is in regards to my settlement post me resigning from Genpact .My PF statement says a different amount however the amount I have received via epfo is way too less.the SGC service is not at all responding in the right manner .
Also my Income tax deduction as per form 16 issued is 16266 where as on the IT portal the amount reflecting is 13898.
Have requested the exit HR team to file a TDS correction however haven't received...
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M
Mujafar MalikS
Jul 26, 2021
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PF Transfer Request

Hi,

I have worked in Genpact Sep-2017 to May-2019. i have raised request for transferring my PF from Genpact my current organization . But still my PF is not transferred yet still pending in Genpact side almost 1.5Yrs completed. I am continuously sending mails they wont reply .

please help me on this
My EMP ID :[protected]
mujafar.[protected]@gmail.com...
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